useful directory information is not easily accessible end users can not update their own information...

Directory Assistant 9.0

Directory Challenges

Useful directory information is not easily accessible

End users can not update their own information

Directory information becomes quickly out of date

Directory population initiatives are time consuming, costly and data often changes before the initiative is complete

Process for centralizing information needs to be decentralized but controlled

Corporate Impact

Internal communications my suffer Out-dated directory information is

not useful Internal staff information searches

occur in multiple locations Time consuming data collection Increased administration/support

time Increased support costs

User Impact

Limited access to general corporate information

High reliance on administrative staff to obtain information

High reliance on the help desk to obtain information

Reduced productivity Frustration Breakdown of internal

communication

The Solution

Complete Centralization

Complete Management

Complete Maintenance

… of directory information.

What does this mean?

Information that is always…

Easily Accessible

Easily Updated

Always Current

What does this mean?

Administrators set up user policies

Users update their own information

Changes are made automatically or upon approval

Administrators set up maintenance rules to remind

and ensure users to keep their information current.

Corporate Benefits

Leverage technology already deployed

No geographic boundaries

Keep data centralized, current and consistent

Maintain up-to-date organization charts

Reduce administration and help desk support

Improve internal communication

Reduce cost of ownership

User Benefits

Familiar user interface

No additional education required

Easy access to directory information

Users can easily update their own information

Reduce support costs

Increase employee productivity

Improved internal communication

Testimonial

NEC America, Inc.

Milt Atkinson

Manager Technical Services

Engineering Services Division

Corporate Networks Group

"This program is a e-mail administration answer to what could be termed a nightmare. I

currently have 751 users on one Exchange system and keeping profile information up to date

for this many people is like trying to keep 751 tennis balls under water at the same time.

Giving the users the rights to keep this information up to date has, conceivably, made it

unnecessary to hire additional Help Desk people. We move people between Divisions,

Department, buildings, cities and states on a daily basis and by the time this information

would get to the e-mail administrator, updated in their profile and deployed to the rest of the

organization, we would have lost a lot of contacts and possibly sales. We have customized

users attributes and modified e-mail templates and DA picked those changes up automatically

allowing us to set the attributes and deploy the client out to the users ... the hardest part of the

whole procedure is getting up from our desk and walking back to the server room!”

The Result

Complete Centralization

Complete Management

Complete Maintenance…of directory information that is…

Easily Accessible

Easily Updated

Always Current

Send an email to: InfoSales@MADSolutions.com

Or call us at:(905) 286-0050

Or visit us at: http://www.MADSolutions.com

Questions?

Providing

Messaging And Directory

ServiceSolutions since 1998