analyze phase identification of factors by advance innovation group
DESCRIPTION
This is a presentation on Analyze phase identification of Factors by Advance Innovation Group. Analyze Phase of the Six Sigma project is, we try to find out those potential X’s or causes. And to find out those potential causes we organize an extensive brainstorming session. We brainstorm, or we may use various frameworks, we may use SIPOC, we may use Fishbone diagram, we may use FMEA. By using these tools or any one of these tools we try to find out those potential X’s that may have significant impact on my problem Y. As soon as we have a list of those potential X’s, as a Black Belt our first job is to convert those potential X’s into our confirmed X’s. We need to know which of these potential X’s are our confirmed X’s and which of these potential X’s are not our confirmed X’s because we cannot start improvement activity till the time we are not sure that whether these X’s have significant impact on our Project Y or not. Additionally, it is advisable that you also visit and subscribe Advance Innovation Group Blog (http://advanceinnovationgroup.com/blog) for more Lean Six Sigma Projects, Case Studies on Lean Six Sigma, Lean Six Sigma Videos, Lean Six Sigma Discussions, Lean Six Sigma Jobs etc.TRANSCRIPT
Identification of Potential Xs
Identify Xs
Brainstorming
Mathematical Function
Existing Data Strata
FMEA
COPIS
Inputs in Process Map
Brainstorming
Conduct Brainstorming is a critical way of identification of POTENTIAL FACTORS
Identify the On the Ground Team of the business process
Factor identification and their causal study should be a culture more than a one time activity
Conduct brainstorming sessions with them to find out and find the potential factors that impact
the business process
Ensure that you understand the challenges that lie in the brainstorming session.
Use some techniques to ensure right inputs
Maintain control and be focussed
Brainstorming is a critical skill to acquire for a Lean Six Sigma Black belt and any one aiming at any leadership role.
Mathematical Derivative
Look at the elements that make your project Y
Mostly the formula of calculation of your project Y could be a great start point for identification of
your potential Xs
They reveal important information and take away dependence of the Subject Matter Expert & on
the Ground Team who sometime hesitate to participate.
Eg Handling time = Call Opening Time + Probing time + Issue Resolution Time +……
All these elements make your project Y and hence are definite Xs to your project Y
Mathematical Derivatives kill the dependence on the Process SME, and hence is a great arsenal in the life of a Six Sigma Black Belt Professional
Existing Data Strata
Mathematical Derivatives kill the dependence on the Process SME, and hence is a great arsenal in the life of a Six Sigma Black Belt Professional
Study the existing DATA STRATA
Almost never will data exist in silo, there will always be elements of process behaviour,
performance or some rational subgroup.
Study the existing data strata well.
Verify the existing data strata collection being done in the process. Data strata could have
changed need in due course of time.
Study of process performance based on the established strata, this may help you scope your
project at the onset as well.
FMEA – The RCA Column
Failure Mode and Effect Analysis is a handy tool for identification of potential factors during a lean six sigma initiative.
Failure Mode & Effect Analysis
Study the failure points of the process or system.
Root cause of the failure point can point towards process & system issues which would
eventually help draw the improvement plan once the factor is statistically validated for causal
relationship.
FMEA mostly a pre-existing record hence it reduces the Xs’ identification time thereby impacting
the overall project completion TAT.
COPIS
COPIS or SIPOC is only a high level view of the process. Please ensure that you spend time taking a deeper perspective of things.
COPIS – Customer Output Process Input Supplier
COPIS or SIPOC includes I which is Input to the process.
Inputs would always be the Key success drivers & key elements that may cause problems to
the desired process outcome, hence considering them for study would be the right thing to do.
One thing that one should be careful about is the fact that COPIS/SIPOC is often a high level
perspective only hence a deeper insight is advisable in using this as a method of identification
of the potential factors.
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