xebialabs enterprise devops
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5 Lessons from Enterprise DevOps
Andrew Phillips
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About me
▪ VP DevOps Strategy for XebiaLabs ▪ Been on both sides of the “Dev…Ops” fence ▪ Lots of enterprise soAware development on high-‐performance systems
▪ AcDve open source contributor and commiFer
▪ Regular meetup, conference etc. presenter Andrew Phillips
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About me
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Agenda
▪ DevOps vs. “Enterprise DevOps”
▪ 5 Lessons from Enterprise DevOps
▪ What Does This Look Like in PracDce?
▪ QuesDons
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DevOps vs “Enterprise DevOps”
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DevOps vs “Enterprise DevOps”
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DevOps vs “Enterprise DevOps”
> US$1tn!
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DevOps vs “Enterprise DevOps”
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DevOps vs “Enterprise DevOps”
“Enterprise DevOps” = DevOps in complex and complicated environments
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DevOps vs “Enterprise DevOps”
Different balance of AutomaDon, Visibility and Control
Control
Visibility
Automa1on
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DevOps vs “Enterprise DevOps”
Different balance of AutomaDon, Visibility and Control
Control
Visibility
Automa1on
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DevOps vs “Enterprise DevOps”
Different balance of AutomaDon, Visibility and Control
Control
Visibility
Automa1on
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A Unified Theory of Enterprise DevOps
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A Unified Theory of Enterprise DevOps
Just kidding
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5 Lessons From Enterprise DevOps
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5 Lessons From Enterprise DevOps
1. Top-‐down vs. boFom-‐up
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5 Lessons From Enterprise DevOps
1. Top-‐down vs. boFom-‐up 2. Cross-‐cu\ng concerns
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5 Lessons From Enterprise DevOps
1. Top-‐down vs. boFom-‐up 2. Cross-‐cu\ng concerns 3. StandardizaDon
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5 Lessons From Enterprise DevOps
1. Top-‐down vs. boFom-‐up 2. Cross-‐cu\ng concerns 3. StandardizaDon 4. Dev(.+)Ops
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5 Lessons From Enterprise DevOps
1. Top-‐down vs. boFom-‐up 2. Cross-‐cu\ng concerns 3. StandardizaDon 4. Dev(.+)Ops 5. Inward vs. outward
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5 Lessons From Enterprise DevOps
1. Top-‐down vs. boFom-‐up 2. Cross-‐cu\ng concerns 3. StandardizaDon 4. Dev(.+)Ops 5. Inward vs. outward 6. Means, not goals
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V I S I B I L I T Y
AUTOMATION
CONTROL
§ ConDnuous Delivery and DevOps pioneer, authority and technology leader
§ Global team in US, Europe & APAC
§ Consistently recognized by leading industry analysts
ConnecDng the dots for ConDnuous Delivery at enterprise scale
About XebiaLabs
G l o b a l L e a d e r s D e l i v e r S o A w a r e w i t h X e b i a L a b s
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VISIBILITY
CONTROL
AUTOMATION
Award-‐winning tools, recognized by leading industry analysts
XebiaLabs SoluPons: ConnecPng the dots for ConPnuous Delivery at enterprise scale
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Top-‐down vs. boSom-‐up
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Top-‐down vs. boSom-‐up
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Top-‐down vs. boSom-‐up
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Cross-‐cuTng concerns
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Cross-‐cuTng concerns
Audit Security
ReporDng
Usability
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StandardizaPon
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StandardizaPon
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StandardizaPon
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StandardizaPon
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StandardizaPon
hFp://mcfunley.com/choose-‐boring-‐technology
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StandardizaPon
hFp://mcfunley.com/choose-‐boring-‐technology
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Dev(.+)Ops
▪ QA ▪ Compliance ▪ Security ▪ Change & Release management ▪ Programme management
▪ …
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Dev(.+)Ops
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Dev(.+)Ops
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Inward vs. outward
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Where are the microservices???
Inward vs. outward
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Inward vs. outward
Two disPnct types of DevOps/Agile/CD/etc. organizaPons
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Inward vs. outward
Two disPnct types of DevOps/Agile/CD/etc. organizaPons ▪ Type 1: − AutomaDon, automaDon, automaDon
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Inward vs. outward
Two disPnct types of DevOps/Agile/CD/etc. organizaPons ▪ Type 1: − AutomaDon, automaDon, automaDon
▪ Type 2: − Agile, conDnuous delivery & small changes − product teams & experimental organizaDons − cultural responsibility shiA
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Inward vs. outward
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Inward vs. outward
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Inward vs. outward
▪ Most enterprise success stories so far are type 1
▪ Most of the “unicorn” stories are type 2
▪ Moving to type 2 is significantly harder than implemenDng type 1
▪ Requires far more wide-‐reaching changes: org structure, company culture etc.
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Inward vs. outward
• Waterfall à agile: 3 years • 220 Apps -‐ 1 deployment per month • “EVERY manual tester does automaDon” • “We don’t log bugs. We fix them.”
• Measures are built in & visible to everyone • Promote your wins! Educate your peers.
• EVERYONE can do conDnuous delivery.
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Inward vs. outward
700 deployments / year
10 + deployments / day
50 – 60 deployments / day
Every 11.6 seconds
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Means, not goals
"I need me some DevOps" ▪ CIO of major organizaDon: “What is DevOps and what do I need
to do about it? I’m concerned about missing the boat, but have no idea what DevOps means for my organizaDon”
▪ Lack of clear definiDon and overlapping markeDng messages create confusion
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Means, not goals
▪ DevOps is a means, not a goal ▪ There is no “standard DevOps template” that to apply ▪ There are common elements to many of the DevOps success
stories that we can learn from
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Means, not goals
▪ DevOps is a means, not a goal ▪ There is no “standard DevOps template” that to apply ▪ There are common elements to many of the DevOps success
stories that we can learn from
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Means, not goals
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Metrics, metrics, metrics
▪ “Concept-‐to-‐cash” Dme
▪ “Commit-‐to-‐cash” Dme
▪ # producDon deployments/Dme
▪ # producDon deployments rolled back/Dme
▪ MTTR
▪ Business value/Dme
▪ Developer feedback Dme
▪ Handover Dme during release
▪ Time spent providing audit data
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Metrics, metrics, metrics
▪ “Concept-‐to-‐cash” Dme
▪ “Commit-‐to-‐cash” Dme
▪ # producPon deployments/Pme
▪ # producPon deployments rolled back/Pme
▪ MTTR
▪ Business value/Dme
▪ Developer feedback Dme
▪ Handover Dme during release
▪ Time spent providing audit data
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Metrics, metrics, metrics
▪ “Concept-‐to-‐cash” Pme
▪ “Commit-‐to-‐cash” Dme
▪ # producDon deployments/Dme
▪ # producDon deployments rolled back/Dme
▪ MTTR
▪ Business value/Pme
▪ Developer feedback Dme
▪ Handover Dme during release
▪ Time spent providing audit data
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Metrics, metrics, metrics
▪ “Concept-‐to-‐cash” Dme
▪ “Commit-‐to-‐cash” Pme
▪ # producDon deployments/Dme
▪ # producDon deployments rolled back/Dme
▪ MTTR
▪ Business value/Dme
▪ Developer feedback Pme
▪ Handover Pme during release
▪ Time spent providing audit data
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What our users do…
StandardizaPon
Mobile app
Web frontend
Mainframe change
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What our users do…
Cross-‐cuTng concerns
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What our users do…
Dev(.+)Ops
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What our users do…
Dev(.+)Ops
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What our users do…
Inward vs. outward Review user behavior through UEM Data
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What our users do…
Means, not goals
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Example: Handover Pme
▪ Value-‐stream mapping − Baseline data and progress measurement
▪ Restructuring teams − IntegraDng QA and Development
▪ Self-‐service capability − QA gets push-‐buFon loads
▪ AutomaDon − Automated environment refresh
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Example: Handover Pme
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Example: Concept to cash Pme
▪ Code analysis & inspecDon − Building a dependency graph
▪ Increase in test automaDon − MiDgate risk of regression
▪ Shadow mode operaDon ▪ Rank by value − Determine priority for investment
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Example: Concept to cash Pme
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Example: Time to provide audit data
▪ Changed communicaDon process and tooling − No more requests for deployment by email
▪ Added regular data exports into a centralized audit database − Had to change tooling to make that possible
▪ Added custom logging to automaDon tooling − To allow for correlaDon of data
▪ Training & internal info material − Explaining the requirements for audit data to the teams
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Example: Time to provide audit data
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A quick takeaway…
▪ “I am not a crusader for open source, I am a crusader for you building the best soAware possible, you shipping the best soAware to your customer possible, you having an awesome soAware development team.”
▪ “It’s not about open or closed source, it’s about what’s best for the end user, […] it’s about what’s the best for your business, your developers, your customers right now.”
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A quick takeaway…
▪ “I am not a crusader for open source, I am a crusader for you building the best soAware possible, you shipping the best soAware to your customer possible, you having an awesome soAware development team.”
▪ “It’s not about open or closed source, it’s about what’s best for the end user, […] it’s about what’s the best for your business, your developers, your customers right now”
Chris Wanstrath, CEO at GitHub
hFps://a16z.com/2016/01/06/a16z-‐podcast-‐what-‐soAware-‐developers-‐and-‐therefore-‐every-‐company-‐need-‐2/
Resources
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Resources
▪ Get Started with XebiaLabs www.xebialabs.com www.xebialabs.com/products blog.xebialabs.com @xebialabs
youtube.com/xebialabs
▪ The Periodic Table of DevOps hFps://xebialabs.com/periodic-‐table-‐of-‐devops-‐tools/
▪ eBook: The IT Manager’s Guide to CD hFps://xebialabs.com/resources/ whitepapers/the-‐it-‐managers-‐guide-‐to-‐ conDnuous-‐delivery/
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Almost done!
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V I S I B I L I T Y
AUTOMATION
CONTROL
Q & A
ConDnuous Delivery Resources
QuesPons?
www.XebiaLabs.com
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Thank you
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