“tech support” susie mullens lpc, aadc-s, psychologist, dcc program director

“Tech Support”

Susie Mullens LPC, AADC-S, Psychologist, DCC Program Director

Tech support…Using Technology to Support Ongoing Recovery

To introduce clinicians to the A-CHESS App and encourage supplemental use of technology to support ongoing recovery

To increase cultural competence of clinicians when dealing with digital natives

Participants will be able to understand the cultural implications and rapport issues when addressing use of technology with clients

Participants will learn and share ideas about technology assisted care

“everybody likes progress nobody likes change”

Are you “tech ready”

Digital native vs. digital immigrant- Alone Together Sherry Turkle MIT

Digital refugee- “unknown”

https://www.youtube.com/

watch?v=_9kFj-f6LI4

Samsung Galaxy S II

Free Recovery Apps Sober Day

12 Steps

NA Speaker

Room to Breathe

Outcomes• Clients have become more engaged with their clinicians and recovery peers

• Clients have shown increased motivation towards recovery by utilizing incentive programs

• Clients are being provided a safe, supportive recovery environment 24 hours a day/ 7 days a week

• Clinicians have been given the tools needed to provide additional support and intervention

• Clients have resources which can be utilized to support recovery

TOTAL ENROLLED and GPRA’s completed=243

CURRENT PARTICIPANTS=187

ACTIVE USERS= 18013 ACTIVE AGENCIES

1 STARTING ENROLLMENTS

PROVIDED 241 PHONES AS OF MARCH 13,2014

Sustainability Success Strategies

Data & Personal Impact Statements

We must collect and utilize:

• The right data

• At the right time

• Maximize & Leverage

Changing the changersUsing the correct language- Stages of Change

Connecting the right resources at the optimal time

Broadening the scope & extending the reach

Results We obtain additional information from clients through the A-CHESS app.

1. The 1st Day Survey- to determine use of technology before ATARI

2. Access, Use & Impact Survey at 2-6 months

3. 6 Month GPRA

6 MONTH GPRA DATA

ABSTINENCE FROM DRUGS IMPROVED 33%

EMPLOYMENT INCREASED 19% TO 37%

INJECTION DRUG USE DECREASESD 7% TO 0

HOUSING REMAINED THE SAME

MENTAL HEALTH OUTCOMES:LESS DEPRESSION, LESS ANXIETY,

SAME DIFFICULTY CONCENTRATING INCREASE IN PSYCH MEDS

Expansion into Distance Counseling

NOT THIS

NOT THIS

• Licensed• Insured• Trained Best

Practice• Collaborative

Learning Approach

Ethics!!Previously in 2005 ACA… just a section…

2014 Section H Distance Counseling, Technology,and Social Media • 17

http://www.counseling.org/resources/aca-code-of-ethics.pdf

http://www.telehealthresourcecenter.org/

http://behavioralhealthinnovation.com/

http://www.cce-global.org/DCC

http://onlinetherapyinstitute.com/about/

www.americantelemed.org

www.telehealth.org

http://attcnetwork.org/national-focus-areas/?rc=frontierrural

www.Drkkolmes.com

Resources