ANALYZING STAKEHOLDER INTERACTION USING

‘UNLOCK’

Unlock aggregates retrieval, search and discovery• RETRIEVAL gathering available information from a data store:

“get the address of employee Marc Smith”

• SEARCH replying to someone having domain knowledge:“compare this fund’s volatility relative to the benchmark using beta”

• DISCOVERY exploring unknown data:“what are the concerns of the citizens in the building project at the Slachthuislaan?”

Word Count

government 4

today 7

local 12

Katie 3

Nicholson 2

wrinkly 1

…

Bag-of-words Text graph

PreprocessingUnstructured Data Input

Core Engine

Social Media

Press

Open Data Sources

Other Input

Language Recognition

OCR

Meta Data Extraction

Internal & External Reports

Tokenizing

Doc 2

A

Doc 1A

Doc 3

Let’s visualize this…

Doc 3

Doc 2

Doc 1

A B A BA

C DA C D

A B

CDC

D

Managing an urban development project

Stakeholders in the project• Regulatory authorities: Europe, state, region, province, municipality• Private owners of the site• Architects and master planners• Property developers• Experts on mobility, public utilities, environment, financing• Neighborhood committees• General press

Ir.-arch. Nancy Meijsmans Project Manager at AG Vespa for the Slachthuislaan development area

A project manager needs to marshal the different interests and concerns of many stakeholders. This requires analysing large amounts of text.

3% 5%

13%

2%

5%

23%

8%

5%

4%

5%

13%

3%2%

10%

SourcesAdvisory Reports

Apache

Council Decisions

DM

DS

Masterplan

GVA

HLN

NB

Other Press

Legal

Social Media

Wikipedia

Open Data

“What are the concerns of the citizens in the building project at the Slachthuislaan?”

“Wat zijn de bezorgdheden van de burgers bij het bouwproject aan de Slachthuislaan?”

DocumentsGVA – 11 APRIL 2016Is our feedback even being used?

“We are pulling the emergency brake because our input does not seem to matter a lot”“We are especially worried about qualitative, green, public space and affordable housing, but also about parking space and mobility”

GVA – 11 FEBRUARI 2017It’s good to have a fresh breeze in this neighbourhood

“I inquired around the neighbourhood and believe very strongly in the project”

TopicsMobility

Youth & Culture

Selection designagency

Civic concerns

Other advisory boards

City Architect

Mobility

Youth & Culture

Selection designagency

Civic concerns

Other advisory boards

City Architect

Civic concerns

Water management

Optima & Land Invest; secret deal

Traffic infrastructure; safe street crossing

Parking spaces; number of residents

Kids; green areas; playgrounds

Emissions; air pollution

Noise pollution

Joris Giebens requests external audit

Mobility

Youth & Culture

Selection designagency

Civic concerns

Other advisory boards

City Architect

Mobility

GVA – 11 APRIL 2016

“… while the plan prescribes a 70 km zone. It is inconceivable that the maximum speed on this already dangerous road is being further increased.”

Press

Planning

Council Decisions

BUT

More is possible…

Negative Positive

Capturing the sentiment (mood) of the messages Reconstruction of debates in parliament

Aug-15

Sep-15Oct-

15

Nov-15

Dec-15Jan-16

Feb-16

Mar-16Apr-1

6

May-16Jun-16

Jul-16

Aug-16

Sep-16Oct-

16

Nov-16

Dec-16Jan-17

Feb-1702468

10121416

Readership Impact

Apache DM DS GVAHLN NB Other

Timeline

• The semantic relations allow for easy navigation between documents and document sets based on your information need.

• Discovering relevant information from data sets without any prior knowledge of its contents.

• Fluid views on your knowledge by zooming out and drilling down.

Short recap: