tucsons seamless regional fare system. smart card system sungo smart card products replace all...

Tucson’s Seamless RegionalFare System

Smart Card System

SunGO Smart Card Products Replace all MagneticsIndividual, Organization, Administrative WebsitesTransit Center Ticket Vending MachinesSmart Card Fareboxes/ValidatorsRetail Point of Sales DevicesCentral Computer System

Fare Payment Options

Exact change Free Transfers

Paper tickets

Plastic cardsPhoto ID for Economy Customers

A Future that is Online

Designed for 3 Audiences• Individual Rider• Organization Partners

(corporations, schools, etc.)

• Administrative/Customer Service

Web-Based Fare Collection

Rider Focused & Convenient • User friendly navigation • Register a SunGO Card online

and receive these benefits• Auto Buy • One Ride Safety Net• Balance Protection

Organization Site Highlights

Manage Account• Link/Unlink Cards• Buy New Cards/Tickets• Add Value/Pass• Reports• Primary Administrator

• 20 Sub-users

Administrative Site Highlights

Sun Tran SunGO Coordinators• Access to all Accounts• Proxy Access• Card History Report

Ticket Vending Machines

Intuitive Passenger Operation

Smart Card Reader

Retail Point of Sale

Retail Pass of Sale Device• Adds value or pass to SunGO Cards• Recharges SunGO Tickets (up to 90 days)• Reads card details• Expiration Date• Value Remaining• Days on Pass Remaining

Countdown to SunGO

10 Final System Integration Testing 9 Finalize Agreements/Policies/Procedures 8 Employee Training 7 Organization mandatory training/account set-up 6 Marketing Campaign I – SunGO is Coming! 5 Ambassador Training 4 Launch online system, TVM’s, retail sales outlets 3 Marketing Campaign II – Get Your SunGO Card Now! 2 Install Sun Tran Fareboxes- Sun Shuttle Validators 1 Go-live Sunday, June 30, 2013

Thank You

Michele JosephDirector of Marketing

(520) 206-8810michele.joseph@tucsonaz.gov