Anand Agarwal Confidential Page 1 of 3

Anand Agarwal Mobile: +91-98457 68765

Email: anand.agarwal.in@gmail.com

Web: in.linkedin.com/in/agrwalanand

SYNOPSIS

Seasoned IT professional with Overall 20+ years in IT & 13+ years management experience in IT

application and infrastructure Delivery, Operations, strong Financial management, Stakeholder

management and leadership skills.

Achieved notable success in directing a broad range of corporate IT initiatives in software development,

Product development, Digital strategy, Infrastructure & IT Security in support of business strategy.

Highly Successful in Transition & Delivery of IT Services in highly complex international & multicultural

environments.

Successfully managed simultaneously several teams (IT practices) of 70+ resources with an annual revenue

rate of 2+ Million Euro, consistently maintained Profit margins of more than 18%.

Excellent communication and influencing skills to build credibility at the CXO level while being able to work

with the operational levels.

PROFESSIONAL STRENGTHS

PROFESSIONAL DEVELOPMENT

BENCHMARKS & MILESTONES

Leading the key strategic program (Big Bets) as Services stream lead, the objective of this program is to prepare

transition of AXA to cloud. The KRAs for this program are setting up of regional private cloud(s), migration of

existing data center(s) to Private cloud(s) and prepare transition of non critical applications to public cloud by

2020..

Managed successfully the India end of globally strategic Information Security Transformation Program resulted in

significant improvement and compliance related to the organizational Security, ensured key controls were applied

and identified the vulnerabilities were remediated.

Managed the implementation of several Security & Cloud Life Cycle management products for operational

automation & sustenance of the infrastructure resulting in reduction of threats by 40%.

Spearheaded best practice enhancements through the implementation of LEAN & AGILE across operations and

projects resulting in a productivity gain of 9.6 Million INR (Euro 160 K) & other benefits.

Pre-sales support & Proposal preparation

People Management

Department Profit & Loss Management

Competency Development

Contract Negotiation & Vendor Management

Transition Management

Business Process Re - engineering

Service Improvement Programs

IT Program Delivery

Service implementation & pricing models

Operations Management

IT Governance

Risk and Security Management

Budgeting & Resource Planning

Technology Consulting

Digital Platforms & Technologies

Managing P30 ( Portfolio, Program and Project)

Organization (Practitioner)

PRINCE 2 (Practitioner)

Holistic Leadership Development - IIM Bangalore

Effective Leadership , AXA University

Negotiation Skills , Wipro technologies

High Impact Presentation, Wipro technologies

Quality for Managers - QAI

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Steered the WEB IT Portfolio management function (Development & operations), achieving CSAT rates of 92%.

Transitioned and built new enterprise capabilities FIRST TIME in AXA Technologies in the areas-

o Enterprise Application Integration-EAI ( Team size: 20 )

o Document design and management (Team size: 22)

o People Soft HR and Finance (Team size: 25)

Steered the product(s) development used by multiple AXA operating companies across globe (4500+ Users) ,

implemented a service based pricing model bringing in a recurring annual revenue of over 1 Million Euro.

Lead the successful rollout of the large scale B2B platform in multiple countries in 18 months with annual revenue of

1.9 Million Euro and team size of 55+ resources over 18 months

Company profile: AXA Technologies Shared Services India is the IT Off shoring captive unit of AXA. AXA is world's

second largest Insurance and Asset Management organization

Accountable for managing key global strategic programs.

Accountable for performance, cost, scope, schedule, quality, customer satisfaction and appropriate business

measurements for the department.

Strategic Planning and implementation to meet Business objectives/KRAs related to Cost, Profitability and

resource management and retention.

Participate on business leadership meetings, help develop and drive strategies and programs, which improve the

competitive position and profitability of the organization.

Complete Ownership of delivery of monthly and quarterly Business Reviews to clients, Response to Statement of

work, Attending governance steering committee meetings with key stakeholders.

Conduct Service assessment, gap analysis for development of effective road-maps to improve the service

delivery and productivity.

Manage appraisals and increments of the resources , formulate training plans, development plans, Program

matrix and operational KRA’s.

Oversee continuous process improvement and optimization of resource utilization, while delivering to customer

requirements , achieve operational efficiency by implementing Lean & Agile methodologies.

Own & evolve processes in the disciplines of project management, project cost control, quality management, risk

management, issue management and resource management.

Identify skills deficits and spearhead training schedules for teams lacking the technical and customer service

skills critical to deliver on the customer expectations.

Accountable for budget management (PNL) for the department .

AXA TECHNOLOGIES SHARED SERVICES INDIA PVT. LTD., BANGALORE (July 2006 – Present) Deputy General Manager

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PAST EXPERIENCE

Company profile: Wipro Technologies India is the 3rd largest IT Service organization with $ 7 billion of revenue and

over 1.3 L Employees across multiple countries

Company profile: Datamatics Global Services Pvt. Ltd. is into IT development based out of Mumbai with a revenue of

$30 Million

Company profile: ASFL Pvt. Ltd. is into Financial services based out of Mumbai

EDUCATIONAL & PERSONAL

Executive Post Graduate Diploma in Business Management (Finance), Symbiosis University Pune (2009)

Bachelor of Engineering ( Computer Science) Bangalore University (1994)

Fluent in English, Hindi DOB: 31-10-1971 Nationality: Indian

WIPRO TECHNOLOGIES LTD. BANGALORE (MAY 1999 - JULY 2006) - Project Manager

DATAMATICS GLOBAL SERVICES PVT LTD, MUMBAI (SEPTEMBER 1996 - APRIL 1999) - Senior programmer

ASFL PVT LTD, MUMBAI (JUNE 1995 - AUGUST 1996) - Trainee/ Programmer