the mainframe competency approach - facilitating sustained global project management and mentoring...
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72, Summit Ave, Montvale, New Jersey -07645
Phone (201) 802 9800 Fax (201) 802 9808
email : info@dataincusa.com Web site : www.dataincusa.com
Presented by:
Michelle Medley, PMP (michelle@dataincusa.com) Jim Serton (jserton@dataincusa.com)
The Mainframe Competency
Approach
Facilitating Sustained Global Project Management and Mentoring for the future
May 7, 2007
THE MAINFRAME COMPETENCY APPROACH
PAGE 2 OF 15
Problem – The Mainframe is not dead
� Technologists at the end of
the 80’s predicted that Mainframes would be obsolete
� They were wrong
� Related Mainframe Skills
are in Demand
“I predict the last mainframe will be unplugged on 15, March, 1996” Stewart Alsop – InfoWorld Magazine, March, 1991
THE MAINFRAME COMPETENCY APPROACH
PAGE 3 OF 15
Globally Distributed
� Few mainframe resources exist in North America o Forced Hybrid Development o Skills Abundant Globally
� Popular Alternative – Asia/Pacific Region
THE MAINFRAME COMPETENCY APPROACH
PAGE 4 OF 15
Problems in going global
� Global resources have skills but lack expertise and knowledge
o Unable to solve critical
business issues
o Time Differences
o Cultural Differences
THE MAINFRAME COMPETENCY APPROACH
PAGE 5 OF 15
Solution – Global Mainframe Competency
Approach
� On Shore Team o Consists of Veteran
Programs � Familiar with Mainframe
Systems
� Right mix of mainframe programming, business expertise and project management skills
THE MAINFRAME COMPETENCY APPROACH
PAGE 6 OF 15
Solution – Global Mainframe Competency
Approach
� Off Shore Team
� Consists of technical lead and programmers
• Led by on-shore team
• Facilitated transfer of knowledge between experienced individuals and skilled off shore team members
THE MAINFRAME COMPETENCY APPROACH
PAGE 7 OF 15
Process / Knowledgebase
� Full documentation by On Shore Team to Off Shore Team o Using Project Management System to track information
� Document Repository such as SharePoint � Project Management Software for instituting
timelines
• Facilitates Effective Time Management
THE MAINFRAME COMPETENCY APPROACH
PAGE 8 OF 15
Process – Knowledgebase (Continued)
� Promotes Project Management sustainability on a global
scale o Less paper trail (environmentally friendly – promotes
green policies)
o As information is collected, processes become known and more seamless � Off Shore Teams can solve critical problems without
assistance � Less Questions Asked � Leaders Start to Emerge
THE MAINFRAME COMPETENCY APPROACH
PAGE 9 OF 15
Process – Mentorship
� Utilizing knowledgebase and direct contact
o Technical and Project Management Knowledge can be
effectively passed down to next generation through knowledgebase
o Helps to create new PM-based Global Competency
o Develops new experience and expertise
o Sustains Current and Future Projects Globally
THE MAINFRAME COMPETENCY APPROACH
PAGE 10 OF 15
Process – Training Sessions
� Using a variety of different interfaces
o WebEx
o E-Learning
o Knowledgebase
o Teleconferencing
THE MAINFRAME COMPETENCY APPROACH
PAGE 11 OF 15
Communications
� Streamlined Communications
o Project is sustainable based on growing knowledgebase.
o As knowledge and expertise grows, less direction from on shore team is needed.
� Reduces costs, eliminates lag time, ensures sustained
project development
THE MAINFRAME COMPETENCY APPROACH
PAGE 12 OF 15
Tool used for Global PM – SharePoint
� Data Inc. utilizes Microsoft SharePoint integrated with
Microsoft Project Server as a tool to manage the projects � SharePoint facilitates team collaboration and information
centralization, among Data Inc. overseas centers � Manages work, provides business intelligence, improves
productivity and assists in knowledge retention � Used as a means to formalize standards, processes,
controls and documentation
THE MAINFRAME COMPETENCY APPROACH
PAGE 13 OF 15
Sample Project Management SharePoint Site
Project Site helped with the following Areas of Knowledge: � Integration
Management � Scope Management � Time Management � Cost Management � Quality Management � Communications
Management
THE MAINFRAME COMPETENCY APPROACH
PAGE 14 OF 15
SharePoint Tool – Benefits � SharePoint facilitates centralized work assignments and
plan execution � Project objectives, deliverables, change control
procedures and WBS are stored in SharePoint document repositories which are accessible 24x7, online, by all stakeholders
� Microsoft Project Server integrates with SharePoint for task scheduling and progress tracking
� Central repository accesses accounting and cost data � SharePoint used to capture issue resolution, depending on
the type of solution. Issues can be marked as closed or postponed
� SharePoint used as a single node for all communications among all project stakeholders - Resource Centralization, Document Repository and Knowledge Retention
THE MAINFRAME COMPETENCY APPROACH
PAGE 15 OF 15
Benefits
� Eliminates global barriers
o Seamless handoff of knowledge for sustained project management
� Integration o Helps streamline integration between globally
distributed teams � Decreased Costs
o Communications costs decreases, productivity increases
� Greener Operation o Less paper, better environment
� Sustainable Knowledge and Experience o Passing knowledge from one generation to another
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