tppp preceptor workshop working with graduates from a culturally and linguistically diverse...

TPPP Preceptor Workshop

Working with graduates from a Culturally and Linguistically Diverse Background (CALD)

CALD Graduates

IELTS 7.0

AHPRA Registration

Successful Clinical Placement

Cultural beliefs and values

Not the overt things

We all have beliefs that individualise our actions

What’s your gut feeling? (first thought)Placing your parent in an aged care facility

Meeting new people – are you talkative or quiet?

Saying no to people

Staying with a deceased loved one for 24 hours

Following instructions of someone in authority to you

Smiling in the workplace

Presenting information to a group of people

Beliefs are molded by our own unique cultural backgrounds

Our beliefs and values around certain issues will affect our actions in the

workplace

We will have subtle (and not so subtle) ways of

communicating asa response

Different expectations around a behaviour (including communication) can cause conflict

What can you do to assist in these instances of conflict?

Strategies to consider

1. Get to know your graduate and their ways of thinking

2. Discuss impact of these on practice

3. Assist in resolving conflict with other workers

Strategies to consider: Assisting with conflict

Identify conflictJust tensionArgument

What is the real issue (different expectations)

Use “I” statements to describe situation

Acknowledge other’s point of view

Find new outcome

Language – building trust

All graduates need to discuss what their initial communication strategies will be to build trust with their staff team

Never just say “YES”!