293

ANNEXURE-A

Components of QWL In the View of Different Researchers Along with the Type of Industries

Author Component Type of Industries Out comes

Walton (1975) USA

1. Adequate and Fair Compensation. 2. Safe And Healthy Working Conditions 3. Immediate Opportunity to Use And Develop Human 4. Capacities. 5. Opportunity for Continued Growth And Security 6. Social Integration In The Work Organization 7. Constitutionalism In The Work Organization 8. Work And Total Life Space And 9. Social Relevance Of Work Life.

Service Industries All these components

are the associated with QWL

Levine, Taylor and Davis (1984)

Europe

1. Respect from supervisor and trust on employee's capability; 2. Change of the Work; 3. Challenge of the Work; 4. Future development opportunity arising from the current 5. Work; 6. Self esteem; 7. Scope of impacted work and life beyond work itself; 8. Contribution towards society from the work

Insurance Company

QWL Policies may vary as per the size of the organization and

employees group

Mirvis and Lawler (1984) UK

1. Safe work environment, 2. Equitable wages 3. Equal employment opportunities and 4. Opportunities for advancement

Corporation service

QWL was associated with satisfaction, wages, hours and working condition

294

Baba and Jamal (1991) UK

1. Job satisfaction, 2. Job involvement, 3. Work role ambiguity, 4. Work role conflict, 5. Work role overload, 6. Job stress, 7. Organizational commitment and 8. Turn-over intentions

Nurses in Hospital

Monotony in the job due to routine work activities can affect

can affect QWL Negatively

Lau and Bruce (1998) US

1. Job security2. Reward systems3. Training4. Carrier advancements

opportunities5. Participation in decision in decision making

Manufacturing industries

QWL is workplace strategies operations and environment that promote and maintain

employees satisfaction

Ellis and Pompli (2002) Canberra

1. Poor working environments, 2. Resident aggression, 3. Workload, inability to deliver quality of care preferred, 4. Balance of work and family, 5. Shift work, 6. Lack of involvement in decision making, 7. Professional isolation, 8. Lack of recognition, 9. Poor relationships with supervisor/peers, 10. Role conflict, 11. Lack of opportunity to learn new skills.

Nurses in Hospital

All these factors associated with Job dissatisfaction and

QWL

Thomas A. Wyatt & Chay Yue Wah

(2001)

1. Favourable work environment, 2. Personal growth and autonomy 3. Nature of job, 4. Stimulating opportunities and co workers.

All types of industries

All these components are the associated with the quality of

work life of Employees

Guna Seelan Rethinam & Maimunah

Ismail(2008) Malaysia

1. Health and well being 2. Job Security 3. Job satisfaction 4. Competence development and 5. The balance between work non work life

Information technology(IT) professionals

All these components are associated with

the quality of work life of IT Employees

295

Hosseini(2010)

1. Adequate and Fair Compensation. 2. Safe And Healthy Working Conditions 3. Immediate Opportunity to Use And Develop Human 4. Capacities. 5. Opportunity for Continued Growth And Security 6. Social Integration In The Work Organization 7. Constitutionalism In the Work Organization, 8. Work And Total Life Space And 9. Social Relevance Of Work Life.

Insurance workers of Mazandaran province

Results have shown that among the eight dimensions of quality of work life, pay fair and adequate pay

size, Integration and social cohesion,

growth opportunities, continuing security, the integration and

development of human Capabilities

are related to performance

Raduan Che Rose (2006 B)

1. Career satisfaction 2. Career achievement 3. Career balance

Managers from the free trade

The result indicates that three

Malayasis

Zones in Malaysia for both the multinational corporations (MNCs)

and the small medium industries(SMIs)

exogenous variables are significant; career

satisfaction, career achievement and

career balance, with 63% of the variance in

QWL

G Nasl Saraji, H Dargahi(2006)

Tehran

1. Fair pay and Autonomy 2. Job security, 3. Reward systems, 4. Training and career advancements 5. Opportunities, 6. Participation in decision making 7. Interesting and satisfying work. 8. Trust in senior management. 10. Health and Safety standards at work. 11. Balance between the time spent at work and the time spent with family and friends 12. Amount of work to be done 13. Level of stress experienced at work 14. Occupational health and safety at work.

Tehran University of Medical Sciences (TUMS) Hospitals,

employees

The result indicates that the majority of employees were dissatisfied with

occupational health and safety,

intermediate and senior managers, their

income, balance between the time they

spent working and with family

296

Sakalani, D. R. 1979 India

1. Adequate and Fair Compensation. 2. Fringe benefits and welfare measures 3. Job security, 4. Physical work environment 5. Work load and job stress 6. Opportunity to use and develop human capacity 7. Opportunity for continued growth 8. Human relations and social aspect of work life 9. Participation in decision making 10. Reward and penalty system 11. Equity, justice and grievance handling 12.Work and total life space 13. Image of organization

The sample comprised

respondents of both managerial and non-

managerial categories drawn from 24

organizations of different types.

Apart from monetary considerations,

employees in India accord a high value to the factors that satisfy self-esteem and self

actualization needs of a higher order.

Stephen. A. (2012)

1. Adequate and fair compensation2. Fringe benefits and welfare measure3. Job security4. Physical work environment5. Work load and job strees6. Opportunity for continued growth7. Human relations and social aspect of work life8. Participation in decision making9. Reward and penalty system10. Equity, justice and grievance handling11. Work and total life space12. Image of organization

Employers and employees of various small scale industrial

units in Chennai, Coimbatore and Madurai cities in Tamilnadu, India

The findings of the study regarding

perception of employers and

employees on QWL variables, revealed ten important QWL factor

in SSI These are social support, interpersonal relationship Recognition,

autonomy, working environment,

relationship with boss, working hours,

governance by rule of law, role clarity and

fringe benefits.

297

Muftah, H.A., & Lafi, H. (2011)

1. Physical 2. Psychological 3. Social factors

employees working in Oil and Gas

companies in the State of Qatar

The result of this study supports that the most important determinant

of QWL is physical factors, followed by

psychological factors and them social

factors. The study indicated that QWL is

positively and significantly related to employee satisfaction.

298

ANNEXURE-B

SECTION-I: LIST OF LARGE SCALE INDUSTRIES IN AURANGABAD REGION

Sr. No.

Name of the Company Address Product Approvals

1 Ajanta Pharma Ltd. B-4/5/6,MIDC, Paithan,

Aurangabad

Anti-Malarial, Cardiovascular, Dermatology, Male Erectile Dysfunction, Ophthalmology

WHO

2

FDC Ltd B-8, MIDC, Waluj,

Aurangabad Anti fungal, Anti Diabetic, Anti-Diarrhoeal, Anti-Haemorrhagic

WHO/ USFDA/ MHRA

3 J. K. Ansell Pvt. Ltd., G-35 & 36, MIDC, Waluj,

Aurangabad Male Latex Contraceptives

WHO/ SABS & CEMARK/ ISO

4 Johnson & Johnson Ltd. B-14, MIDC, Waluj,

Aurangabad

Disposable medical devices, reusable medical devices,

suture needle, oem supplies WHO

5 Lupin Ltd., A-28/1, MIDC,

Chikalthana, Aurangabad Tablets, Capsules and Liquids. WHO

6 Orchid Chemical & Pharmaceuticals Ltd.

L-9, MIDC Waluj, Aurangabad

Bulk Drugs WHO/ USFDA

7 Wockhardt Ltd. H-14/2, MIDC

Chikalthana, Aurangabad

Biovac-B (hepatitis B vaccine), Wepox (erythropoietin) and

Wosulin

WHO/ USFDA/ MHRA

SECTION-II: LIST OF MEDIUM SCALE INDUSTRIES IN AURANGABAD REGION

Sr. No.

Name of the Company Address Product Approvals

1 Atra Pharma Ltd H – 19, MIDC Waluj,

Aurangabad Antibiotic for infections, Anti

Nauseate for Vomiting WHO/ ISO

2 Baxter (I) Ltd. B-15/2, M I D C, Waluj,

Waluj, Aurangabad

Manufacturer Of-Iv Solution, Pharma Products, Medicen,

Tablets, Syrup.

WHO/ ISO/ South Africa

NCC

3 Mylan Laboratories Limited H-12 & 13, MIDC

Waluj, Aurangabad Mylan Laboratories Limited

(FDF-2) WHO/ISO

299

4 Concept Pharma Ltd. A-28, MIDC, Chikalthana, Aurangabad

Antacid analgesic, oral and injectable haemostats.

WHO/ Kango

5 Encore Health care Pvt. Ltd. D -5, MIDC, Paithan,

Aurangabad

antihypertensive, atonl, atenclor, enalzid, enalhib,

encobloc, antithyroid, thyrocare, antibacterial

WHO

6 Ipca Laboratories MIDC, Waluj, Aurangabad

Bulk Drugs & Formulations WHO

7 Mayo India Ltd. Chitegaon,

Aurangabad, Maharashtra

Tablets, Capsules, Liquids and Dry Syrups

WHO

8 Midas Care Pharmaceutical Pvt.Ltd.

F-106, MIDC, Waluj, Aurangabad

Fast Aid Kit, RELISPRAY - Complete Relief From Pain In

minutes, WHO/ MHRA

9 Navketan Pharma F-106, MIDC Waluj,

Aurangabad ANTHELMINTICS DRUG &

Syrups WHO

10 Pan Pharmaceuticals Private Limited

C-181, M I D C, Waluj, Aurangabad

AMBILIFE, AMBIRON-XT, CALCIUM, HEMATONIC,

HEMATONIC ISO

11 Raysons Life Sciences Pvt Ltd

M/190,M I D C Waluj, Aurangabad

Pharmaceuticals formulations WHO/ MHRA

12 Savera Pharma Ltd. H-39 & 40, MIDC Waluj,

Aurangabad oral rehydration salt WHO/ ISO

13 Shreya Life Sciences Pvt. Ltd.

MIDC, Waluj, Aurangabad

Anti-emetic, Anti-Osteoporotic, Anti-TB, Antimalarial, Appetite

stimulant, WHO

14 Universal Prophylatic Pvt. Ltd.

K - 117, MIDC Waluj, Aurangabad

Male & Female Contraceptives

WHO/ MHRA

15 Indoco Remedies B-20, MIDC, Waluj,

Aurangabad

Tramadol hcl, cetirizine 2hcl, montelukast sodium, salmetrerol xenofoate

WHO/ USFDA/ Uganda &

Ukrain

SECTION-II: LIST OF SMALL SCALE INDUSTRIES IN AURANGABAD REGION

Sr. No.

Name of the Company Adrress Product Approvals

1 Amrit Pharmaceuticals Chikalthana, P No G-5,

MIDC, Aurangabad Chloramphenicol Eye/Ear

Drops ISO

300

2 Galaxy Laboratories Pvt Ltd B-22 MIDC Railway Station, Aurangabad

Manufacturers and Exporters of drugs and

fine chemicals WHO

3 Fortune Pharma Pvt Ltd B 6, M I D C, Shendra,

Aurangabad Phthaloyl Amlodipine API

Intermediates IAF

4 Herman Finochem Ltd E-9, MIDC,

Chikalthana, Aurangabad

Bulk Drugs / Intermediates

WHO/ USFDA/ HEALTH CANADA/ TGA/ France, and

Japan

5 Hevea Fine Products Pvt. Ltd

Gut No. 77, Pharola Village, Paithan

Road, Aurangabad

porter of Male Latex Contraceptives

WHO

6 Incare Pharma Pvt. Ltd A-15, MIDC Waluj,

Aurangabad

All type of pharmaceutical products, liquid syrups, tablets, pharmaceutical

formulation

WHO

7 Kans Pharma Pvt. Ltd. B-62, MIDC , Paithan,

Aurangabad Pharmaceutical products,

capsules, tablets ISO

8 Biostadt Ltd. B-33, MIDC, Waluj,

Aurangabad

Agrochemicals, bio pesticides, bio-fertilizers, aquaculture products of

seaweeds

WHO/ ISO

9 Nigpa Pharma Pvt Ltd C-128, MIDC, WALUJ,

Aurangabad

Pharmaceuticals formulations, tablets,

syrups, paracetamol, anti allergic medicines

WHO

10 Redcross Formulations A-14,MIDC Waluj,

Aurangabad Pharmaceuticals

formulations WHO/ MHRA

11 Rubicon Formulations Private Limited

162/163, M I D C, Waluj, Aurangabad

Pain Releif Sprays WHO

12 Satellite Pharmaceuticals Pvt. Ltd.,

B- 40, MIDC Paithan, Aurangabad

Bulk drugs and Drug intermediates like

Allopurnol, Ammonium Chloride, Benzhydrol,

ISO

13 Sinkhai Synthetics & Chemical Private Limited

A-15, MIDC, Waluj, Aurangabad

Pharmaceuticals formulations

MHRA

14 Sky Biotech Pvt. Ltd. Gut No. 5, Paithan Rd,

Aurangabad Albezol Tablet, Alpurinol

Mg, Amlodin Tablet WHO

15 Spa Pharmaceuticals Private Limited

B-20, M I D C Waluj , Aurangabad

Bulk drugs and APIs ISO

301

16 Tooba Pharmaceuticals Pvt. Ltd

A-117, A-118 & A-119, ,MIDC Paithan,

Aurangabad

APIs: Tamsulosin Hydrochloride,

Brimonidine Tartarate, Cinacalcet Hydrochloride

MHRA

17 Lotus Surgicals, Bandages M80, MIDC Waluj,

Aurangabad

Chlorhexidine Dressings, Combine Dressings,

Gauze Swab, Orthopedic Soft Bandage

ISO

18 Hind Herbal Pharmaceuticals

5-28-116/P, Paithan Road, MIDC, Aurangabad

Manufacturer of massage oil, body pain relief oil,

ayurvedic medicine etc. MHRA

19 Adroit Remedies(P) Limited H-23/1/6, MIDC, Waluj,

Aurangabad

Manufacturers & Exporters of pharmaceutical

formulations

Schedule‘M’Compliant Companies

302

ANNEXURE-C

STATISTICS OF RESEARCH SAMPLE

Sr. No.

Name of the Company Total

Number of Employees

Total Sample Selected

No. of Employees from the Cadre

Managerial Supervisory Working

A: LARGE SCALE PHARMACEUTICAL INDUSTRIES

1 Ajanta Pharma Ltd. 161 19 2 8 9

2 FDC Ltd 123 27 3 6 18

3 J. K. Ansell Pvt. Ltd. 132 0 0 0 0

4 Johnson & Johnson Ltd. 170 32 3 6 23

5 Lupin Ltd. 152 24 3 7 14

6 Orchid Pharmaceuticals Ltd. 141 23 2 5 16

7 Wockhardt Ltd. 393 49 4 9 36

TOTAL OF A 1272 174 17 41 116

B: MEDIUM SCALE PHARMACEUTICAL INDUSTRIES

1 Atra Pharma Ltd 96 17 1 4 12

2 Baxter (I) Ltd. 79 16 2 3 11

3 Mylan Laboratories Limited 119 0 0 0 0

4 Concept Pharma Ltd. 87 22 3 8 11

5 Encore Health care Pvt. Ltd. 85 20 2 5 13

6 Ipca Laboratories 112 16 1 7 8

7 Mayo India Ltd. 92 12 2 3 7

8 Midas Care Pharmaceutical Pvt.Ltd 89 18 2 7 9

9 Navketan Pharma Pvt. Ltd. 87 13 2 3 8

10 Pan Pharmaceuticals Pvt. Ltd. 69 0 0 0 0

11 Raysons Life Sciences Pvt Ltd 79 0 0 0 0

12 Savera Pharma Ltd. 99 13 2 3 8

13 Shreya Life Sciences Pvt. Ltd. 109 21 3 5 13

14 Universal Prophylatic Pvt. Ltd. 88 13 2 3 8

15 Indoco Remedies 97 17 1 6 10

303

TOTAL OF B 1387 198 23 57 118

C: SMALL SCALE PHARMACEUTICAL INDUSTRIES

1 Amrit Pharmaceuticals 40 9 1 1 7

2 Galaxy Laboratories Pvt Ltd 37 0 0 0 0

3 Fortune Pharma Pvt Ltd., 39 8 1 2 5

4 Herman Finochem Ltd., 28 4 0 1 3

5 Hevea Fine Products Pvt. Ltd 35 8 1 3 4

6 Incare Pharma Pvt. Ltd 41 7 0 4 3

7 Kans Pharma Pvt. Ltd. 29 6 0 2 4

8 Biostadt Ltd. 25 0 0 0 0

9 Nigpa Pharma Pvt Ltd 31 7 1 2 4

10 Redcross Formulations 37 5 1 1 3

11 Rubicon Formulations Pvt. Ltd. 42 7 0 2 5

12 Satellite Pharmaceuticals Pvt. Ltd. 30 6 1 1 4

13 Sinkhai Synthetics & Chemical Private Limited

37 0 0 0 0

14 Sky Biotech Pvt. Ltd. 38 6 0 2 4

15 Spa Pharmaceuticals Pvt. Ltd. 35 4 0 1 3

16 Tooba Pharmaceuticals Pvt. Ltd 33 7 1 2 4

17 Lotus Surgicals, Bandages 26 0 0 0 0

18 Hind Herbal Pharmaceuticals 23 0 0 0 0

19 Adroit Remedies(P) Limited 29 6 1 2 3

TOTAL OF C 635 90 8 26 56

GRAND TOTAL 3294 462 48 124 290

304

ANNEXURE-D

SECTION-I: DEMOGRAPHIC INFORMATION QUSTIONNAIRE

The following questions are to obtain your personal information. Please indicate the

Item that best describes you

1. What is your gender?

o Male

o Female

2. What is your age?

o Less than 30

o 30-39

o 40-49

o 50 or older

3. What is your Marital Status?

o Single

o Married

o Single Parent

4. What is your highest level of education completed?

o High school

o Diploma

o University (degree)

o University Degree

o Master Degree

o PhD

5. How long have you worked with this company?

o 1-2 years

o 2-5 years

o 5-10 years

o More than 10 years

6. In total how many years of experience you have in pharmaceutical sector?

o 1-2 years

o 2-5 years

305

o 5-10 years

o More than 10 years

7. How long has your company been established?

o Fewer than 5 years

o 5-10 years

o 11-15 years

o 16-20 years

o More than 20 years

8. What is your current cost to company?

o Less than/equal 2 Lacs

o 2 -4 Lacs

o 4 -6 Lacs

o More than/equal to 6 Lacs

9. What is position in your current job?

o Managerial

o Supervisory

o Working

10. How many employees are there in your company (all locations in Aurangabad)?

o 0-50

o 50-125

o More than 125

306

ANNEXURE-D

SECTION-II: COMPENSATION STRUCTURE QUESTIONNAIRE

Please check the one number for each question that comes closest to reflecting your opinion about it.

1 = Strongly disagree, 2 = Disagree just a little , 3 = Neither agree nor disagree, 4 = Agree just a little 5 = Strongly agree

Item No.

Scale → Strongly Disagree

Disagree Just a Little

Neither Agree

Nor Disagree

Agree Just a Little

Strongly Agree

Item ↓ 1 2 3 4 5

CSQ01 The components of my salary structure are well designed

⃞ ⃞ ⃞ ⃞ ⃞

CSQ02 There is a balance between the fixed pay and variable pay in my compensation structure

⃞ ⃞ ⃞ ⃞ ⃞

CSQ03 My job is satisfying all the needs of me ⃞ ⃞ ⃞ ⃞ ⃞

CSQ04 I feel the salary revision done by my organization is retrospectively

⃞ ⃞ ⃞ ⃞ ⃞

CSQ05 The compensation structure is reviewed by the organization on regular basis

⃞ ⃞ ⃞ ⃞ ⃞

CSQ06 While reviewing the compensation structure the organization always take care of increase in living cost

⃞ ⃞ ⃞ ⃞ ⃞

CSQ07 My organization gives me sizable bonus every year ⃞ ⃞ ⃞ ⃞ ⃞

CSQ08 There is consistency of the company's pay policy ⃞ ⃞ ⃞ ⃞ ⃞

CSQ09 The compensation paid by the company attracts and retain the employees

⃞ ⃞ ⃞ ⃞ ⃞

CSQ10 Past efforts to reform compensation structure is succeeded

⃞ ⃞ ⃞ ⃞ ⃞

CSQ11 The compensation structure is linked with the performance appraisal system of the organization

⃞ ⃞ ⃞ ⃞ ⃞

CSQ12 I feel the income received to me is adequate for normal expenses

⃞ ⃞ ⃞ ⃞ ⃞

CSQ13 the Organization offers satisfactory profit sharing ⃞ ⃞ ⃞ ⃞ ⃞

CSQ14 I am barely live on income ⃞ ⃞ ⃞ ⃞ ⃞

CSQ15 I feel bad by comparing the compensation offer by the other similar organizations

⃞ ⃞ ⃞ ⃞ ⃞

CSQ16 I feel my income provided luxuries to me ⃞ ⃞ ⃞ ⃞ ⃞

307

CSQ17 Overall I fell I am getting the compensation less than I deserve

⃞ ⃞ ⃞ ⃞ ⃞

CSQ18 My job is highly paid ⃞ ⃞ ⃞ ⃞ ⃞

CSQ19 I feel I am underpaid by my organization ⃞ ⃞ ⃞ ⃞ ⃞

CSQ20 Pay changes and job rotation go hand in hand ⃞ ⃞ ⃞ ⃞ ⃞

CSQ21 Your company link your salary with your productivity ⃞ ⃞ ⃞ ⃞ ⃞

CSQ22 Pay increases should be based on longevity ⃞ ⃞ ⃞ ⃞ ⃞

CSQ23

In your organization employees are considered for Reward and Recognition mostly for innovative and creative & increased productivity

⃞ ⃞ ⃞ ⃞ ⃞

CSQ24

Employees should have the opportunity to be paid higher than similar positions at other colleagues only if their performance exceeds job Expectations

⃞ ⃞ ⃞ ⃞ ⃞

SECTION-III: EMPLOYEE INVOLVEMENT QUESTIONNAIRE

Please check the one number for each question that comes closest to reflecting your opinion about it.

1 = Strongly disagree, 2 = Disagree just a little , 3 = Neither agree nor disagree, 4 = Agree just a little 5 = Strongly agree

Item No.

Scale → Strongly Disagree

Disagree Just a Little

Neither Agree

Nor Disagree

Agree Just a Little

Strongly Agree

Item ↓ 1 2 3 4 5

SPOS01 My work group values my contribution to it ⃞ ⃞ ⃞ ⃞ ⃞

SPOS2 My work group cares about my general satisfaction at work

⃞ ⃞ ⃞ ⃞ ⃞

SPOS03 My work group really cares about my well-being ⃞ ⃞ ⃞ ⃞ ⃞

SPOS04 My work group strongly considers my goals and values

⃞ ⃞ ⃞ ⃞ ⃞

SPOS05 My work group cares about my opinions ⃞ ⃞ ⃞ ⃞ ⃞

SPOS06 My work group takes pride in my accomplishments at work

⃞ ⃞ ⃞ ⃞ ⃞

SPOS07 Help is available from my work group when I have a problem

⃞ ⃞ ⃞ ⃞ ⃞

308

SPOS08 In general how much say or influence do you have on how you perform your job?

⃞ ⃞ ⃞ ⃞ ⃞

SPOS09 To what extent are you able to decide how to do your job?

⃞ ⃞ ⃞ ⃞ ⃞

SPOS10 In general how much say or influence do you have on what does on in your work group?

⃞ ⃞ ⃞ ⃞ ⃞

SPOS11 In general how much say or influence do you have on decisions which affect your job?

⃞ ⃞ ⃞ ⃞ ⃞

SPOS12 My supervisors are receptive and listen to my ideas and suggestions.

⃞ ⃞ ⃞ ⃞ ⃞

SPOS13 I work closely with others in doing my work ⃞ ⃞ ⃞ ⃞ ⃞

SPOS14 I frequently must coordinate my efforts with others ⃞ ⃞ ⃞ ⃞ ⃞

SPOS15 My work requires me to consult with others fairly frequently

⃞ ⃞ ⃞ ⃞ ⃞

SECTION-IV: SAFE & HEALTHY WORK ENVIRONMENT QUESTIONNAIRE (OSH)

Safety Climate

To what extent do you agree or disagree with the following statements about your job? Please circle one number per question

Item No.

Scale → Strongly Disagree

Disagree Just a Little

Neither Agree Nor Disagree

Agree Just a Little

Strongly Agree

Item ↓ 1 2 3 4 5

OSH01 Management acts decisively when a health and safety has been raised

OSH02 In my workplace, management acts quickly to correct health and safety problems.

OSH03 Health and safety information is always brought to my attention by me line manager or supervisor

OSH04 There is good communication here about health and safety issues which affect me

OSH05 Management here considers health and safety to be equally important as productivity

OSH06 I believe health and safety issues are assigned a high priority

309

OSH07 Some health and safety rules and procedures don't need to be followed to get the job done safely

OSH08 Some health and safety rules are not really practical

OSH09 I am strongly encouraged to report unsafe conditions

OSH10 I can influence health and safety performance here

OSH11 I am involved in informing management of important health and safety issues

OSH12 I am involved in the ongoing review of health and safety

OSH13 Health and safety is the number one priority in my mind when completing a job

OSH14 It is important to me that there is continuing emphasis on health and safety

OSH15 I'm sure it's only matter of time before I develop a work-related health problem

OSH16 In my workplace the chances of developing a work related health problem are quite high

OSH17 Performance targets rarely conflict with health and safety measures

OSH18 I am always given enough time to get the job done safely

Health & Well-Being

These questions relate to how you feel and how well you are able to do your usual activities. (Please tick the relevant boxes.)

OSH19 In general, would you say you health is : Excellent Very good Good Fair Poor

OSH20 Compared to one year ago, how would you rate your health in general now?

Much better

Somewhat better

About the same

Somewhat worse

Much worse

OSH21 The following questions are about activities you might do during a typical day. Does your health now limit you in these activities? If so how much?

Questions Yes, Limited a Lot Yes, Limited a Little No, Not

Limited at all

i Vigorous activities, such as running, lifting heavy objects, participating in strenuous sports

ii Moderate activities, such as moving a table, pushing a vacuum cleaner, bowling or playing golf

iii Lifting or carrying groceries

310

iv Climbing several flights of stairs

v Climbing one flight of stairs

vi Bending, kneeling or stooping

vii Walking more than a mile

viii Walking several hundred yards

ix Walking 100 yards

x Bathing or dressing yourself

OSH22 During the past four weeks, how much of the time have you had any of the following problems with your work or other regular daily activities as a result of your physical health?

Questions All of the

Time Most of

the Time Some of the Time

A little of the Time

None of the Time

i Cut down on the amount of time you spent on work or other activities

ii Accomplished less than you would like

iii Were limited in the kind of work or other activities you did

iv Had difficulty performing the work or other activities (e.g. it took extra effort)

OSH23 During the past four weeks, how much of the time have you had any of the following problems with your work or other regular daily activities as a result of emotional problems (e.g. feeling depressed or anxious)?

Questions All of the

Time Most of

the Time Some of the Time

A little of the Time

None of the Time

i Cut down on the amount of time you spent on work or other activities

ii Accomplished less than you would like

iii Did work less carefully than usual

OSH24

During the past four weeks, to what extent has your physical health or emotional problems interfered with your normal social activities with family, friend, neighbors or groups?

Not at all slightly Moderately Quite a bit Extremely

OSH25 How much bodily pain have you had during the past four weeks?

None Very mild Mild Moderate

Serve Very severe

311

OSH26 During the past four weeks, how much did pain interfere with your normal work (including work outside the home and housework)?

Not at all slightly Moderately Quite a bit Extremely

OSH27 These questions are about how you've felt and how things have been with you during the past four weeks. For each question, please tick the answer that comes closest to the way you have been feeling During the past four weeks, how much of the time.

Questions All of the

Time Most of

the Time Some of the Time

A little of the Time

None of the Time

i Did you feel full of life?

ii Have you been very nervous?

iii Have you felt so down in the dumps that nothing could cheer you up?

iv Have you felt calm and cheerful?

v Did you have a lot of energy?

vi Have you felt downhearted and depressed?

vii Did you have a lot of energy?

viii Have you felt downhearted and depressed?

ix Did you feel worn out?

x Have you been happy?

xi Did you feel tired?

OSH28

During the past four weeks, how much of the time have you physical health or emotional problems interfered with your social activities (like visiting friends and relatives)?

All of the time

Most of the time

Some of the time

A little of the time

None of the time

OSH29 How true or false is each of the following statements for you?

Questions Definitely

True Mostly True

Don't Know

Mostly False

Definitely False

i I seem to get sick a little more easily than other people

ii I am as healthy as anybody I know

iii I expect my health to get worse

iv

My health is excellent

312

Work-Related Health

OSH30

Over the past 12 months, have you suffered from any illness, disability or other physical or mental problem that was caused or made worse by your job?(Please circle one)

YES NO

OSH31 Over the past 12 months, how many illne4sses have you had that were caused or made worse by your job?

YES NO

Absenteeism

(Please include only days missed for your own health, not someone else's)

OSH32 In the past four weeks, how many entire working days did you miss because of problems with your mental or physical health?

SECTION-V: LEARNING & DEVELOPMENT QUESTIONNAIRE (DLOQ)

Please check the one number for each question that comes closest to reflecting your opinion about it.

1 = Strongly disagree, 2 = Disagree just a little , 3 = Neither agree nor disagree, 4 = Agree just a little 5 = Strongly agree

Item No.

Scale → Strongly Disagree

Disagree Just a Little

Neither Agree

Nor Disagree

Agree Just a Little

Strongly Agree

Item ↓ 1 2 3 4 5

DLOQ01 In my organization, people openly discuss mistakes in order to learn from them.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ02 My organization enables people to get needed information at any time quickly and easily.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ03 My organization encourages people to get answers from across the organization when solving problems.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ04 In my organization, whenever people state their view, they also ask what others think.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ05 In my organization, people are given time to support learning.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ06 I would be very happy to spend the rest of my career with this organization.

⃞ ⃞ ⃞ ⃞ ⃞

313

DLOQ07 In my organization, people help each other learn ⃞ ⃞ ⃞ ⃞ ⃞

DLOQ08 In my organization, people identify skills they need for future work tasks.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ09 In my organization, people are encouraged to ask “why” regardless of rank.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ10 When I do a good job, I receive the recognition for it that I should receive.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ11 I feel a strong sense of belonging to my organization. ⃞ ⃞ ⃞ ⃞ ⃞

DLOQ12 It would be too costly for me to leave my organization now.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ13 My organization supports employees who take calculated risks.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ14 In my organization, teams/groups are rewarded for their achievements as a team/group.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ15 My organization, encourage people to think from a global perspective.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ16 My organization recognizes people for taking initiative. ⃞ ⃞ ⃞ ⃞ ⃞

DLOQ17 In my organization, leaders mentor and coach those they lead.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ18 My organization encourages everyone to bring the customers’ views into the decision making process.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ19 In my organization, leaders generally support requests for learning opportunities and training.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ20 My organization works together with the outside community to meet mutual needs.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ21 I enjoy discussing my organization with people outside it.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ22 My organization creates systems to measure gaps between current and expected performance.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ23 My organization builds alignment of visions across different levels and work groups.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ24 My superior is quiet competent in doing his/her job. ⃞ ⃞ ⃞ ⃞ ⃞

DLOQ25 In my organization, leaders share up-to-date information with employees about competitors, industry trends, and organizational directions.

⃞ ⃞ ⃞ ⃞ ⃞

314

DLOQ26 In my organization, leaders continually look for opportunities to learn.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ27 In my organization, teams/groups are confident that the organization will act on their recommendations.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ28 In my organization, teams/groups have the freedom to adapt their goals as needed.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ29 In my organization, people are rewarded for learning. ⃞ ⃞ ⃞ ⃞ ⃞

DLOQ30 My organization measures the results of the time and resources spent on training.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ31 My organization makes its lessons learned available to all employees.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ32 In my organization, leaders ensure that the organization’s actions are consistent with its values.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ33 I think that I could not easily become as attached to another organization as I am to this one.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ34 My organization gives people control over the resources they need to accomplish their work.

⃞ ⃞ ⃞ ⃞ ⃞

DLOQ35 In my organization, people spend time building trust with each other.

⃞ ⃞ ⃞ ⃞ ⃞

SECTION-VI: JOB SATISFACTION QUESTIONNAIRE (JSS)

Please check the one number for each question that comes closest to reflecting your opinion about it.

1 = Disagree very much, 2 = Disagree moderately, 3 = Disagree slightly 4 = Agree slightly 5 = Agree moderately 6 = Agree very much

Item No.

Scale → Disagree

very much

Disagree moderately

Disagree slightly

Agree slightly

Agree moderately

Agree very

much

Item ↓ 1 2 3 4 5 6

JSS01 I feel I am being paid a fair amount for the work I do

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS02 There is really too little chance for promotion on my job

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS03 My supervisor is quite competent in doing his/her job

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS04 I am not satisfied with the benefits I receive ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

315

JSS05 When I do a good job, I receive the recognition for it that I should receive

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS06 Many of our rules and procedures make doing a good job difficult

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS07 I like the people I work with ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS08 I sometimes feel my job is meaningless ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS09 Communications seem good within this organization

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS10 Raises are too few and far between ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS11 Those who do well on the job stand a fair chance of being promoted

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS12 My supervisor is unfair to me ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS13 The benefits we receive are as good as most other organizations offer

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS14 I do not feel that the work I do is appreciated ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS15 My efforts to do a good job are seldom blocked by red tape

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS16 I find I have to work harder at my job because of the incompetence of people I work with

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS17 I like doing the things I do at work ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS18 The goals of this organization are not clear to me.

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS19 I feel unappreciated by the organization when I think about what they pay me.

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS20 People get ahead as fast here as they do in other places.

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS21 My supervisor shows too little interest in the feelings of subordinates

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS22 The benefit package we have is equitable ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS23 There are few rewards for those who work here ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS24 I have too much to do at work ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS25 I enjoy my coworkers. ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS26 I often feel that I do not know what is going on within the organization.

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS27 I feel a sense of pride in doing my job. ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS28 I feel satisfied with my chances for salary increases.

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

316

JSS29 There are benefits we do not have which we should have

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS30 I like my supervisor ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS31 I have too much paperwork ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS32 I don't feel my efforts are rewarded the way they should be

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS33 I am satisfied with my chances for promotion ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS34 There is too much bickering and fighting at work

⃞ ⃞ ⃞ ⃞ ⃞ ⃞

JSS35 My job is enjoyable ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

SECTION VII: ORGANIZATIONAL COMMITMENT QUESTIONNAIRE (TCM )

Please check the one number for each question that comes closest to reflecting your opinion about it.

1 = Strongly disagree, 2 = Disagree, 3 = Slightly disagree, 4 = Undecided 5 = Slightly agree 6 = Agree 7 = Strongly agree

Item No.

Scale → Strongly disagree

Disagree Slightly disagree

Undecided Slightly agree

Agree Strongly

agree

Item ↓ 1 2 3 4 5 6 7

TCM01 I would be very happy to spend the rest of my career with this organization

⃞ ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

TCM02 I really feel as if this organization's problems are my own

⃞ ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

TCM03 I do not feel a strong sense of "belonging" to my organization

⃞ ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

TCM04 I do not feel "emotionally attached" to this organization

⃞ ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

TCM05 I do not feel like "part of the family" at my organization

⃞ ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

TCM06 This organization has a great deal of personal meaning for me

⃞ ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

TCM07 Right now, staying with my organization is a matter of necessity as much as desire

⃞ ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

317

TCM08 It would be very hard for me to leave my organization right now, even if I wanted to

⃞ ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

TCM09 Too much of my life would be disrupted if I decided I wanted to leave my organization now

⃞ ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

TCM10 I feel that I have too few options to consider leaving this organization

⃞ ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

TCM11 If I had not already put so much of myself into this organization, I might consider working elsewhere

⃞ ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

TCM12 One of the few negative consequences of leaving this organization would be the scarcity of available alternatives

⃞ ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

TCM13 I do not feel any obligation to remain with my current employer

⃞ ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

TCM14 Even if it were to my advantage, I do not feel it would be right to leave my organization now

⃞ ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

TCM15 I would feel guilty if I left my organization now

⃞ ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

TCM16 This organization deserves my loyalty ⃞ ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

TCM17 I would not leave my organization right now because I have a sense of obligation to the people in it

⃞ ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

TCM18 I owe a great deal to my organization ⃞ ⃞ ⃞ ⃞ ⃞ ⃞ ⃞

SECTION-VIII: TURNOVER INTENTION QUESTIONNAIRE

Please check the one number for each question that comes closest to reflecting your opinion about it.

1 = Strongly disagree, 2 = Disagree, 3 = Undecided, 4 = Agree, 5 = Strongly agree

Item No.

Scale → Strongly disagree

Disagree Undecided Agree Strongly

agree

Item ↓ 1 2 3 4 5

TI01 I plan to leave my organization as soon as possible

⃞ ⃞ ⃞ ⃞ ⃞

318

TI02 Under no circumstances will I voluntarily leave my organization

⃞ ⃞ ⃞ ⃞ ⃞

TI03 I would be reluctant to leave my organization ⃞ ⃞ ⃞ ⃞ ⃞

TI04 I plan to stay in my organization as long as possible

⃞ ⃞ ⃞ ⃞ ⃞