when customizations are a good thing

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When Customizations are a Good Thing

Carmen Mazza – Manager of HRIS & PayrollSecurian Financial GroupSession #102870

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Agenda 

• About Securian Financial Group • Review Custom Staffing Mgr self-service

– Request Job Opening– Report Contingent Worker– View Contingent Worker

• Objectives • Demonstration • The Results

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Securian Financial Group is…

• Subsidiary of Minnesota Mutual Companies

• Founded in 1880 in St. Paul, MN• Provides Financial Services including

– $343 billion of life insurance in force – Group life, retirement and 401k plan provider

3

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Securian’s Environment• Implemented PeopleSoft in 1998• PeopleSoft release 9.1, PeopleTools: 8.50

– HR, NA Payroll, Base Benefits & Ben Admin– Employee self-service - eBenefits, eProfile, ePay– Manager self-service (custom)– Talent Acquisition Manager and Candidate Gateway

• Employees on Payroll: 3,700• Moderate customizations

4

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Request Job Opening

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Prior State

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Automation Objectives

• Eliminate manual forms and routing• Simplify information for Managers• Build within the PeopleSoft Manager Self-

Service • Reduce approval time & errors • Create a consistent approval process

(using AWE – not part of this presentation)

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Delivered Create Job Opening

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vs. Custom Job Opening Request

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Our Process Overview

Manager creates JO

Request

Replacements to HR Admin

Staff Additions to Comp Admin

Temporaries to Temp Staffing

Admin

HR Admin creates Job

Opening

AWE creates/ routes to

approval path

Mgmt approves

Recruiter notified of

approved JO

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Demonstration

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The Results

• Managers embrace the new Job Opening Request

• The attachment function was added after initial rollout as managers and Compensation wanted

• Guided process and less confusion for manager

• Shortcoming – JO requests manually created by Admin

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Report and View Contingent Workers

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Automation Objectives

• Create a single source of Employees and Non-employees for data feeds– Information Security for provisioning and

access rights• Get information for follow-up• Make it simple• Build within the PeopleSoft Manager Self-

Service

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Our Process Overview

Manager reports CW

HR Admin creates CW

Personal and Job data

Workflow to interested

parties

CW Data included in appropriate data feeds

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Demonstration

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The Results

• We require all CW be reported to and tracked by HR

• CW are incorporated in appropriate data loaded to IIQ/Active Directory

• Managers can see and manage CW• Follow-up process in place

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Conclusion

• Currently no link from custom Job Opening or Contingent Worker process to PS admin pages

• Will look at using 9.2 tools for further enhancements

• 110 project hours well spent!

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Questions?

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APRIL 7-11, 2014Sands Expo and Convention CenterLas Vegas, Nevada

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