tacoma public schools technology directions technology services april 2007

Tacoma Public SchoolsTechnology Directions

Technology Services

April 2007

Agenda

Purpose: To provide visibility of the District Technology Strategy Progress to Date District Technology Strategy Framework Current Projects and Initiatives Technology Audit Recommendations Steps Going Forward

Vision

Technology tools are embedded into the culture and routines of Tacoma Public Schools to promote student learning, enhance the teaching process, facilitate communication, and conduct District operations.

Mission

Technology Services exists to develop, implement, operate, and maintain cost effective systems providing tools, services, and support for the Tacoma Schools Community.

Key Successes since 2004SWIFT – Simplified Web Interface for Teachers

Enabled teachers to post class information to students and parents on the web.

Voicemail Provided a method to leave messages that can be retrieved at any time.

Disaster Recovery Provided capability to operate core information systems (Financial, HR, Payroll and Student Information System) offsite in the midst of and following a disaster.

Workstation Imaging Created a standard approach to image desktops for greater consistency and efficiency.

Instructional Applications (Read 180)

Provided technology-based reading intervention instruction for secondary students.

District Technology Strategy Framework

Maintain and simplify the district technology architecture

Improve and advance technology processes and

systems

Enhance and transform educational and operational

support technologiesNew Applications, Methods and Functionality

Upgrade, Modernization, Replacement, Automation, Improving Performance and Processes

Environment Simplification, Security, Reducing TCO, Resourcing

Level 3 – Maintain and simplify the district technology architecture

1. Technology Architecture Simplification

2. Network Additions and Upgrades

3. Data Center Improvements

4. Infrastructure Projects

Level 2 – Improve and advance technology processes and systems

1. Technology Support Efficiencies

2. Technology Modernization / Equity

3. Telecommunication Initiatives4. Performance Projects

Level 1 – Enhance and transform educational and operational support technologies

1. Instructional Support and Integration2. Technology Training for Teachers3. ERP: HR / Finance / Payroll /

Business Intelligence4. Website Restructure5. District-to-Parent/Staff Messaging

System6. Enhancement Projects

Technology Audit Recommendations1) Technology Integration into Instruction

2) Technology Inventory and User Survey

3) Efficient and Effective Training Methods

4) Training Policy Reevaluation and Approval Process

5) Online Help Knowledge Base

6) Solution for HR, Payroll and Finance (ERP)

7) Budget for Technology Supplies

8) Simplify Technology Environment

9) Continue Implementation of Technology Tools

10) Define Metrics and SLAs

Technology Initiatives & Actions Taken to Support Recommendations

8

36

5 9

10

1 2

4

7

Partially Complete

Exec Mgmt Decision Needed

Exec Mgmt Decision Made

Summary / Next Steps

Confirm Superintendent and Cabinet understanding of Technology Services priorities and initiatives and obtain approval to continue moving forward.

Initiate a Technology Advisory Committee to develop the next Three-Year Plan.

Align extended budget with revised Technology Plan.

Questions

Institutional Network Fiber Rings

NW Hub

SW Hub

SE Hub

NE Hub

Downtown

Internet and Voice

Resource Pool Utilization

IT Resource Utilization

51%

36%

13%

Operational

Project

Admin

Greg WhitemanExec Dir

Glenn DesseauMgr Tech Sppt

Dorothy KippieMgr Tech Ops

Carolyn HalfordAdmin Sec

Wes BurmarkDir Inst Tech

Technology Integration

Tiers of Technology Integration

Tier 1: Teacher Focus on Productivity

Tier 2: Instructional Presentation and Student Productivity

Tier 3: Powerful Student-Centered 21st Century Learning Environment

38%

55%

7%

Tier Description Percent of Teachers

Three-Year Work Plan Tool