Bumrungrad Hospital Public Company Limited

Annual Report 2013

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Building on a solidfoundation

Bumrungrad’s future success is anchoredon a solid foundation decades in themaking.

The Company’s reliable financial performanceallows it to invest for the future. Today Bumrungradis executing an ambitious plan that will attract andserve more patients from Thailand and aroundthe world. Its deep resources allow it to consistentlyrecruit top medical professionals, build innovativefacilities, and invest in leading technology.

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A ttract the best doctors and you can serve the most valuable patients. Bumrungrad’s reputation has allowed it to expand its medical staff without relaxing

its rigorous selection criteria. Over 1,200 doctors are equippedwith advanced technology, state-of-the-art facilities, and a supporting team with experience to handle demandingcases from all over the world.

In 2013 the hospital opened a Joint Replacement Center

surgical modeling system. Over a dozen Bumrungrad doctors and nurses trained at the famous Dorr Arthritis Institute inCalifornia to master a technique that restores mobility faster and less painfully for patients with worn-out hips and knees.

By the end of 2013, work was well underway on a newArrhythmia Center. By mid-2014 the center will feature one of Southeast Asia’s most advanced electrophysiology labs,

circuits” that cause irregular heartbeats.

Outstanding medical talent,fully equipped

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Comfortable, beautiful,innovative space to grow

O ur transformative growth plan is a blueprint for

base. To get there, we’ve been adding more space at our existing campus and will develop satellite campuses nearby on acquired land.

new outpatient facilities in the International Clinic Building,and new inpatient rooms in the hospital building. TheHorizon Cancer Center, along with chemotherapy facilities, have been upgraded. New intensive care beds andrehabilitation facilities were added.

Beyond boosting capacity, the major capital investmentin additional space and facilities reflects Bumrungrad’sphilosophy that the healing environment contributes tothe quality of care. Intelligent design, integrating information

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P atients from over 190 countries have made Bumrungrad one of the world’s most popular medical destinations.

international presence in Asian markets that will be the most important sources of future growth.

patients. They help with everything from answering questions and scheduling doctor appointments to assisting with travel arrangements.

Bumrungrad is also an important referral center for other Thai hospitals. In 2013, inpatient volumes from outside Bangkok

more domestic tertiary cases through bed management and network development.

Connecting with diverse patient sources requires easy to use information in multiple channels. The hospital’s online presence has grown to include more languages, more relevant andaccessible information, and mobile platforms.

Connecting a world of care

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H onoring its responsibilities to the community has been a Bumrungrad ideal since the Company’s founding. Bumrungrad means “caring for the community.”

In 2013 Bumrungrad’s people supported by the Company, the Bumrungrad Foundation and its philanthropic partners engaged in over 40 community service projects, charitableinitiatives and environmental protection programs.

As part of the Rak Jai Thai charity program, Bumrungradsurgeons in 2013 performed no-cost heart surgeries for 23Thai children who lack the resources or access to much-neededcardiac surgeries. At the personal request of Thailand’sAmbassador to Myanmar, Bumrungrad also performed the

joined 675 other children who are able to lead normal livesand look forward to the future, thanks to this program.

Do well and do good

One of the many craft items hand made by our staff and sold at the Lahn Nam Jai charity retail shop, which raised 4.6 Million Baht for our charitable activities in 2013.