wittman - personality in the workplace 2016-11 (sonoma)
Post on 18-Feb-2022
3 Views
Preview:
TRANSCRIPT
11/28/2016
1
PERSONALITYImproving workplace processes by understanding and adapting to different personality styles
Cori Wittman
Wittman Consulting
WORKPLACE CHALLENGES
Communication “The single biggest problem in communication is the illusion that it has taken place”
George Bernard Shaw
Goal: fill each others’ buckets!
Work style differences – right vs. wrong way Over-achiever vs. procrastinator
Messy desks and label-makers
Attitude Debbie-downer vs. naïve optimist
WHAT IS PERSONALITY? (AND WHAT ISN’T IT?)
It’s NOT an excuse!
It’s more than a box
It’s a combination of unique characteristics that make us who we are
When understood, can help improve communication, teamwork and productivity
Type A Type BIntrovert Extrovert
Type A Type B
11/28/2016
2
MANAGING PERSONALITY
We can’t control others’ behavior, but we can control our understanding and our reactions
Communicate more effectively
Diffuse conflict
Invest in personal growth/development – capitalize on strengths
TOOLS
Myers-Briggs
DiSC
KolbeStrengthsFinder 2.0
ColorCode
MYERS-BRIGGS TYPE INDICATOR (MBTI)
Theory: behavior is “orderly and consistent” based on how we use perception and judgment Perception = awareness
Judgment = conclusion about what is perceived
Four elements Favorite world: prefer to focus on “inner world” or “outer world”
Information: focus on basic information or prefer to interpret/add meaning
Decisions: look at logic/consistency or look at people and special circumstances
Structure: prefer hard/fast decisions or staying open to new info/options
11/28/2016
3
Busi
ness
insi
der.c
om–
Janu
ary
2015
D SC
Improving interpersonal communication in a team environment
Insights into behavioral strengths and challenges People-pleaser vs flirt; slow vs methodical; bossy vs
direct/decisive
Practical applications for self and teammates
i
https://discpersonalitytesting.com/
11/28/2016
4
11/28/2016
5
KOLBERather than measuring IQ/thinking or personality/feelings,
measures how you DO things
Multiple tests A-Index - instinctive traits; discover your M.O. in preventing problems,
responding to opportunities, initiating solutions
B-Index - job-related self-expectations (compare A and B to see where there may be incongruences)
C-Index - for supervisors - uncovers areas of job-related stress
Kolbe.com
11/28/2016
6
Implementor Instinct: ENVISIONExample Results: Kolbe
STRENGTHS FINDER 2.0
Departing from the “Rudy” mentality
Rather than explaining personality and behavioral inclinations, focuses on personal development by pointing out ways to capitalize on innate strengths
Helps ensure self, employees are in the right seat on the bus
"Hide not your talents. They for use were made. What's a sundial in the shade?”
- Benjamin Franklin
11/28/2016
7
COLOR CODE
Advantages Simple to interpret/apply
Free basic analysis to reveal “core color”
Great team-building exercise
www.colorcode.com
DO’S AND DON’TS
Don’t put people in a box Don’t judge which personality type is “best”Don’t use to make excuses for poor behavior
DO seek first to understandDO accept that there aren’t right/wrong styles, just differentDO develop a “common language” on your team to diffuse
conflict and facilitate teamworkDO facilitate the use & development of unique strengths
11/28/2016
8
TAKEAWAYS
Understanding personalities on the team is vital to effective communication and workplace productivity
Assessment tools can be helpful for individuals and teams
Different tools have different advantages; the team process, sharing and adoption is vital
Pick one and get started!
SWITCHING GEARS
THE FAMILY MEETING
Quality Discussion Civil – relationships maintained, maybe even with new depth in
understanding/empathy
Productive – increased understanding of future opportunities, direction and action plan
BUT HOW!? Clearly defined goals – communicated in advance
Clearly defined agenda
Rules of engagement
If necessary, professional mediation
11/28/2016
9
PURPOSE OF MEETING
TO GATHER FAMILY INPUT before making formal plans
Share potential horizons on future plans for retirement
Familiarize family with issues related to both succession planning and estate planning personal and business financial situation
scope of business issues
We are NOT making decisions on formal plans
No, I don’t have cancer
MEETING AGENDA
Retirement goals – mom and dad
Financial Situation Personal, Farm, Philosophy of Gifts/Distribution
Farm Succession Staffing, Transfer of capital, Future governance, buyout agreements
Family Input Goals, expectations, interest in involvement and potential roles
Estate Planning Issues Tax, Retirement, Wills, Gifting, Residences
top related