understanding through design: a teaching experiment in cultivating cultural competence for...

Understanding through Design:A Teaching Experiment in

Cultivating Cultural Competence for Interaction Design Research

Elisa GiaccardiInstitute of Culture and Technology

Universidad Carlos III de MadridHCI 2011, July 6-8

The Digital Living Initiative: A Platform for Interdisciplinary

Research

elisa.giaccardi@uc3m.esCCID2 4-5 July, 2011

composición: ARdelasH

Díaz, P., Giaccardi, E., Aedo, I. (2011) Rethinking Education in A Changing World: Towards A Curriculum for Digital Living, Interactions, 13:4 (in press).

“Humanities and Computing”

A Teaching Experiment• 2 years• 30 senior students• From Literature, History, Media Studies,

Library Sciences, Journalism, Business and Law

elisa.giaccardi@uc3m.esCCID2 4-5 July, 2011

Expanding the Design Process

elisa.giaccardi@uc3m.esCCID2 4-5 July, 2011

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Study

DesignBuild

Evaluate

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Understand

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A. Sellen et al. (2009). Reflecting Human Values in the Digital Age, Communications of the ACM, Vol. 52, No. 3, 58-66.

Cultural Mapping

elisa.giaccardi@uc3m.esCCID2 4-5 July, 2011

Scenarios: CamUs

elisa.giaccardi@uc3m.esCCID2 4-5 July, 2011

“Humbert Humbert and Lolita conduct a normal life in Spain Solyplaya…”

Scenarios: E-dentity

elisa.giaccardi@uc3m.esCCID2 4-5 July, 2011

“Maria has never been able to skip school…”

Scenarios: Second Skin

elisa.giaccardi@uc3m.esCCID2 4-5 July, 2011

“I am naked, completely naked…”

Design Futuring Process

Focused critique (expression of values)Reframing (design future)Synergistic writing (mapping)

elisa.giaccardi@uc3m.esCCID2 4-5 July, 2011

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Methods Used to ‘Reveal’

• Blogging (text, links, images, videos)

elisa.giaccardi@uc3m.esCCID2 4-5 July, 2011

Methods Used to ‘Map’

• Inspiration boards (images and videos both taken in situ and collected online)

elisa.giaccardi@uc3m.esCCID2 4-5 July, 2011

Methods Used to ‘Map’

• Collaborative writing (textual)

elisa.giaccardi@uc3m.esCCID2 4-5 July, 2011

Methods Used to ‘Map’

• Collaborative writing (mixed)

elisa.giaccardi@uc3m.esCCID2 4-5 July, 2011

Existing IxD Techniques

• Experience prototype (quality of interaction)

• Philips design probes (concept)

elisa.giaccardi@uc3m.esCCID2 4-5 July, 2011

A New Cultural Competence for IxD

• “Cultural Mapping” enables designers to:

– Unfold the experiential, social, political and ethical complexity of a socio-technical landscape

– Understand how to balance the desirable and the undesirable effects of technology

elisa.giaccardi@uc3m.esCCID2 4-5 July, 2011

Open Question

• How can cultural mapping narratives be linked to user studies and other stages of the design process?

elisa.giaccardi@uc3m.esCCID2 4-5 July, 2011

Thank you for listening.