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  • ANN I V E R S A R Y

    Sharing our success

  • ANN I V E R S A R Y

    SuperFriends Priorities

    Partner Funds

    & Partner Group

    Insurers

    Workplaces Organisational readiness diagnostic, strategy development and implementation advice Programs & Initiatives for individuals & organisations Resources, Tools, Education and Training

    Financial Services Industry Education and Training Best Practice Evidence, tools, resources & how to Value add for Partners (members & employers) Advocacy, Insights, Communications and Events

    Systems Change Cross-Sectoral Collaborations International, national, state-based and thematic Suicide Prevention (workplace focus) Health Benefits of Good Work Promote the Positive Policy, Practice, Advice and Advocacy

    Outcomes Capacity Development & Behaviour Change

  • ANN I V E R S A R Y

    Why should you invest in mental health?

    Group Insurers are paying over $160 million per year in mental illness claims

    (primary claim cause) and over $100 million per yearin death claims where the known cause of death is suicide.

  • ANN I V E R S A R Y

    Almost 1 in 2 Australians will experience a mental illness in their lifetime

    Why should you invest in mental health?

    20% of workers will experience a mental health condition in a year

    20% Suicide is the leading cause of death for Australians aged 1544

  • ANN I V E R S A R Y

    Why should you invest in mental health?

    $8,000 is the average cost to business annually, per person experiencing mental illness

    $8,000Mental illness is the biggest barrier to workforce participation

    More than 3,000 Australians die by suicide every year(8 per day)

  • ANN I V E R S A R Y

    More than 17,000 people have increasedtheir knowledge and skills around mental

    health and wellbeing by participating in SuperFriends programs and initiatives.

  • ANN I V E R S A R Y

    Every dollar invested in SuperFriends Mental Health and Wellbeing Training is a

    return in social value of $3.10$3.60

  • ANN I V E R S A R Y

    SuperFriend can bring knowledge

    and expertise, provide practical guidance and tools, bring people together, influence government,

    and collaborate in alliances things that will make a

    huge difference. DAME CAROL BLACK

    DBE, FRCP,Senior Policy Advisor on work and health

    to the British Government

  • ANN I V E R S A R Y

    Theres so much opportunity for collaboration,

    for synergy.to see business leaders [from Superannuation Funds

    and Insurers] step up and say this matters to us, were

    going to make a difference, is really reassuring.

    MARY ANN BAYNTON,

    Program Director, Great-West Life Centre

    for Mental Health in the Workplace

    (Canada)

  • ANN I V E R S A R Y

    SuperFriend has allowed our fund to assist our keyemployer groups with their workforce planning around developing mentally healthy workplaces and

    promoting the flow on benefits of staff wellbeing, increased productivity, staff retention and reducing

    absenteeism and presenteeism.PARTNER FUND REPRESENTATIVE

  • ANN I V E R S A R Y

    Our association with SuperFriend has strengthened our relationships with

    key decision-makers within each employergroup and made the fund more relevant to their

    day to day operations, providing an edge over competitor super funds.

    PARTNER FUND RELATIONSHIP MANAGER

  • ANN I V E R S A R Y

    We have had a number of real scenarios whereby the Mental Health & Wellbeing Training has better prepared our staff in dealing with very stressful situations often leading to successful outcomes

    for our members. PARTNER FUND HEAD OF MARKETING AND BUSINESS DEVELOPMENT

  • ANN I V E R S A R Y

    R U OK?Day advocates and former sponsors

  • ANN I V E R S A R YANN I V E R S A R Y

    SuperFriend has educated

    over 18,000 people through a strong presence at Financial Services sector events.

  • ANN I V E R S A R Y

    SuperMIND 13 FUNDS mental illness and suicide claims data analysed and benchmarked against ABS data.

    Over one-third of the labour force represented.

    10% 15% claims mental illness, with some cohorts as high as 25%

    Australian First project

  • ANN I V E R S A R Y

    Cover

    WORK IN

    PROGRESS

    A national sna

    pshot of work

    place

    mental healt

    h and wellbe

    ing

    Year 1

    2015

    Year 22016

    Year 12015

    WORK IN PROGRESS2016Moving towards mentally healthy workplaces.

    SUP0301 WIP_Document_v16.indd 1

    4/01/2017 2:19 PM

    More than 2,000 people

    have accessed our Work in Progress reports

    which identify, for the first time, the measurable

    characteristics of a mentally healthy workplaces and track how Australian

    workplaces measure up to those year-on-year.

    51%

    Work in Progress: 51 percent of

    Australians have left a job because of

    poor mental health conditions

  • ANN I V E R S A R Y

    More than 2,500 people accessed SuperFriends Promoting Positive Mental Health in the Workplace just last year.

    PROMOTING POSITIVE MENTAL HEALTH IN THE WORKPLACEGuidelines for organisationsSUP0237 Delphi Report_v4 FA.indd 129/05/2015 3:45 pm

  • ANN I V E R S A R Y

    SuperFriend

    PEER SUPPORTBOOKLET

    SUP0242 Peer Support Brochure_v3 FA.indd 1

    28/08/2015 2:42 pm

    Over 2,000 people accessed SuperFriends Peer

    Support Booklet just last year.

    This booklet teaches people about mental health and how to get help for themselves or others. It provides practical suggestions for listening

    to and supporting work colleagues.

  • ANN I V E R S A R Y

    Best Practice Framework for the Management of Psychological Claims

    TAKING ACTIONThis evidence based framework is the first of its kind in Australia and provides practical recommendations for improving psychological claims management in both the group insurance and broader personal injury sector.

    TAKING ACTION provides an overview of all the interlinked areas for strategic action to harness evidence-informed best practice for the management of psychological claims.

    Visit superfriend.com.au to obtain a copy

    Looking to the future approach rather than

    the rear mirror

    Very, very impressive

    The language and layout is great

    DEVELOPING THE MANAGEMENT PRACTICES FOR PSYCHOLOGICAL CLAIMS

    OPTIMISING CLAIMS MANAGEMENT TEAMS

    BRINGING EVIDENCE TO TREATMENT AND REHABILITATION

    EFFECTIVE DECISION MAKING SUPPORTED BY ANALYTICS AND AUTOMATION

    TAILORED SUPPORT FOR THE PERSON ON CLAIM

    TRANSFORMING PRODUCT DESIGN

    ENGAGING EMPLOYERS IN STAY AT WORK/RETURN TO WORK

    RECORDING PROGRESS

    8 KEY ACTION AREAS

    SUP0273 A5 Postcard_v2.indd 1 5/07/2016 5:11 pm

    Over 3,000 people

    have accessed TAKING ACTION:

    A Best Practice Framework for the Management of

    Psychological Claims and the Action Area Guides.

  • ANN I V E R S A R Y

    Reference: Bea

    ton, S., Forster, P.

    , Maple, M. (20

    13). Suicide an

    d Language: w

    hy we shouldn

    t use the

    C word. inPsyc

    h: (February).

    TALKING ABOUT

    SUICIDE

    Discussing suici

    de can be chal

    lenging for any

    one, however, it

    can be made a

    little easier when

    we know the rig

    ht words to use

    . People with live

    d experience o

    f

    suicide, includin

    g those bereav

    ed, report that s

    ome language

    used to describ

    e

    suicide is stigm

    atising and caus

    es distress. For e

    xample, suicide

    is no longer a

    crime in many c

    ountries around

    the world, inclu

    ding Australia. U

    sing the words

    committed sui

    cide implies tha

    t it is a criminal a

    ct, which it is no

    t.

    Here is a simple

    guide for using n

    on-stigmatising l

    anguage.

    STIGMATISING

    LANGUAGE

    APPROPRIATE LA

    NGUAGE

    Committed sui

    cide

    Died by suicide

    Successful suic

    ide

    Suicided

    Completed suic

    ide

    Ended his/her

    life

    Took his/her ow

    n life

    Failed attempt

    at suicide

    Non-fatal attem

    pt at suicide

    Unsuccessful su

    icideAttemp

    ted to end his/

    her life

    SUPERFRIEND.COM.A

    U

    facebook.com/

    SuperFriendMH

    F@SuperF

    riendMHF

    SUP0203 Suicid

    e and Mental Illn

    ess Language I

    nsert_v01.indd

    1

    11/09/2014 4:

    01 pm

    The language we use is a large contributor to reducing

    mental health stigma.

    We can all help by ensuring we are speaking about mental health respectfully, using this

    resource as a guide!

    TALKING ABOUT MENTAL HEALTH & MENTAL ILLNESS.MENTAL HEALTH AND MENTAL ILLNESS ARE NOT THE SAME THING.Mental Illness is a diagnosable illness/disorder that can be defined as a health condition that changes a persons thinking, feelings, and/or behaviour and that causes the person distress and difficulty in functioning. Diagnosis of mental illness is made by a qualified medical health practitioner using clinical criteria. There are range of mental illnesses, with anxiety and depression most commonly affecting Australians.

    Mental Health describes our state of mental health, without illness/disorder. Like our p

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