team building by pp v venkatachalam district general secretary 28.3.2015

Team BuildingBy

PP V VenkatachalamDistrict General Secretary

28.3.2015

Learning Objectives

• Identify skills needed to serve as effective club leaders.

• Anticipate potential challenges in leading fellow Rotarians, and develop strategies for handling them.

What is Team Building?

Team Building

Team Building is the Oppositeof

Conflict and Non Co-operation

Why Team Building?

Why Team Building?

•Many hands make work light•Key to achieving Club Goals•Key to an Effective Rotary Club•Key to Your Leadership Quality

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Potential Leadership Challenges

• Members can’t commit to service project• Past president isn’t supportive of your

ideas• New club president is overwhelmed • Committee chair is not active• Assistant governor is unavailable

To Build a Successful Team

• Solve Problems• Resolve Conflicts

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Conflict

• Is defined by WEBSTER’S DICTIONARY…..

SHARP DISAGREEMENT OR OPPOSITION AS INTERESTS OR IDEAS CLASH.

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ABOUT CONFLICT…….

• CONFLICT IS INEVITABLE

• Conflict develops because we are dealing with:

• People’s lives, jobs, children , pride, self-concept , ego and sense of mission or purpose

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BEGINNING OF CONFLICT

• Poor Communication• Seeking Power• Dissatisfaction with Management Style• Weak Leadership• Lack of Openness• Change in Leadership• Lack of Inclusiveness

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CONFLICT INDICATORS

• Body Language• Disagreements , regardless of Issues• Withholding Bad News• Surprises• Strong Public Statements

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• Airing Disagreements Through Media• Conflicts in Value System• Desire for Power• Increasing Lack of Respect• Open Disagreement

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CONFLICT IS DESTRUCTIVE WHEN IT…..

• Takes Attention away from other Important Activities

• Undermines Morale

• Polarizes People and Groups, reducing Co-operation

• Increases or Sharpens Differences

• Leads to Irresponsible and Harmful Behaviour such as Fighting, Name-calling etc.

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CONFLICT IS CONSTRUCTIVE WHEN IT……

• Results in clarification of important problems and issues

• Results in solutions to problems

• Involves people in resolving issues close to their heart

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• Helps release emotion, anxiety and stress

• Builds co-operation among people through learning more about each other

• Joining in resolving the conflict

• Helps individuals develop understanding and skills

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ISSUES LEADING TO CONFLICTS

1. Choice of Venue2. Timing of meeting3. Cost of Meetings / members dues4. Club Policies and traditions5. Personality / Adaptability6. High Expectations members of Clubs7. Improper Conduct

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8. Interpersonal issues / opinion / differences9. Spouses interferences10.Reluctance to bring old issues.11.Expectations by club and other members

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TECHNIQUES FOR RESOLVING CONFLICT:

• Meet Conflict Head- On• Set Goals• Plan for and Communicate Frequently• Be Honest about Concerns• Agree to Disagree-UNDERSTAND HEALTHY DISAGREEMENT

WOULD BUILT BETTER DECISIONS• Get Individual Ego out of Management Style• Discuss Differences in Values Openly

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How to Confront Conflict ?

Thomas Kilmann Mode of Response Model

Asse

rtive

ness

Cooperativeness

Low

High

High

Medium

Medium

SOLUTIONS

1) Nibbling at bud level- fireside meetings 2) Mentors responsibilities & mentoring3) Mediators by senior experience club

Rotarians4) Give and take policies5) Option to join other clubs if all other attempts fail.

Tools for Improved Communication

• SEEK FIRST TO UNDERSTAND THEN BE UNDERSTOOD ……Steven Covey

..encourage others to explain their side first, they will be more apt to listen to others

1st Principle

Communication Tools….

• PEOPLE IN DISAGREEMENT SHOULD FOCUS ON THEIR NEEDS.

…Roger Fisher and William Ury

..by concentrating on positions we tend to underscore our disagreements

2nd PRINCIPLE

MEDIATION

• Mediation helps stakeholders discuss issues, repair past injuries and to face disagreements effectively.

• Mediators facilitate the process by:- * understanding each Rotarian’s perspective * Increasing and evaluating Rotarians interest in solving the issue

Setting Ground Rules for Improved Communication

Coaching the Rotarian through joint-sessions * Equalizing power between different levels of

Rotarians. * Helps Rotarians plan for future interaction.

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NEGOTIATIONS..

• Negotiations will not be satisfactory when a Rotarian is more intent in:

* Punishing another Rotarian rather coming to an agreement. * Winning rather than solving the challenge

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We stand by our fellow beings in prosperity and in poverty, in health and in sickness, in tranquility and in mayhem. Even when all hope seems lost, we remain….as constant as the sun in its journey through the universe.

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