Annual Report2016-17

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© National Health Co-op Ltd 2017

Corporate office address: 5-7 Lawry Place, Macquarie ACT 2614Postal Address: PO Box 521 Jamison Centre ACT 2614

Phone: +61 (2) 6178 0480

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C ontentsMessages from the CEO & ChairOverview2016-17 resultsUnited Nations goalsFinancialsDirectors & ExecutivesOur partners

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Messages fr om the CEO & C hai r

Adrian WattsManaging Director & CEO

The 2016-17 financial year has been one of immense effort and commitment by the NHC team who have continued building the foundations for what I believe is one of the most important providers of primary healthcare in Australia.

This past year we have set the groundwork for several long-term partnerships with significant organisations in the community that will allow the NHC to further increase the number of individuals who have access to affordable healthcare.

These relationships are based on mutual benefit and a shared objective to uplift the community as a whole. Most importantly, these relationships are sustainable and will be long lasting. I am confident that these new relationships will further increase the NHC’s footing and positively contribute to the advancement of our overarching objective to providing affordable healthcare for all Australians.

This past year has been an exciting period in the maturing of the National Health Co-op (NHC) into a medium sized organisation and significant provider of primary healthcare services to the Canberra region. Over the past 12 months, there has been substantial investment in the organisation’s capability and future expansion projects that will provide a solid footing for the organisation going forward.

In the past 12 months, with the support of Service One Alliance Bank, the NHC opened a new clinic in the old Higgins supermarket site. This clinic has now delivered almost 8,000 bulk billed consultations and helped to rejuvenate the local shopping centre.

The organisation’s patient database has continued to grow strongly with the NHC now providing services to over 36,000 individuals drawn from all corners of the Canberra region. This growth trend will only continue as the organisation’s footprint expands and new members join.

The NHC has also continued its important public education work holding 10 education sessions which saw hundreds of people learn about various medical conditions and preventative measures they can take.

Since last year’s AGM, the NHC’s clinical team has expanded significantly including the addition of five new General Practitioners, three new Practice Nurses and an additional Psychologist, Dietitian and dual Exercise Physiologist and Physiotherapist. Supporting the expansion of clinical services and sites, the NHC’s administrative team has also continued to develop with the addition of several key positions that lay the foundation for the organisation’s future success and nationwide expansion.

Brian FrithChair

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O verviewThe National Health Co-op (NHC) is a not-for-profit, member owned co-operative that provides affordable medical and healthcare services to the communities where it operates. Our overarching goal is to provide access to affordable healthcare for all Australians, significantly reducing instances of preventable diseases and lessening the personal and societal impact of chronic conditions.

Our beginningThe NHC was formed in response to a lack of General Practitioners in the northwest Canberra region of West Belconnen, a suburban area of 20,000 people. This issue came about due to medical practices progressively closing in the area over the preceding years and an increasing shortage of General Practitioners in the region.

In the hope of addressing this issue, in September 2004 a number of community organisations and local residents convened a public meeting. Out of this meeting, a community representative committee was formed, which included a small executive committee. The executive committee was tasked with trying to find solutions to the situation.

In December 2006, the committee re-formed as a registered co-operative, the ‘West Belconnen Health Co-operative Ltd’. Eventually capital funding was found to enable the opening of its first GP clinic in the suburb of Charnwood in January 2010.

In September 2014, the name was changed to the ‘National Health Co-operative Ltd’ (NHC) in recognition that the Co-op had opened several clinics in the north and south of Canberra and was planning to further expand geographically in Canberra and beyond.

Our futureThe NHC currently employs over 100 medical and administrative staff across eight clinics in Canberra and regional New South Wales. The NHC services approximately 10 percent of the ACT’s population, as well as a significant number of residents in the broader Canberra region.

The NHC is currently in the early stages of a national expansion which will see the establishment of clinics throughout Australia with a priority on areas that are under serviced, particularly in regional locations. The NHC expects that this will require in excess of 200-250 clinics nationally.

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2016-17 results

Access•Over 70

clinicians operating from eight locations

•Almost 2,000 afterhours appointments were made available

•More than 3,300 weekend appointments were made available

Featured staff member

Dexter PedroPractice Nurse

Higgins openingDuring the year, the NHC opened a new

clinic in the old Higgins supermarket site. This clinic has helped to rejuvenate the local shopping centre and delivered almost 8,000 bulk billed consultations to

the community.

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Affordability & sustainability•As at 30 June 2017 the

NHC had over 36,000 patients, growing at a rate of over 10 percent for the year

•In 2016-17, the NHC delivered over 140,000 bulk billed appointments over the 12 months

In 2016-17, the NHC delivered

approximately 11,500 bulk billed appointments per month

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We are now actively monitoring 10 different health areas for over 36,000 patients.

Outreach

2016-17 results cont’d

Hundreds of people have attended various health education sessions covering topics such as:

• Breast Cancer Awareness and Breast Screening

• Dying to Know: End of Life Planning

• Exercise: The Best Medicine for Multiple Sclerosis

• Heart Health

• Managing Mental Health: Supporting Yourself and Others

• Prostate Cancer Awareness

• Skin Cancer and Sun Safety

• Smoking Cessation

Featured staff member

Dr Joe OgunsMedical Director

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The NHC’s clinical delivery team has continued to expand and now includes over 70 clinicians operating from eight clinics.

ServicesOur services now expand far beyond General Practitioners and Nurses into Allied Health areas such as:

• DiabetesEducation

• Dietetics

• ExercisePhysiology

• Obstetrics&Gynaecology

• Pharmacology

• Psychology

• Socialwork

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InnovationThe NHC has continued with its strong commitment to clinical excellence and patient outcomes through its ongoing focus on clinician training and utilisation of technology to improve operations and deliver preventive health measures based on data analytics.

2016-17 results cont’d

Key Facts• ContinuoustrainingofGPsthrough

fortnightly education sessions

• MostofourGPshavenowachievedthehighly regarded Fellowship of the Royal Australian College of General Practitioners

• Nurse-ledcaretoenableresponsivepatientcentred care

• Onlineappointmentsnowrepresentover30% of our bookings

• Utilisationofdataanalyticsmethodology,toidentify individuals who may benefit from additional clinical support.

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The NHC is committed to the United Nations Sustainable Development Goals as a way of contributing to making the world a better place. The Goals were introduced on 1 January 2016 and have been adopted unanimously by the 193 UN member Heads of State. The Goals build on the previous Millennium Development Goals and address the needs of people in both developed and developing countries, emphasising that no one should be left behind.

Goal 3, ensure healthy lives and promote well-being for all at all ages, directly aligns with the NHC’s core ethos and our reason for existing. The NHC is committed to increasing its health promotion and delivery activities to build the health of all Australians. We are doing this through driving a rapid expansion across Australia and partnering with like-minded organisations to assist society live a better life.

More information on the United Nations Sustainable Development Goals is available at www.un.org/sustainabledevelopment

United Nations goals

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2017 2016

Revenue $ $

Patient Fees 7,510,550 5,849,487

Interest 3,255 8,302

Membership fees 684,302 782,378

Corporate membership fees 505,963 1,332,000

Government grants 102,518 97,956

Rent 325,139 188,827

Other revenue 96,966 55,446

Total revenue 9,228,693 8,314,396

Expenses $ $

Accounting, legal and consultants (29,500) (41,124)

Medical supplies (158,443) (167,300)

Finance costs (50,925) (60,284)

Rent expense (566,845) (386,629)

Depreciation (202,316) (122,740)

Employee benefits and on costs (6,425,436) (5,165,931)

Contract GPs expense (1,685,756) (1,139,820)

Other expenses (687,175) (608,442)

Total expenses 9,806,396 7,692,270

(Deficit) / Surplus for the year (577,703) 622,126

Total profit / (loss) for the year (577,703) 622,126

Statement of profit or loss for the year ended 30 June 2017

Financials

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2017 2016

Assets $ $

Current assets

Cash and cash equivalents 244,993 508,711

Trade and other receivables 57,597 181,204

Other assets 229,983 143,022

Financial assets 182,034 107,410

Total current assets 714,607 940,347

Non-current assets

Property, plant and equipment 1,425,933 1,248,004

Other assets 4,483 4,483

Total non-current assets 1,430,416 1,252,487

Total assets 2,145,023 2,192,834

Liabilities $ $

Current liabilities

Trade and other payables 889,513 561,213

Provisions 140,436 117,328

Financial liabilities 9,837 -

Total current liabilities 1,039,786 678,541

Non-current liabilities

Financial liabilities 1,021,620 852,973

Total non-current liabilities 1,021,620 852,973

Total liabilities 2,061,406 1,531,514

Net assets 83,617 661,320

Equity $ $

Retained earnings 30,634 608,337

Reserves 52,983 52,983

Total equity 83,617 661,320

Statement of financial position as at 30 June 2017

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Mr Brian FrithChair

PhC, MACP, MPS

Ms Anita PhillipsDirector

MPA, BA & GD (Soc. Studs), PG Dip (Leg. Studs), AMAASW, GAICD

Mr Adrian WattsManagingDirector&CEO

BActSt, BCom, GAICD, CA

Mr Peter CarlinDeputy ChairBA (Acctng), FCPA

Mr Michael PilbrowDirectorBEc (Hons)

Mr Blake WilsonExecutiveDirector&

General Manager, Organisational Development

BBA, GAICD

Mr Geoff BuddCompany Secretary

LLM, LLB (Hons), BA (Asian Studies), GD (Legal Practice), FAICD

Mr Roger NicollDirector

Dr Warren MundyDirector

FRAeS FAICD BSc (Hons) DipEc MPhil PhD GradDipAppFin MEnvLaw (Hons)

Dr Joe OgunsMedical Director

MBBS, FRACGP, AMC Cert

Ms Greta EvansGeneral Manager, Operations and HR

Directors & Executives

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Our partnersAs a member owned co-operative, we care about the health of our community. Throughout the year we have continued

to partner with like-minded organisations and we’re honoured to work with our community for the benefit of all.

• Australian National University

• Belconnen Arts Centre

• Belconnen Community Service

• Canberra Toyota

• Capital Chemist

• Early Morning Centre

• HCF

• Lexus of Canberra

• Migrant and Refugee Settlement Services

• MinterEllison

• Richmond Fellowship

• Salvation Army – OASIS Youth Emergency Accommodation Network

• Service One

• Uniting Care Kippax

• West Belconnen Child & Family Service

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