Ancillary Services: Guide to EMD-A & RebookingGeneral information

The EMD-A (associated EMD) issued for ancillary services (SSRs e.g. meals, seat reservation) must comply with following criteria also after rebooking:

4 AssociationofEMD-AFA/FHDlineswiththecorrespondingSSRlines

4 Association of EMD-A coupons with the corresponding e-ticket coupons (basic condition: EMD-A and e-ticket have the same routing)

E-ticket:

EMD-A:

The following rebooking scenarios will be shown:

4 Scenario 1: e-ticket revalidation (page 2)

4 Scenario 2: e-ticket reissue (page 3)

Quick Guide: EMD-A and Rebooking

Example 1: e-ticket revalidation

Thee-tickethasbeenrevalidated.Bydeletingtheinboundflight,thecorrespondingancillaryservice(ACML)andtheassociationwiththeFA/FHDlinearealsodeleted.Therefore,theancillaryservicemustberequestedagain.DuetothemissingassociationbetweentheFA/FHDlineandthenewSSRlines,thenewlyre-questedserviceisrecognizedas„notpaid“andtheOPW/OPCelementisautomaticallyaddedtothePNRagain.

The existing EMD-A must now be associated to the SSR line (E8).

Entry: FHD 745-8201470462/E8/P1

TheOPW/OPCelementisdeletedautomatically.

As the e-ticket document number remains the same in case of revalidation, the association between EMD-A and e-ticket persists:

Quick Guide: EMD-A and Rebooking

Example 2: e-ticket reissue

Thee-tickethasbeenreissued.Theancillaryservice(ACML)hasalreadybeenrequestedforthenewsegment.

As the e-ticket has been reissued, a new ticket number, which is not automatically associated to the correspondingEMD-A,wasgenerated.Theoriginale-ticketnumberisstillshownunderICWofeachEMD-Acoupon. The e-ticket is disassociated (D) as the coupon status of the EMD-A is „open“ (O) and the status of the e-ticket is „exchanged“ (E).

Therefore, the EMD-A must also be reissued.

1. Delete the existing original TSM-P: TMX/ALL or TMX/M1 System output: TSM DELETED

2. Price ancillary services for all future segments: FXG or FXG/L8,9

TSM-P

3. Prepare TSM-P for reissue: TMI/EXCH or TMI/EXCH/M2

4.Ifappl.addpricedifferenceforancillaryservice(e.g.5.00€): TMI/R13.80/W5.00 (R13.80newprice/W5.00additionalcollection)

Quick Guide: EMD-A and Rebooking Quick Guide: EMD-A and Rebooking

Quick Guide: EMD-A and Rebooking

5. Addformofpaymentforreissue: TMI/M2/FP-O/MS (no additional collection) TMI/M2/FP-O/MS+/CASH (with add. collection)

6.AddFOlineoforiginalEMD-AtoTSM-P: TMI/M2/FO-745-8201470650M1BER28MAY12 /23496303/745-8201470650M1

TSM-P:

7. Issue EMD-A: TTM/M2/RT

PNRafterEMD-Areissuance:

EMD-A record: