android and more in the enterprise

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Name Date Version Copyright © 2012 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 1 Android (and more) in the Enterprise How can you mobilize your business Dr. Peter Decker, March 2012

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Page 1: Android and more in the Enterprise

Name

Date

Version

Copyright © 2012 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 1

Android (and more) in the EnterpriseHow can you mobilize your business

Dr. Peter Decker, March 2012

Page 2: Android and more in the Enterprise

Symphony Teleca in 60 Seconds

• Recognized leader in enterprise software OPD

• Clients include 8 of largest 10 ISVs

• Innovative enterprise mobility solutions

• Recognized leader in connected devices

• Clients included leading service providers and CE manufacturers

• Innovative enterprise mobility solutions

• Leading global services partner helping clients manage the convergence of software, cloud and mobility

• 6000+ employees with global delivery centers located throughout China, Europe, India, Japan, South America and the U.S.

• The industry’s most comprehensive software and services portfolio for enterprise mobility

Page 3: Android and more in the Enterprise

What We Do

Copyright © 2012 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 3

We help our clients manage the convergence of software, cloud and mobility by delivering:

Software Product Development ServicesR&D services for every phase of developmentIdeation, UX design and application developmentTesting and integrationQuality managementFull product line management

Enterprise Communications Lifecycle ManagementEnterprise mobilityFixed and wireless Telecom Expense Management (TEM)

Connected Device Solutions and ServicesEnd to end co-creation of connected devicesHardware and software development /integrationAdvanced testingApplication Develop platformApplication store

Big Data Analytics Technology and ServicesAnalytic and Decision SupportAnalytics Technology R&DReport Factory

Page 5: Android and more in the Enterprise

Our Markets and Customers

Copyright © 2012 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 5

Telecom, Internet & Media

EnterprisesMobile and Connect Device Makers

Independent Software Vendors

• Microsoft• SAP• Oracle• BMC• Vmware• Lawson• Misys• Redhat• Torex Retail• Escalate• Concur

• Intel• Ericsson• Nokia• Samsung• HTC• TIVO• Qualcomm• Marvel• Motorola• Broadcom• Freescale• Texas Instruments• LG• Sony Ericsson

• GE• Chevron• Morgan Stanley• Bank of America• Bloomberg• Subway• Pfizer• Xerox• BMW• Caterpillar

• Google• AT&T• BT• Verizon• The Wall Street Journal• MSNBC• Barrons• AOL• ABC• Sports Illustrated• MTV• Orange• CSC• Yahoo• Virgin Media

Page 6: Android and more in the Enterprise

Symphony Teleca around the world

CustomerSTC

Delivery

Centers

Local

STC

Team

Scalable Project Setup

6Copyright © 2012 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY

Page 7: Android and more in the Enterprise

Smartphones and Tablets are the Key Accelerators to mobilize your business

Copyright © 2012 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY

7

CPU OS Windows TCP / IP

HTTP

PC

GPRS3G

LTE

HTML5

Smartphone OS

SIP

VoIP

Computing

Connectivity

Mobility

WLAN

2010 .. 20121994 / 19951980 / 1981

Apps

NFC

DLNA

REST

WWW

LBSGPS

Mobile Cloud Services

Cloud

Services

Page 8: Android and more in the Enterprise

How to mobilize your business:

Channel

Partner

Feemoney

EnterpriseCustomer

Service

Employee &EnterpriseMobility

Consumer Mobility

Page 9: Android and more in the Enterprise

• Improve Communication• Improve Information Flow• Improve Workflow

unleashes business success

Business impact when mobilizing your employees !

Employee &EnterpriseMobility

CAPEX

OPEX saving

Productivityincrease

Business impact

Page 10: Android and more in the Enterprise

10Copyright © 2012 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY

What can you do to mobilize your

employees and partners?

Workforce

using tablets

(BYOD)

„80% enterprises workforce will use tablets and smartphones by 2013“, Gartner

corporate

applications

„80% enterprises will use corporate apps by 2014“, Gartner

„80% enterprises will use cloud based apps by 2014“, Juniper

Dedicated DevicesCross Platform (MEAP)

and Enterprise App Store

Communication

Lifecycle

Management

Analytics

Mobile Device

Management

Page 11: Android and more in the Enterprise

Examples of mobility solutions for employees

corporate

applications

Dedicated Devices

& Analytics Services

CE Devices Automotive HomeTransport & Retail

MediaIndustrial

Page 12: Android and more in the Enterprise

Ideal Enterprise Mobility Setup

12

Ideal Enterprise Mobility Setup

Page 13: Android and more in the Enterprise

Spec / Concept / Visualization

• Scope & Requirements definition• Workflow identification• UI wireframes• Backend Service definition

Validation

• In-built emulation to validate developed app screens and layouts

• Verify on multiple device emulators, layouts (portrait/landscape)

Mobile App Package

• Build your app for cross platform mobile architectures.

• Generate deployable executable for mobile architectures.

Solution Testing (App & Backend)

• Functional & Non Functional• Performance & Stress Test• GLI• Security

Cross platform build

Development using m-Suite MEAP

A drag’ n’ drop IDE for rapiddevelopment.

Leveraged Open Web with mobile web-kit compatibility.

Integrate with Enterprise Systems & BackendWeb services /DB using JSON/XML

Deploy to App Store

Optimized WorkflowExample: Symphony Teleca m-Suite

13

Page 14: Android and more in the Enterprise

14

Pla

tfo

rm A

PI /

Se

rvic

es

fo

r 3

rdP

arti

es

Mobile Application Platform

Developer IDE

Device Framework

Enterprise Integration Framework (Oracle /SAP / SalesForce)

Mobile Development Services

Mobile Application Development

Application Development Management

Application Testing

Mobile App Certification

Enterprise

Enterprise Infrastructure- Security, Authentication

Databases

Enterprise Applications

App Builder & Packager

Service API Layer

Mobile Enterprise Application Platform Example: Symphony Teleca m-Suite

UI DesignDeep Device Consultancy

Page 15: Android and more in the Enterprise

How to mobilize your business:

Channel

Partner

Feemoney

EnterpriseCustomer

Service

Employee &EnterpriseMobility

Consumer Mobility

Page 16: Android and more in the Enterprise

• Create new service offerings• Address new price points• Create new points of delivery• Penetrate new geographic• Decrease cycle time

Business impact when mobilizing your customers!

enables new business models

Consumer Mobility

StartProduction

Productlifecycle

Cost Revenue

Business impact

Volume &Pricepoint

Page 17: Android and more in the Enterprise

17

What can you do to mobilize your

customers?

Marketing AppsProduct Mobility Apps

Platform

Extension

Page 18: Android and more in the Enterprise

Examples of mobility solutions for consumers

CE Devices Automotive HomeTransport & Retail

MediaIndustrial

Product

Mobility

Apps

Platform

Extension

Page 19: Android and more in the Enterprise

Fokus on one Platform Full Landscape

Strategic Decisions

-> if you want to go mobile

Do it yourself Want to go with a strong partner

Your CEO came with the idea Integral part of the Product RoadmapBusiness Strategy

Platform Strategy

Keep your corporate identity

Sourcing Strategy

UI Strategy Adopt to your customers device

Page 20: Android and more in the Enterprise

20

What is needed to connect

your customers?

Man

agemen

t Services

Presentation Layer

Business Logic

Persistance Layer

Resources

Web

A

ccessM

ob

ile AP

I

Mo

bile

Clien

t

PushServer

HTTP(S)

• Integration to legacy business logic• Integration to User Access Control• Dedicated Access API for Mobile Cliensts

Browser

Page 21: Android and more in the Enterprise

What does high volume mobile development cost ?

no

impact

Brand

impact

Click Demo

1 month

10 months

1000 months

100 months

APP Complexity

Standalone Backend Security

Product

Revenue

impact

APP Quality

Customer

base

impact

Product

Cost

impact

Performance

Marketing Apps

Product Mobility Apps

Platform Extension

Page 22: Android and more in the Enterprise

22Copyright © 2012 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY

Product Development Sourcing Strategy

for Mobile High Volume Consumer Products

Define and Pilot

Cross Plattform

Development

Do it yourself

Go with a strong partner

MaintenanceMode

Page 23: Android and more in the Enterprise

What is your Enterprise Mobility Maturity?

23

Development DimensionsCulture, Management, Processes

No Mobile Support

Employees can bring their own devices (BYOD)

Mobile integrated to IT Architecture and Processes

Mobile access for Customers and Partners

Business innovation by mobile technology

Customer centric growth

?

Page 24: Android and more in the Enterprise

Tips for success

Mobile Consumer

1. Take a position and focussolve a real problem

2. Do not limit the business caseto App-Sales

3. Select a platform to start with4. Agree Sourcing and OSS Strategy5. Build a community6. Release early and often

Mobile Employee

1. Change mobile attitude: -> embrace mobility

2. Do not block yourself by a“first step” business case

3. Select an Open Architecture4. Build Once – Deploy Many

• Cross-platform Tools• Multichannel Development

5. Communication Lifecycle Management is critical

Page 25: Android and more in the Enterprise

25

If you have questions or need further information …… visit our site at www.symphonyteleca.com

Interested in a Poster on the „Anatomy of Enterprise Mobility“ ? Dr. PETER DECKER

Senior Manager, Business Development

Teleca Germany GmbH

Massenbergstrasse 9a

DE-44787 Bochum

Germany

[email protected]

www.teleca.com