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GfK Consumer Tracking

What’s going on in Retailing – Laurent de Groof 15 april 2023

What’s

Retailing?!

going on in

Which 50% of your promotions is really

effective?

GfK Consumer Tracking

What’s going on in Retailing – Laurent de Groof 15 april 2023

Conclusions

Promotion objectives differ between manufacturers and retailersBrand versus category and store consequences

Limited number of promotions result in Store Traffic

Promo pression is still growing!Prognosis GfK: 20% in 2015

Promotion results differ per target groupHouseholds go for the 1+1

HH met kinderenHH met kinderen

GfK Consumer Tracking

What’s going on in Retailing – Laurent de Groof 15 april 2023

4

GfK Consumer Tracking What’s going on in Retailing – Laurent de Groof 15 april 2023

Western wind creates more promotion pressure!

34%

USA

30%

UK

19%

SPAIN

15%

NL

17%

Germany

5

GfK Consumer Tracking What’s going on in Retailing – Laurent de Groof 15 april 2023

Promotion pressure is growing!

6

GfK Consumer Tracking What’s going on in Retailing – Laurent de Groof 15 april 2023

NB: basis bestedingen (%)

supermarkten

116125 114 130 124 133 132 149 144

Promotion targets differ per retailer; adjust the promotion policy per retailer. Albert Heijn households with children for large shopping trips, C1000 traffic!

Ontwikkeling index

7

GfK Consumer Tracking What’s going on in Retailing – Laurent de Groof 15 april 2023

Promotion share higher in small shopping trips; especially small shopping trips by households with children.

Huishoudens zonder kinderen / kleine shopping trip Huishoudens zonder kinderen / grote shopping trip

Huishoudens met kinderen / kleine shopping trip Huishoudens met kinderen / grote shopping trip

Basis: bestedingen, 2009

Promotie-aandeel 2009:14.5 (=100)

12.0 (=82)17.7 (=122)

15.7 (=108) 11.7 (=81)

GfK Consumer Tracking

What’s going on in Retailing – Laurent de Groof 15 april 2023

Theory of the ‘Sales Promotion Bump’

Sales Bump (uplift

)

Time (Source:Van Heerde en Neslin, 2008)

GfK Consumer Tracking

What’s going on in Retailing – Laurent de Groof 15 april 2023

Growth effects are positive for retailer and manufacturer. Timing effects only for consumers.

Sales Promotion Bump

(100%)

Growth Effects(33%)

Switch Effects(33%)

Timing Effects(33%)

(Source: Van Heerde en Neslin, 2008)

GfK Consumer Tracking

What’s going on in Retailing – Laurent de Groof 15 april 2023

Not all switch effects show equal results!

Switch Effects

CANNIBALIZATION CATEGORY SWITCH STORE SWITCHBRAND SWITCH

Suppliers’ perspective

Retail perspective

(Source:Van Heerde en Neslin, 2008)

GfK Consumer Tracking

What’s going on in Retailing – Laurent de Groof 15 april 2023

2009 versie opvragen bij EFMI

PROF. LEEFLANG

(RUG)

TOM HEIDMAN(C1000)

GfK Consumer Tracking

What’s going on in Retailing – Laurent de Groof 15 april 2023

Prof. Leeflang: Avoid price promotions!

Avoid price

promotions

Nil effects on long term price promotions

Brand equity does not profit from price promotions

GfK Consumer Tracking

What’s going on in Retailing – Laurent de Groof 15 april 2023

Tom Heidman: Price promotions badly needed!

Price promotions badly needed;

Price promotions have a positive influence on price image;

Price promotions create traffic in stores!

GfK Consumer Tracking

What’s going on in Retailing – Laurent de Groof 15 april 2023

What is meant by traffic?

Category

Traffic

Store

Traffic€ €

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GfK Consumer Tracking What’s going on in Retailing – Laurent de Groof 15 april 2023

Meat is the most import category to realize store traffic. However, this does apply to detergents. Yet, promotions on detergents could be of great interest to a retailer.

Store traffic

DetergetnsNational Brand: buy 2 pay 1

BeerNational Brand crate: Front or back page

MeatMinced ground beef: Discont 30%

0%

+ 5,2%

+ 5.7%

+ 3.4%

SoftdrinksNational Brand: Front page

+ 2,6%

Subject weeksSuccessful subject weeks:

Hamsterweken, Toeterweken, Euroweken

17

GfK Consumer Tracking What’s going on in Retailing – Laurent de Groof 15 april 2023

Most traffic for the category is generated via National Brand and Multibuy promotions!

Category traffic: Detergents promotions

National brand promotions generate significantly more category traffic thanPrivate Label promotions

On average multibuy promotions generate more category traffic thanother promotion types like premium and single price off promotions

... but which type of multibuy promotion should I, being a retailer or manufacturer, bring in to achieve maximal category traffic?

+ 11.2% + 29.5%

+ 36.9%

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GfK Consumer Tracking What’s going on in Retailing – Laurent de Groof 15 april 2023

Buy 2, pay 1 promotions generate traffic for most categories. X for Y promotions are the least successful for multibuy promotions.

Category traffic: Detergents multibuy promotions: + 36.9%

X for Y promotion: e.g. 2 pieces for 5.99 + 29.9% (index 81)*

2e half price + 58.2% (index 158)

Buy 3, pay 3 + 48.5% (index 132)

Buy 2, pay 1 + 69.1% (index 187)

* Index 81: 29.9% (x for y) divided by 36.9% (overall multibuy)

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GfK Consumer Tracking What’s going on in Retailing – Laurent de Groof 15 april 2023

20

GfK Consumer Tracking What’s going on in Retailing – Laurent de Groof 15 april 2023

Category traffic: Detergents multibuy promotionsIndex per type of promotion: households with children vs overall

Households with children prefer 1 + 1 promotions

2e half price

HH with children

1+1

3 =2

GfK Consumer Tracking

What’s going on in Retailing – Laurent de Groof 15 april 2023

Conclusions

Promotion objectives differ between manufacturers and retailersBrand versus category and store effects

Limited number of promotions result in Store TrafficNational Brand: Frontpage

Promopressure is still growing!Prognosis GfK: 20% in 2015

Promotion results differ per target groupHouseholds go for the 1+1

HH met kinderenHH met kinderen

GfK Consumer Tracking

What’s going on in Retailing – Laurent de Groof 15 april 2023

Take aways

Understand the effect of your own promotions

GfK Consumer Tracking

What’s going on in Retailing – Laurent de Groof 15 april 2023

Take aways

Formulate the goals for your promotion policy together with your retailer

GfK Consumer Tracking

What’s going on in Retailing – Laurent de Groof 15 april 2023

Take aways

Evaluate and show the expected effects once a year

GfK Consumer Tracking

What’s going on in Retailing – Laurent de Groof 15 april 2023

ABSLaurent de Groof

Managing Consultant ABSTel: +31-(0)162-384 363

E-mail: laurent.de.groof@gfk.nl

GfK Consumer Tracking

What’s going on in Retailing – Laurent de Groof 15 april 2023

ABS proven to be

effective

ABS

Promotion Management

Media Management

Price Management

Target-Group Management

GfK Consumer Tracking

What’s going on in Retailing – Laurent de Groof 15 april 2023

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