anatomy of chatbots users will love - bots meetup oslo
TRANSCRIPT
@electrobabe
Anatomy Of Chatbots Users Will Love
5.7. Oslo @electrobabe5.7.
Background
5.7. Oslo @electrobabe
Chatbots
5.7. Oslo @electrobabe
Mica, the Hipster Cat Bot
5.7. Oslo @electrobabe
Talk to me!
5.7. Oslo @electrobabe
Add value – add character
5.7. Oslo @electrobabe
It's the Tone That Makes The Music
5.7. Oslo @electrobabe
Emotional reactions to conversations to bots
5.7. Oslo @electrobabe
Key Learnings <3● Be positive, be funny, be unique
● Respond to all types of input
● Learn and adapt continuously
● Use analysis tools
● Respond to rude behavior
5.7. Oslo @electrobabe
Key Learnings (cont.)● No common standards! (yet)
● Add Easter Eggs
● NEVER pretend to be a human
● Be very careful how often, when and how to notify users
5.7. Oslo @electrobabe