annual monitoring and review & mutual review quality assurance services
TRANSCRIPT
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Annual Monitoring and Review
&
Mutual Review
Quality Assurance Services
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Agenda • Purpose of Annual Monitoring
and Review• Schedule of activity • Management Information • Staff roles• Mutual Review• Questions
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UK Quality Code for Higher Education, QAA ‘Degree-awarding bodies ensure that modules and programmes offered throughout other delivery organisations, support providers or partners are monitored and reviewed through procedures that are consistent with, or comparable, to, those used for modules or programmes provided directly by them.’ Indicator 17, Chapter B10: Managing Higher Education with Others, Quality Assurance Agency
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Academic Principles and Regulations
• ‘The University requires that all academic provision is annually reviewed in order to ensure that quality and standards are operating as intended and that programmes of quality enhancement are developed, implemented and evaluated’.
(Extract from revised Academic Regulations: Section B6.1.1)
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Franchise Framework
‘Annual monitoring and review arrangement
will follow the university process’
University staff (Franchise Coordinator/Link
Tutor) will attend the annual review meeting
and where possible student focus groups
enhancement and development meetings’
Franchise Framework
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Why do we monitor and review
• Maintain oversight of student performance
• Consider curriculum enhancements • Consider student and staff feedback• Address any issues
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Consistent Process
• All courses are subject to annual monitoring and review.– Requirement to address issues of course
delivery– Analysis of management information– Report findings across various levels– Student engagement
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Elements of the process
Annual monitoring and review
Annual review
meeting
X 2 E & D meetings
X 2 Student Focus
Groups
Action Plan
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Schedule of meetings
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How are reports progressed
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The student voice
• Growing sector expectations• Minimum of one student focus group per
semester• Course team to decide on composition • Plan early and publicise well to ensure
engagement• Minutes and action plan required
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Enhancement and Development meetings
• One per semester• Indicative agenda but can be expanded• Minutes and action plan produced• Staff /areas allocated to actions• Composite report of actions presented to
committee (internal)
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Membership of E & D meetings • Course Leader• Link Tutors / Franchise Coordinator • Level Leaders• Representative Module Leaders / Module Tutors• Student Administrators• Course Representatives• PSRB Representatives (if applicable)• Service Users from related professional contexts
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Annual review meeting
• Scheduled mid-November, post the review year• Time is tight • Prescribed agenda• Minutes and updated actions produced along
with report• Output forms the basis of partner level report /
Faculty Collaborative Quality Report
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Membership of Course Annual Review
• Course Leaders• Link Tutor / Franchise Coordinator• Level Leaders• Representative Module Leaders and Module Tutors• Student Administrators• Student Representatives• Academic Librarians• Learning Technologists• Relevant Externals
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Annual Course Report
• Submitted to the University in Nov• Considered internally first (if applicable)• Concise and focused• Review process against a range of
indicators• Alert Franchise Coordinator / Faculty to
any issues
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Action Plans
• Produced / updated at in year meetings• Considered at Annual Review meeting• Issues to be considered by partner • Issues requiring Faculty response considered by
Franchise Coordinator/ Head of School• Issues for functional areas considered by Quality
Assurance Services
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Data for monitoring and review
• Consistent data set is critical to the process• Data supplied by university • Up to three years of statistics to identify
trends in respect of status/ performance of course
• Benchmark data to facilitate comparative analysis between ‘home’ and ‘franchise’
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Data for monitoring and review
• Three years of data on the following is desirable position:- Admissions- Student Numbers- Residence- Cohort Profile- Performance
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Other sources of information
• External Examiner reports• Module Evaluations• In year action plans• Focus group outcomes• Course rep feedback • PSRB reports• Minor/ major modifications• Periodic review• Course team discussions
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Role of Course Leader Course Leader (in liaison with Link Tutor)• Confirms schedule (Operational Plan) with Link Tutor• Organises and leads meetings with support of course
team• Raise issues with Link Tutor and Partner FC• Writes the course annual report• Signs off in year action plans and allocates staff
responsibilities• Submits to Link Tutor & Franchise Coordinator
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Module tutors / leaders
• Control module evaluation• Ongoing monitoring/ enhancement and
review• Collate and respond to feedback via mid-
module evaluation • Full range of staff should contribute to
discussions and overall process
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Key tasks for partner
• Identify who will: • Retain documentary evidence of all stages
of process- Minutes the meetings including student
focus groups- Ensure the course team has access to the
range of information
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Role of Link Tutor
• Oversee scheduling of meetings • Attend Annual Review • Where possible attend Enhancement and
Development and Student Focus Groups• Provide advice and guidance on the
process• Ensure timely submission of report
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Resources
• Academic Principles and Regulations B6 Annual Review
• Annual Review Handbook
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Questions