angel ridge corporate profile landscape maintenance

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Experience…People…Vision Angel Ridge Landscape Maintenance Ltd. Corporate Profile Angel Ridge Companies 9141 Shaughnessy St. Vancouver, BC V6P 6R4 Tel: 604.263.8422 Fax: 604.323.1844 Email: [email protected] Web: www.angelridge.com

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Page 1: Angel Ridge corporate profile landscape maintenance

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Corporate Profile

Experience…People…Vision

Angel Ridge Landscape Maintenance Ltd.

Corporate Profile

Angel Ridge Companies 9141 Shaughnessy St. Vancouver, BC V6P 6R4

Tel: 604.263.8422 Fax: 604.323.1844 Email: [email protected] Web: www.angelridge.com

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Corporate Profile

ANGEL RIDGE COMPANIES….

Since the beginning we had a vision…

This vision has taken 22 years to create but we believed that quality and old fashioned hard work would stand the test of time and it has.

Angel Ridge has from the beginning been a unique collaboration of artisans, craftsmen, and horticultural experts, lead by one of the strongest project management teams in the industry.

We began as an exceptional builder of estate gardens and we have never forgotten our roots.

Today, Angel Ridge is a leader in project management, landscape construction, landscape maintenance, winter services and green roof and walls to an ever growing number of residential and commercial clients in Canada, the United States and Asia.

Our vision has become a reality, creating landscapes from dreams, and maintaining them forever with hands that care…

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Corporate Profile

EXPERIENCE…PEOPLE…VISION We are confident that Angel Ridge Companies has both the depth of knowledge, breath of experience and flexibility to service and respond to your specific landscape design, landscape construction, landscape maintenance and winter service needs. Our Goal Our goal is to establish a long term relationship with each of our clients as a value added partner and member of your team. We share a common interest….to offer expertise and exceptional service to the clients we serve and to protect and enhance the value of your company’s and/or your clients’ property investments by executing proper care and sustainable property maintenance and enhancement practices. Why You Should Choose Angel Ridge Companies Angel Ridge began as an exceptional builder of estate gardens and we have never forgotten our roots. When servicing your commercial properties, we are bringing a comprehensive, “one stop shop” level of expertise rarely found in the landscape industry. We apply that expertise with the same level of nurturing care and exceptional service that we provide our most discerning estate clients. We care and it shows.

Testimonial… “The Owners and the Strata Council have found your company and employees to be responsive, helpful, proactive and courteous, and the grounds have not looked this good in five years. Thank you for all your hard work and we look forward to continuing good relations between your company and the Cambridge Gardens.” S. L. Property Manager THE WYNFORD GROUP

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Testimonial… “We have worked closely with Angel Ridge Landscape for over 4 years on a number of projects. They currently look after four large complexes directly for me and over twelve complexes in our portfolio. Our use of Angel Ridge Landscape as our prime contractor has grown because of the quality of service and value they provide our clients. They are very sensitive to our concerns and work with us to address any issues that our clients may have. Their work crews are efficient on site and are very diligent about their work. We get many compliments on their staff from people living in complexes we manage. The office staff at Angel Ridge are a pleasure to deal with. They have an excellent accounting staff providing timely and accurate billing. Their senior management is very knowledgeable and skilled, providing invaluable expertise in assisting us in running our complexes. In short, we are continuing to recommend Angel Ridge to new clients we have because we are very satisfied with their service and expertise.” Ken Armstrong Property Manager RE/MAX Property Management Services

We understand your business Angel Ridge Landscape Maintenance Ltd. serves a wide range of customers, from strata homeowner associations and private residences to retail centres, hotels and corporate campuses. We understand the importance of providing on-going communication to ensure quick response solutions to your on-going property maintenance needs. We understand that providing exceptional service means providing value and accountability for services rendered.

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Corporate Profile

Our Key Value Principles… Commitment: At Angel Ridge our staff are committed to excellence. We strive to not only meet your expectations, but to exceed them. We are committed and dedicated to delivering estate level gardening to your commercial properties. We understand that you have a reputation to uphold, and so do we. Trust: We have spent 22 years creating a brand that our customers know and trust. All staff members are fully uniformed, and have undergone an industry leading internal training program. All of our vehicles are branded and employees are professional and courteous at all times. Support: We take pride in our ability to deliver quality and reliable quick response service to all regions of the lower mainland. Our offices are centrally located and fully computerized allowing our administrative staff to provide you timely and accurate monthly billings either directly to your office via email or post. Service: Angel Ridge is dedicated to offering professional, scheduled landscape maintenance for your commercial property management needs. We provide a variety of custom tailored services on a twelve month basis to all areas of the lower mainland. Value: We offer competitive, affordable rates for superior and efficient landscape solutions that can be tailored to meet your specific property and budgetary requirements.

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Corporate Profile

Core Competencies….

Angel Ridge began as a builder of estate gardens and we have never forgotten our roots…

Our portfolio of projects and clients extends over a 22 year period. We understand landscape maintenance because we understand how it was constructed. We build, we maintain and most importantly we care…

We are a core of landscape professionals lead by a single vision of providing a depth of knowledge, breadth of experience and flexibility of service that is equal to, or better than, any other.

Experience…. We are lead by an exceptionally experienced team.

Our founder, Alan Kostiuk, has over 22 years of experience in the landscape industry. He is recognized as a leader in project management and all aspects of landscape construction and maintenance.

Alan is a consultant to developers of destination residential resorts, private members clubs and golf communities in the United States and Asia and leads a brand development company with offices in Hong Kong and Vancouver.

His global travels and experiences with working with key stakeholders in developing global brand partnerships creates a vision within Angel Ridge that is unique and inspiring.

Alan Kostiuk Founder & CEO Angel Ridge Companies

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People Angel Ridge has an ever growing team of landscape professionals that hold professional university degrees in Landscape Architecture and Architecture, College degrees as Certified Landscape Technicians and Certificates as Irrigation and Pesticide specialists. We believe that people make the difference. Our project managers hold university degrees in Landscape Architecture, and Architecture. In addition they have years of experience developing their sense of design, quality control protocols and leadership skills leading large complex landscape installations and overseeing their maintenance.

Mark Skaggs Vice-President Angel Ridge Companies

Pamela Kostiuk President Angel Ridge Companies

Eric Chang Architectural Designer, M.Arch, Project Manager Angel Ridge Companies

Barbara Arseneault Director of Marketing Angel Ridge Companies

Henry Soto Project Manager & Field Superintendant Angel Ridge Companies

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Corporate Profile

Alan Kostiuk

Vision…. We envision your goal of providing an exceptional tenant/client experience at all of your properties. We have extensive first-hand experience in servicing a growing number of residential and commercial clients throughout the Lower Mainland, Canada, United States and Asia. We understand the attention to detail and flair that must be a part of the landscape design and maintenance of your property. We offer our commitment to working in partnership with you to provide proactive solutions to fulfill your landscape requirements and enhance your client experience.

In summary, Angel Ridge Companies core competencies are… Experience…People…Vision

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Quality Certification Landscape architectural designers on staff lead and develop internal quality control protocols based upon leading international and North American standards for design, landscape maintenance, horticultural practices and project management. Various Angel Ridge staff members are:

• Graduate of University of Canberra, Australia- Landscape Architecture • Canberra Institute of Technology- Diploma of Project Management • Graduate of South China University of Technology, PRC-Master Degree

Architecture • Humber College,Toronto- Certified Landscape Technician • Kwantlen College, BC- Certified Landscape Technician • Certified Pesticide License-British Columbia • Certified Irrigation Technician- British Columbia

Quality Control Processes Angel Ridge has the following quality control processes and reporting systems:

• Weekly management meetings each Monday morning at 7:00am • Subsequent to each management meeting, division leaders meet with site

staff to review site reports, coordinate scheduling, identify issues that need proactive attention and to set goals for each of the serving properties.

• Daily site reports for each site are submitted to management for review and analysis.

• Client reports are submitted on a monthly basis. • Client meetings are held on site to review reports, garner client input and

proactively plan for special activities, seasonal challenges and opportunities and general feedback.

Communication Angel Ridge believes that quality control begins with great communication at all levels. This allows proactive and result based opportunities to continually improve our levels of service and client experience with our company.

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Corporate Profile

Environmental Policies and Practices….. Angel Ridge believes in sustainability. In 2009, Angel Ridge commissioned a Carbon Footprint Analysis of our company. We understand the impact we have on the environment and also the benefits that we extend to our community and clients as custodians of our urban green space. We are aware… We are also practical. Angel Ridge uses environmentally friendly products to control common turf grass weeds. We use “Fiesta”, a concentrated iron product to control weeds in turf grass areas. We are certified pesticide applicators and are at all times cognizant of the impact we have on not only our image, but yours, if we are faced with an infestation that requires forethought and “best practices” to control. We feel that the best approach is one of understanding and care.

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Corporate Profile

Strata & Commercial Landscape Division Products/Services: • Planned and programmed landscape maintenance of strata and commercial properties. • Horticultural consultation services. • Turf & Earth Program:

- Soil acidity remediation - Dethatching - Aeration - IMP Services - Targeted European Chafer Beetle

Treatments - Balanced plant and turf

fertilization • Seasonal Plantings

- Bulbs - Specialized Perennials/Tropical

Plantings - Annuals

• Seasonal garden clean-ups - Remedial work - Installation of soil amenders &

mulches - Organic Fertilization and

sustainability options - Pot Designs and installations

• Service and Maintenance of Irrigation Systems • Service and Maintenance of Landscape Lighting • Maintenance of green walls and roofs

Angel Ridge Landscape Maintenance Ltd. We specialize in every aspect of landscape maintenance including tree care, water management, lawn treatment and general grounds maintenance including salting and snow clearing services. We use safe and sustainable procedures to preserve a vibrant and colourful landscape environment. With a dedicated core of experienced horticulturalists, certified landscape technicians, irrigation and lighting professionals, stone artisans and turf specialists, our staff can help with all aspects of landscape maintenance from concept to completion. We also offer an extensive landscape construction solution for any outdoor project.

Strata & Commercial Landscape Division Products / Services:

• Planned and programmed landscape maintenance of strata and commercial properties

• Seasonal Plantings - Bulbs - Specialized

Perennials/Tropical Plantings - Annuals

• Horticultural consultation services • Turf & Earth Program

- Soil Acidity Remediation - Dethatching - Aeration - IMP Services - Targeted European Chafer

Beetle Treatments - Balanced Plant & Turf

Fertilization

• Seasonal Garden Clean Ups - Remedial Work - Installation of Soil Amenders

& mulches - Organic Fertilization &

Sustainability Options - Pot Designs and Installations

• Service & Maintenance of Irrigation Systems • Service & Maintenance of Landscape Lighting • Green Roofs/Walls Maintenance

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Corporate Profile

Angel Ridge Landscape Maintenance Ltd. Winter Services: Our staff of professional, well trained operators and our state-of-the-art ice melting and snow clearing equipment, allow us to deliver the highest level of service for all your winter needs. We have many environmentally friendly de-icers and anti-icing compounds available for use on any commercial, institutional or residential snow removal property. All of equipment is fitted with GPS tracking for accurate accounting and to make sure no snow property is missed. We have the experience and know-how to create custom snow & ice management plans for even the most complicated properties. Safety first… We offer peace of mind during the unpredictable winter season… • Pre-season inspections of your property. • Locate all obstacles and other areas that need special attention. • Development of an approved winter services plan for the entire season. • Proof of Service Reports to ensure that every effort to mitigate liability for slips, falls and accidents have been professionally and proactively addressed. • Fully covered by WorkSafe BC • Fully Licensed • Fully insured

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Winter Services: Services include snow ploughing, shovelling and application of salt, sand and melting agents. Our crews are experienced; carry detailed site plans that specify what areas need to be cleared, if salt or ice melt products need to be applied, and where to locate the snow. • 24/7 Service to all contract customers • Professional, experienced staff • Extensive fleet of plough trucks, bobcats, snow blowers at a central location to deliver exceptional value and service • Proven storm anticipation and planning • Safe, superior performance

Some of our Commercial Clients include: • RE/MAX Property Management • Wynford Property Management • AWM Alliance Group • Prospero Realty Ltd. • Crosby Property Management • Bayside Property Services Ltd. • Ascent Property Management • Rancho Management Services (BC) Ltd. • Crosby Property Management Ltd. • IGA-H.Y. Louie Ltd. • Bosa Developments Ltd. • McDonald’s Restaurants of Canada Ltd. • Delta Vancouver Airport Hotel • Costco Wholesale Corporation • Westin Bayshore • Arbutus Manor – Amica Mature Lifestyles Inc. • German Canadian Care Home • Safeway Canada Ltd.

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In Closing…

At Angel Ridge Companies, we pride ourselves in providing the best possible service and expertise to each and every customer we are privileged to serve. Our core strength is our ability to bring together processes and expertise to provide exceptional results.

We seek to build long lasting partnerships with our clients – partnerships that are nurtured over time and founded on open communication, proven results, earned trust and ultimately our mutual success in having a positive impact on the clients we serve. Should you have any questions regarding the information and services provided in this Corporate Profile, please do not hesitate to contact our office at 604.263.8422 or you may contact our Mark Skaggs directly at the information provided below. Thank you for your interest in Angel Ridge Companies. We look forward to following up with you in the near future. Key Contacts: Angel Ridge Landscape Maintenance Ltd. Mark Skaggs Vice President Operations Email: [email protected] Tel: 604.263.8422 For emergencies or Inquiries: Cell: 604.727.8426 Barbara Arseneault Director of Marketing Email: [email protected] Tel: 604-263-8422 Cell: 778.828.5353

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www.angelridge.com

Our Headquarters are centrally located in Vancouver…