types of mis

INFORMATION INFORMATION

SYSTEMS IN THESYSTEMS IN THE

ENTERPRISEENTERPRISE

Major Types of Systems

• Executive Support Systems (ESS)Executive Support Systems (ESS)

• Decision Support Systems (DSS)Decision Support Systems (DSS)

• Management Information Systems (MIS)Management Information Systems (MIS)

• Transaction Processing Systems (TPS)Transaction Processing Systems (TPS)

KEY SYSTEM APPLICATIONS IN THE ORGANIZATION

Figure 2-17

Enterprise Systems

INTEGRATING FUNCTIONS AND BUSINESS PROCESSES

Business processes Business processes

Manner in which work is organized, Manner in which work is organized, coordinated, and focused to produce a coordinated, and focused to produce a valuable product or servicevaluable product or service

Concrete work flows of material, Concrete work flows of material, information, and knowledge—sets of information, and knowledge—sets of activitiesactivities

Business Processes and Information Systems

INTEGRATING FUNCTIONS AND BUSINESS PROCESSES

INTEGRATING FUNCTIONS AND BUSINESS PROCESSES

Unique ways to coordinate work, Unique ways to coordinate work,

information, and knowledgeinformation, and knowledge

Ways in which management chooses Ways in which management chooses

to coordinate workto coordinate work

Business Processes and Information Systems

Figure 2-16

Traditional View of the Systems

INTEGRATING FUNCTIONS AND BUSINESS PROCESSES

KEY SYSTEM APPLICATIONS IN THE ORGANIZATION

Transaction Processing Systems (TPS):Transaction Processing Systems (TPS):

• Basic business systems that serve the Basic business systems that serve the operational leveloperational level

• A computerized system that performs and A computerized system that performs and records the daily routine transactions records the daily routine transactions necessary to the conduct of the businessnecessary to the conduct of the business

Types of TPS Systems

Figure 2-4

KEY SYSTEM APPLICATIONS IN THE ORGANIZATION

System Architecture: Transaction System Architecture: Transaction Processing SystemProcessing System

Major functions of systems:Major functions of systems: Budgeting, general ledger, billing, cost Budgeting, general ledger, billing, cost

accountingaccounting

Major application systems:Major application systems: General ledger, accounts receivable, General ledger, accounts receivable,

accounts payable, budgeting, funds accounts payable, budgeting, funds management systemsmanagement systems

Financing and Accounting Systems

SYSTEMS FROM A FUNCTIONAL PERSPECTIVE

Major functions of systems:Major functions of systems: Sales management, market research, Sales management, market research,

promotion, pricing, new productspromotion, pricing, new products

Major application systems:Major application systems: Sales order info system, market Sales order info system, market

research system, pricing systemresearch system, pricing system

SYSTEMS FROM A FUNCTIONAL PERSPECTIVE

Sales and Marketing Systems

Major functions of systems:Major functions of systems: Scheduling, purchasing, shipping, Scheduling, purchasing, shipping,

receiving, engineering, operationsreceiving, engineering, operations

Major application systems:Major application systems: Materials resource planning systems, Materials resource planning systems,

purchase order control systems, purchase order control systems, engineering systems, quality control engineering systems, quality control systemssystems

Manufacturing and Production Systems

SYSTEMS FROM A FUNCTIONAL PERSPECTIVE

Major functions of systems:Major functions of systems: Personnel records, benefits, Personnel records, benefits,

compensation, labor relations, trainingcompensation, labor relations, training

Major application systems:Major application systems: Payroll, employee records, benefit Payroll, employee records, benefit

systems, career path systems, systems, career path systems, personnel training systemspersonnel training systems

SYSTEMS FROM A FUNCTIONAL PERSPECTIVE

Human Resource Systems

Figure 2-11

Human Resource Systems

SYSTEMS FROM A FUNCTIONAL PERSPECTIVE

Essentials of Management Information SystemsEssentials of Management Information SystemsChapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise

Payroll TPS

Figure 2-3

KEY SYSTEM APPLICATIONS IN THE ORGANIZATION

System Example: Payroll System Example: Payroll System (TPS)System (TPS)

Essentials of Management Information SystemsEssentials of Management Information SystemsChapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise

Overview of Inventory Systems

Figure 2-10

SYSTEMS FROM A FUNCTIONAL PERSPECTIVE

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Management Information Management Information System (MIS)System (MIS)

Management Information System (MIS)Management Information System (MIS)• An MIS provides managers with information and An MIS provides managers with information and

support for effective decision making, and support for effective decision making, and provides feedback on daily operations.provides feedback on daily operations.

• MIS provides information to the users in the MIS provides information to the users in the form of reportsform of reports

• Output, or reports, are usually generated Output, or reports, are usually generated through accumulation of transaction processing through accumulation of transaction processing data.data.

• MIS is an integrated collection of subsystems, MIS is an integrated collection of subsystems, which are typically organized along functional which are typically organized along functional lines within an organization.lines within an organization.

Management Information System (MIS):

Management levelManagement level Inputs:Inputs: High volume data High volume data ProcessingProcessing:: Simple models Simple models Outputs:Outputs: Summary reports Summary reports Users:Users: Middle managers Middle managers

Example: Annual budgetingExample: Annual budgeting

KEY SYSTEM APPLICATIONS IN THE ORGANIZATION

Structured and semi-structured decisionsStructured and semi-structured decisions

Report control orientedReport control oriented

Past and present dataPast and present data

Internal orientationInternal orientation

Lengthy design processLengthy design process

KEY SYSTEM APPLICATIONS IN THE ORGANIZATION

Management Information System (MIS)

Figure 2-5

KEY SYSTEM APPLICATIONS IN THE ORGANIZATION

Management Information System (MIS)

System Architecture: Management Information System Architecture: Management Information SystemSystem