An American Success Story

• Over 150 Years in the Utility Business

• 1.4B Annual Revenues

• 5,300 Employees

• The Leading Manufacturer of Water Infrastructure and Flow Control Products and Services

• Fortune 1000 Company

What is AMI?

Advanced Metering Infrastructure, is the complete automation of the process of determining how much electricity has been used by the customer for any time period

and producing a bill to the customer for that usage.

How The Process Works

It all begins with power useage…

Electric Meter with Under the

Glass (MIU-LF) Gateway to RF-

Thermostat

Load Management/

Energy Conservation

RF-Thermostat

900 MHz RF

Electric Meter

Electric Meter

900 MHz RF

How The Process Works

Usage data is communicated to the collector and Internet…NC (Collector) GSM/GPRS/Broadband/

Private network

How The Process Works

Usage data is then communicated to utility host server

Utility Host

Server

Utility Host

Server

How The Process Works

Utility host server communicates data to

Third Party Billing software, Cell Phones/PDAs and the web user Interface.

Web user interface

Third party

billing

software

Cell phone/PDA

Utility Host

Server

How The Process Works

Web user interface

Third party

billing

software

Electric Meter with Under the

Glass (MIU-LF) Gateway to RF-

Thermostat

Load Management/

Energy Conservation

RF-Thermostat

900 MHz RF

Electric Meter

Electric Meter

900 MHz RF

RF-Thermostat

Cell phone/PDA

NC (Collector) GSM/GPRS/Broadband/

Private network

Five Major Components of Mi.Net

Five Major Components of Mi.Net

Five Major Components of Mi.Net

Five Major Components of Mi.Net

Five Major Components of Mi.Net

Mi.Net System Components

Mi.Node-E• Integrated Into Meters From Landis+Gyr

− Integration Into Focus, S4E, and Focus AX In Development

• Features

− Tamper Detection & Notification

− Power Outage Detection/Restoration with Automatic Notification

− Load Profiling, Demand, & TOU Calculations w/Integral Clock

− Power Quality Monitoring – Line Voltage, Blink Count, Outage Count

− Consumption Measurements - +kWh, -kWh, Net kWh, & Added kWh

− Non-Volatile Data Storage, 45D

Two Way Communication

Mi.Node-W

• Soft disconnect• Alarms, and alerts• Leak detection• Revenue protection and fraud detection• Web access for consumers, etc• Meter Right-Sizing

Mi.Net System Components

Hot Rod Mi.Node

Mi.NodeMi.Node

Mi.Node Mi.Gate

One Way Communication

Two Way Communication

Lithium batteryhas 20 year life

Mi.Gate — Central and Communication Module

Power• 120 volts AC

− 10W idle− 15W active

or• 12 volt DC solar power

Communication• Cell, Ethernet, Wi-Fi or Radio

Size and Weight• 7” x 10” x 3”• 2.5 Lbs.

Mi.Net System Components

Engineered routes between nodes• Nodes can all connect to each

other via multiple hops

• Self-healing = very reliable

Mesh Networking

In a star network environment, communication signals are transmitted from each meter to the receiver and then to the utility.

Star Networking

• 900 MHz Radio Technology

• Stable technology

• Battery backup

Mesh or Star Technology – Mi.Net is both

Mi.Net System Components

Mi.Host — Host server where all the information is processed

• 120 volts AC

Host Server and user Interface

Mi.Host• Windows SQL Server

• On-demand Two-way Reading

• Hosted or Utility Owned Options

Host Server and user Interface

Mi.Host• Windows SQL Server• On-demand Two-way Reading

• Hosted or Utility Owned Options

• Consumption Profiling

• Leak Detection Reports

• Meter Tampering Reports

Host Server and user Interface

Mi.Host• Windows SQL Server• On-demand Two-way Reading

• Hosted or Utility Owned Options

• Consumption Profiling

• Leak Detection Reports

• Meter Tampering Reports

• GIS Routing tools and Outage

Management

• Time of Use (TOU) billing

• Transfers Appropriate Billing Data

Host Server and user Interface

Mi.Host• Windows SQL Server

• On-demand Two-way Reading

• Hosted or Utility Owned Options

• Consumption Profiling

• Leak Detection Reports

• Meter Tampering Reports

• GIS Routing tools and Outage

Management

• Time of Use (TOU) billing

• Transfers Appropriate Billing Data

• Customer Account Access

• Real-time e-mail and SMS Messages

• Temperature and Precipitation Data

User Interface

ALL Meters

Easy Navigation

User Interface – By Account

Intergrated CIS Data

On-demand Reads “to the

Meter”

User Interface – Reports

Numerous Report Formats

On-Line Graphs to Export to Excel

GIS Tool – Outage Management

If you click the Outage tab in the upper left corner

GIS Tool – Outage Management

Full Outage list is then shown for sorting and prioritizing work

GIS Tool – Outage Management

Click on an icon and you

can see address detail

Consumer Home page

Linked from Utility

Easy Navigation

Weather Data

Message from Utility

Consumer Alerts, also

Emailed

Consumer Settings Page

Consumer Selected Units

Consumer Managed

Thresholds

Consumer Managed Email

List

Consumer Daily Consumption

Year, Month or Hourly

Consumer Threshold

Consumer Hourly Consumption

Hosting

Eliminates

• Capital investment costs

for Host Server hardware

• Upfront software costs

• Tasks associated with the

host server

• Town need to monitor &

manager daily operation

of the systemProvides a carefree experience

Benefits of Core Functionality

• Re-deploy Meter Reader resources

• Reduce Meter Reader vehicle expense

• Eliminate lost time accidents

• Reduce clerical billing expense

• Reduce meter reading/billing errors

Additional Benefits Obtainable

• On-demand meter readings

• Detect meter tampering

• Detect meter theft

• Detect customer outage and duration

• Remotely reconfigure meter

Benefits Beyond metering

• Monitor customer and system loading

• Real time loading of distribution equipment

• Detect customer-owned generation backfeed into utility

• Enable logging of power quality data

• Correlate load demand with ambient weather conditions

• Allow use of advanced tariffs (TOU)

Benefits for the Consumer

• Provide real-time

electricity pricing

• Option to allow demand

response with associated

cost saving

• Allow totalization of

physically remote locations

into one bill

• Opens up various tariff

options

Information Access

Web access of meter data by:Utility Customer

Empowering Consumers and Utility Personnel

PC

Cell Phone

PDA

Enterprise Resource management

Customer Access• Remote Thermostat• Home DisplaySmart Meters

• Electric, Water, Gas•Residential•C & I

Support for ISO DR• Certified Vendor for ISO-NE•Carried over to NY ISO

Maintenance, Operation• Power Outage Management• Tamper Detection• Remote Hard Disconnect• Remote Soft Disconnect• Transformer Loading

Billing Services• Support for existing Billing System• Rate, TOU, Demand• Virtual Metering

Energy Management• Remote control of Thermostat• Remote Control of any Load

Enterprise Resource Management• Customer Information System• Global Information System• Meter, Transformer

High Bill Complaints

Improve Customer Relations

I called one of our Selectmen after his use was picked out by our variance report.

• Was able to give specific hours with high use

• Blamed us first

• Blamed kids second

• Blamed wife third

• After we had the first snow of the year, I called him the next morning and told him that his use remained low that night

• He realized that it was his engine block heaters from trucks that had previously been garaged at another location

Improve Customer Relations

Last month high bill complaint

• Went into his history and asked — what did you begin doing at 10:00 on January 20th?

• You could see by the look on his face that he knew what the problem was. He left, then called back a few hours later to see if his use had returned to normal.

Pilot Project

What is it?

• 20 Electric meters & Mi.Nodes

• 20 Water meters & Mi.Nodes

• 1 Collector

• Hosted Data Collection

• Practice use of our Software

Why do it? Test drive before you buy.

• Gain operational experience

with a real

AMI system

• Get comfort with our

software & user

interface

• Demonstrate Mi.Net/WiFi

compatibility

• Gain confidence on our

communications

scheme

– Meter-Radio-Collector-Host-

YOU

Migration Path – Hybrid Solution

• Water AMI (1-way instead of AMI (2-way)

• Electric AMI (2-way)Water data jumps from water meter…

to electric meter…

then to collector…

then to server (host)

Pro — cost savings on water radio module

Con — reduced feature set for water customers

Pop Quiz

What do the following have in common?

• Last • Fast

• Week • Weak

• Next • Text

• Home • Rome

One LETTER difference, but VERY different meanings

Extra Credit

What is the difference?

Lower Cost Hybrid AMI System

• AMR Module (Hot Rod) able to communicate with Mi.Node Electric Radio

• Clear Migration Path to AMI

• Allows for “Hybrid” Installations

• Offers Lower Cost Full AMI One Way/ Two Way Deployment

Our Experience

Water MeteringAMR Systems

Electric MeteringAMI Systems

• Our products are deployed in thousands of water and electric utilities

• We have shipped hundreds of thousands of AMR radios

• Our Service Division has installed numerous AMR/AMI systems across the U.S.