tcl • roku tv...ventilation for this product, maintain a spacing of 4 inches from the top and side...
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TCL • Roku TV
User Guide
Models: 32S3800, 32S3750,40FS3800,40FS3750
Version7.0
English
Illustrationsinthisguideareprovidedforreferenceonlyandmaydifferfromactualproductappearance.Productdesignandspecificationmaybechangedwithoutnotice.
Copyright Portions©2016TCLandRoku,Inc.Allrightsreserved.ROKU,theROKULogo,and“NOWTHISISTV”aretrademarksand/orregisteredtrademarksofRoku,Inc.©2016.MaterialinthisUserManualisthepropertyofTCLanditssubsidiaries,andRoku,Inc.andisprotectedunderUSandInternationalcopyrightand/orotherintellectualpropertylaws.Reproductionortransmissionofthematerials,inwholeorinpart,inanymanner,electronic,print,orotherwise,withoutthepriorwrittenconsentoftheTCLandRoku,Inc.isaviolationofTCLandRoku,Inc.’srightsundertheaforementionedlaws.
Nopartofthispublicationmaybestored,reproduced,transmittedordistributed,inwholeorinpart,inanymanner,electronicorotherwise,whetherornotforachargeorotherornoconsideration,withoutthepriorwrittenpermissionofRoku,Inc.andTCL.
Requestsforpermissiontostore,reproduce,transmitordistributematerialsshallbemadetobothofthefollowingaddresses:
TCLandRoku,Inc.150WinchesterCircleLosGatos,CA95032
Productname:TCL•RokuTVDocumentname:TCL•RokuTVUserGuideDocumentrevision:7.0.10HOPublicationdate:11September,2016
Important information
Thelightningflashwitharrowheadsymbol,withinanequilateraltriangleisintendedtoalerttheusertothepresenceofuninsulateddangerousvoltagewithintheproduct'senclosurethatmaybeofsufficientmagnitudetoconstituteariskofelectricshock.
Theexclamationpointwithinanequilateraltriangleisintendedtoalerttheusertothepresenceofimportantoperatingandmaintenance(servicing)instructionsintheliteratureaccompanyingtheproduct.
Thissymbolindicatesthatthisproductincorporatesdoubleinsulationbetweenhazardousmainvoltageanduseraccessibleparts.Whenservicing,useonlyidenticalreplacementparts.
WARNING:Toreducetheriskoffireorelectricshock,donotexposethisproducttorainormoisture.Thisproductshouldnotbeexposedtodrippingorsplashing.Noobjectsfilledwithliquids,suchasvases,shouldbeplacedonorneartheproduct.
WARNING:TheTVisunstableifitisnotproperlyattachedtothebaseormountedtothewall.BesuretofollowthebaseorwallmountinginstructionsprovidedintheUser’sGuidetoensureyoursafety.
WARNING:Donotexposebatteriestoexcessiveheatsuchassunshine,fire,andsoforth.
WARNING:ThisproductcontainschemicalsknowntotheStateofCaliforniatocausecancerandbirthdefectsorotherreproductiveharm.Formoreinformation,gotowww.p65warnings.ca.gov.
Proper operating voltage Refertotheidentification/ratinglabellocatedonthebackpanelofyourproductforitsproperoperatingvoltage.
Cable TV installer notice of proper grounding ThisreminderisprovidedtocallyourattentiontoArticle820-40oftheNationalElectricalCode(Section54oftheCanadianElectricalCode,Part1)whichprovidesguidelinesforpropergroundingand,inparticular,specifiesthatthecablegroundshouldbeconnectedtothegroundingsystemofthebuildingasclosetothepointofcableentryaspractical.
Installation location Important:Thistelevisionisatablemodelandisdesignedtositonafirm,flatsurface.Don’tplacetheTVonsoftcarpetingorsimilarsurfacebecausetheventilationslotsonthebottomoftheunitwillbeblocked,resultinginreducedlifetimefromoverheating.Toassureadequateventilationforthisproduct,maintainaspacingof4inchesfromthetopandsideoftheTVreceiverand2inchesfromtherearoftheTVreceiverandothersurfaces.
Also,makesurethestandorbaseyouuseisofadequatesizeandstrengthtopreventtheTVfrombeingaccidentallytippedover,pushedoff,orpulledoffthestand.Thiscouldcausepersonalinjuryand/ordamagetotheTV.RefertotheImportantSafetyInstructionsonthefollowingpages.
Low power standby mode ThePowerbutton(indicatedbythepowersymbol)onthisTVanditsremotecontrolputstheTVintoaverylowpowerstandbymodebutdoesnotcompletelyturnthepoweroff.Tocompletelyshutthepoweroff,youmustdisconnectthepowercordfromthepoweroutlet.Themainsplug/appliancecouplerisusedasadisconnectdevice.Therefore,youshouldbesurethattheTVisinstalledinamannertoenablethepowercordtobedisconnectedwhennecessary.
Note:Insituationswherethepowerplugorappliancecouplerisusedasthedisconnectdevice,thedisconnectdeviceshallremainreadilyaccessibleandoperable.
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Product Registration Pleaseregisteryour[Category]purchaseon-lineatwww.TCLUSA.com.Itwillmakeiteasiertocontactyoushoulditeverbenecessary.Registrationisnotrequiredforwarrantycoverage.
Product Information Keepyoursalesreceipttoobtainwarrantypartsandserviceandforproofofpurchase.Attachithereandrecordtheserialandmodelnumbersincaseyouneedthem.Thesenumbersarelocatedontheproduct.
ModelNo.____________________________________________ SerialNo._____________________________________________
PurchaseDate________________________________________ Dealer/Address/Phone__________________________________
Important safety instructions 1. Readinstructions.Readallthesafetyandoperatinginstructionsbeforeoperatingtheproduct.
2. Retaininstructions.Retainthesafetyandoperatinginstructionsforfuturereference.
3. Heedwarnings.Adheretoallwarningsontheproductandintheoperatinginstructions.
4. Followinstructions.Followalloperatinganduseinstructions.
5. Waterandmoisture.Donotusethisproductnearwater.
6. Cleaning.Cleanonlywithadrycloth.
7. Ventilation.Donotblockanyventilationopenings.Installinaccordancewiththemanufacturer’sinstructions.
8. Heat.Donotinstallnearanyheatsourcessuchasradiators,heatregisters,stoves,orotherapparatus(includingamplifiers)thatproduceheat.
9. Groundingorpolarization.Donotdefeatthesafetypurposeofthepolarizedorgrounding-typeplug.Apolarizedplughastwobladeswithonewiderthantheother.Agroundingtypeplughastwobladesandathirdgroundingprong.Thewidebladeorthethirdprongareprovidedforyoursafety.Iftheprovidedplugdoesnotfitintoyouroutlet,consultanelectricianforreplacementoftheobsoleteoutlet.
10. Power cord protection. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where it exits from the product.
11. Accessories.Useonlyattachments/accessoriesspecifiedbythemanufacturer.
12. Stand/cart.Useonlywiththecart,stand,tripod,bracket,ortablespecifiedbythemanufacturer,orsoldwiththeapparatus.Whenacartisused,usecautionwhenmovingthecart/apparatuscombinationtoavoidinjuryfromtip-over.
13. Power.Unplugthisapparatusduringlightningstormsorwhenunusedforlongperiodsoftime.
14. Servicing.Referallservicingtoqualifiedservicepersonnel.Servicingisrequiredwhentheapparatushasbeendamagedinanyway,suchaspower-supplycordorplugdamaged,liquidhasbeenspilledorobjectshavefallenintotheapparatus,theapparatushasbeenexposedtorainormoisture,doesnotoperatenormally,orhasbeendropped.
15. Ifanoutsideantennaorcablesystemisconnectedtotheproduct,besuretheantennaorcablesystemisgroundedsoastoprovidesomeprotectionagainstvoltagesurgesandbuilt-upstaticcharges.Section810oftheNationalElectricalCode,ANSI/NFPANo.70-2011(Section54ofCanadianElectricalCode,Part1)providesinformationwithrespecttopropergroundingofthemastandsupportingstructure,groundingofthelead-inwiretoanantenna-dischargeunit,sizeofgroundingconductors,locationofantenna-dischargeunit,connectiontogroundingelectrodes,andrequirementsforthegroundingelectrode.Seefollowingexamp
ROKU-TVUSERGUIDE iii
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Contents
Welcome............................................................................................1ThenewstandardinSmartTVs................................................................................................................1GetthemostoutofyournewTV.............................................................................................................1
Connectionsandsetup.......................................................................3SetupyourTCL•RokuTV........................................................................................................................3
What’sinthebox.................................................................................................................................3Tomountonawall...............................................................................................................................3Tousethestand...................................................................................................................................4
ConnectyourTV.......................................................................................................................................5Connectinganantenna,cable,orsatellitebox....................................................................................5ConnectingacomponentwithacompositeAVvideocable................................................................5ConnectingacomponentwithanHDMI®cable...................................................................................1Connectingheadphonesoranalogsoundbar.....................................................................................1ConnectinganAVreceiverordigitalsoundbar...................................................................................1PreparingforInternetconnectivity......................................................................................................1
ACpower..................................................................................................................................................1Remotecontrolbatteries.........................................................................................................................1RokuTVRemotecontrol..........................................................................................................................1Gettingaround.........................................................................................................................................2
GuidedSetup.....................................................................................5StartingGuidedSetup..............................................................................................................................5SettingupyourTV....................................................................................................................................6ConnectedHomescreen........................................................................................................................13
PersonalizeyourHomescreen...........................................................................................................13Non-connectedHomescreen.................................................................................................................14
PersonalizeyourHomescreen...........................................................................................................14
Benefitsofconnecting......................................................................15ConnectingbringsoutyourTV’sfullpotential!......................................................................................15Whatisstreaming?.................................................................................................................................15ButwhatifIdidn’tconnectmyTV?.........................................................................................................1
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SettingupAntennaTV........................................................................2WhydoIhavetosetuptheTVtuner?.....................................................................................................2HowdoIsetuptheTVtuner?..................................................................................................................2
UsingyourTCL•RokuTV...................................................................6Statuslight................................................................................................................................................6Panelbuttons...........................................................................................................................................6Standbymodeenergysavings..................................................................................................................7WatchingbroadcastTVchannels.............................................................................................................7
Changingchannels...............................................................................................................................7Viewingprograminformation..............................................................................................................8Adjustingsettings.................................................................................................................................8
SwitchingTVinputs..................................................................................................................................9Auto-detectingdevices........................................................................................................................9Adjustingaudio/videosettings.............................................................................................................9
PlayingcontentfromUSBstoragedevices...............................................................................................9Playingcontentfromlocalnetworkmediaservers................................................................................10
AdjustingTVsettings........................................................................11Settingsmenu.........................................................................................................................................11Optionsmenu.........................................................................................................................................11
Optionsmenusettings.......................................................................................................................12Advancedpicturesettings......................................................................................................................13
Advancedpicturesettingsmenuoptions...........................................................................................14Changingprivacysettings.......................................................................................................................15
Resettingtheadvertisingidentifier....................................................................................................15Limitingadtracking............................................................................................................................15
MyFeed...........................................................................................16MoviesComingSoon..............................................................................................................................16Movies,TVshows,andpeople...............................................................................................................16
Searchingforsomethingtowatch....................................................17HowdoIsearch?....................................................................................................................................17Ifoundashow,nowwhat?....................................................................................................................18FollowingonRoku..................................................................................................................................18RecentSearches.....................................................................................................................................18
UsingtheRokuChannelStore..........................................................20
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CustomizingyourTV.........................................................................22Rearrangetiles.......................................................................................................................................22EditbroadcastTVchannellineup...........................................................................................................23Renameinputs.......................................................................................................................................23Removeunwantedtiles..........................................................................................................................24Changethemes.......................................................................................................................................24Changesoundeffectsvolume................................................................................................................25Configurepowersettings.......................................................................................................................25
Poweronsettings...............................................................................................................................25Autopoweroffsettings......................................................................................................................26
Configureparentalcontrols...................................................................................................................26CreatingaparentalcontrolPIN..........................................................................................................26BlockingMovieStore,TVStore,andNews(USTVmodelsonly).......................................................27BlockingBroadcastTVshows.............................................................................................................27WhathappenswhenaTVshowisblocked?......................................................................................31ChangingtheparentalcontrolPIN.....................................................................................................32Resettingparentalcontrols................................................................................................................32
Moresettings...................................................................................34Changingnetworksettings.....................................................................................................................34Changingcaptionsettings......................................................................................................................34Changingtimesettings...........................................................................................................................36ScanningforbroadcastTVchannelsagain.............................................................................................36UsingtheTVinahometheater..............................................................................................................37
Turningoffthespeakers....................................................................................................................37Changingtheaudiomode..................................................................................................................37Settingupadigitalaudioconnection.................................................................................................37ControllingotherdevicesthroughCEC..............................................................................................38
RestartingtheTV....................................................................................................................................40ResettingtheTV.....................................................................................................................................40
Resetaudio/videosettings.................................................................................................................40Factoryreseteverything....................................................................................................................41WhatifIcan’taccesstheFactoryResetoption?...............................................................................41
ChangingyourRokuChannelStorePINpreference...............................................................................41Gettingsystemupdates.........................................................................................................................42
CheckingforupdatesonaconnectedTV...........................................................................................42Gettingupdatesonanon-connectedTV...........................................................................................43
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Otherdevices.....................................................................................2GettingandusingtheRokumobileapp...................................................................................................2Usingauniversalremote..........................................................................................................................2
FAQ....................................................................................................3Otherinformation..............................................................................4BatteryCautionandDisposalInformation...............................................................................................4ElectronicsRecyclingInformationForConsumers...................................................................................4CareandCleaning.....................................................................................................................................4TelevisionSpecifications...........................................................................................................................5Notices......................................................................................................................................................5
TTETechnology,Inc.(“TTE”)LimitedWarranty...................................................................................5
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Welcome
CongratulationsonthepurchaseofyournewTCL•RokuTV!Discoverthejoyofendlessentertainment.Afterit’ssetup,you’llbeabletoaccessaworldofstreamingcontentchannelsthatmayincludeNetflix,YouTube,Crackle,CNETandliterallythousandsmore.
Important:YourTVreceivesautomaticupdatesfromtimetotime,enablingnewcontentandfeatures.ThisUserGuidedescribesRokuTVversion7.0.TodeterminethecurrentversionofyourRokuTV,gotoSettings>System>AboutafteryoucompleteGuidedSetup.
The new standard in Smart TVs
WelcometoTVlikeyou’vemostlikelyneverseenbefore—ahomescreenthatyoucanpersonalizewithyourfavoritedevicesandstreamingchannels.ChoosefromhundredsofthousandsofstreamingmoviesandTVepisodes,plusmusic,sports,kids,family,internationalandmuchmore.Youshouldneverrunoutofthingstowatch.
Note:Apaidsubscriptionorotherpaymentsmayberequiredforsomechannels.Channelavailabilityissubjecttochangeandvariesbycountry.NotallcontentisavailableincountriesorregionswhereRoku®productsaresold.
Get the most out of your new TV
FollowthesesimplestepstogetthemostoutofyournewTV.
1. ConnecttotheInternet• It’ssimple,it’seasy,anditwillunlockaworldofentertainment.Allyouneedisa
networkconnection.Therearehundredsoffreestreamingchannels,subscriptionsserviceslikeNetflixandSpotify,convenientwaystorentorbuyafavoritefilmorshowwithGooglePlayandCineplexandmore.
2. Pickyourfavoritestreamingchannels• Findtheentertainmentyoulove.FromthelatestblockbustermoviestoyourfavoriteTV
shows,withtonsoflivesports,abroadselectionofmusicstreamingchannels,popularprogramminginadozeninternationallanguages,24x7livenewsandsomuchmore,
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yournewRokuTVhasyoursweetspot.Apaidsubscriptionorotherpaymentsmayberequiredforsomechannels.
3. Personalizeyourhomescreen• PutyourfavoritebroadcastTV,streamingchannels,gamingconsoleandotherdevices
front-and-centeronthehomescreen.Nomoreflippingthroughinputsorwadingthroughcomplicatedmenus.Youcanevenpersonalizethenamesofeachinputandmovetilesaroundsoyourmost-oftenuseddevicesandstreamingchannelsareonlyaclickaway.
4. Searchforyourfavoritemovie,TVshow,actor,ordirector• Onceyou’reconnectedtotheinternet,youcaneasilysearchacrosstopstreaming
channelsbymovieorTVshowtitle,actorordirector—allfromoneplace.Searchresultsareorganizedbypricesoyoucanalwaysseethebestpricedoption.Apaidsubscriptionorotherpaymentsmayberequiredforsomechannels.
5. Sendyourpersonalmediatothebigscreen• Sendpersonalphotos,videos,andmusicfromyourcompatiblesmartphoneortabletto
theTVscreeninjustafewtaps.Plus,withNetflixandYouTubeappsandanyapplicablesubscription,sendmovies,shows,sporthighlights,andmoredirectlytoyourTV.
Note:TheRokuappforMicrosoftWindowsdevicesdoesnotcastvideos.
6. Followmoviescomingsoon
• UseMyFeedtochoosefromandfollowalistofupcomingmovies,andthenwatchforalertseachtimeoneofyourfollowedmoviesbecomesavailableorchangesprice.
Note:MyFeedisnotavailableintheRokuAppforWindowsdevicesintheUnitedStatesorCanada.
7. Takechargewithasmartphoneortablet• ControlyourTVwiththeincludedremoteorfromyourcompatiblesmartphoneor
tabletwiththefreemobileappforiOS,Android,andWindowsdevices.Browsechannels,viewMyFeed,andevensearchwithvoiceviathefreemobileapp.
Note:VoicesearchandMyFeedarenotavailableintheRokuappforWindowsdevices.
Manyfeaturesworkwithtopmobiledevices.Gotosupport.roku.comfordevicecompatibilityinformation.
Let’sgetstarted.
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Connections and setup
Set up your TCL• Roku TV
OpentheboxandremovetheTVandotheritems.Becareful,theTVisheavy!
What’s in the box
To mount on a wall
Ifyouaremountingyourtothewall,donotattachtheTVbasestandorTVstandcolumn.
TomountyourTVtothewall,purchaseoneofthefollowingVESAwallmounts:
• 32"models VESA200x150,M4x12mmscrews• 40"models VESA100x150,M6x16mmscrews
TheVESAnumberisthehorizontalandverticalmeasurementofthemountingholes.Forexample100x200indicatesthatthemountingholesarespaced100mmhorizontallyand200mmvertically.
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FollowthedirectionssuppliedwiththewallmounttomounttheTVtothewall.
Caution:YourwallmountmustbeabletobearaminimumoffivetimestheTVsnetweighttoavoiddamage.
To use the stand
YourcomeswithoutthestandsattachedsothatyoucanchoosetousethestandsormountyourTVtoawallusingawallmount(soldseparately).IfyouwanttomountyourTVtothewall,don’tattachthestandlegs.
A–PlacetheTVfacedownonasoft,cushionedsurfaceonatable.ThebagtheTVwaspackedinmakesagoodcushion.PositiontheTVsothatthestand,whenattached,willhangovertheedgeofthetable.
B–AlignthestandswiththescrewholeslocatedontheTVstandcolumn:
C–SecurestandcolumntotheTVwiththefour(4)screws..
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Connect your TV
ThissectionexplainshowtoconnectyourdevicestoyourTV.
Connecting an antenna, cable, or satellite box
Ifyouareusinganantenna,CATVcablewithoutaset-topbox,oracableorsatelliteboxthathasonlyanantennaoutput,connecta75-ohmcoaxialcable(notprovided)fromthedevicetotheANT/CABLEinputontheTV.
Tip:Ifyouareusinganantennawitha300ohmtwin-leadcable,youneedtousea300-75ohmadapter(notprovided)toadaptthecabletoaconnectionthatiscompatiblewiththeTV’santennainput.
Tip:IfyoureceiveyourTVstationsthroughasettopboxfromacableorsatelliteTVprovider,connectittotheTVusingthebestconnectionmethodavailable.Frommosttoleastdesirable:
• HDMI®input–DigitalHDandSDvideo• AVinput–analogSDvideo• Antennainput–analogSDvideousingNTSC
Connecting a component with a composite AV video cable
IfthebestconnectionavailableonyourcomponentisAVorcompositevideooutput,connectittotheTVusingacompositeAVcable(notprovided).CompositeAVcablestypicallyhavethreeRCA-typeplugsoneachend,colorcodedasfollows:
• Yellow:Video• Red:Audio,rightchannel• Whiteorblack:Audio,leftchannel
ConnecteachplugtothecorrespondingconnectoronthecomponentandontheTV.
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Connecting a component with an HDMI® cable
Ifpossible,connectyourdevicesusingHDMI®cables(notprovided).Theyhelptoprovidethebestvideoqualityandalsocarryaudiosignals,sothatonlyonecableisneeded.Forbetterpicturequality,werecommendthatyouusecablesdesignatedasHighSpeedHDMI®cables.
Tip:YoumightneedtoconfigurethecomponenttosenditssignalthroughitsHDMI®connector.
TheconnectorlabeledHDMIIN(ARC)hastheadditionalabilitytousetheaudioreturnchanneltosenddigitalaudiotoareceiverorsoundbar,asexplainedin“
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ConnectinganAVreceiverordigitalsoundbar”onpage1.
Connecting headphones or analog sound bar
Youcanconnectheadphonesorananalogsoundbar(notprovided)totheTV’sheadphonejack.
Tip:InsertingaplugintheheadphonejackdisablesthesoundfromtheTV’sbuilt-inspeakers.
Warning:Loudnoisecandamageyourhearing.Whenusingheadphones,usethelowestvolumesettingonyourheadphonesthatstillletsyouhearthesound.
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Connecting an AV receiver or digital sound bar
YoucanenjoyDolbyAudio™multichannelsoundfromyourTVifyouconnectadigitalamplifierorsoundbar(notprovided)ineitheroftwoways:
• Digitalopticalaudioout(S/PDIF)–ConnectaTOSLINKopticalcable(notprovided)fromtheTVtotheOpticalinputonyourreceiverorsoundbar.
• HDMI®ARC–ConnectanHDMI®cable(notprovided)fromtheHDMI(ARC)connectortotheHDMI®inputonyourreceiverorsoundbar.ThisconnectionusestheAudioReturnChannel(ARC)featureoftheHDMI®specificationtooutputsoundfromtheTVtoacompatibledevice.Tousethisfeature,youmustconfiguretheTVtoenableHDMI®ARC,asexplainedin“EnablingHDMI®ARC”onpage39.
Preparing for Internet connectivity
IfyouwanttoconnectyourTVtotheInternettowatchstreamingcontent,youmustconnectusingawirelessmodem/routerorawirelessaccesspoint.TheTVconnectsthroughabuilt-inwirelessLANadapter.TheTVdoesnotsupportawiredconnectionortheuseofaUSBnetworkadapter.
Note:WerecommendthatyourwirelessconnectionsupporttheIEEE802.11b/g/nspecificationforthebestexperience.
AC power
PlugyourTVintoapoweroutlet.YoucantellthattheTVhaspowerbecausethestatuslightonthefrontoftheTVlightsup.
“Statuslight”onpage6explainshowthestatusindicatorshowswhatishappeningwiththeTV.
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Remote control batteries
OpenthebackofyourRokuTVremotecontrolandinserttheincludedbatteries,observingtheproperorientationasindicatedinthebatterycompartment.Reattachthebackcover.
Roku TV Remote control
RokuTVIRremotecontrol
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Getting around
You’vealreadydoneabitofnavigatingwiththeremotecontrolwhenyoucompletedtheGuidedSetupandwhenyousetupAntennaTV.ThissectionexplainshowtousetheremotecontrolforeverydayTVuse.
POWER IftheTVisinStandbymode,turnspoweron.
IftheTVison,putsTVinStandbymode.
BACK TheactiondependsonwhatyouaredoingwiththeTV:
• Menu:Goesbacktopreviousmenu/screen.• Homescreentile:MoveshighlightbacktotheHomemenu
option.• WatchingAntennaTVoraTVinput:Returnstothescreen
fromwhichtheinputwasselected.• Playingstreamingcontent:Stopsplayingstreamandreturns
tothepreviousmenuorscreen.• Browsingstreamingcontent:Goestothepreviouslevelinthe
contenttree.
HOME ImmediatelyreturnstotheHomescreenmenu.
OPTIONS DisplaysanOptionsmenu,butonlywhentheOptionsÞhintinthe
upperrightcornerofthescreenisnotdimmed.ThemenuyouseevariesdependingonwhatyouaredoingwiththeTV.
Also,inmostcases,pressingÞwhilevideoisplayingdisplaysanOptionsmenuoverpartofthescreenwhereyoucanadjustvariouspictureandsoundsettings.
UP Movesthehighlightuponeitem.Changeschannelupwhile
watchingTV.
DOWN Movesthehighlightdownoneitem.Changeschanneldownwhile
watchingTV.
LEFT Movesthehighlightleft,ifpossible(ifa<hintappears).
WhenwatchingTV,displaysyourchannellist.
Whenplayingmoststreamingvideos,skipsbackwardinthevideo.
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RIGHT Movesthehighlighttotheright,ifpossible(ifa>hintappears).
WhenwatchingTVwiththechannellistdisplayed,dismissesthechannellist.
Whenplayingmoststreamingvideos,skipsforwardinthevideo.
OK Selectsthehighlightedoption.
WhenwatchingTV,thisbuttondisplaysinformationforthecurrentTVprogram.
REWIND Whenplayingstreamingvideothatsupportsthisfeature:
• Firstpressrewindsat1xspeed.
• Secondpressrewindsat2xspeed.
• Thirdpressrewindsat3xspeed.
• Subsequentpressescyclethrough1x,2x,and3xrewindspeed.
Whenplayingstreamingaudio,jumpstotheprevioustrack/selection.
Whenanymenu,tile,orchannelinthechannellistishighlighted,jumpsuponepage.
Whenusingavirtualkeyboard,jumpstothecharacteratthetopofthecurrentcolumn.
PLAY/PAUSE
Whenplayingstreamingcontent,alternatelypausesandplaysthecontent.
FASTFORWARD
Whenplayingstreamingvideothatsupportsthisfeature:
• Firstpressfastforwardsat1xspeed.
• Secondpressfastforwardsat2xspeed.
• Thirdpressfastforwardsat3xspeed.
• Subsequentpressescyclethrough1x,2x,and3xfastforwardspeed.
Whenplayingstreamingaudio,jumpstothenexttrack/selection.
Whenanymenu,tile,orchannelinthechannellistishighlighted,jumpsdownonepage.
Whenusingavirtualkeyboard,jumpstothecharacteratthebottomofthecurrentcolumn.
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INSTANTREPLAY
Whenplayingstreamingvideothatsupportsthisfeature,jumpsbackafewsecondswitheachpressandresumesplaying.Insomechannels,ifClosedcaptioningissettoInstantReplay,captionsaredisplayedduringthedurationofthejumpbackperiodonly.
WhenwatchingbroadcastTV,jumpstopreviouschannel.
Whenusinganon-screenkeyboard,backspacesinthetextyouareentering.
VOLUMEUP
Turnsvolumeuponesettingwitheachpress.Pressandholdtoturnvolumeuprapidly.Avolumeindicatorshowsthevolumelevelwhileyouareadjustingthevolumeandforafewsecondsafterward.
Note:IftheTVismuted,pressingVOLUMEUPunmutesthesound.
VOLUMEDOWN
Turnsvolumedownonesettingwitheachpress.Pressandholdtoturnvolumedownrapidly.Avolumeindicatorshowsthevolumelevelwhileyouareadjustingthevolumeandforafewsecondsafterward.
Note:IftheTVismuted,pressingVOUMEDOWNdoesnotunmutethesound.
MUTE MutesandunmutestheTVsound.Avolumeindicatorshowsthe
currentvolumelevelandamuteiconwhenyoupressMUTEandforafewsecondsafterward.IfClosedcaptioningissettoWhenMute,captionsaredisplayedwhiletheTVismuted.
FEATUREDCHANNELSHORTCUT
Dedicatedbuttonsshowthelogoofafeaturedstreamingcontentprovider.PressingabuttonturnstheTVon(iftheTVisnotalreadyon),andiftheTVisoperatinginconnectedtotheInternet,performsoneofthefollowingactions:
• Displaysthestreamingchannel’smainpageifyouhavealreadyaddedthechanneltoyourHomescreen.
• Displaysthestreamingchannel’ssign-uppageifyouhavenotalreadyaddedthechannelsothatyoucanagreetoanytermsandfeesfortheservice.
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Guided Setup
Withthepreliminariesoutoftheway,it’stimetoturnonyourTV.AstheTVstartsforthefirsttime,itleadsyouthroughGuidedSetup,whichconfigurestheTVbeforeyoustarttouseit.
DuringGuidedSetup,you’ll:
• Answerafewquestions• Providenetworkconnectioninformation• Getasoftwareupdate• LinkyourTVtoyourRokuaccount.• ConnectdevicessuchasaDVDplayer,gameconsole,orcablebox.
Note:GuidedSetuponlyrunsthefirsttimeyouturnonyourTV.IfyouneedtorunGuidedSetupagain,you’llhavetoperformafactoryreset,asexplainedin“Factoryreseteverything”onpage41.
Starting Guided Setup
TostartGuidedSetup,pressthePOWERbuttonontheremotecontroltoturnonyourTV.
WhenyoufirstturnonyourTV,itwilltakeafewsecondstogetitselfready.You’llnoticethefollowingthingshappening:
1. ThestatuslightblinkseverytimetheTVisbusydoingsomething;inthiscaseit’spoweringupandgettingreadyforyou.
2. Thepower-onscreenappearsandthestatuslightblinksslowlyforafewmoreseconds.Thepower-onscreendisplaystheTCL•RokuTVlogowhiletheTVstartsup.
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3. Afterafewseconds,GuidedSetupstarts:
4. IftheTVpromptsyouforalanguage,presstheDOWNbuttonontheremotecontroltohighlightyourpreferredlanguage.
Setting up your TV
WiththefirstGuidedSetupscreenonyourTV,followthesestepstosetitup:
1. PressOKortheRIGHTarrowontheremotecontroltogotothenextscreen:
2. PressOKtoselectSetupforhomeuse.HomemodeistherightchoiceforenjoyingyourTVathome.ItprovidesenergysavingoptionsaswellasaccesstoallfeaturesoftheTV.
Note:StoremodeconfigurestheTVforretaildisplayandisnotrecommendedforanyotheruse.Instoremode,somefeaturesoftheTVaremissingorlimited.Toswitchfromonemodetotheother,youhavetoperformafactoryresetasexplainedin“Factoryreseteverything”onpage41,andthenrepeatGuidedSetup.
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AfteryouselectSetupforhomeuse,theTVscansforthewirelessnetworkswithinrangeanddisplaystheminorder,withthestrongestsignalsfirst.Inadditiontoyourownwirelesssignal,theTVmightpickupsignalsfromyourneighbors.
3. PresstheUPorDOWNarrowstohighlightthenameofyourwirelessnetwork,andthenpressOKtoselectit.
Other options:
• ConnecttotheInternetlater–Ifyou’reunabletoconnecttotheInternet,that’sOK.YoucanskipthisstepandusetheTVtowatchbroadcasts,playgames,andwatchDVDs.Ifyouwanttoconnectlater,it’seasy.We’llshowyouhowin“Benefitsofconnecting”onpage15.
Note:Ifyoudecidenottoconnect,GuidedSetupskipsaheadtosettingupthedevicesthatyou’veconnectedtoyourTV.See“Non-connectedHomescreen”onpage14togetstartedusingyournon-connectedTV.
• Scanagain/Scanagaintoseeallnetworks–Thisoptiondependsonthenumberofwirelessnetworkswithinrange.
o Scanagainappearsifthelistalreadyshowsallavailablewirelessnetworkswithinrange.Ifyoudon’tseeyourwirelessnetworknameinthelist,youmightneedtoadjustthelocationofyourwirelessrouterortheTV,turnonyourrouter,ormakeotherchanges.Wheneverythingisready,selectScanagaintoseeifyournetworknamenowappearsinthelist.
o Scanagaintoseeallnetworksappearsiftherearemorewirelessnetworksthanthestrongestonesitinitiallylisted.Ifyoudon’tseeyourwirelessnetworknameinthelist,thisoptiondisplaysthecompletelist.Ifyoustilldon’tseeyournetworkname,youmighthaveyourrouterconfiguredtoprovidewirelessserviceasa“privatenetwork.”
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Note:Highlightingeitheroftheseoptionsdisplaysaninformationalpanelwiththeuniquemediaaccesscontrol(MAC)addressofyourRokuTV.YouwillneedtheMACaddressifyourwirelessrouterisconfiguredtouseMACaddressfiltering.
• Privatenetwork–Ifyourwirelessnetworknameishidden,itwon’tappearinthelist.SelectPrivatenetworktodisplayanon-screenkeyboard,anduseittoenteryournetworkname.Unlessyouchangedthefactory-setnetworkname,youcanfindthename(alsocalledSSID)onalabelontherouter.
4. Ifyouselectawirelessnetworkthatispassword-protected,anon-screenkeyboardappears.Usethekeyboardtoenterthenetworkpassword.
Tip:Wirelessnetworksthatarepassword-protecteddisplaya“padlock”iconadjacenttothename.Thisiconenablesyoutoknowthatyouaregoingtobepromptedtoenterapasswordafteryouselectthatnetwork.
5. Afteryousubmityourwirelessnetworkpassword,theTVdisplaysprogressmessagesasitconnectstoyourwirelessnetwork,yourlocalnetwork,andtheInternet.
6. YourTVneedstoknowthelocaltimezonesothatitcancorrectlydisplaytimeinformationabouttheprogramyouarecurrentlywatching.IftheTVisunabletoautomaticallydeterminethelocaltimezone,itpromptsyoutochooseyourtimezonefromalist.UsetheUPandDOWNarrowstohighlightyourtimezone,andthenpressOK.
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7. AssoonastheTVisabletoconnecttotheInternet,itdownloadsandinstallsitsfirstsoftwareupdate,andthenrestarts.
Tip:YourTVautomaticallychecksforupdatesperiodically.TheseupdatesprovidenewfeaturesandimproveyouroverallexperiencewiththeTV.Afteranupdate,youmightnoticethatsomeoptionshavemoved,andthattherearenewoptionsorfeatures.ThisUserGuidedescribesversion7.0.TodetermineyourcurrentRokuTVsoftwareversion,gotoSettings>System>AboutafteryoucompleteGuidedSetup.
YoucandownloadanupdatedUserGuidethatmatchesyourRokuTVsoftwareversionfromtheTCLwebsiteat:
http://www.tclusa.com/support/
AftertheTVrestarts,itdisplaystheActivationscreen:
Note:Apaidsubscriptionorotherpaymentsmayberequiredforsomechannels.Channelavailabilityissubjecttochangeandvariesbycountry.NotallcontentisavailableincountriesorregionswhereRokuproductsaresold.
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8. Usingacompatiblecomputer,tablet,orsmartphonewithanInternetconnection,gotothewebaddressdisplayedonthescreenandenterthecodethatappearsonyourscreen.
AfteryouloginorcreateyourRokuaccount,thelinkpagesuggeststhatyouselectsomestreamingchannels.Afteryouconfirmyourselections,theTVgetsanacknowledgement,andthenaddsyourpreexistingandnewly-selectedstreamingchannelstoyourRokuTV.Thisprocessisautomaticandtakesafewmoments—alittlelongerifyoualreadyhavealotofstreamingchannelstoadd.
Tip:StreamingchannelsfromallRokudevicesassociatedwithyouraccountaresynchronizedperiodically,soallofyourRokudeviceshavethesamestreamingchannels(subjecttocompatibilitywiththedevice).
Afteritaddsyourselectedstreamingchannels,theTVhelpsyousetupthedevicesthatyou’reconnectingtoit,suchasacablebox,Blu-rayplayer,orgameconsole:
Why do I need a Roku Account?
YouneedaRokuChannelStoreaccountforseveralreaons.
• Itlinksyou,yourRokuTVandyourotherRokudevicestotheRokuChannelStoreandbillingservice.
• Streamingcontentprovidersknowthatit’sOKtosendcontentyourequesttoyourRokuTV.
• Rokucanautomaticallysendupdatestoyourdevice.
Important:Itdoesn’tcostanythingtouseandmaintainyourRokuChannelStoreaccount(otherthanthecostoftheTVandInternetaccess).YourRokuTVispackedwithhundredsoffreechannels.Addingapaymentmethodnowletsyoueasilyrentorbuymoviesondemand,ortrypopularsubscriptionortransaction-basedstreamingchannels.
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9. PresstheOKorRIGHTarrowtoproceed:
10. ConnectallthedevicesyouplantousewithyourTV,turnthemallon,andthenselectEverythingispluggedinandturnedon.TheTVnowtakesyoustepbystepthrougheachofitsinputsandaskswhatkindofdeviceyouhaveconnected.Oneachinputthathasaconnectedandactivedevice,youcanseeitspictureandhearitssound.
11. PresstheUPorDOWNarrowstohighlightthelabelyouwanttoassociatewiththeinput,andthenpressOKtomoveontothenextinput.
You’redonewithGuidedSetup.
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Note:SomeRokuTVs,dependingonwhereyouliveandotherfactors,showyouanintroductoryvideofilledwithsomegreathintsandtips.Ifyou’renotinterestedinviewingthisvideo,press ontheremotecontroltoexittotheRokuTVHomescreen.
WhenyoufinishGuidedSetup,andwheneveryoupress ontheremotecontrol,theHomescreengreetsyou.
Fromhere,youcanexploreeverythingyourTVhastooffer.Pressthearrowbuttonstomovearound,andpressOKtoselectahighlighteditem.We’vedesignedtheTVtoencourageyoutoexplore,andyoucanprobablyfigureoutmostofthecapabilitiesandsettingsonyourown.Ifyouhaveanyquestionsordifficulties,youcanfindanswersandsolutionsinthisguide.
IfyoufindyourselfalongwayfromtheHomescreen,youcanalwaysgetbackrightawaybypressingonebutton: .
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Connected Home screen
HereisatypicalHomescreenfromaRokuTVthat’sconnectedtotheInternetandlinkedtoaRokuaccount.
Personalize your Home screen
YoucandoalottopersonalizeyourHomescreenandmakeitjustrightforyouandyourfamily:
• AddstreamingchannelsbyusingtheStreamingChannelsmenuoptiontobrowsetheRokuChannelStore.
• RemoveatilebyhighlightingitandpressingÞ.ThenhighlightRemoveinputorRemovechannelandpressOK.
• RepositionatilebyhighlightingitandpressingÞ.ThenhighlightMoveinputorMovechannelandpressOK.Usethearrowbuttonstomovethetile,andthenpressOKtolockitinitsnewlocation.
• RenameaTVinputtilebyhighlightingitandpressingÞ.ThenhighlightRenameinputandpressOK.Highlightanewnameinthelist,andthenpressOKtoassignthatnametothetile.
• ChangethescreenthemebygoingtoSettings>Themestofindandpickonetosuityourmood.
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• HideMovieStore,TVStore,orNews,(USmodelsonly)asexplainedin“BlockingMovieStore,TVStore,andNews”onpage.
Non-connected Home screen
HereisatypicalHomescreenfromaRokuTVthatisnotconnectedtotheInternet.
Personalize your Home screen
YoucandoalottopersonalizeyourHomescreenandmakeitjustrightforyouandyourfamily:
• RemoveatilebyhighlightingitandpressingÞ.ThenhighlightRemoveinputandpressOK.• RepositionatilebyhighlightingitandpressingÞ.ThenhighlightMoveinputandpressOK.Use
thearrowbuttonstomovethetile,andthenpressOKtolockitinitsnewlocation.• RenameatilebyhighlightingitandpressingÞ.ThenhighlightRenameinputandpressOK.
Highlightanewnameinthelist,andthenpressOKtoassignthatnametothetile.• AddstreamingchannelsbybrowsingtheRokuChannelStore(afterconnectingtheTVtothe
InternettoaddtheStreamingChannelsoptiontothemenu).
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Benefits of connecting
Connecting brings out your TV’s full potential!
Makeanynightamovienight
Thousandsofmoviestochoosefrom,acrossallmajorstreamingmoviechannelslikeNetflix,CineplexStore,Crackle,andmore*.You’llneverrunoutofsomethingnewtowatch.
Getinthegroove
Streamendlesshoursofmusicfromfreeandsubscription-basedchannelslikeSpotifyandVEVO.Withalmostinstantaccesstothousandsofmusicartists,yourfavoritebeatsarejustascloseasyourremote.
Exploreyourpassions
InadditiontopopularstreamingchannelslikeYouTube,NHL,SkyNewsandCineplexStore,yourRokuTValsooffershundredsofstreamingchannelstofuelyourpassions—includingfitness,cooking,religion,outdoors,Internationalprogrammingandmuchmore.
EnjoyFREEtrialsofpopularchannels
YourRokuTVcomesloadedwithspecialoffers,includingfreetrialsfrompopularstreamingchannelsNetflix,Spotify,DailyBurnFitness,andmanymore.Butrememberthatyoumustcancelbeforethefreetrialendstoavoidsubscriptionfees.
What is streaming?
StreamingisviewingorlisteningtovideooraudiocontentthatissentovertheInternet,orlocatedonanetwork-connectedmediaserveroronaUSBdevicepluggedintotheTV’sUSBport.
Withstreaming,youcanbuyorrentmostprogramsondemand,whenit’sconvenientforyou.Whenstreaming,youcanplay,pause,rewind,andfastforwardwhateveryouarewatching.Youcanalsoreplaythelastfewsecondsagain,orturnonclosedcaptions.
*Apaidsubscriptionorotherpaymentsmayberequiredforsomechannels.Channelavailabilityissubjecttochangeandvariesbycountry.NotallcontentisavailableincountriesorregionswhereRokuproductsaresold.
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Tip:Somecontentcannotbepausedorskipped.Forexample,ifyouareviewingliveprogrammingoraprogramthatissupportedbyads,yougenerallyarenotallowedtoskiptheads.
YourRokuTVletsyouchoosefromthousandsofstreamingchannelsthatofferahugeselectionofentertainment:
• ThousandsofmoviesandTVepisodes• Unlimitedmusic,liveandon-demand• Tonsofliveandon-demandsports• Commercial-freekidsprogramming• Internationalprogrammingin22languages• 24x7newsandin-depthnewscommentary
Manystreamingchannelsarefree.Somestreamingchannels,likeCineplexandAmazonInstantVideo,letyoupurchaseorrentthelatestmoviereleasesorpopularTVseries.SomechannelssuchasNetflixorSpotifychargeamonthlysubscriptionfeeandothersarefreeifyousubscribetoacompanionservicethroughyourcableorsatelliteprovider.Forexample,HBOsubscriberswithparticipatingbroadcastTVprovideraccountscanaddtheHBOGochannelandwatchitforfree.
IfyouhaveanexistingsubscriptiontoaservicelikeNetflixorSpotify,youcanjustsigninwithyourexistingusernameandpassword.
ToplaystreamingcontentthatisavailableontheInternet,youaddstreamingchannelstoyourHomescreen.ToaddastreamingchanneltoyourHomescreen,usetheStreamingChannelsoptionontheHomescreenmenutogototheRokuChannelStore,andthenselectthestreamingchannelyouwanttoadd.ThestreamingchannelisthenaddedtoyourHomescreen,andyoucanwatchitatanytime.
FormoreinformationonusingtheRokuChannelStorefeature,see“UsingtheRokuChannelStore”onpage20.
Note:Apaidsubscriptionorotherpaymentsmayberequiredforsomechannels.Channelavailabilityissubjecttochangeandvariesbycountry.NotallcontentisavailableincountriesorregionswhereRokuproductsaresold.
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But what if I didn’t connect my TV?
WhatifyouwentthroughGuidedSetupandchoseConnecttotheInternetlater?Noworries.YourRokuTVmakesiteasytoconnectwheneveryouwant.AsyoumovearoundtheHomescreen,you’llseeseveralplaceswhereyoucanstarttheconnectionprocess.Forexample:
• Nowandthenyou’llseeamessageappearonthepaneltotherightoftheHomescreenofferingaConnectNowoption.SimplyhighlightandselecttheConnectNowoptiontogetstarted.
• UsetheConnectandactivatenowoptionintheSettingsmenu.FromtheHomescreenmenu,selectSettings,thenNetwork,andthenConnectandactivatenow.
• Ifyouwanttostartoverfromthebeginning,usetheSettingsmenutodoaFactoryreset,andthengothroughGuidedSetupagain.Thistime,chooseyourhomenetworkwhenprompted.
Regardlessofhowyouconnect,theprocessisthesame.Ifyouneeddetails,see“SettingupyourTV”onpage6.
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Setting up Antenna TV
DespitealloftheentertainmentpossibilitiesofyourRokuTV,youmayalsowanttowatchbroadcastTV.YoucanwatchbroadcastTVinmuchthesamewayyouwatchotherentertainmentchoices.Youselectatile—theAntennaTVtile—fromtheHomescreen.
ThefirsttimeyouselecttheAntennaTVtile,youhavetosetuptheTVtuner.SettinguptheTVtunerscansforactivechannelsandaddsthemtoyourbroadcastTVchannellist.
Why do I have to set up the TV tuner?
Youmightbeasking,“Whyisthisstepnecessary?”Goodquestion.
NoteveryoneneedstousetheTVtuner.Forexample,youmighthaveasettopboxprovidedbyacableorsatellitecompanythatreceivesallofyourchannels.MostofthesesettopboxesuseanHDMI®connection.
MoreandmorepeoplearewatchingonlystreamingTVanddonothaveaTVantennaorcable/satelliteservice.Ifyoudon’tneedtheTVtuner,youcanbypasssettingitupandinsteadremoveitfromtheHomescreenasexplainedin“Removeunwantedtiles”onpage24.
WhenyousetupAntennaTV,theTVscansthesignalsonitsantennainputforchannelswithagoodsignal,andaddsthosetothechannellist,skippingdeadchannelsandchannelswithaveryweaksignal.
TheTVwill,however,letyouaddtwoanalogchannels,eveniftheyhavenosignal.Youmightneedtoaddthesechannelsifyouhaveanoldersettopbox,VCR,orgameconsolethatcanonlyoutputasignalonanalogchannel3or4.Thesearetheonlychannelsthatcanbeaddedregardlessofwhethertheyhaveagoodsignal.Typically,you’llonlyneedoneofthesechannels,butbothareprovidedtomakesetupsimpler.Youcanhidetheoneyoudon’twantasexplainedin“EditbroadcastTVchannellineup”onpage23.
How do I set up the TV tuner?
SettinguptheTVtuneriseasy—yourTVdoesmostofthework.Youjusthavetoansweracoupleofquestions.
1. Makesureyourantenna(soldseparately)orTVcableisconnectedtotheTV’sANT/CABLEinput.
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Why does the TV need my time zone? TheTVneedstoknowyourtimezonesothatitcancorrectlydisplaytimeinformationabouttheprogramyouarecurrentlywatching.
2. OntheHomescreen,selecttheAntennaTVtile.3. Readthesimpleon-screeninstructionsandselectStartfindingchannels.
4. Ifprompted,selectyourtimezone.You’llonlyneedtodothisiftheTV
can’tfigureoutyourtimezonefromyourInternetconnection.
5. Whenprompted,selectwhethertoaddanalogchannels3and4(toenableyoutoconnectoldersettopboxes,VCRs,orgameconsoles).
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6. WaitwhileyourTVscansforbroadcast(antennaTV)stations…
…andthencableTVchannels.
Tip:CableTVchannelsarechannelsfromacableTVproviderthatyoucanreceivebyconnectingtheircabledirectlytoyourTV(unscrambledNTSC,ATSC,andQAMchannels,ifyou’rethekindofpersonwhoisinterestedinthedetails).Inmanycases,yourcableproviderprobablyrequiresyoutousetheirset-topboxandconnectittoadifferentinput,andthenusetheset-topboxtotuneyourcablestations.Inthatcase,youcanskipscanningforcablechannels.
7. Whenthechannelscansfinish,theTVshowsthenumberofchannelsitadded.
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Scanningforchannelscantakeseveralminutes.
Tip:Repeatthechannelscanfromtimetotimetomakesureyouarereceivingallofthelatestchannels.Broadcastersaddandremovechannels,movechannelstodifferentpartsofthespectrum,andchangethepowerlevelsoftheirchannelsperiodically.
Note:You’llhavetorepeatthechannelscanifyouremovetheAntennaTVtilefromtheHomescreenorperformafactoryreset.Torepeatthechannelscanatanytime,gotoSettings>TVinputs>AntennaTV>Scanagainforchannels>Startfindingchannels.Yourantennareceptionandpicturequalitydependonthepositionofyourantennaandonyourlocationrelativetotheantennasofbroadcastersinyourarea.
Now,you’rereadytowatchbroadcastTV!Whileyou’rewatching,trythefollowing:
• PresstheUPandDOWNarrowstochangechannels.• PresstheLEFTarrowtodisplaythechannellistandthenusetheUPandDOWNarrowstoselect
achanneltowatch.OrpressREWINDorFASTFORWARDtojumpthroughthechannellistapageatatime.
• PressOKtodisplayinformationaboutthecurrentprogram.• Press toswitchtothepreviouslytunedchannel.• PressÞtoseeoptionsforpictureandsoundsettings.
Note:If isnotavailableonyourremotecontrol,youcanuse ontheRokuApportheJumpBackbuttononauniversalremote.Formoreinformation,see“Otherdevices”onpage2.
“Gettingaround”onpage2hasmoreinformationonusingtheremotecontrolbuttonswhilewatchingTV.
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Using your TCL • Roku TV
Thissectionprovidesinformationonusingtheday-to-dayfeaturesofyourTV.
Status light
YourTVhasasinglestatuslightonthefrontpanel.ItgoesonandoffandblinksindifferentwaysdependingonthestatusoftheTV,asshowninthefollowingtable:
TVcondition Statusindicator Meaning
On(screenisactive) Off ScreeniscommunicatingthatTVison.
Screensaver(screenisactive) Off ScreeniscommunicatingthatTVison.
Off(nopower) Off TVisnotconnectedtopower.
Off(standby) On TVisconnectedtopowerandisreadytouse.
Startingupfromoffstate Slowpulsingblinkuntilstartupcompletes TVisdoingsomething.
On(receivingupdatefromUSB) Slowpulsingblinkuntilupdatecompletes TVisdoingsomething.
Remotecontrolcommandreceived Dimson/offonce TVhasreceivedyourcommand.
Poweringdowntostandbymode SlowpulsingblinkuntiltheTVreachesstandby. TVisdoingsomething.
Panel buttons
ThecontrolsontheTVenableyoutoperformsimplefunctions,butarenotasubstitutefortheremotecontrol.Thejoystick-typecontrolonthebackofyourTVnearthelowerrightsideprovidesthefollowingfunctions:
• PressintotogglebetweenpowerONandStandby.• Pressupordowntoincrease/decreasethevolume.• Pressleftorrighttoswitchinputs.
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Standby mode energy savings
WhenyouturnoffyourTV,itmayremaininahigherpowermodeforafewminutes,afterwhichitgoesintoaverylowpowerstandbymode.IfyouturnontheTVagainbeforeithasenteredtheverylowpowermode,itturnsonimmediately.AftertheTVgoesintothelowerpowerstandbymode,ittakesabitlongertostartup.
Watching broadcast TV channels
TowatchbroadcastTV,selecttheAntennaTVtileintheHomescreen.YourTVremembersthelastchannelyouwatchedandstartswiththatchannelplaying.
Tip:YoualsocanusethebuttonsontheTVpaneltoselectAntennaTV,asexplainedin"Panelbuttons”onpage6.
Changing channels
Tochangechannels,youcandoanyofthefollowing:
• PresstheUParrowtochangetothenexthigherchannel.• PresstheDOWNarrowtochangetothenextlowerchannel.• PresstheLEFTarrowtodisplaythechannellist,andthenpresstheUPandDOWNarrowsto
movethehighlightthroughthelistonechannelatatime.OrpressREWINDandFASTFORWARDtomovethehighlightthroughthelistonepageatatime.Whenyou’vehighlightedthechannelyouwanttowatch,pressOK.(Ifyoudecideyoudon’twanttochangechannels,presstheRIGHTarroworBACKbutton).
• Press tojumptothepreviouschannel.Pressagaintoreturntothechannelyouwerewatchingbeforeyoupressed .
Note:If isnotavailableonyourremotecontrol,youcanuse ontheRokuApportheJumpBackbuttononauniversalremote.Formoreinformation,see“Otherdevices”onpage2.
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Viewing program information
Toviewinformationaboutthecurrentprogram,pressOK.TheTVdisplaysabanneratthebottomofthescreenwithasmuchinformationasisavailableintheprogramdatastream,asshowninthefollowingexample.
Programinformationbanner
Programinformation,subjecttoavailabilitywithinthebroadcastinformation,includes:
• Channelnumber• Channelcallsign• Signalstrength• Programtitle• Starttime,endtime,andgraphofprogramlengthshowingcurrentposition• Contentrating• Videoresolution(480i,480p,720p,1080i,1080p• Audioquality(MonoDolbyDigital,StereoDolbyDigital,5.1DolbyDigital,DolbyDigital+)• Audiofeatures(SAP)• Closedcaptioning(CC)• Currenttime• Programdescription.Iftheentiredescriptiondoesnotfit,pressOKtoexpandthesizeofthe
bannerandseetheentiredescription.
Adjusting settings
PressÞtodisplaytheOptionsmenu.PresstheUPandDOWNarrowstohighlightanoption,andthenpresstheLEFTandRIGHTarrowstochangethesetting.“AdjustingTVsettings”onpage11explainseachofthesettingsindetail.
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Switching TV inputs
SwitchtoaTVinputtoaccessthedeviceconnectedtothatinput,forexample,aBlu-rayplayer.Switchinginputsisassimpleashighlightingtheinput’stileintheHomescreen,andpressingOK.Thevideosignalontheinput,ifany,appearsonthescreen.
Tip:YoualsocanusethebuttonsontheTVpaneltoselectaTVinput,asexplainedin"Panelbuttons”onpage6.“CustomizingyourTV”onpage22explainshowtorenameandremoveinputs.
Auto-detecting devices
YourTVautomaticallydetectswhenyouconnectanewdevicetoanHDMI®inputandturnonitspower.TheinputisautomaticallyaddedtotheHomescreenifitisn’talreadypresent.
Adjusting audio/video settings
Whilewatchingvideocontentonanyinput,pressÞtodisplaytheOptionsmenu.PresstheUPandDOWNarrowstohighlightanoption,andthenpresstheLEFTandRIGHTarrowstochangethesetting.“AdjustingTVsettings”onpage11explainseachofthesettingsindetail.
Playing content from USB storage devices
YourTVhasaUSBportthatcanbeusedtoplaypersonalmusic,video,andphotofilesfromapersonalUSBflashdriveorharddisk.IfyourTVisconnectedtotheInternet,yourHomescreenhastheRokuMediaPlayertile.IfyourTVhasnotbeenconnectedtotheInternet,theHomescreenhastheUSBMediaPlayertile.
Tousethisfeature,firstmakesureyourmediafilesarecompatiblewiththeRoku/USBMediaPlayer.Asofthepublicationdateofthisguide,thefollowingmediafileformatsaresupported*:
• Video–(H.264/262/H265HEVC)inMKV,MP4,andMOVfiles• Music–AAC(5.1),MP3,WMA,WAV(PCM),AIFF,FLAC,AC3,andDTS†• Photo–JPG,PNG(upto4kx4kpixels),GIF(upto4kx4kpixels)
Toseethelatestlistofsupportedformats,viewHelpintheMediaPlayer.*Therearemanyvariantsofeachofthesemediaformats.Somevariantsmaynotplayatallormayhaveissuesorinconsistenciesduringplayback.†DTSaudio,whetherinmusicorvideofiles,issupportedonlybypass-through,meaningthattheTVcannotdirectlyoutputthesoundofaDTSfile,butcanpassitthroughtoaDTS-compatiblereceiverthatisconnectedtotheHDMIARCorS/PDIFconnectorontheTV.
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TheRoku/USBMediaPlayerdisplayssupportedfiletypes*only,andhidesfiletypesitknowsitcannotplay.
Playing content from local network media servers
IfyouhaveconnectedyourTVtoanetwork,itcanplaypersonalvideo,music,andphotofilesfromamediaserveronyourlocalnetwork.MediaserversincludepersonalcomputersrunningmediaserversoftwaresuchasPlexorWindowsMediaPlayer,networkfilestoragesystemsthathavebuilt-inmediaserversoftware,andotherdevicesthatimplementthespecificationsoftheDigitalLivingNetworkAlliance.SomeserversdonotfullyimplementtheDLNAspecificationbutareUPNP(UniversalPlugandPlay)compatible.TheRokuMediaPlayerwillconnecttothemaswell.
SomemediaserverscanconvertfilesintoRokucompatibleformats.DRM-protectedcontentisnotsupported.
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Adjusting TV settings
YoucanadjustmostpictureandsoundsettingswhileyouarewatchingaprogrambypressingÞtodisplaytheOptionsmenu.Ifyoudon’tfindwhatyouneed,thereareadditionalpictureandsoundsettingsintheSettingsmenu.
Inmostcases,thechangesyoumakeapplyonlytotheinputyouareusing.AntennaTV,eachseparateHDMI®input,andtheAVinputhavetheirownsettingsthattheTVrememberswhenyoureturntothatinput.TheTValsoremembersthesettingsyouspecifywhileviewingstreamingcontent.
Settings menu
UsetheSettingsmenutoadjustoverallTVsettings.Press togototheHomescreen,andthennavigatetoSettings>TVpicturesettings.
YoucanadjustthefollowingoverallTVpicturesettingsfromtheSettingsscreen:
• TVbrightness–IfthelightinglevelinyourTVroomchanges,usethissettingtohelpprovideabetterviewingexperience;settodarkerforadarkerroom,andbrighterforabrighterroom.ChooseamongNormalandfourothersettingstomaketheoverallpicturebrighterordarker.Sothatyoudon’thavetomakethistypeofchangeforeachTVinputoneatatime,thissettingincreasesordecreasestheTV’sgeneralbrightnessacrossallTVinputs.ThissettingisidenticaltotheTVbrightnesssettingyoucanaccessintheOptionsmenuwhilewatchingaprogram.
• Settingsperinput–ThissectionofoptionslistseachTVinput.Selectaninputtoswitchtothatinput.ThenpressÞtodisplaytheOptionsmenu,whereyoucanadjusttheinput’ssettingswhilewatchingalivepictureandlisteningtothesoundfromthatinput.
Tip:Youdon’thavetogototheSettingsmenufirst—youcandisplayaninput’sOptionsmenuandadjustitssettingswheneveryouarewatchingtheinputbypressingÞ.
Options menu
TheOptionsmenuforeachTVinputprovidessettingsforcontrollingtheappearanceofthepictureandthequalityoftheaudio.
ToviewtheOptionsmenu,pressÞwheneveryouarewatchingaTVinputorstreamingavideo.TheOptionsmenuisapanelthatappearsovertheleftsideofthescreen:
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ToadjustthesettingsontheOptionsmenu,presstheUPorDOWNarrowtohighlightasetting,andthenpresstheLEFTorRIGHTarrowtochangethesetting.You’llnoticethechangesyoumakerightawayinpictureappearanceoraudioquality.
Tip:Whenyouhighlightasetting,theheadertextexplainstheeffectofitscurrentvalue.Whenyoubegintoadjustasetting,theotheroptionsarehiddensoyoucanseemoreofthescreen.Eventhoughtheothersettingsarehidden,youcanmovethehighlightupordowntoadjusttheothersettings.
Options menu settings
• TVbrightness–Affectstheoverallbrightnessofthepicture.ThissettingappliesacrosstheentireTV;thatis,toallTVinputsandisidenticaltotheTVbrightnesssettingunderSettings>TVpicturesettings.
• Picturemode–Providespicturepresetsforvariousviewingpreferences.Thissettingappliestothecurrently-selectedinputonly.
• Picturesize–Adjuststheaspectratioofthepicture,enablingyoutoviewapictureinitsoriginalformat,orzoomorstretchittofillthescreen.TheAutosettinghasbeenfoundtoproducethebestpictureinmostcases.
• Audioeffect–AdjuststhesoundqualityoutputfromtheTVspeakers.ThissettingappliesacrosstheentireTV;thatis,toallTVinputs.Itdoesnotaffectthesoundqualityforheadphones,HDMI(ARC),orSPDIF(TOSLINK)connectors.
• Sleeptimer–SetsatimerthatturnsofftheTVafterthespecificamountoftime.Thissettingremainsineffectevenifyoustopwatchingthecurrentinput.
• Closedcaptioning–Controlswhenyouseecaptions.ThissettingisonlyofferedforAntennaTV,theAVinput,andstreamingvideos.Anysetvalueremainsineffectacrossonlytheseinputs.
o AntennaTV–Turncaptionsonoroff,orsetthemtoappearonlywhentheTVsoundismuted.
o AVinput–Turncaptionsonoroff,orsetthemtoappearonlywhentheTVsoundismuted.
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o Streamingvideochannel–Turncaptionsonoroff,setthemtoappearonlywhentheTVsoundismuted,oronlyduringinstantreplay(forstreamingcontentthatsupportsinstantreplay).
Note:IftheInstantReplay buttonisnotavailableonyourremotecontrol,youcanuseontheRokuApportheJumpBackbuttononauniversalremote.Formore
information,see“Otherdevices”onpage2.AdditionalcaptioningoptionsareprovidedintheCaptionsscreeninSettings.
• Captioningtrack–SelectswhichcaptiontracktodisplaywhenClosedCaptioningison.Thissettingremainsineffectonallinputsthatprovidecaptions.
• SAP–Selectswhethertoplayasecondaryaudioprogramormultichanneltelevisionsound,andwhichchoicetoplay.ThissettingappliesonlytoAntennaTVondigitalchannels.
Tip:TodismisstheOptionsmenu,justwaitafewsecondswithoutpressinganybuttons.OrpressÞagaintodismissthemenuimmediately.
Advanced picture settings
TheAdvancedpicturesettingsmenuforeachTVinputprovidessettingsforfinetuningtheappearanceofthepicture.Allofthesettingsinthismenuapplyonlytothecurrently-selectedinput.
TousetheAdvancedpicturesettingsmenu,firstpressÞtodisplaytheOptionsmenu.ThenselectAdvancedpicturesettings.
ToadjustthesettingsontheAdvancedpicturesettingsmenu,presstheUPorDOWNarrowtohighlightasetting,andthenpresstheLEFTorRIGHTarrowtochangethesetting.You’llnoticethechangesyoumakerightawayinpictureappearance.
Tip:Whenyouhighlightasetting,theheadertextexplainstheeffectofitscurrentvalue.Whenyoubegintoadjustasetting,theotheroptionsarehiddensoyoucanseemoreofthescreen.
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Eventhoughtheothersettingsarehidden,youcanmovethehighlightupordowntoadjusttheothersettings.AssoonasyoupresstheUPorDOWNarrow,theothersettingsbecomevisibleagain.
Advanced picture settings menu options
• Picturemode–Providespicturepresetsforvariousviewingpreferences.ThissettingduplicatestheoneontheOptionsmenu.WhenyouchangethePicturemode,otherpicturesettingsadjustaccordingly.Forexample,settingthePicturemodetoVividsetsBrightness,Contrast,Sharpness,andothervaluestoproduceaveryvibrantpicture.SettingPicturemodetoMoviechangesthesesamesettingstoproduceapicturesuitableforenjoyingmoviesinadarkenedroom.Ifyoumakechangestotheindividualpicturesettings—forexample,Contrast,orSharpness—thesesettingsaresavedforthecurrentinputandthecurrentpicturemode.Inthisway,theHDMI1input’sMoviepicturemodecanbecustomizedanddifferentthantheHDMI2input’sMoviepicturemodeandAntennaTV’sMoviepicturemode.UseResetpicturesettings,describedbelow,toreturntheinput’scurrentpicturemodetoitsoriginalvalues.
• DynamicContrast–Automaticallyadjuststhebacklightleveltoachievetheoptimumcontrastandpreventexcessivedifferencesbetweenlightanddarkareasofthescreen.TheBacklightoptionisdisabledwhenDynamicContrastisenabled.
• Backlight-Adjuststheoveralllightintensityofthescreen.• Brightness–Adjuststhedarkleveloftheblackareasofthepicture.• Contrast–Adjuststhewhitelevelofthelightareasofthepicture.• Sharpness–Adjuststhesharpnessoftheedgesofobjectsinthepicture.• Color–Adjuststheintensityofcolorsinthepicture.Asettingof0removesallcoloranddisplays
ablackandwhitepicture.• Tint–Adjuststhecolorbalancefromgreentoredtoobtainaccuratecolorsinthepicture.• Colortemperature–AdjuststheoverallcolorsinthepicturefromNormaltoslightlymore
bluish(Cool)toslightlymorereddish(Warm).• Gamemode–ControlswhetherGamemodeisonoroff.WhenOn,theTVperformslessimage
processingandhaslessinputlag.WhenOff,theTVmayperformmoreimageprocessingandhasmoreinputlag,whichislessdesirableforactiongames.AvailableonlyforHDMI®andAVinputs.
• Resetpicturesettings–Returnsallpicturesettingsfortheinput’scurrently-selectedPicturemodetotheiroriginalvalues.
Tip:TodismisstheAdvancedpicturesettingsmenu,justwaitafewsecondswithoutpressinganybuttons.OrpressÞagaintodismissthemenuimmediately.
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Changing privacy settings
Bydefault,whenconnectedtotheInternetandactivatedwithyourRokuaccount,theTVusesanadvertisingidentifiertotrackyourusagebehavior.YoucanchangetheprivacysettingsonyourTVintwoways:resettingtheadvertisingidentifierandlimitingadtracking.
Note:PrivacysettingsarenotpresentonTVsoperatinginnon-connectedmode.
Resetting the advertising identifier
Resettingtheadvertisingidentifierhastheeffectofclearingyourpriorusagehistoryandstartingover.Fromthatpointforward,yournewusagepatternsaffecttheadvertisementsyouseeonyourTV.
Toresettheadvertisingidentifier:
1. FromtheHomescreenmenu,navigatetoSettings>System>Privacy.2. HighlightResetadvertisingidentifier.PressÞtoviewmoreinformationaboutthisoption.
Whenyoufinishingreadingtheinformation,pressOKtoclosetheMoreInformationwindow.3. PressOKtoresettheadvertisingidentifier,andthenpressOKagaintodismisstheverification
message.
Limiting ad tracking
YoucanlimitRoku’strackingofyourusagebehaviorbylimitingadtracking.Whenyoudo,yourTVwilldisplayadsthatarenotpersonalizedbasedonyourTV’sadvertisingidentifier.
Tolimitadtracking:
1. FromtheHomescreenmenu,navigatetoSettings>System>Privacy.2. HighlightLimitadtracking.PressÞtoviewmoreinformationaboutthisoption.Whenyoufinish
readingtheinformation,pressOKtoclosetheMoreInformationwindow.3. PressOKtoselecttheLimitadtrackingoption.
Note:IfyouperformafactoryresetandthenreconnectyourTV,adtrackingisrestoreduntilyourepeatthesesteps.
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My Feed
UseMyFeedtofindoutwhenyoucanwatchmoviescomingsoon,andtogetupdatesonmovies,TVshows,andactorsthatyouarefollowing.
Movies Coming Soon
MyFeedgivesyouupdatesonyourlistofmoviesthatarecomingsoontotheaters.WithMyFeed,you’llknowwhenyourfavoritemovieisreadytostream,thechannelsitison,andhowmuchitwillcost.
SelectthemoviesyouwanttofollowbygoingtoMyFeed>MoviesComingSoon.You’llthenseealistofnewlyreleasedmoviesthatarenotyetavailableforstreaming.Selectamovie,andthenselectFollowthismovieonRoku.WhenyoureturntothemainMyFeedscreen,you’llseebannersforeachofyournewly-followedmoviesalongwithbannersformoviesandTVshowsyou’realreadyfollowing.
Movies, TV shows, and people
Inadditiontofollowingmoviescomingsoon,youcanfollowanymovie,TVshow,oractor.Todothis,usetheSearchfeaturetofindthemovie,TVshow,ornamethatyouwanttofollow,andthenselectFollowthismovie/TVshow/persononRoku.Formoreinformation,see“Searchingforsomethingtowatch”onpage17.
Note:TheTVtakesabitoftimetoupdateyournewly-followedshows.Untilitfindsatleastonechannelofferingthemovie,thecontentbannerinMyFeedshowsCheckbacklaterforupdates.
MyFeedalertsyouanytimeamovieorTVshowyouarefollowingbecomesavailableonanotherchannelandwheneveritspricechanges.AnumberinparenthesesnexttoMyFeedintheHomemenumeansthatMyFeedhasupdatedinformationthatyouhaven’tviewedyet.Forexample,youifthreeofyourfollowedshowshaveupdates,you’llseeMyFeed(3).
Note:WhenamovieorTVshowyouarefollowingbecomesavailable,thestreamingchannelofferingthemoviemightrequirethatyousubscribeorpayafeetoviewit.
Tip:MyFeedisavailableonlyifyourTVisconnectedtotheInternet.
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Searching for something to watch
SearchingformoviesandshowsacrossmultiplestreamingchannelsisoneoftheuniquefeaturesofyourTCL•RokuTV.Withinasinglesearchoperation,youcansearchby:
• Moviename• TVshowname• Actorordirectorname• Streamingchannelname• Gamename
Tip:RokuSearchisavailableonlyifyourTVisconnectedtotheInternet.
Note:RokuSearchdoesn’tsearchacrossallstreamingchannels,butsearchesacrosslotsofpopularstreamingchannels.Theactualchannelsitsearchesvarybylocale,butincludepopularproviderssuchasNetflixandseveralothers,withmorebeingaddedallthetime.
YoucancheckwhichstreamingchannelsareincludedinRokuSearchbygoingtotheSearchscreen,clearingallprevioussearchestorevealthesearchinstructions,andthenwatchingthechanneltilescycleatthebottomofthescreen.
Tosearch,selectSearchontheHomescreenmenu.TheSearchscreenhasakeyboardgridandinitiallydisplaysinstructions—asetoficonsrepresentingsearchcategoriesandalistofparticipatingprovidertiles.
Tip:Ifyoudon’tseetheinstructions,navigatetotheendofthelistofrecentsearchesandselectClearrecentsearchselections.
How do I search?
Tosearch,usethearrowbuttonstonavigatetheon-screenkeyboard,enteringafewcharactersofthesearchterm.Witheachadditionalcharacteryouenter,younarrowdownthesearchandthesearchresultsbecomemorerelevant.
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Tip:UsethefreeRokumobileapponyourcompatiblesmartphoneortablettomakesearchingevenfaster.Notonlycanyouuseyourdevice’skeypadtotype,youcansearchsimplybytouchingthevoicesearchiconandsayingthenameofthemovie,TVshow,actorordirector,channel,orgame.
Aniconnexttoeachsearchresultshowsthecategoryoftheresult(movie,TVshow,actor).
• PresstheRIGHTarrowtomovethehighlightintothelistofsearchresults.• PresstheUPandDOWNarrowstoscrollthroughthelistofsearchresultstohighlighttheitem
youwanttoview.
I found a show, now what?
Nowthatyou’vehighlightedtheshow,movie,actor,game,orstreamingchannelyouwerelookingfor,presstheRIGHTarrow.
Ifyoursearchresultwasanactor,director,orotheritemthatdoesnotrepresentasingleitemofcontent,you’llseeanotherlisttonarrowdownyoursearch.ContinuehighlightingresultsandpressingtheRIGHTarrowuntilyoufindasingle,viewablecontentitem.
• AnHDlogomeansthatthecontentisavailableinhigh-definition.• Thecheckedcircleadjacenttothetitlemeansyouhavealreadyaddedthestreamingchannel.
Ifyoursearchresultwasagameorastreamingchannel,you’llseedetailedinformation,images,andavailableactions,suchasalistofstreamingchannelsandthecostofgettingtheitemorchannel.
Note:Somechannelsmayrequireasubscription.
Following on Roku
RatherthanwatchtheshowyoufoundinSearch,youcanaddittoMyFeedandwaituntilit’savailableonaparticularstreamingchanneloravailableatabetterprice.Fromthesearchresultsscreen,selectFollowonRoku.ThengotoMyFeedperiodicallytocheckforupdatestoeachofyourfollowedmovies,TVshows,orpeople.Formoreinformation,see“MyFeed”onpage16.
Recent Searches
ThenexttimeyouuseRokuSearch,theSearchscreendisplaysalistofrecentsearchselectionsinplaceofthesearchinstructions.
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Usingtherecentsearchselectionslistmakesiteasytoquicklygettoapreviouslyfounditem,forexample,tofindanothermoviewiththesameactor,oranotherTVshowinthesameseries.
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Using the Roku Channel Store
TheStreamingChannelsmenuoptiontakesyoutotheRokuChannelstore,whereyoucanaddnewstreamingchannelstoyourTV.
Tips:
• TheStreamingChannelsmenuoptionisavailableonlyifyourTVisconnectedtotheInternet.
• YoualsocansearchforstreamingchannelsbyusingtheSearchoption,asexplainedin“Searchingfor”onpage17.
Tomakeiteasiertofindwhatyouwant,thestreamingchannelsintheRokuChannelStorearecategorizedbytopic.PresstheUPandDOWNarrowstohighlightthecategoryyouwant,andthenpresstheRIGHTarrowtomovethehighlightintothegridofstreamingchanneltiles.
Whenyoufindastreamingchannelyouwanttoaddorlearnmoreabout,highlightitandpressOKtodisplaymoredetails.
• Ifthestreamingchannelyouareaddingisfree,youcanselectGotochanneltostartwatchingitimmediately.
• Ifthereisaone-timeorrecurringfeeassociatedwithusingthestreamingchannel,youmustagreetothetermsandconditions,acceptthefee,and—ifyoucreatedonewhenyouactivatedyourRokuTV,enteryourRokuPINcodetoauthorizethecharges.
• Ifyoualreadyhaveasubscriptiontothestreamingchannel—forexample,youalreadysubscribetoNetflixoryoureceiveHBOthroughyourcableTVprovider—youmustcompleteadifferent,simpleauthorizationsteptoaddthestreamingchannel.
Youonlyhavetocompletetheauthorizationoractivationsteponetime,whenyouinitiallyaddthestreamingchannel.Afterthat,yousimplyselectthestreamingchanneltilefromyourHomescreentostartwatching.(Channelandcontentavailabilityissubjecttochange.Chargesmayapplytoyourselection.)
Tip:Newstreamingchannelsareaddedcontinuously,sobesuretocheckbackeverynowandthen.
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Note:Ifyoudon’trememberyourPIN,orifwanttochangewhetheryouneedtouseaPINtomakepurchasesonyourRokuaccount,see“ChangingyourRokuChannelStorePINpreference”onpage41.
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Customizing your TV
ThereareseveralthingsyoucandotopersonalizeyourTV.
Rearrange tiles
WheneveryouaddaTVinputtile,it’saddedatthetopofyourHomescreen.WheneveryouaddanewstreamingchannelfromtheRokuChannelStore,it’saddedatthebottomofyourHomescreen.
YoucaneasilyrearrangetheorderofthetilesontheHomescreentosuityourviewingpreferences.Forexample,youmightwantAntennaTVtobethefirsttileinyourHomescreen.Butifyoumostlywatchonestreamingchannel,youmightwantitstiletobethefirstoneonyourHomescreen.
Rearrangingtilesiseasy:
1. FromtheHomescreen,highlightoneofthetilesyouwanttomove.2. PressÞtodisplayalistofoptionsforthetypeoftileyouselected.3. SelectMoveinputorMovechannel.Thelistofoptionsdisappearsandthehighlightedtile
showsarrowsindicatinghowitcanbemoved
4. Usethearrowbuttonstomovethehighlightedtiletoitsnewposition.Asyoumovethetile,itpushesothertilesoutofitsway.
5. PressOKtolockthetileintoitsnewposition.6. RepeatthesestepstomoveothertilesuntilyouhavearrangedyourHomescreentoyourliking.
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Edit broadcast TV channel lineup
WhenyousetuptheTVtunerasdescribedin“SettingupAntennaTV”onpage2,theTVaddsallthechannelswithgoodsignalsthatitcoulddetectinyourarea.It’slikelythatyounowhavemorechannelsthanyouwantinyourchannellist.
Toeditthechannellineup,fromtheHomescreen,navigatetoSettings>TVinputs>AntennaTV>Editchannellineup.You’llseeascreenlistingallofyourchannels.AdjacenttothelistofchannelsisaminiatureTVscreenplayingthehighlightedchannel’spictureandsound.
Highlighteachchannelyouwanttohide,andthenpressOKtohidethechannel.
Tip:Ifyouneedtoseeorhearthehighlightedchannel,waitacoupleofsecondsfortheTVtostartplayingthechannel’spictureandsound.Alsonotethatifyou’veenabledparentalcontrolsandtheprogramonthecurrentchannelisblocked,youwon’tseeapictureorhearsoundwhileeditingthechannellineup.
Rename inputs
RatherthantryingtorememberthatyourBlu-rayplayerisconnectedtoHDMI1andyourgameconsoleisconnectedtoHDMI3,youcanrenametheTVinputstomatchtheconnectedcomponent.
Note:Renaminganinputalsochangestheiconassociatedwithit.
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Torenameaninput,youcaneither:
• HighlighttheinputtileintheHomescreen,andthenpressÞtodisplayalistofoptions.Fromthelistofoptions,selectRenameinput.Thenselectanewnameandicon.
or
• FromtheHomescreen,navigatetoSettings>TVinputs.OntheTVinputsscreen,selecttheinputyouwanttorename,selectRename,andthenchooseanewnameandiconfromtheprovidedlist.
Press toreturntotheHomescreen.Thenewnameandiconarenowineffect.
Remove unwanted tiles
It’seasytoremoveunusedTVinputsandunwantedchannelorapptiles.Forexample,ifyouneverusetheHDMI3input,orifyoudon’tliketheweatherappyouaddedfromtheRokuChannelStore,youcanremovethemfromyourHomescreen.
Note:YoualsocanremovetheAntennaTVtileifyouneverusetheTVtuner.ButbeawarethatremovingtheAntennaTVtilealsodeletesthebroadcastTVchannellist.You’llhavetosetuptheTVtuneragainnexttimeyouwanttoviewbroadcastTV.InstructionsforsettinguptheTVtunercanbefoundin“SettingupAntennaTV”onpage2.
• Toremoveanytile,highlighttheinputtileintheHomescreen,andthenpressÞtodisplayalistofoptions.Fromthelistofoptions,selectRemoveinput.Inthescreenthatfollows,confirmyouwanttoremovetheinput.
• Alternatively,toremoveaTVinputtilefromtheHomescreen,navigatetoSettings>TVinputs.OntheTVinputsscreen,selecttheinputyouwanttoremove,andthenselectRemove>Confirm.Thenpress toreturntotheHomescreen.
Change themes
AnotherwaytocustomizeyourTVistochangeitstheme.ThethemeestablishesthelookandfeeloftheTVthroughcolors,designs,andfonts.
Tip:ThemesareavailableonlywhenyourTVisconnectedtotheInternet.Somethemesrequirepayment.
Tochangethetheme,intheHomescreenmenunavigatetoSettings>Themes.IntheThemesscreen,choosefromthefollowingoptions:
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• Mythemes–Highlightatheme,andthenpressOKtoswitchtothattheme.• Customsettings–TurnFeaturedthemesonoroff.WhenFeaturedthemesison,theTV
automaticallyswitchestofeaturedthemes—likecertainholiday-inspiredthemes—foralimitedtimewheneverRokumakesthemavailable,andthenswitchesbacktoyourselectedthemewhenthefeaturedthemeexpires.Whenoff,theTValwaysusesyourselectedtheme.
Change sound effects volume
SoundeffectsarethenoisestheTVmakestoletyouknowitreceivedyourcommand.Youcanchangethevolumeofsoundeffectsorturnthemoff.
Toadjustthesoundeffectsvolume,intheHomescreenmenu,navigatetoSettings>Audio>Menuvolume.NavigatetotherightandthenchangethesettingtoHigh,Medium,Low,orOff.
Configure power settings
PowersettingsletyousetupyourTVsothatitturnsontothelocationyouchoose.PowersettingsalsohelpyourTVsaveenergybyautomaticallyturningitoffundercertainconditions.
Power on settings
PoweronsettingstelltheTVwhattodowhenyouturnonthepower.Toconfigurethepoweronsettings,fromtheHomescreenmenu,navigatetoSettings>System>Power>Poweron.Highlightthepoweronlocationfromthelist,andthenpressOKtoselectit.
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Auto power off settings
Tohelpyousaveenergy,yourTVcanautomaticallyturnitselfoffafteraperiodofinactivityoraperiodduringwhichnosignalhasbeendetected.Itisfactory-configuredtodobothofthesethings,butyoucanchangethesesettingsifneeded.
Toconfigureautomaticpoweroff,fromtheHomescreenmenunavigatetoSettings>System>Power>Autopowersavings.InthePowersettingsscreen,highlightthefollowingoptionsandpressOKtoturnthemonoroff:
• After15minutesofnosignal–Ifnovideosignalispresentfor15minutes,theTVgoesintostandbymode.
• After4hoursofnointeraction–Ifnovideoactivityoruserinteractionoccurfor4hours,theTVgoesintostandbymode.
Configure parental controls
ParentalcontrolsenableyoutocontrolwhetherthemembersofyourhouseholdcanviewcertainkindsofbroadcastTVprograms.Whenaprogramorfeatureisblocked,youcanunblockitbyenteringaparentalcontrolPINthatonlyyouknow.
Note:TheparentalcontrolfeaturecanbeusedtohidetheMovieStore,TVStore,andNewsoptionsthatareavailableontheHomescreenmenuofTVsmanufacturedfortheUnitedStates.However,theparentalcontrolsfeaturedoesnotblockotherstreamingcontentnorcontentfrominputsotherthantheTVtuner.
Creating a parental control PIN
ThefirsttimeyouaccesstheParentalcontrolsscreen,youmustcreateanewparentalcontrolPIN.Thereafter,wheneveryouwanttochangeparentalcontrolsettings,unblockprogrammingthathasbeenblocked,changethePIN,ordisableparentalcontrols,youmustenteryourparentalcontrolPIN.
Tip:YourparentalcontrolPINhasnothingtodowithyourRokuPIN.Youcanmakethemthesameifyouwant—thisisentirelyyourchoice.
TocreateanewparentalcontrolPIN,fromtheHomescreenmenunavigatetoSettings>Parentalcontrols.Thescreendisplaysanumerickeypad.UsethearrowbuttonsandtheOKbuttontoenterafourdigitcode.ThenrepeattheprocesstoenterthesamePINagain,justtomakesureyoucorrectlyenteredthePINyouwanttouse.
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Important:IfyouforgetyourparentalcontrolPIN,theonlywaytorecoveristoperformafactoryresetoperation,asexplainedin“Factoryreseteverything”onpage41.Besuretowriteitdowninasafeplacejustincase.
Blocking Movie Store, TV Store, and News (US TV models only)
OneoftheparentalcontroloptionsistocompletelyhidetheentertainmentoptionsthatareavailabledirectlyontheHomescreenmenuofTVsmanufacturedforsaleintheUnitedStates.(TheMovieStore,TVStore,andNewsoptionsarenotavailableonTVsmanufacturedforsaleinCanada).
TohideHomescreenentertainmentoptions:
1. FromtheHomescreenmenu,navigatetoSettings>Parentalcontrols,andthenenteryourparentalcontrolPIN.
2. IntheParentalcontrolsscreen,highlightHomescreenandthenselectorcleareitheroftheseoptions:• Hide“MovieStoreandTVStore”–RemovestheMovieStoreandTVStoreoptionsfrom
theHomescreenmenu.• Hide“News”–RemovestheNewsoptionfromtheHomescreenmenu.
Tip:Touseeitheroftheseoptionsafteryou’vehiddenthem,youmustreturntothisscreenandremovethecheckmarkfromthecorrespondingHidecommand.
Blocking Broadcast TV shows
ForbroadcastTV,parentalcontrolsuseinformationembeddedinthebroadcastsignaltodeterminewhethertoallowaprogramtobedisplayed.ParentscanconfigureparentalcontrolstoblockbroadcastTVprogramsthatmeetorexceedaspecificrating,sotheycannotbeviewedorheardunlessthecorrectparentalcontrolPINisentered.
Note:Ratingstandardsdifferbycountry.
Enabling parental control of TV shows
ThefirststepinblockingTVshowsistoenableparentalcontrolofTVshows.
ThissettingisprovidedseparatelytomakeiteasierforyoutoturnparentalcontrolofTVshowsonandoffwithoutdisturbingtheirsettings.Forexample,yourkidsaregoingtosummercampfortwoweeks,andwhiletheyaregone,youdon’twanttohavetodealwithunblockingshowsthatyouwanttowatchbyenteringyourparentalcontrolPIN.AllyouneedtodoisclearEnableparentalcontrols,andallTVshowsareunblocked.Whenthekidsreturn,selectEnableparentalcontrolsagain,andallofyourparentalcontrolsettingsarerestoredinasingleoperation.
ToenableparentalcontrolofTVshows:
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1. IntheHomescreenmenu,navigatetoSettings>Parentalcontrols,andthenenteryourparentalcontrolPIN.
2. IntheParentalcontrolsscreen,navigatetoTVtuner>ParentalcontrolofTVshows.3. MakesurethecheckboxnexttoEnableparentalcontrolsischecked.Ifnot,highlightitand
pressOK.
Blocking based on US TV ratings
MostbroadcastUSTVshows—otherthanmovies—containratingdatathatenablesparentalcontrolstoblockshowsthatparentsdon’twantotherstoview.Theratingsaredividedintotwogroupsthatfunctionindependently:
• Youthgroup–TV-Y,TV-Y7• Maingroup–TV-G,TV-PG,TV-14,TV-MA
Withineachofthesegroups,theratingsinteractsuchthatifyoublockaparticularlevelofcontent,theTValsoblocksallcontentwithahigherrating.Conversely,ifyouunblockaparticularlevelofcontent,theTValsounblocksallcontentwithalowerrating.Forexample,ifyoublockTV-PGprograms,theTValsoblocksTV-14andTV-MAprograms.IfyousubsequentlyunblockTV-14programs,TV-PGprogramsarealsounblocked,butTV-MAprogramsremainblocked.
Similarly,withinthemaingroup,contenttypescanbeindividuallyblocked.Forexample,youcanblockjustcoarselanguageinshowswithaTV-PGrating.Ifyoudo,thentheTValsoblocksshowswithcoarselanguageinthehigherratings(TV-14andTV-MA).SubsequentlyunblockingcoarselanguageinTV-14ratingsdoesnotunblockcoarselanguageinTV-MAprograms,butitdoesunblockcoarselanguageinTV-PGprograms.
ToblockTVshowsbasedonUStelevisionratings:
1. FromtheHomescreenmenu,navigatetoSettings>Parentalcontrols,andthenenteryourparentalcontrolPIN.
2. IntheParentalcontrolsscreen,navigatetoTVtuner>TVratings.Chooseamongthefollowingsettings:• Entireratings–Highlighttheratingyouwanttoblock,andthennavigatetotherightand
selectthefirstoptionthatblockstheentireratinglevel(andallhigherratinglevels).• Individualcontenttypes–Highlighttheratingthatcontainsthecontenttypeyouwantto
block,andthenselectthecontenttypesyouwanttoblockfromamongthoselisted.Rememberthatblockingacontenttypeinoneratingblockstheequivalentcontenttypeinallhigherratinglevels.
Blocking based on US movie ratings
MostmoviesintheUSareratedbytheMotionPictureAssociationofAmerica,orMPAA,sotheratingsareknownasMPAAratings.TVbroadcastsignalscarrymovieratingdatathatenablesparentalcontrolstoblockshowsthatparentsdon’twantotherstosee.Theratingsare:
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• G–Generalaudiences• PG–Parentalguidancesuggested• PG-13–Parentsstronglycautionedforchildrenage13oryounger• R–Restricted• NC-17–Notforage17oryounger
UnlikeUSTVratings,therearenoindividualcontenttypeswithintheratings.ButlikeTVratings,blockingmovieswithaparticularratingalsoblocksmovieswithahigherrating,andunblockingmovieswithaparticularratingalsounblocksmovieswithalowerrating.
Tip:BlockingmovieswithanNC-17ratingalsoblocksprogramswiththenow-obsoleteXrating,whichcanstilloccurintheprogramdataofoldermovies.
ToblockmoviesbasedonMPAAratings:
1. FromtheHomescreenmenu,navigatetoSettings>Parentalcontrols,andthenenteryourparentalcontrolPIN.
2. IntheParentalcontrolsscreen,navigatetoTVTuner>Movieratings.3. Selecttheratinglevelyouwanttoblock.Youneedonlyselectoneratinglevel,andallhigher
levelsareautomaticallyblocked.
Blocking based on Other ratings
YourTVcanblockprogramshavingratingsthathadnotbeendefinedwhentheTVwasmanufactured.ItdoesthisbydetectinganewRatingRegionTableinaprogramandthendownloadingthenewtableanddisplayingitsratingintheParentalcontrols.
WhentheTVdownloadsanewRatingRegionTable,itaddsanewoptiontothelistofratingtypes:Otherratings.IfyouseethisoptionintheParentalcontrolsscreen,youhavetunedtoastationthathasimplementedanewratingtable.OncethenewratingtablehasbeendownloadedtotheTV,itremainsintheTVuntilitisfactoryreset,andyoucanconfigureblockingbasedonthenewratings.
NewRegionRatingTablescanhaveindependentratinglevels,orratinglevelsthatinteractinthesamewaysasthebuilt-inUSTVandMPAAMovieratings.
Tip:IfyourTVdownloadsanewRegionRatingTable,you’llhavetoexperimentwithitssettingstounderstandhowtouseit.
Blocking based on Canadian English ratings
Canadian-Englishlanguageandthird-languageprogramsthatarebroadcastinCanadaareratedbytheActionGrouponViolenceonTelevision,orAGVOT.TVbroadcastsignalscarryratingdatathatenablesparentalcontrolstoblockshowsthatparentsdon’twantotherstoviewbasedoncontentcontainingviolence,language,sex,ornudity.Theratingsare:
• C–Childrenunder8years
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• C8–Children8yearsandolder• G–Generallysuitableforallagegroups• PG–Parentalguidancesuggestedforviewersunder14years• 14+–Generallynotsuitableforviewersunder14years• 18+–Generallynotsuitableforviewersunder18years
Blockingcontentwithaparticularratingalsoblockscontentwithahigherrating,andunblockingcontentwithaparticularratingalsounblocksmovieswithalowerrating.
ToblockprogramsbasedonAGVOTratings:
1. FromtheHomescreenmenu,navigatetoSettings>Parentalcontrols,andthenenteryourparentalcontrolPIN.
2. IntheParentalcontrolsscreen,navigatetoTVtuner>CanadianEnglishratings.3. Selecttheratinglevelyouwanttoblock.Youneedonlyselectoneratinglevel,andallhigher
levelsareautomaticallyblocked.
Blocking based on Canadian French ratings
Canadian-FrenchlanguageprogramsthatarebroadcastinCanadaareratedbytheRégieducinémaduQuébec.TVbroadcastsignalscarryratingdatathatenablesparentalcontrolstoblockshowsthatparentsdon’twantotherstoviewbasedoncontentcontainingviolence,language,sex,ornudity.Theratingsare:
• G–Generallysuitableforallagegroups• 8+–Viewers8yearsandolder• 13+–Viewers13yearsandolder• 16+–Viewers16yearsandolder• 18+–Adultsonly
Blockingcontentwithaparticularratingalsoblockscontentwithahigherrating,andunblockingcontentwithaparticularratingalsounblocksmovieswithalowerrating.
ToblockprogramsbasedonCanadian-Frenchratings:
1. FromtheHomescreenmenu,navigatetoSettings>Parentalcontrols,andthenenteryourparentalcontrolPIN.
2. IntheParentalcontrolsscreen,navigatetoTVtuner>CanadianFrenchratings.3. Selecttheratinglevelyouwanttoblock.Youneedonlyselectoneratinglevel,andallhigher
levelsareautomaticallyblocked.
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Blocking unrated programs
SomebroadcastTVshowsandmoviesareassignedaratingof“Unrated”.Whetherornotsuchprogramscontaincontentthatisobjectionabletoyoucannotbedetermined.However,youcanchoosetoblocksuchprograms.
Toblockallunratedbroadcasts:
1. FromtheHomescreenmenu,navigatetoSettings>Parentalcontrols,andthenenteryourparentalcontrolPIN.
2. IntheParentalcontrolsscreen,navigatetoTVtuner>Blockallunratedprograms.3. HighlightUnratedprogramsandpressOK.Whenblockingisenabled,theadjacentpadlockicon
changesfromunlockedtolocked.
Tip:Blockingprogramsthathavebeenassignedaratingof“Unrated”doesnotblockprogramsthathavenoratingassignedtothem(forexampleabroadcastofalocaltowncouncilmeeting).ProgramsthatdonothaveanassignedratingdisplayRatingNA(for“notapplicable,meaningaratingisnotneeded).Programsthathavenoassignedratingareconsidered“safe”;therefore,thereisnoneedtoblockthem.
What happens when a TV show is blocked?
Afteryou’vesetupparentalcontrols,TVshowsandmoviescanbeblocked:
• Whenyouchangechannelsandthenewchannelisplayingaprogramwhoseratingexceedsyoursettings.
• Whenanewshowcomesonthechannelyouarewatchinganditsratingexceedsyoursettings.
Whenaprogramisblockedbyparentalcontrolsettings,theTVdisplaysablockedmessage:
Wheneverthisblockedmessageappears,boththevideoandaudiooftheshowareblocked,aswellasprogramdatathatwouldnormallyappearintheareaatthebottomofthescreen.
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Towatchtheblockedprogram,youneedtoknowthePINcodedefinedwhenyouenabledparentalcontrols,asexplainedin“CreatingaparentalcontrolPIN”onpage26.
1. PressOKtoselectUnblockanddisplayaPINpad.
2. UsethearrowbuttonstoenteryourparentalcontrolPINcode,andthenpressOKtoselectUnblockeverything.
Afterunblockingshowsthathavebeenblocked,allblockingisdisabledfortwohoursoruntilyouturnofftheTV.
Changing the parental control PIN
TochangeyourparentalcontrolPIN:
1. FromtheHomescreenmenu,navigatetoSettings>Parentalcontrols,andthenenteryourparentalcontrolPIN.
2. IntheParentalcontrolsscreen,highlightChangePIN.3. Movethehighlightintotheadjacentkeypad,andthenusethearrowbuttonsandtheOKbutton
toenterafourdigitcode.ThenrepeattheprocesstoenterthesamePINagain,justtomakesureyoucorrectlyenteredthePINyouwanttouse.
Resetting parental controls
Sonowyourkidshavegrownupandgoneawaytocollege,andyounolongerwanttodealwithblockedprograms.
Toeraseallparentalcontrolsettings:
1. FromtheHomescreenmenu,navigatetoSettings>Parentalcontrols,andthenenteryourparentalcontrolPIN.
2. IntheParentalcontrolsscreen,highlightResetparentalcontrols.
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3. Followtheinstructionsonthescreentoconfirmthatyouwanttoeraseallparentalcontrolsettings.
Tip:ResettingparentalcontrolsalsoerasesyourparentalcontrolPIN.
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More settings
ThissectiondescribesthefeaturesandsettingsoftheTVthatwerenotcoveredintheotherpartsofthisguide.
Changing network settings
Ifneeded,youcanchangeyournetworksettingsatanytime.Forexample,ifyouchangethenameofyourwirelessnetwork(itsSSID)oritspassword,youwillneedtochangeyourTV’ssettingssothatitcancontinuetoconnect.Also,ifyoudecidednottoconnecttotheInternetin“GuidedSetup”onpage5,youcanuseNetworksettingstoconnectatalatertime.
Tochangenetworksettings,fromtheHomescreenmenu,navigatetoSettings>Network,andthenpresstheRIGHTarrow.Atthispoint,youcanchoosethefollowingoptions:
• Updateconnection–PressOKtostarttheupdateprocess.TheTVusesyourcurrentnetworkinformationtoreconfirmthewirelessnetworkconnection,thelocalnetworkconnection,andtheInternetconnection.
• Setupnewconnection–PressOKtostartascanforwirelessnetworks.Followtheon-screeninstructionstocompletethenetworkconnection.Forhelpwithsettingupanewconnection,see“SettingupyourTV”onpage6.
Changing caption settings
Youcanchangemanydifferentsettingsthataffecttheappearanceofcaptions.
Tochangecaptionsettings,fromtheHomescreenmenu,navigatetoSettings>Captions,andthenpresstheRIGHTarrow.Atthispoint,youcanchoosethefollowingoptions:
• Captionsmode–ChooseOff,On,Instantreplay,orWhenmute.o IfyouchooseOn,theTVdisplayscaptionswhenevertheyareavailableintheprogram
information.ThissettingappliestoAntennaTV,theAVinput,andstreamingchannels.o IfyouchooseInstantReplay,theTVdisplayscaptionsonlyduringareplayoperation;
thatis,afterpressing tojumpbackafewsecondsinstreamingvideo.Thissettingappliesonlytostreamingchannelswhentheprogrambeingstreamedsupportsinstantreplay.
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o IfyouchooseWhenmute,theTVdisplayscaptionsonlywhenthesoundismuted.ThissettingappliestoAntennaTV,theAVinput,andstreamingchannels.
Note:If isnotavailableonyourremotecontrol,youcanuse ontheRokuApportheJumpBackbuttononauniversalremote.Formoreinformation,see“Otherdevices”onpage2.
ThissettingreflectstheClosedcaptioningsettingsintheOptionsmenuforcertainTVinputs,asexplainedin“Optionsmenusettings”onpage12.Notethat,onceenabled,thecaptionsmoderemainssetforallapplicableinputsuntilyouturnitoff.
Tip:Somestreamingchannelsrequireyoutoenablecaptionsthroughasettingwithintheirchanneleventhoughyouhaveturnedoncaptionseverywhereelse.
• Textstyle–Choosefromalistoffonts.Asyoumovethehighlighttoeachfont,youcanseeasampleoftheresultinanadjacentpanel.
• Textedgeeffect–Choosefromalistofedgeeffectstyles,suchasraised,depressed,andvariousshadows.Asyoumovethehighlighttoeacheffect,youcanseeasampleoftheresultinanadjacentpanel.
• Textsize–Choosefromalistofsizes.Asyoumovethehighlighttoeachsize,youcanseeasampleoftheresultinanadjacentpanel.
• Textcolor-Choosefromalistofcolorsforthetext.Asyoumovethehighlighttoeachcolor,youcanseeasampleoftheresultinanadjacentpanel.
• Textopacity-Choosefromalistofopacitysettingsforthetext.Thissettingdetermineshowmuchtheareabehindthetextshowsthroughthetext.Avalueof100%blocksallofthecontentbehindthetext.Asyoumovethehighlighttoeachsetting,youcanseeasampleoftheresultinanadjacentpanel.
• Backgroundcolor-Choosefromalistofcolorsforthebackgroundareabehindthetext.Asyoumovethehighlighttoeachcolor,youcanseeasampleoftheresultinanadjacentpanel.Notethatyouwon’tseeanychangeunlessyousettheBackgroundopacitytoavalueotherthanOff.
• Backgroundopacity-Choosefromalistofopacitysettingsforthebackgroundofthecaption.Thissettingdetermineshowmuchtheareabehindthecaptionbackgroundshowsthroughthebackground.Avalueof100%blocksallofthecontentbehindthebackground.Asyoumovethehighlighttoeachsetting,youcanseeasampleoftheresultinanadjacentpanel.
• Windowcolor-Choosefromalistofcolorsforthewindowrectanglesurroundingtheentirecaption.Asyoumovethehighlighttoeachcolor,youcanseeasampleoftheresultinanadjacentpanel.Notethatyouwon’tseeanychangeunlessyousettheWindowopacitytoavalueotherthanDefaultorOff.
• Windowopacity-Choosefromalistofopacitysettingsforthewindowrectanglesurroundingtheentirecaption.Thissettingdetermineshowmuchtheareabehindthecaptionwindowshowsthroughthewindow.Avalueof100%blocksallofthecontentbehindthewindow.Asyoumovethehighlighttoeachsetting,youcanseeasampleoftheresultinanadjacentpanel.
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Changing time settings
Youcanchangetimesettingstosuityourpreferences.YoucanfindthefollowingsettingsbynavigatingfromtheHomescreenmenutoSettings>System>Time:
• Sleeptimer–SetatimedelayafterwhichtheTVwillautomaticallyshutoff.ThissettingreflectsthesettingyoucanmakeintheOptionsmenufromanyTVinput,asexplainedin“Optionsmenusettings”onpage12.Notethatthesleeptimersettingisnotinputspecific.
• Timezone–Selectwhethertosetthetimezoneautomaticallyormanually,andifsetmanually,selectyourcurrenttimezone.Typically,aTVconnectedtotheInternetcandiscoveritsowntimezoneautomatically,andaTVthatisnotconnectedtotheInternetmustbesetmanually.Initially,thissettingismadewhenyousetuptheTVtuner,asexplainedin“SettingupAntennaTV”onpage2.Correcttimezoneinformationisneededtocorrectlydisplayprogramdata.
• Clockformat–Selectwhethertodisplaytimeina12-houror24-hourformat,ortoturnofftimedisplay.ThissettingisavailableonlyonTVsthatareconnectedtotheInternet.Non-connectedTVsdonotdisplaythetime.
Scanning for broadcast TV channels again
Therewillbetimeswhenyouneedtocreateanewchannellist.Forexample,you:
• Changecableproviders• ReorientyourTVantenna• Movetoadifferentcitywithdifferentchannels
WheneveryouneedtoupdateyourTVchannellist,youcanrepeatthechannelscan.
Tip:Repeatthechannelscanfromtimetotimetomakesureyouarereceivingallofthelatestchannels.Broadcastersaddandremovechannels,movechannelstodifferentpartsofthespectrum,andchangethepowerlevelsoftheirchannelsperiodically.
Torepeatthechannelscan,fromtheHomescreenmenu,navigatetoSettings>TVinputs>AntennaTV>Scanagainforchannels.ThenselectStartfindingchannelstobeginthechannelscanprocess.Thescreensandoptionsthatappearduringthisprocessareidenticaltothosedescribedin“HowdoIsetuptheTVtuner?”onpage2.
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Using the TV in a home theater
YourTVhasseveralfeaturesthatmakeitanidealTVforahometheater.Butyoumightnotnoticethembecausetheyremaininthebackgrounduntilyoudecidetousethem.
Turning off the speakers
WhenyouuseyourTVwithasoundbaroranexternalamplifierandspeakers,you’llprobablywanttoturnofftheinternalTVspeakers.
ToturnofftheTV’sbuilt-inspeakers,intheHomescreenmenu,navigatetoSettings>Audio>TVspeakersandchangethesetting.
Tip:TheTV’sinternalspeakerscanbeenabledanddisabledautomaticallyasneededbysystemaudiocontrol,asdescribedin“Enablingsystemaudiocontrol”onpage39.Theinternalspeakersarealsoturnedoffwhenyouusetheheadphonejack.
Changing the audio mode
TheTVhastwoaudiomodes,accessedbynavigatingintheHomescreenmenutoSettings>Audio>Audiomode:
• Stereo–Usethissettingforinternalspeakers,headphones,andexternalstereoamplifiersconnectedthroughHDMI®ARC,SPDIFoptical,orheadphonejack.
• Auto–Usethissettingtoautomaticallydetectthebestaudiosettingbasedontheaudiostreaminthecontentyouarewatching.IfyouhaveconnectedtheTVtoanexternalAudio™compatibleamplifier,receiver,orsoundbarthroughHDMI®ARCorSPDIFoptical,theTVautomaticallyselectstheappropriatesurroundsoundcapabilitiesofthedevicebasedonthecharacteristicsofthecurrentprogram.
Setting up a digital audio connection
YoucanconnecttheTVtoanexternalamplifier,receiver,orsoundbarbyusingeitherofthesetwoconnections:
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• HDMIARC–TheHDMI®AudioReturnChannelenablestheTVtooutputdigitalaudioononeofitsHDMI®connectors.TheconnectedamplifiercanalsofunctionsimultaneouslyasaninputsourcetotheTV,ifneeded.TousetheARCcapability,youmustconnectanHDMI®cablefromyouramplifier’sHDMI®ARCconnectortotheHDMIARCconnectorontheTV.Youalsomust:
o BesureyourHDMI®cableiscertifiedbyHDMI®.o EnableHDMIARCunderSettings>System>Controlotherdevices(CEC),asexplained
in“EnablingHDMI®ARC”onpage39.• SPDIFoptical–TheTVhasanSPDIFopticalconnectorthatoutputsadigitalaudio
signal.Tousetheopticaloutput,connectaTOSLINKopticalcablefromtheamplifiertotheOpticalorSPDIFconnectorontheTV.
• Note:DolbyAudio™supportingDolbyDigitalPlus™formatisnotavailablethroughtheSPDIFopticaloutput.ThisformatisonlyavailablethroughtheHDMI®ARCconnection.
AftermakingtherequiredHDMI®ARCorSPDIFopticalconnection,gotoSettings>Audio>S/PDIFandARCoptionandselecttheaudioformattouse.
Note:Inmostcases,Autodetectisthebestoption.Othersettingscanresultinnosoundwhenthecontentyouareviewingdoesnotcontaintheaudiostreamtypeyouselected.
Controlling other devices through CEC
ConsumerElectronicsControl(CEC)enablesyourTVandotherCEC-compatiblehomeentertainmentcomponentstocontroloneanotherinvariousways.First,theCEC-compatibledevicesmust“discover”oneanotherandreporttheircapabilities.Afterthis,onedevicecancontrolanotheraccordingtothefeaturesyouenable.Forexample,playingadisconaBlu-rayplayercouldswitchtheTVtotheBlu-rayplayer’sinput.Or,poweringofftheTVcouldalsopowerofftheBlu-rayplayerandthehometheaterreceiver.
Discovering connected CEC devices
TodiscoverCECdevices:
1. MakesurethatyourCEC-compatiblecomponentsareconnectedtotheTVwithasuitablehigh-speedHDMI®cablethatsupportsHDMI®ARCandCECcontrol.
2. TurnoneachcomponentandmakesureallcomponentsareCECenabled.
Tip:SomemanufacturershavetheirownbrandednamesforCECfunctionality,soyoumightneedtoreadtheproductdocumentationtocorrectlyidentifytheCECfeaturesofthedevice.
3. OntheTV’sHomescreenmenu,navigatetoSettings>System>Controlotherdevices(CEC)andthenselectSearchforCECdevices.PressOKtorepeatthediscoveryprocess,ifnecessary.
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Whenfinished,theTVdisplaysalistofCECdevicesthatareconnectedtoeachHDMI®input,aswellasanydevicesthathadpreviouslybeenconnected.TheTVremembersthenamesofmultipleCECdevicesevenwhentheyarenolongerconnected.Ifthelistislongerthantheallowedspace,pressÞtoseeacompletelistinascrollablewindow.
Enabling HDMI® ARC
HDMI®ARCistheaudioreturnchannelthatisavailableononeoftheTV’sHDMI®ports.TheaudioreturnchannelenablesyoutosendaDolbyAudio™signalbacktoahometheaterreceiverthatisalsosendinganaudioandvideosignalintotheTV.UsingHDMI®ARCreducesthenumberofcablesneededandoptionallyletsyoucontrolthevolumeandmutestateofthereceiverbyenablingsystemaudiocontrol.
HDMI®ARCisdisabledbydefault.ToenableHDMI®ARC,intheHomescreenmenu,navigatetoSettings>System>Controlotherdevices(CEC),andthenhighlightHDMIARC.PressOKtoenableordisablethefeature.
Note:EnablingHDMIARCalsoenablesSystemaudiocontrol.AfterenablingHDMIARC,youcandisableSystemaudiocontrolifyouprefer.
Enabling system audio control
SystemaudiocontrolenablestheTVremotecontroltochangethevolumeandmutestateofanamplifierorsoundbarconnectedthroughHDMI®,andtodisplaytheexternaldevice’svolumeandmutestatusintheTV’son-screendisplay.
TheTVautomaticallyturnsoffitsinternalspeakersandsendsvolumeandmutecontrolsignalstoanexternalamplifierwhenallofthefollowingaretrue:
• SystemaudiocontrolisenabledontheTV.• TheTVisconnectedtoaCEC-compatibleamplifier,itispoweredon,andCECdiscoverabilityis
enabled.• TheCEC-compatibleamplifier’sHDMI®ARCconnectorisconnectedtotheTV’sHDMI®ARC
connectorwithasuitableHDMI®cable.
WhentheCEC-compatibleamplifierisoff,theTVautomaticallyturnsonitsspeakers(unlessyouhaveturnedthemoffasdescribedin“Turningoffthespeakers”onpage37)andresumeslocalcontrolofvolumeandmutestate.
Toenableordisablesystemaudiocontrol,intheHomescreenmenu,navigatetoSettings>System>Controlotherdevices(CEC)andhighlightSystemaudiocontrol.PressOKtoenableordisablethefeature.
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Enabling 1-touch play
1-touchplayenablesacomponenttocontrolwhichTVinputisactive.Forexample,pressingPlayonyourBlu-rayplayerswitchestheTVtotheBlu-rayinput.
1-touchplayisdisabledbydefault.Toenable1-touchplay,intheHomescreenmenu,navigatetoSettings>System>Controlotherdevices(CEC)andhighlight1-touchplay.PressOKtoenableordisablethefeature.
Enabling system standby
ThesystemstandbyfeaturecausesothercomponentstopoweroffwhenyoupoweroffyourTV.DependingontheCECSystemStandbyimplementation,italsomightenableconnectedcomponentstopoweroffyourTVwhenyoupoweroffthecomponent.
Systemstandbyisdisabledbydefault.Toenablesystemstandby,intheHomescreenmenu,navigatetoSettings>System>Controlotherdevices(CEC)andhighlightSystemstandby.PressOKtoenableordisablethefeature.
Restarting the TV
YoucanrestarttheTVwhennecessary.RestartinghasthesameeffectasunpluggingtheTVpowerandthenpluggingitinagain.
TorestarttheTV,navigatetoSettings>System>Power,andthenselectSystemrestart.HighlightRestart,andthenpressOKtoconfirmrestart.
WhiletheTVrestarts,thescreengoesdarkforafewseconds,andthendisplaysthestartupscreenforafewmoreseconds.Whentherestartoperationcompletes,theTVdisplaystheactivityyouselectedin“Poweronsettings”onpage25.
Resetting the TV
YoucanchoosetoresetonlytheTVpictureandaudiosettingstotheiroriginalvalues,orperformafullfactoryresettoreturntheTVtothestateitwasinwhenyoufirstunpackedandturnediton.
Reset audio/video settings
ToresetonlytheTVpictureandaudiosettingstotheiroriginalvalues,navigatetoSettings>System>Advancedsystemsettings>Factoryreset,andthenhighlightResetTVaudio/videosettings.Readtheinformationonthescreentomakesureyouunderstandwhattheresetoperationdoes.
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Toproceedwiththeresetoperation,pressPLAY/PAUSEthreetimesinarow.
Factory reset everything
AfullfactoryresetreturnstheTV’ssettingstotheiroriginalstateandremovesallpersonallyidentifiableinformationfromtheTV.Whenfinished,youmustrepeatGuidedSetup,reconnectingtotheInternet,re-linkingyourRokuaccount,andreloadinganystreamingchannels.YoualsomustrepeatAntennaTVsetupandinputconfiguration.
FactoryresetistherecommendedchoiceifyouwanttotransfertheTVtoanotherowner,anditistheonlychoiceifyouwanttoswitchfromstoremodetohomemode(ifyouinadvertentlyselectedstoremodeduringGuidedSetup).
Toperformafactoryreset,navigatetoSettings>System>Advancedsystemsettings>Factoryreset,andthenhighlightFactoryreseteverything.Readtheinformationonthescreentomakesureyouunderstandwhatthisresetoperationdoes.
Toproceedwiththefullfactoryreset,usetheon-screennumberpadtoenterthecodedisplayedonthescreen,andthenselectOKtoproceed.
Whenthefactoryresetoperationcompletes,theTVrestartsanddisplaysthefirstGuidedSetupscreen.
What if I can’t access the Factory Reset option?
ItispossiblethatyourTVmightgetintoastatewhereyoucannotaccessthevariousmenus,includingthemenuoptionthatletsyouperformafactoryresetoperation.Ifthathappens,youcanforcetheTVtoresetbyfollowingthesesteps:
1. Usingastraightenedpapercliporball-pointpen,pressandholdtherecessedRESETbuttonontheTVconnectorpanel.
2. ContinuetoholdtheRESETbuttonforapproximately12seconds.Whentheresetcyclecompletes,thestatusindicatorcomesondim.
3. ReleasetheRESETbutton.TheTVisnowpoweredoff.4. TurnontheTVandproceedthroughGuidedSetup.See“SettingupyourTV”onpage6.
Changing your Roku Channel Store PIN preference
WhenyoucreatedyourRokuaccount,youweregiventheopportunitytocreateaPINcodeandtospecifywhenitmustbeused.IfyoucreatedaChannelStorePINandwanttochangeit,oryoudon’t
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rememberyourPIN,orifyoudidn’tcreateaChannelStore+PINandwanttoaddone,youcaneasilymakethesechanges.
1. Onacomputer,tablet,orsmartphone,useyourwebbrowsertogotohttps://my.roku.com.2. Enteryouremailaddressandpasswordtosignin.Aftersigningin,theMyAccountpage
appears.3. UnderPINPreference,clickUpdatetoopentheChooseYourPINPreferencespage.4. SkipthisstepifyoujustwanttochangeyourPIN.Otherwise,choosetheoptionyourprefer
fromamongthoselisted:• RequireaPINtomakepurchasesortoaddanyitemfromtheChannelStore.• RequireaPINtomakepurchases.• DonotrequireaPINtomakepurchases.
5. Ifyouchooseeitherofthefirsttwooptions,enteryourPINtwiceintheappropriateboxes.6. ClickSaveChangestosaveyourchangesandreturntotheMyAccountpage.Notethatyour
currentsettingisdescribedunderPINPreference.
Getting system updates
IfyourTVisconnectedtotheInternetandlinkedwithaRokuaccount,itwillautomaticallygetupdatesfromtimetotime.Youdon’tneedtodoanything.Butifyouareawarethatanupdateisavailableandyoudon’twanttowaituntiltheTVupdatesitself,youcanmanuallycheckforupdates.
IfyourTVisnotconnectedtotheInternet,youcanstillgetupdatesbyusingaUSBflashdrive.
YoucandownloadanupdatedUserGuidethatmatchesyourRokuTVsoftwareversionfromtheTCLwebsiteat:
http://www.tclusa.com/support
TodetermineyourcurrentRokuTVsoftwareversion,gotoSettings>System>About,andthenpressOKornavigatetotheright.
Checking for updates on a connected TV
Ifyou’reoneofthosepeoplewhohastohavethelatest,mostup-to-datefeaturesthemomenttheyareavailable,youcancheckforupdatesasoftenasyouwant.
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Tocheckforupdates,navigatetoSettings>System>Systemupdate,andthenselectChecknow.TheTVrespondseitherwithamessagesayingthatyourTVisuptodate,orwithamessagesayingthatanupdateisavailable.
Followtheinstructionsonthescreentoinstallthesystemupdate.
Note:Sometimessystemupdatesinstallnewsystemsoftware,andothertimestheyinstallnewfeaturesforstreamingchannels.Therefore,youwon’talwaysseeachangeinthebehaviorofyourTVafterasystemupdate.
Getting updates on a non-connected TV
IfyourTVisnotconnectedtotheInternet,youcanstillgetsystemupdatesbyusingaUSBflashdriveandacomputerwithanInternetconnection.
Togetasystemupdate,navigatetoSettings>System>Systemupdate:
TheSystemupdatescreenonanon-connectedTVgivesyoutheopportunitytoconnectyourTVtotheInternettoautomaticallyreceiveupdates.Werecommendthisoptionifitispossibleinyoursituation.Toproceed,selectConnecttotheInternetandfollowtheinstructionsin“
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ButwhatifIdidn’tconnectmyTV?”onpage1.
Otherwise,ifyoucan’tconnecttotheInternet,selectIcan’tconnect,andthenfollowtheinstructionsonthescreen.Here’sasummary:
1. OnanInternet-connectedcomputer,gotothewebsitedisplayedontheSystemupdatescreen.
2. OntheUSBUpdatewebpage,selectthecorrectbrandandmodel,andthenclickNext.
3. ClickDownloadSoftware,andthensavethefiletotherootfolderofastandardUSBflashdrive.
4. Whenthedownloadfinishes,taketheUSBflashdrivetotheTVandplugitintotheUSBport.Whenyoudo,theTVvalidatesthefilesontheflashdriveanddisplaysa12-digitcode.
5. Writedownthecodeandthewebaddress,andtakethisinformationbacktoyourInternet-connectedcomputer.
6. Onthe12-digitcodepage,enterthecodeyourTVdisplayed,andthenclickNext.
7. Onthe6-digitcodepage,writedownthe6-digitcodethatappears,andthentakeitbacktoyourTV.
8. UsingtheTVremotecontrol,selectNexttomovetothenextscreen,andthenusetheon-screenkeyboardtoenterthe6-digitcode.Whenfinished,selectOK.Thesystemupdatebegins.DonotremovetheUSBflashdriveuntiltheTVrestarts.
Whentheupdatefinishes,theTVrestarts.YoucancheckthenewversionnumberbynavigatingtoSettings>System>About.
USB flash drive AnynormalUSBflashdrivewillwork,providedithasaFAT-16orFAT-32filesystemformat.(Thisisthedefaultformostflashdrives.)
Thesizeofthedownloadissmall—usuallylessthan100MB—andsowillfitonanysizeflashdriveyoumighthave.
12- and 6-digit codes TheUSBupdateprocessusesapairofcodestovalidatethatyouareauthorizedtoinstallanupdate,andtoensureyouarenotattemptingtoinstallanold,unsupportedversionofthesystemsoftware.
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Other devices
Getting and using the Roku mobile app
RokumakestheRokumobileappfreeforcompatibleiOS,Android,andMicrosoftWindows8/8.1devices.
WiththeRokumobileapp,youcancontrolyourTV,findandaddnewRokuChannels,moreeasilysearchandfindsomethingtowatch,andevenuseyourvoicetosearchwithouttyping.Moreinformationcanbefoundbygoingtosupport.roku.com/homeandsearchingfor“mobileapp.”
Using a universal remote
Inmanycases,youcanprogramyourcableorsatelliteuniversalremotecontroltoalsocontrolyourTV.Youwillneedtohaveinstructionsforprogrammingtheremotecontrolhandy.Checkwithyourcableorsatelliteproviderforinstructions.
FordetailsonhowtosetuptheTVtoworkwithuniversalremotecontrols,visitwww.roku.com/universalremote.
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FAQForthelatestanswerstoFrequentlyAskedQuestions,visittheTCLTVsupportwebsite
(http://www.tclusa.com/support)andtheSupportsectionoftheRokuwebsite(www.roku.com).
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Other information
Battery Caution and Disposal Information
• Forbestresults,usealkalinebatteries.• Installonlynewbatteriesofthesametypeinyourproduct.• Failuretoinsertbatteriesinthecorrectpolarity,asindicatedinthebatterycompartment,
mayshortenthelifeofthebatteriesorcausebatteriestoleak.• Donotmixoldandnewbatteries.• DonotuseRechargeable(NickelCadmium)or(NickelMetalHydride)batteries.• DonotmixAlkaline,Standard(Carbon-Zinc)orRechargeable(NickelCadmium)or(NickelMetal
Hydride)batteries.• Donotdisposeofbatteriesinfire.• Recycleordisposeofbatteriesasperstateandlocalguidelines.
Electronics Recycling Information For Consumers
TCLstrivestoprovideahighlevelofservicetoourcustomersandinthecommunitiesweserve,andrecommendsthatconsumersalwayslookforarecyclingorreusealternativetothrowingawaytelevisionsandotherelectronics.Weencouragecustomerstorecycleend-of-lifeelectronicdevicesusingoneofthemanyconvenientmethodsavailabletoday.InmanystatesTCLhasprogramsinplacetoenableconsumerstodrop-offandrecycletelevisionsfreeofcharge.Forinformationonelectronicsrecyclinginall50states,includingdrop-offlocations,pleasevisitthe“ElectronicsRecycling”areaoftheTCLUSAwebsiteatwww.tclusa.com.
Care and Cleaning
• Caution:TurnoffyourTVbeforecleaning.• CleantheTVasneededusingasoftlint-freecloth.Besuretooccasionallydusttheventilation
slotsinthecabinettohelpassureadequateventilation.• IMPORTANT:Neverusestrongcleaningagents,suchasammonia-basedcleaners,or
abrasivepowder.ThesetypesofcleanerswilldamagetheTV.TheTV’sscreenmaybecleanedwithasoft,lint-freeclothaswell.Takecarenottoscratchormarthescreen.Ifnecessary,youmayuseaclothdampenedwithwarmwater.Whilecleaning,donotsprayliquiddirectlyonthescreen,orallowliquidtorundownthescreenandinsidetheTV.Also,
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neverplacedrinksorvaseswithwaterontopoftheTV.Thiscouldincreasetheriskoffire,shockhazardordamagetotheTV.
Television Specifications
• Broadcastingsystem USSystemNTSC-M,ATSCstandard(8VSB),QAM• ReceivingChannels VHF2-13,UHF14-69,CATV14-36(A)-(W),37-59
(AA)-(WW),60-85(AAA)-(ZZZ),86-94(86)-(94),95-99(A-5)-(A-1),100-135(100)-(135),01(4A)
• Tunertype Frequencysynthesized• OperatingTemperature 5°Cto35°C(41°Fto95°F)• OperatingHumidity 20%to80%,non-condensing• StorageTemperature -15°Cto45°C(5°Fto113°F)• StorageHumidity 10%to90%,non-condensing
Notices
TTE Technology, Inc. (“TTE”) Limited Warranty
All TCL LCD/LED Models Whatyourwarrantycovers:DefectsinmaterialsorworkmanshiptotheoriginalownerofthisTCLproductwhenpurchasedasnewfromanAuthorizedDealerofTCLbrandproductsintheUnitedStatesandpackagedwiththiswarrantystatement.
New LCD/LED Televisions (Non-Commercial Use) Forhowlongafteryourpurchase:
• One(1)yearfromdateofpurchaseforpartsandlaborfornon-commercialuse.
New LCD/LED Televisions (Commercial Use) Forhowlongafteryourpurchase:
• Six(6)monthsfromdateofpurchaseforpartsandlaborforcommercialuse.• Commercialuseincludes,butisnotlimitedto,theuseofthisproductinacommercialor
businessenvironment,theuseofthisproductinaninstitutionorforinstitutionalpurposes,orothercommercialpurposesincludingrentalpurposes.
What we will do • AtTTE’sdiscretion,(1)payanAuthorizedTCLServiceCenterforbothlaborchargesandpartsto
repairyourtelevision,or(2)replaceyourtelevisionwithaneworrefurbished/remanufacturedequivalentvalueproduct.ThedecisiontorepairorreplacewillbemadesolelybyTTE.See“Howtogetservice”.
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How to get service • Pleasehaveyouroriginalpurchasereceiptorproofofpurchase(billofsaleorreceiptedinvoice)
whichstatesthatconditionoftheunit(New,Used,etc.),theunit’sdateofpurchase,placeofpurchaseandmodel/serialnumberready.Themodel/serialnumberinformationcanbefoundonthebackofyourunit.
• Call1-877-300-8837orvisitwww.TCLUSA/SUPPORT• Arepresentativemusttroubleshootyourproblemoverthetelephoneorthroughe-mailbefore
receivingservice.Ifitisdeterminedthatyourunitrequiresservice,theservicelocationwillbeatthesolediscretionofTTEbasedupontheTTELimitedWarrantyStatement.
• AtthesolediscretionofTTE,televisionscreensizes40”andsmallerwilleitherberepairedatanAuthorizedTCLServiceCenterordirectlyexchangedforaneworrefurbished/remanufacturedunit.AtthesolediscretionofTTE,televisionscreensizes40”through55”orlargerwilleitherberepairedatanAuthorizedTCLServiceCenterorrepairedin-home.
• IfrepairedatanAuthorizedTCLServiceCenter,TTEisnotresponsiblefortransportationcoststotheAuthorizedTCLServiceCenter.However,TTEwillpayforreturnshipping.TTEwillprovideinstructionsforpackagingandshippingtheunit.Unitsthatareimproperlypackedanddamagedduringshippingarenotcoveredunderyourproductwarranty.
• ProofofpurchaseintheformofabillofsaleorreceiptedinvoicefromanAuthorizedDealerwhichisevidencethattheproductiswithinthewarrantyperiodmustbepresentedtoobtainwarrantyservice.
• Intheeventthataunitistobereplaced,apictureofthebackoftheunitshowingthemodelandserialnumberandpictureoftheissueitselfmayberequired.
• PRE-AUTHORIZATIONMUSTBEOBTAINEDBEFORE(1)SENDINGANYPRODUCTTOANAUTHORIZEDTCLSERVICECENTER,OR(2)OBTAININGANYIN-HOMEREPAIR/REPLACEMENT/RENTALSERVICES.
What your warranty does not cover • Aunitsoldin“As-Is”,“Used”,“FactoryReconditioned”,“FactoryRe-Certified”,or
“Refurbished”,conditionorwithfaults.• UnitsphysicallybrokenduringshipmentfromaRetailer.PleasecontactyourRetailerfor
assistance.• ExtendedServicePlanspurchasedfromRetailers.PleasecontactyourRetailerforassistance.• Customerinstruction.(YourOwner’sManualdescribeshowtoinstall,adjust,andoperateyour
unit.AnyadditionalinformationshouldbeobtainedfromyourAuthorizedDealer).• Installationandrelatedadjustments,ordamageresultingfrominstallation.• Damageresultingfromnon-approvedinstallationmethods.• Signalreceptionproblemsnotcausedbyyourunit.• Damagefrommisuse,abuse,neglect,normalwearandtear,cosmeticdamage,mishandling,
faultyinstallation,orpowerlinesurges.• Markingsorimagesonthetelevision’spanelresultingfromviewingfixedimages(includingbut
notlimitedtocertain4:3imagesonwidescreentelevisions,ordataorimagesinfixedscreenlocationsfrombanners,videogames,orcertainbroadcastnetworks).
• Batteries.• Atelevisionthathasbeenmodifiedorincorporatedintootherproducts.• AunitpurchasedorservicedoutsidetheUSA.• ActsofnatureorGod,suchasbutnotlimitedtoearthquakeorlightningdamage.• Special,incidentalorconsequentialdamages.
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LIMITATION OF WARRANTY • THEWARRANTYSTATEDABOVEISTHEONLYWARRANTYAPPLICABLETOTHISPRODUCT.NO
VERBALORWRITTENINFORMATIONGIVENBYTTETECHNOLOGY,INC.,ITSAGENTSOREMPLOYEESSHALLCREATEAGUARANTYORINANYWAYINCREASEORMODIFYTHESCOPEOFTHISWARRANTY.
• REPAIRORREPLACEMENTASPROVIDEDUNDERTHISWARRANTYISTHEEXCLUSIVEREMEDYOFTHECONSUMER.TTETECHNOLOGY,INC.SHALLNOTBELIABLEFORSPECIAL,INCIDENTAL,ORCONSEQUENTIALDAMAGESRESULTINGFROMTHEUSEOFTHISPRODUCTORARISINGOUTOFANYBREACHOFANYEXPRESSORIMPLIEDWARRANTYONTHISPRODUCT.THISDISCLAIMEROFWARRANTIESANDLIMITEDWARRANTYAREGOVERNEDBYTHELAWSOFTHESTATEOFCALIFORNIA.EXCEPTTOTHEEXTENTPROHIBITEDBYAPPLICABLELAW,ANYIMPLIEDWARRANTYOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSEONTHISPRODUCTISLIMITEDTOTHEAPPLICABLEWARRANTYANDWARRANTYPERIODSETFORTHABOVE.THISWARRANTYISSUBJECTTOCHANGEWITHOUTNOTICE.PLEASEVISITWWW.TCLUSA.COMTOVIEWTHEMOSTCURRENTVERSION.
How State Law relates to this warranty • Somestatesdonotallowtheexclusionorlimitationofincidentalorconsequentialdamages,or
limitationsonhowlonganimpliedwarrantylasts,sotheabovelimitationsorexclusionsmaynotapplytoyou.
• Thiswarrantygivesyouspecificlegalrights,andyoualsomayhaveotherrightsthatvaryfromstatetostate.
IfyoupurchasedyourunitoutsidetheUnitedStatesorseekwarrantycoverageoutsidetheUnitedStates:Thiswarrantydoesnotapply.Contactyourdealerforwarrantyinformation.
Servicecallswhichdonotinvolvedefectivematerialsorworkmanshiparenotcoveredbythiswarranty.Costsofsuchservicecallsarethesoleresponsibilityofthepurchaser.
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Legal statement Pleasenote—UseoftheTCL•RokuTVisgovernedbytheTCL•RokuTVEndUserAgreement(seebelow).Inaddition,anenduseronlineprofileandbillingaccountwithRoku,Inc.(“Roku”)onRoku’swebsite(“RokuAccount”)isrequiredtostreamcontentviatheInternetusingyourTCL•RokuTV.ARokuAccountgivesyouaccesstomovies,televisionshows,andotheraudio-visualentertainmentinthe“RokuChannelStore,”astorefrontofapplicationsprovidedbyRokuviayourdevice’son-screenmenu.AfteryourRokuAccountiscreated,youcanlinkyourTCL•RokuTVtoyouraccount.ByusingtheTCL•RokuTV,youagreetothefollowingdisclaimer.Fortheavoidanceofdoubt,thecontentdisclaimersetforthhereinshallrefertoallcontentandchannelsaccessibleandavailableontheTCL•RokuTV,includingthoseavailableviatheRoku®streamingplatform,aswellasbroadcastcable. DuetothevariouscapabilitiesoftheTCL•RokuTV,aswellaslimitationsintheavailablecontentavailabletherein,certainfeatures,applications,andservicesmaynotbeavailableonallTCL•RokuTVs,orinallterritories.SomefeaturesontheTCL•RokuTVmayalsorequireadditionalperipheraldevicesormembershipfeesthataresoldseparately.PleasevisittheTCL•RokuTVorRoku,Inc.websitesformoreinformationontheTCL•RokuTVandcontentavailability.TheservicesandavailabilityofcontentontheTCL•RokuTVaresubjecttochangefromtimetotimewithoutpriornotice. AllcontentandservicesaccessiblethroughtheTCL•RokuTVbelongtothirdpartiesandareprotectedbycopyright,patent,trademarkand/orotherintellectualpropertylaws.Suchcontentandservicesareprovidedsolelyforyourpersonalnoncommercialuse.Youmaynotuseanycontentorservicesinamannerthathasnotbeenauthorizedbythecontentownerorserviceprovider.Withoutlimitingtheforegoing,youmaynotmodify,copy,republish,upload,post,transmit,translate,sell,createderivativeworks,exploit,ordistributeinanymannerormediumanycontentorservicesdisplayedthroughtheTCL•RokuTV. YouexpresslyacknowledgeandagreethatyouruseoftheTCL•RokuTVisatyoursoleriskandthattheentireriskastosatisfactoryquality,performanceandaccuracyiswithyou.TheTCL•RokuTVandallthirdpartycontentandservicesareprovided“asis”withoutwarrantyofanykind,eitherexpressorimplied.TCL•RokuTVandRokuexpresslydisclaimsallwarrantiesandconditionswithrespecttotheTCL•RokuTVcontentandservices,eitherexpressor,implied,includingbutnotlimitedto,warrantiesofmerchantability,ofsatisfactoryquality,fitnessforaparticularpurpose,ofaccuracy,ofquietenjoyment,andnon-infringementofthirdpartyrights.TCLandRokudonotguaranteetheaccuracy,validity,timeliness,legality,orcompletenessofanycontentorservicemadeavailablethroughtheTCL•RokuTVanddoesnotwarrantthattheTCL•RokuTV,contentorserviceswillmeetyourrequirements,orthatoperationoftheTCL•RokuTVwillbeuninterruptedorerror-free.Undernocircumstances,includingnegligence,shallTCLorRokubeliable,whetherincontractortort,foranydirect,indirect,incidental,specialorconsequentialdamages,attorneyfees,expenses,oranyotherdamagesarisingoutof,orinconnectionwith,anyinformationcontainedin,orasaresultoftheuseofthedevice,oranycontentorserviceaccessedbyyouoranythirdparty,evenifadvisedofthepossibilityofsuchdamages. Thirdpartyservicesmaybechanged,suspended,removed,terminatedorinterrupted,oraccessmaybedisabledatanytime,withoutnotice,andTCLandRokumakesnorepresentationorwarrantythatanycontentorservicewillremainavailableforanyperiodoftime.ContentandservicesaretransmittedbythirdpartiesbymeansofnetworksandtransmissionfacilitiesoverwhichTCLandRokuhavenocontrol.Withoutlimitingthegeneralityofthisdisclaimer,TCLandRokuexpresslydisclaimsanyresponsibilityorliabilityforanychange,interruption,disabling,removaloforsuspensionofanycontentorservicemadeavailablethroughtheTCL•RokuTV.TCL,Roku,thecontentproviders,ortheserviceprovidersmayimposelimitsontheuseoforaccesstocertainservicesorcontent,inanycaseandwithoutnoticeorliability.AnyquestionsorrequestsforservicerelatingtothecontentorservicesmadeavailableontheTCL•RokuTVshouldbesubmittedtotherespectivecablecontentorserviceproviderorasdescribedintheTCL•RokuTVUserGuide. IntheeventofaconflictbetweentheTCL•RokuTVEndUserAgreementandthetermssetforthinthisLegalDisclaimer,theTCL•RokuTVEndUserAgreementshallprevailandcontrolinallcircumstances.
END USER LICENSE AGREEMENT (FOR ROKU TV)
IMPORTANT: READ THIS AGREEMENT CAREFULLY BEFORE YOU USE A ROKU TV. ALSO REVIEW THE IMPORTANT PRODUCT INFORMATION THAT MAY HAVE BEEN PROVIDED WITH YOUR ROKU TV.
Overview ThisEndUserLicenseAgreement(“EULA”)betweenyouandRoku,Inc.(“Roku”)governstheuseof:(a)yourtelevisionwhichusestheRokuplatformtoplaydigitalcontentovertheInternet(“Television”),and(b)anyfirmwareandsoftwarethathavebeenpre-installedontheTelevisionandthefirmwareandsoftwareupdatesRokuprovidestoyoufortheTelevision(collectively,the“Software”).BylinkingtheTelevisiontoyouraccountonRoku’swebsite(“RokuAccount”)orusingtheTelevision,youareagreeingtothisEULA.IfyouarearesidentoftheEuropeanEconomicArea,byagreeingtothisEULA,youexpresslyagreetowaiveyourrighttowithdraw.
IfyoudonotagreetothisEULA,youdonothavetherighttousetheTelevisionortheSoftware.Ifyouarewithintheallowabletimeperiodforreturnsundertheapplicablereturnpolicy,youmayreturntheTelevisiontoyoursellerforarefund,subjecttothetermsofsuchreturnpolicy.YoushouldperformafactoryresetbeforeyoureturnittoerasedatathatmaybestoredontheTelevision.ForinstructionsonhowtoresetyourTelevision,pleasevisitwww.roku.com/support.
InthisEULA,“Channel”meansanapplicationintheRokuChannelStore;“Content”meansmovies,televisionshows,musicandotheraudioandvisualmaterialsandentertainment;“ContentProvider”meansanyproviderofContent;and“RokuChannelStore”meansthestorefrontofapplicationsprovidedbyRokuviatheTelevision’son-screenmenu.
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Changes to This EULA RokumayamendthisEULAatanytimeinitsdiscretion.SuchamendmentsshallbeeffectiveimmediatelyuponpostingoftheamendedEULAonRoku’swebsiteorviatheTelevisionoryourRokuAccount,whicheveroccursfirst.IfyouhaveaRokuAccountthatislinkedtoyourTelevision,theninitsoption,RokumayalsonotifyyouoftheamendedEULAbysendinganoticetothelastemailaddressyouhaveprovidedtoRoku.YouagreetoprovideaccurateandcompleteinformationifandwhenyousetupyourRokuAccount,andyouagreetopromptlyupdateyouraccountinformation(includingcontactinformation)tokeepitaccurateandcomplete.YoucandothisatanytimebysigningintoyourRokuAccount.Followingsuchpostingornoticebyanyofthemethodsdescribedabove,continueduseofyourTelevisionorRokuAccountmeansyouacceptandagreetotheamendedEULA.IfyoudonotagreetotheamendedEULA,Rokumaynotbeabletoprovideupdates,upgradesorenhancementstoyourTelevision,andyoumaynotbeabletocontinueusingyourTelevisionorRokuAccount.
Permitted Use and Restrictions TheTelevisionandtheSoftwareareforpersonal,non-commercialuseonly.CopyingorredistributionofanyContentdeliveredviatheTelevisionisstrictlyprohibitedandwemaypreventorrestrictyoufromcopyingorre-distributinganyelementsoftheSoftwareorContentusingdigitalrightsmanagementorothertechnologies.TheTelevisionandtheSoftwareareforuseonlyinthosecountrieswherethemanufacturerofyourTelevisionhasauthorizeditssale.IfyouareusingtheTelevisionandtheSoftwareoutsideofthesecountries,therightsgrantedunderthisEULAdonotapply.SomeoftheContentProvidersusetechnologiestoverifyyourgeographiclocation,andyoumaynotbeabletousetheTelevisionortheSoftwaretoaccessanyContentoutsideofthecountryorlocationauthorizedbyRokuortheContentProvider.ExceptasexpresslyprovidedunderthisEULA,youdonotacquireanyintellectualpropertyorotherproprietaryrightsinortotheTelevision,theSoftwareortheContent,includinganyrightsinpatents,inventions,improvements,designs,trademarks,databaserightsorcopyrights,nordoyouacquireanyrightsinanyconfidentialinformationortrade-secrets.AllrightsnotexpresslygrantedtoyouinthisEULAarereservedbyRokuoritsapplicablelicensors.Youmaynotremove,obscure,alterorconcealanytrademark,logo,copyrightorotherproprietarynoticeinoronanyTelevision,SoftwareorContent.
TheSoftwareisproprietarytoRokuoritsthirdpartylicensorsandmaybeusedonlywiththeTelevision.SubjecttothisEULAand,whereappropriate,theapplicablethirdpartylicenses,youhaveanon-exclusive,non-transferablelicensetoruntheSoftwareandanyupdatedversionsprovidedtoyoubyRoku,onlyinandasincorporatedintheTelevision.Thisisalicenseandnotasale.Youmaynot(a)copy,assign,sublicense,lease,sellorrenttheSoftware,(b)distributeorotherwisetransfertheSoftwareexceptasincorporatedintheTelevision,providedthat,youdonotretainanycopiesoftheSoftwareandtherecipientreadsandagreestothisEULA(includingallamendments);(c)modify,adapt,translate,orcreatederivativeworksoftheSoftware(exceptonlytotheextentanyoftheforegoingrestrictionisprohibitedbyapplicablelaworasmaybepermittedbythelicensetermsgoverninganySeparatelyLicensedCodeincludedwiththeSoftware);(d)decompile,disassemble,reverseengineerorotherwisederivesourcecodefromtheSoftware,excepttotheextentsuchactionscannotbeprohibitedunderapplicablelawbecausetheyareessentialtoachieveinter-operabilityoftheSoftwarewithanothersoftwareprogram,andprovidedthattheinformationobtainedbyyouduringsuchactivitiesis(i)usedonlytoachievesuchinter-operability;(ii)notdisclosedwithoutRoku’spriorwrittenconsent;and(iii)notusedtocreateanysoftwarethatissubstantiallysimilartotheSoftware;(e)defeat,bypass,circumventorinterferewithanysecuritymechanismoraccesscontrolmeasures,or(f)haveanyoftheforegoingdoneforyoubyathirdparty.ThislicensedoesnotincludetherighttoreceiveSoftwareupgradesorupdates.YourrighttousetheTelevisionandtheSoftwarewillimmediatelyterminateuponyourbreachofthisEULA.
Software Updates INITSSOLEDISCRETION,ROKUMAYPROVIDEUPDATESTOYOURTELEVISIONVIATHEINTERNET,INCLUDINGBUGFIXESANDUPDATES,CHANGESINTHEUSERINTERFACEORHOWYOUACCESSCONTENT,ANDOTHERCHANGESTHATMAYADD,ALTERORREMOVEFUNCTIONALITIESANDFEATURES.YOUACKNOWLEDGETHATTHESEUPDATES:(A)MAYHAPPENAUTOMATICALLYINTHEBACKGROUNDATANYTIME(ANDTHATTHEYCANNOTBEDISABLEDBYYOU);AND(B)WILLREQUIREANINTERNETCONNECTIONANDYOUMAYINCURADDITIONALDATACHARGESFROMTHEPROVIDEROFTHEINTERNECTCONNECTION.YOUUNDERSTANDTHATTHESEUPDATESARENECESSARYTOMAINTAINCOMPATIBILITYWITHOTHERUPDATESTOROKU’SPRODUCTSORSERVICESANDMAYBEREQUIREDFORSECURITYREASONS.BYUSINGTHETELEVISION,YOUHEREBYAGREETORECEIVESUCHUPDATES.
Separately Licensed Code CertainsoftwarecomponentsoftheSoftwareareprovidedunderseparatethirdpartylicenseterms(“SeparatelyLicensedCode”)andyourrighttousesuchcomponentsisgovernedbysuchlicenseterms.Pleasevisithttps://www.roku.com/separatelylicensedcodeformoreinformation.
Voice Search Ifdownloadedtoyourphoneormobiledevice,theRokumobileappallowsyoutouseyourvoicetosearchforcontentonyourTelevisionusingvoicesearch.Whenyouchoosetousevoicesearch,youagreethatRokuand/orathirdpartyvendorcontractedbyRokuhaveyourconsenttorecord,processandstoreyourvoiceinputs(e.g.,arecordingandtheinterpretationofwhatwassaid),andusesuchvoiceinputswithotherinformationaboutyourTelevision(e.g.,deviceidentifier)toprovideservicesrelatedtovoicesearchtoyou,toimprovetheaccuracyandqualityoftheservice,andasdescribedinRoku’sPrivacyPolicy.Tolearnmoreaboutvoicesearch,visittheFAQpagesofRoku’swebsiteatwww.roku.com/support.
NO WARRANTY FROM ROKU; Limitation of LIABILITY YOURwarrantywithrespecttotheTelevisionisprovidedbyTHETELEVISION’SMANUFACTURER,andnotbyRoku.ROKUOFFERSNOWARRANTYTOYOUUNDERTHISEULA.WITHOUTLIMITINGTHEGENERALITYOFTHEFOREGOINGDISCLAIMER,TOTHEMAXIMUMEXTENTPERMITTEDBYAPPLICABLELAW:
(A) THESEPARATELYLICENSEDCODEANDTHESOFTWAREAREPROVIDED“ASIS”,WITHALLFAULTSANDWITHOUTWARRANTYOFANYKIND.ROKUDISCLAIMSALLOTHERWARRANTIESANDCONDITIONS,INCLUDINGTHEIMPLIEDWARRANTYOFMERCHANTABILITY,
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SATISFACTORYQUALITY,FITNESSFORAPARTICULARPURPOSEANDNON-INFRINGEMENT.ROKUDOESNOTGUARANTEE,REPRESENT,ORWARRANTTHATTHETELEVISION,THESEPARATELYLICENSEDCODEANDTHESOFTWAREWILLBE:(I)SECURE,VIRUS-FREEORERROR-FREE,OR(II)FREEFROMATTACKORSECURITYINTRUSION.
(B) INNOEVENTSHALLROKU,ITSDIRECTORS,OFFICERSOREMPLOYEESBELIABLETOYOUFORPERSONALINJURYORPROPERTYDAMAGE,ORANYSPECIAL,INCIDENTAL,EXEMPLARY,PUNITIVE,INDIRECTORCONSEQUENTIALDAMAGESOFANYKINDARISINGOUTOFANYTELEVISION,THESEPARATELYLICENSEDCODE,THESOFTWARE,ORYOURUSETHEREOF;AND
(C) YOUAGREETHAT(I)THETOTALCUMULATIVELIABILITYOFROKU,ITSDIRECTORS,OFFICERSANDEMPLOYEESUNDERTHISEULA,INCLUDINGLIABIILTYRELATINGTOALLTELEVISIONSLINKEDTOYOURROKUACCOUNT,ANDTHESEPARATELYLICENSEDCODEANDTHESOFTWAREINSUCHTELEVISIONS,ANDYOURUSETHEREOF,SHALLNOTEXCEEDTHEAMOUNTSETFORTHINTHEROKUACCOUNTTERMSANDCONDITIONSYOUAGREEDTOFORYOURROKUACCOUNT,AND(II)ROKU,ITSDIRECTORS,OFFICERSANDEMPLOYEESSHALLNOTBELIABLETOYOUUNDERTHISEULAFORANYDIRECTDAMAGESARISINGOUTOF,ORINCONNECTIONWITHTHETELEVISION.THEFOREGOINGLIMITATIONSSHALLAPPLYEVENIFTHEREMEDYPROVIDEDHEREINFAILSITSESSENTIALPURPOSEANDEVENIFROKU,ITSDIRECTORS,OFFICERSOREMPLOYEESHAVEBEENADVISEDOFTHEPOSSIBILITYOFSUCHLIABILITY.
SOMEJURISDICTIONSDONOTALLOWEXCLUSIONSOFCERTAINWARRANTIESORLIMITATOINSOFLIABILITYFORCERTAINTYPESOFDAMAGES,SOSOMEOFTHEABOVELIMITATIONSINTHISSECTIONMAYNOTAPPLYTOYOU.NOTHINGINTHESETERMSOFUSESHALLAFFECTANYNON-WAIVABLESTATUTORYRIGHTSTHATAPPLYTOYOU,ANDYOUMAYALSOHAVEOTHERRIGHTSTHATVARYFROMJURISDICTIONTOJURISDICTION.
Export Controls YouagreenottodownloadanyContentorSoftware,norotherwiseexportorre-exportanyTelevisionortheSoftwareinto(ortoanationalorresidentof)Cuba,Iraq,Libya,NorthKorea,Iran,SyriaoranyothercountryastowhichtheUnitedStatesoryourcountryhasembargoedgoods,ortoanyoneontheU.S.TreasuryDepartment'sListofSpeciallyDesignatedNationalsortheU.S.CommerceDepartment'sTableofDenialOrdersoronsimilarrestrictedlistspublishedbyyourgovernmentfromtimetotime.ByusinganyTelevisionortheSoftware,youarerepresentingandwarrantingthatyouarenotlocatedin,underthecontrolof,oranationalorresidentofanysuchcountryoronanysuchlist.
Choice of Law; Dispute Resolution A. IfyouareaconsumerandaresidentinanycountryintheEuropeanEconomicAreawherethesaleoftheTelevisionisexpressly
authorizedbyitsmanufacturer,thisEULAdoesnotapplytoyou.
B. Inallothercases,includingifyouarearesidentoftheUnitedStates(anditspossessionsandterritories)orCanada,youagreethatthisEULAshallbegovernedbythelawsoftheStateofCaliforniawithoutregardtoanyconflictoflawsprinciplesthatmayprovidetheapplicationofthelawofanotherjurisdiction;and:
1. YouandRokuagreetobeboundbytheproceduressetforthbelowtoresolveanyandallclaimsbetweenyouandRokuarisingoutoforrelatingtoanyaspectofthisEULA,whetherbasedincontract,tort,statute,fraud,misrepresentationoranyotherlegaltheory,includingbutnotlimitedto,claimsbetweenyouandRokurelatedtotheTelevisionandtheSoftware.Eachsuchclaimisreferredtoindividuallyas“Claim”andcollectivelyas“Claims”.
2. YOUANDROKUAGREETHAT,EXCEPTFORTHECLAIMSIDENTIFIEDINPARAGRAPH4OFTHISSECTIONBELOW,ANYANDALLCLAIMSBETWEENYOUANDROKUSHALLBEFINALLYSETTLEDBYBINDINGARBITRATION.ThearbitrationshalltakeplaceinSantaClaraCounty,CaliforniaandshallbeadministeredbytheAmericanArbitrationAssociation(“AAA”)pursuanttotheAAA’sthen-currentrules,including(ifapplicable)theAAA’sSupplementaryProceduresforConsumer-RelatedDisputes.Pleasebeawarethereisnojudgeorjuryinarbitration.Arbitrationproceduresaresimplerandmorelimitedthantherulesapplicableincourt,andreviewofthearbitrator’sdecisionbyacourtislimited.YOUANDROKUFURTHERAGREETHATEACHOFYOUMAYBRINGCLAIMSAGAINSTTHEOTHERONLYONANINDIVIDUALBASISANDNOTASAPLAINTIFFORCLASSMEMBERINANYPURPORTEDCLASSORREPRESENTATIVEACTIONORPROCEEDING.THEARBITRATORMAYNOTCONSOLIDATEORJOINMORETHANONEPERSON’SCLAIMANDMAYNOTPRESIDEOVERANYCONSOLIDATED,REPRESENTATIVEORCLASSPROCEEDING.ALSO,THEARBITRATORMAYAWARDRELIEF(INCLUDINGMONETARY,INJUNCTIVEORDECLARATORYRELIEF)ONLYONANINDIVIDUALBASISANDMAYNOTAWARDANYFORMOFCONSOLIDATED,REPRESENTATIVEORCLASS-WIDERELIEF.Notwithstandinganyprovisioninthesetermstothecontrary,iftheclass-actionwaiverinthisprovisionisdeemedinvalidorunenforceable,orifanarbitrationisallowedtoproceedonaclassbasis,thenneitheryounorRokuareentitledtoarbitratetheClaims.ThisarbitrationprovisionissubjecttotheFederalArbitrationAct.Thearbitrator’sawardshallbebindingonyouandRoku,andmaybeenteredinanycourtofcompetentjurisdiction.
3. InformationonAAAandhowarbitrationisinitiatedcanbefoundatwww.adr.orgorbycalling800-778-7879.ForClaimsbetweenYouandRokuof$75,000orless,youwillberesponsiblefortheinitialarbitrationfilingfee,uptotheamountoftheinitialfilingfeeifyouweretoinitiatealawsuitagainstRokubasedonsuchClaimsincourt.IfthearbitratorfindssuchClaimstobenon-frivolous,Rokuwillpayanydifferenceinsuchfilingfeesplusthearbitratorfees.ForClaimsbetweenYouandRokuinexcessof$75,000,ifyouareabletodemonstratethatthecostsofarbitrationwillbeprohibitiveascomparedtothecostsoflitigation,Rokuwillpayasmuchofyouractualfilingfeesandthearbitratorfeesforthearbitrationasthearbitratordeemsnecessarytopreventthearbitrationfrombeingcost-prohibitiveascomparedtothecostoflitigation.
4. ThisagreementtoarbitratedoesnotapplytoanyClaim(a)inwhichapartyisattemptingtoprotectitsintellectualpropertyrights(suchasitspatent,copyright,trademark,tradesecret,ormoralrights,butnotincludingitsprivacyorpublicityrights),or(b)thatmaybebroughtinsmall-claimscourt.
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5. Iftheagreementtoarbitrateinthisprovisionisfoundtobeinvalid,unenforceableorinapplicabletoagivenClaimbetweenYouandRoku,thenanyandallproceedingstoresolvesuchClaimmustbebroughtexclusivelyinafederalcourtofcompetentjurisdictionintheNorthernDistrictofCaliforniaorinastatecourtinSantaClaraCounty,California.Youherebyirrevocablyconsenttotheexclusivejurisdictionandvenueofsuchcourts.
6. 30-DayRighttoOptOut:Youhavetherighttooptoutofthisagreementtoarbitratebysendingawrittennoticeofyourdecisiontooptouttothefollowingaddress:LegalDepartment,Roku,Inc.,150WinchesterCircle,LosGatos,CA95032,USA;providedthat,suchnoticemustbepostmarkedonorbeforethe30thdayafterthefirsttooccurofthefollowingeventsifyoudonotalreadyhaveaRokuAccount:(a)thedateofpurchaseofYourTelevision,or(b)thedateyoucreateyourRokuAccount.IfyouhaveanexistingRokuAccount,alldevicesyouchoosetolinktoyourRokuAccount,andallservicesprovidedbyRokuwhichareaccessedusingthesedevices,willbesubjecttothisagreementtoarbitrate.Yournoticeshouldincludeyourfullname,yourcurrentpostaladdress,telephonenumberandemailaddress,theproductnameandserialnumberforYourTelevision,andacopyoftheoriginalproofofpurchaseforyourTelevision.Ifyoutimelysendanoticeincompliancewiththisparagraph6,theagreementtoarbitratewillnotapplytoeitheryouorRoku.Ifyoudonottimelysendthisnotice,thenyouagreetobeboundbythisagreementtoarbitrate.
7. NotwithstandinganyprovisioninthisAgreementtothecontrary,youagreethat,ifRokuseekstodeleteormateriallymodifytheagreementtoarbitratedescribedherein,anysuchdeletionormodificationwillnotapplytoanyindividualClaimofwhichyouhavenotifiedRokupriortosuchmodification.
Miscellaneous RokumaytransferitsrightsandobligationsunderthisEULAtoanotherorganization.YoumayonlytransferyourrightsoryourobligationsunderthisEULAtoanotherpersonifRokuagreesinwriting.ThisEULAisbetweenyouandRoku.Nootherpersonshallhaveanyrightstoenforcetheseterms.EachoftheparagraphsofthisEULAoperatesseparately.Ifanycourtorrelevantauthoritydecidesthatanyofthemareunlawful,theremainingparagraphswillremaininfullforceandeffect.IfRokufailstoinsistthatyouperformanyofyourobligationsunderthisEULA,orifRokudoesnotenforceitsrightsagainstyou,orifRokudelaysindoingso,thatwillnotmeanthatRokuhaswaiveditsrightsagainstyou,orthatyoudonothavetocomplywiththoseobligations.IfRokudoeswaiveadefaultbyyou,Rokuwillonlydosoinwriting,butthatwillnotmeanthatRokuwillautomaticallywaiveanylaterdefaultbyyou.
Contact Information IfyouwishtocontactRoku,pleasesendyourcorrespondencebymailto
Roku,Inc.150WinchesterCircleLosGatos,CA95032
orbyemailtocustomerservice@roku.com.
LastUpdated:October20,2015
Additional TCL • Roku TV Legal Statements FCC Statement Note:ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaclassBdigitalDevice,pursuanttopart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,usesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterferencetoradioCommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures:
• Reorientorrelocatethereceivingantenna.• Increasetheseparationbetweentheequipmentandthereceiver.• Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
ThisClassBdigitalapparatuscomplieswithCanadianICES-003.
Declaration of Conformity
Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterferenceand(2)Thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.
PleasedonotsendanyproductstotheCaliforniaaddresslistedinthismanualoronthecarton.Thiswillonlyadddelaysinserviceforyourproduct.
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Macrovision statement ThisproductincorporatescopyrightprotectiontechnologythatisprotectedbyU.S.patentsandotherintellectualpropertyrights.UseofthiscopyrightprotectiontechnologymustbeauthorizedbyMacrovision,andisintendedforhomeandotherlimitedviewingusesonlyunlessotherwiseauthorizedbyMacrovision.Reverseengineeringordisassemblyisprohibited.
U.S.PatentNos.5,583,936;6,836,549;5,315,448;6,381,747;6,501,842;and7,050,698.
HDMI® ThetermsHDMI®andHDMI®High-DefinitionMultimediaInterface,andtheHDMI®LogoaretrademarksorregisteredtrademarksofHDMI®LicensingLLCintheUnitedStatesandothercountries.
Dolby Audio™ ManufacturedunderlicensefromDolbyLaboratories.Dolby,DolbyAudio,andthedouble-DsymbolaretrademarksofDolbyLaboratories.Copyright1992-2015DolbyLaboratories.Allrightsreserved.
Roku Roku,RokuTV,andtheRokulogoareregisteredtrademarksofRoku,Inc.intheUnitedStatesandothercountries.
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