terminal guide magic-x8
Post on 01-Jan-2017
247 Views
Preview:
TRANSCRIPT
MagIQui kc Us
C3 X8ser Guide
I want to do a..Sale
Mail / Telephone Or
.. To get started.Insert Card
rder Enter Amount
.. For more informa
See page 6 for full pr
See page 1 for full pr
ation...
rocess
rocess
Refund
Reconciliation Rep
Duplicate Receip
Completion
Pre-authorisationTop-up Authorisati
port
pt
n/ion See page 3 for full pr
See page 2 for full pr
See page 4 for full p
See page 5 for full p
See page 5 for full p
rocess
rocess
rocess
rocess
rocess
Merchant ID
Z - End of Day
X - End of Shift
Enter / Exit Training MMode Select YES or NO tpress
p g p
Follow the on screprompts
Follow the on screprompts
then
een
een
Merchant ID
Terminal ID (TID)
Other Acquirers
.................ID
.................ID
.................ID
TERMINADISPLAY
Processing aALY ACTION
Insewith
Chip and PIN Sale
DESCRIPTIO
ert the CARDHOLDER’S CARDh the chip facing towards the ke
N
D into the readereyboard.
Keypres
PreCAR
T ehthe
y in the amount in pence (i.e. 1ss the key.
ss the key and hand the TERRDHOLDER.
e HDRAC O REDL ek ys ni t rieh Pmake a mistake key (if they
again).key and key
545 for £15.45) and
RMINAL to the
PIN and pressesthey can press the
fI thMOto re
Teathe
ET Rto yrece
he TERMINAL shows ‘Call AuthOI* and press the key, you w
emove the card.
r off the MERCHANT’S copy. PCARDHOLDER’S copy.
MR INAL id s alp ys ‘ IP N KO ’ dna ohsou. Press the key and MERCeipt will print.
Centre’ refer to yourwill be prompted
Press any key to print
dluo eb dednah cab kCHANT’S copy of
meRand
*Merc ah nt
evom drac . Check transaction hd not declined or cancelled.
Operating Instructions
has been verified
1
TERMINALDISPLAY
Process
ACTION
sing a noitelpmoC (wher
Press the k
DESCRIPTION
re functionality is configured)
key to access the main menu.
Press t eh kethen press the
Press the k
If the cardholdernumber at this s+
ey until COMPLETION is highligkey.
key to enter the TRANSACTION
r is not present key in the cardstage and follow the prompts.
ghted
NS menu.
The code you ethis transaction.the last code yo
Key in the amoupress the key
Insert the CARDwith the chip fac
nter is the last code you were guth. If you have several top up-a
ou were given.
unt in pence (i.e. 1545 for £15.y.
DHOLDER’S CARD into the reacing towards the keyboard.
given for hs, enter
45) and
ader
ET MR INAL id s alpto you. Press thereceipt will print.
Tear off the MERthe CARDHOLD
T eh HDRAC OLthe key (if the
key and key
ays ‘ IP N KO ’ dna dluohs eb ednahe key and MERCHANT’S co.
RCHANT’S copy. Press any keDER’S copy.
RED ek ys ni t rieh PIN and presmake a mistake they can preey
again).y
de cab kopy of
ey to print
ssesess the
2
evomeR drac . Cand not declined
Check transaction has been verid or cancelled.
ified
TERMINADISPLAY
Pr
ALY ACTION
rocessing a rohtua-erP
Pre
DESCRIPTIO
ohtuapu-poT/noitasir
ess the key to access the m
ON
noitasir
main menu.
Prepre
Pre
+If thnumwill
ess t eh key so PRE AUTH isess the key. *
ess the key to enter the TRA
he cardholder is not present keymber at this stage and follow thl be asked for security code).
s highlighted then
ANSACTIONS menu.
y in the carde prompts (n.b. you
erPCA
Keypre
Inswit
yekehtsse dna dnah eht TERARDHOLDER.
y in the amount in pence (i.e. 1ess the key.
sert the CARDHOLDER’S CARDh the chip facing towards the ke
LANIMR to the
1545 for £15.45) and
D into the readereyboard.
T ehthe
Teathe
ET Rto yrec
e HDRAC O REDL ek ys ni t rieh Pmake a mistake e key (if they
again).key and key
ar off the MERCHANT’S copy. PCARDHOLDER’S copy.
MR INAL id s alp ys ‘ IP N KO ’ dna hsyou. Press the key and MERCceipt will print.
PIN and pressesthey can press the
Press any key to print
dluo eb dednah cab kCHANT’S copy of
* Top Up Authorisation must be selected and
meRand
3
is functionally the same, but Tod will be shown on subsequent s
evom drac . Check transaction hd not declined or cancelled.
Authorisationop Up s.screen
has been verified
PrTERMINALDISPLAYYA
rocessing a Chip and
ACTION
Press the k
PIN efundR
DESCRIPTION
key then select 5nihtiw( se
ec sdno ).
Insert the CARDwith the chip fac
Key in your acc
Key in the amopress the key
DHOLDER’S CARD into the reacing towards the keyboard.
cess code and press the key
unt in pence (i.e. 1545 for £15.y.
ader
.
45) and
Tear off the MEto sign. Verify C key. Tear off
evomeR drac . Cand not declined
fI the TERMINAMOI* and pressto remove the c
ERCHANT’S copy. Ask CARDHOCARDHOLDER’S signature. Pref the CARDHOLDER’S copy.
Check transaction has been verd or cancelled.
AL shows ‘Call Auth Centre’ refes the key, you will be prompcard.
OLDERess the
rified
er to yourted
*Merchant Operating In
structions
4
TERMINADISPLAYYA
ALY ACTION
Processing a eR
Pres
DESCRIPTIO
noitailicnoce Report
ss the key then select
N
5nihtiw( sec sdno ).
KeyThethe
y in your access code then prese TERMINAL will perform a Recreport. Tear off and keep the R
ss the key.conciliation and printReconciliation Report.
TERMINADISPLAY
ALY ACTION
Processing a
DESCRIPTIO
eceiptuplicate RD
N
Pres
KeyThe
Tearthe C
ss the key then select
y in your access code then prese TERMINAL will print a Duplica
r off the MERCHANT’S copy. PCARDHOLDER’S copy.
5nihtiw( sec sdno ).
ss the key.ate Receipt.
ress any key to print
5
TERMINALDISPLAY
Processing
ACTION
g a ohpeleT/rr/edrOliaM
Key in first digit
DESCRIPTION
elaSredrOeno Report
of the amount.
Key in the rema(i.e. 1545 for £1
Key in the cardprompts for morstart date. Key d(Delete mistake
Press the k
ainder of the amount in pence5.45) and press the key.
r and press the key. numberre information i.e. issue numberdates in format MMYY.s with the key = backspace
key to select KEYED.
Followr,
)
Ask the CARDHKey in the last 3
Key in the numbpostcode (i.e. 7
Press the k
HOLDER for the card security c3 or 4 numbers. Press the key
bers from the CARDHOLDER’S75 for SS7 5DE). Press the k
.
key to select NO.
code.y.
Sey.
Key in the numb(i.e. 412 for 4a, leave blank.) Pr
Results of the sif unsure of resutransaction.
fI the TERMINAMOI* and press
bers from the CARDHOLDER’S12 High St, when no house numess the key.
ecurity checks are displayed. Sults. Decide whether to accept t= cancel, = accept.
AL shows ‘Call Auth Centre’ refes the key.
S addressmber
See MOI*the
er to your
6
Tear off the MEthe CARDHOLD
snartehtkcehCnot declined or cThe transaction
RCHANT’S copy. Press any keDER’S copy.
dnadeifirevneebsahnoitcacancelled.is now complete.
ting Inaert Opchaner*M
ey to print
tionsucnstr
TERMINADISPLAY
P
ALY ACTION
Processing a Gratuity o
Inswit
DESCRIPTIO
or ‘Tip’ ity is c(where functional
sert the CARDHOLDER’S CARDh the chip facing towards the ke
ON
configured)
D into the readereyboard.
Keypre
PreCA
hTerp
y in the amount in pence (i.e. 8ess the key.
ess the key and hand the TEARDHOLDER.
ehtsmrifnocREDLOHDRACe.yekehtgnisse
8510 for £85.10) and
ERMINAL to the
ybtnuoma
Thelea
Thepen
Thethe
e CARDHOLDER should pressave a gratuity.
e CARDHOLDER keys in the gnce and presses the key.
e CARDHOLDER presses the e total and the gratuity amount.
s the key to
gratuity amount in
key to confirm
ET Rto yrec
Teathe
T ehthe
MR INAL id s alp ys ‘ IP N KO ’ dna hsyou. Press the key and MERceipt will print.
ar off the MERCHANT’S copy. P CARDHOLDER’S copy.
e HDRAC O REDL ek ys ni t riehmake a mistake e key (if they
again).key and key
dluo eb dednah cab kRCHANT’S copy of
Press any key to print
PIN and pressesthey can press the
eRand
7
evome drac . Check transaction hd not declined or cancelled.
has been verified
Please keep your Acce
Be sure to have plentyapproved supplier and
Keep your terminal pow
Important Informa
ess Code secret.
y of Streamline terminal pape can be contacted on 0800 2
wered and connected at all t
ation
er rolls in stock. NCR is a Str289 666 or visit streamline.c
times This is important as y
reamlinecom
ourKeep your terminal powterminal software is upbasis.
If the message “SECUhelpdesk.
If you intend to changesite, please check with
Avoid pulling the pape
wered and connected at all tpdated automatically by us vi
RITY ALERT CALL MAINTE
e your telephone system or toh us first regarding compatibi
r roll from the printer. When
times. This is important as yia your phone line on a mon
ENANCE” is displayed conta
o move your terminal to anolity.
at the idle screen always us
ourthly
act the
ther
e‘Paper feed’ - by press
Remember to change of roll.
Please ensure you perregardless of whether y
sing the key.
the paper roll when the red w
rform a Reconciliation at the you have taken transactions
warning line appears, indicat
end of every day’s trading,s or not.
ting end
8
Keep the dmoisture c
Do not uselectronic
Correct care and maindevice dry. Precipitation, hcan damage the terminal.
e or store the device in ducomponents can be dam
ntenance of the Terminhumidity, and all types of l
usty, dirty areas. Its movinmaged.
nalliquids or
ng parts and
Do not stoof electron
Do not stotemperaturcircuit boa
Do not atte
Do not dro
re the device in hot areasnic devices, and warp or m
re the device in cold areare, moisture can form insirds.
empt to open the device.
op knock or shake the de
s. High temperatures can smelt certain plastics.
s. When the device returnde the device, and damag
evice Rough handling can
shorten the life
ns to its normalge electronic
n break internalDo not drocircuit boa
Do not usethe device
op, knock, or shake the derds and fine mechanics.
e harsh chemicals, cleanin.
evice. Rough handling can
ng solvents, or strong dete
n break internal
ergents to clean
9
I want to do a..Sale
Mail / Telephone Or
Completion
. To get started..Insert Card
rder Enter Amount
.. For more informat
See page 2 for full pr
See page 6 for full pr
See page 1 for full pr
tion...
rocess
rocess
rocess
Refund
Reconciliation Repo
Duplicate Receipt
Pre-authorisationTop-up Authorisatio
ort
t
n/on
S l t YES NO t
See page 3 for full pr
See page 4 for full pr
See page 5 for full pr
See page 5 for full pr
th
rocess
rocess
rocess
rocess
Merchant ID
Z - End of Day
X - End of Shift
Enter / Exit Training M
Mode
Select YES or NO tpress
Follow the on screprompts
Follow the on screprompts
then
een
een
oF r the fu ll versi no
ww w.str ae ml
ME CR HANT
Terminal ID (TID)
of this u es r ug ide og
nil e.com
HELPDESK 80
to:
45 7 16 62 63*
O nep M adno y to Fri adB na k Ho il ad ys a9 -m p5
*Max ca ll c egrah from BT l dna lTel enohpe calls may eb m no ito
ay a8 -m 8pm, Satur ad y a9 mpm.
il ne is 3p rep minute. Ca ll c egrah s fero d dna er c dedro to im o.rp ve ruo so
m- p6 m, Sunday 10am-4p
from ot reh netw ro sk may v ra y.rve vr ice.
A 10-C1520
pm
lirpA 9002
top related