what’s new: ibm business process manager 8 - … - bpm01... · what’s new: ibm business process...

What’s New: IBM Business Process Manager 8.0

Matt Turnbull

Business Process SpecialistBusiness Process Specialist

12th July 2012

matt.turnbull@uk.ibm.com

Business Process Manager

Blueworks LiveBlueworks Live

Operational Decision Management

Process Server Decision Server

IBM Products for Business Process & Decision Management

Business MonitorBusiness Monitor

Process Server

Process Center

Decision Server

Decision Center

Work together to deliver effective solutions for business operation improvement

Works together. Works the same

ExecutiveManagement

CustomerService

InvoiceReconciliationTeams

Finance and Ops

AccountAdministration

Why do we need BPM?

??

Inefficient

Ineffective

Inaccurate

IncompleteTeams Incomplete

Inconsistent

Inflexible

Invisible

ExecutiveManagement

CustomerService

Risk ManagementTeams

Financeand Ops

Account Administration

IBM’s Process & Operational Decision Management

What to do.

How to do it.

5

How to do it.

When to do it.

ExecutiveManagement

CustomerService

Risk ManagementTeams

Financeand Ops

Account Administration

Give Visibility & Control to Process & Decision Managers

Process Managers

Decision Managers

The picture is the process

� Faster to implement� Easier to change� Better collaboration between business and IT� End to end visibility

Business Process Manager

Blueworks LiveBlueworks Live

Operational Decision Management

Process Server Decision Server

IBM Products for Business Process & Decision Management

Business MonitorBusiness Monitor

Process Server

Process Center

Decision Server

Decision Center

Work together to deliver effective solutions for business operation improvement

IBM Business Process Manager

PortalMobile

Process ServerCore BPM Advanced Automation & Integration

BPMN BPEL AdaptorsProcess Rules PerformanceData Warehouse ESB

Social

CoachesOptional Microsoft Add-ons

Business Space

Governance / Visibility

Deploy

Define Improve

Process Designer / Optimizer

IntegrationDesigner

Process Center Console

Process Center

Measure

Network Multiple Process Centers

Server RegistryShared Assets

Versioned Assets

MobileSocial Collaboration

Content

What’s New in IBM Business Process Manager v8?

zOS

EnhancedGovernance

Social Collaboration

What’s New in IBM Business Process Manager v8?

� New Process Portal and Coaches enable usersto work together on the same tasks via real-time interactions .

� Activity streams provide a way for you to monitor and perform ad-hoc actions on your “favorite” processes and tasks.

� Experts – either pre-defined or discovered dynamically (using social analytics ) – can help you complete process tasks.

Complete view of process details from within any task

Complete view of process details from within any task

Dynamic activity notifications facilitate real-time collaboration and

responsiveness

Dynamic activity notifications facilitate real-time collaboration and

responsiveness

Connect to other pre-defined & discovered Experts

to get help with your task

Connect to other pre-defined & discovered Experts

to get help with your task

In-Task Collaboration

Lisa sees a Collaboration request from Vicky …

Lisa and Vicky can work together in the same Coach

Vicky is typing here

Lisa and Vicky can see each other’s

changes in real time, and collaborate to complete the task!

Collaboration Through Rich, Dynamic Coaches

Reusable “Coach Views”Implement reusable UI components that look & behave exactly as you want

� Create reusable Coach controls and templates , stored as sharable Library objects

� Alternative approach to heritage “modeled” Coach implementations

� Direct implementation by web developers using familiar HTML, Javascript, CSS, Ajax, JSON, …

New Process Center Search - Examples

Select Category to see items in that category

Click Item to show it in the containing Process App or Toolkit

MobileMobile

Flexible access to promote broader adoptioniOS App for Mobile Users

iOS App provides access to both IBM BPM and Blueworks Live

iOS App provides access to both IBM BPM and Blueworks Live

Flexible access to promote broader adoptioniOS App for Mobile Users: Task Details

Easy-to-view task list provides visibility to task history and task(s) to-do

Easy-to-view task list provides visibility to task history and task(s) to-do

Attach supporting documents and images to any process task

Attach supporting documents and images to any process task

Improve productivity with streamlined communicationiOS App: Dynamic Activity Stream Communication

Improve productivity among business stakeholders through dynamic

communication of activities – reduce ‘back channel” emails, messages, etc.

Improve productivity among business stakeholders through dynamic

communication of activities – reduce ‘back channel” emails, messages, etc.

ContentContent

CMIS Content Management Interoperability Services

• Based on the CMIS APIhttp://docs.oasis-open.org/cmis/CMIS/v1.0/cd04/cmis-spec-v1.0.html

• Other CMIS compliant ECM systems can be integrated with IBM BPM

Drag-and-Drop Content Integration in IBM BPM

Access Process Documents from Any ECM Repositories Using CMIS Standard

CMIS = Content Management Interoperability Services

• View a list of existing documents

• Add a new document attachment

• View a document in the Coach

• Open a document in its own window

Interoperability Services

Linked Lifecycle with BPM Tools with OSLC

Linked Lifecycle Data

“When you look a process model that has been linked to a requirement, a test case, and a SOA service – the user should be able to navigate across the links in model just like on the Web” – value proposition of OSLC

Linked Lifecycle Data (OSLC)

Other cool enhancements enhancements

of note

Marking Business Object as Shared

Shared Objects are green!

Enabling Auto -flow

Ensure next task belongs to the same user!

Auto-flow to the next task

New Coach PaletteECM Views from Content Toolkit

Stock Views from Coach Toolkit

Folder created from the tag. We tagged our Image View “Image”

Stock Views from Coach Toolkit – tagged Mobile Ready

Stock Views from Coach Toolkit

Template Views

Stock Views from Coach Toolkit

Boundary Events

• Boundary Events are used to perform transitions from/to coachesi.e. a button click moves control to the next Coach

• In V8.0 Boundary Event concept was generalizedA Coach View can fire Boundary Event any way it wants

• Creating Boundary Events in Coach ViewsDeclare that a View is capable of generating boundary EventAdd JavaScript code to trigger the event at the appropriate time using the

this.context.trigger(callback)

jQuery Button Implementation needs to provide Boundary Event generation

Single Task Completion: Three Inline Task Types

Simple CompletionSimple ApprovalSimple Choice

CloudCloud

Leveraging the Cloud on your BPM and DM Journey

• In-house Dev & Test

• Production Deployments

NEW!

• Proof of Concepts

• Quick access

• Pay-As-You-Go

CloudServers

BPMExpress

Project Lifecycle

• Process and Decision Discovery

• Monthly User Subscriptions

• Quick Win pilots

• Development and Test

• Bring-Your-Own-Licenses

FullBPM

DemoDemo

See Process Innovation in Action

Learn what’s possible with a Discovery Workshop

Ask your sales representative to see the solution live

On-site workshop with business and IT stakeholders to evaluate the applicability of

Next Steps

Implement a real project in 10 weeks with a Quick Win Pilot

Discovery Workshop BPM and Business Rules for your project

Demonstrate immediate value to your LOB end-users with your first ‘Quick Win’ in 10 weeks

Business Process Manager

Blueworks LiveBlueworks Live

Operational Decision Management

Process Server Decision Server

IBM Products for Business Process & Decision Management

Business MonitorBusiness Monitor

Process Server

Process Center

Decision Server

Decision Center

Work together to deliver effective solutions for business operation improvement

One shared repository of your most critical busines s assets

• Simple enough for everyone, yet feature rich enough to discover and document complex processes

• Collaboration to discover, leverage and improve upon each other’s work

• Follow the items you care most about and stay in the “loop”

• Automate simple processes in 90 seconds or less for increased visibility into your operations

New: Identify Decisions in Process Diagrams

Designate an activity as a ‘Decision Task’Designate an activity as a ‘Decision Task’

New: Document Decision Details

Document the details that describe the decisionDocument the details that describe the decision

New: Structure Decision Details in Decision Tables

Create a structured representation of the decision in a Decision TableCreate a structured representation of the decision in a Decision Table

46

Copyright and Trademarks© IBM Corporation 2012. All Rights Reserved.

IBM, the IBM logo, ibm.com are trademarks or registered trademarks of International Business Machines Corp.,

registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies.

47

service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at

“Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml.