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Supporting Family and Youth Peer Advocates During COVID-19: A Discussion for Supervisors
Brianna Gower & Azaria Georger, Families Together in NYS, YOUTH POWER!Susan Burger & Nancy Craig, Families Together in NYSBianca Logan, Western New York Independent LivingGeraldine Burton and Anne Kuppinger, CTAC
April 24, 2020
Getting to Know You
While everyone is signing onto
the webinar, please chat in your
name, agency name and where
you are located!
Open the Chat Box by clicking on the speech bubble on the bottom of your screen. Chat to “all participants” so you can see one another’s responses.
PanelistsBrianna Gower & Azaria GeorgerFamilies Together in NYS, YOUTH POWER!
Susan Burger & Nancy CraigFamilies Together in New York State, Inc.
Bianca LoganWestern New York Independent Living
Geraldine Burton and Anne KuppingerCommunity Technical Assistance Center (CTAC)
Webinar Basics• All are muted. Chat your questions to “all
participants” throughout the webinar• Links to resources will be posted in the chat box• Please complete the survey following the webinar• Slides, recording, and resources will be posted
on the CTAC website www.ctacny.org• All information is current as of the date of the
webinar
NYS Office of Mental Health (OMH)
For OMH guidance on Telehealth during this time, please visit https://ctacny.org/covid-19-resources
Poll QuestionPlease let us know what your role is:
q Supervisor of Family Peer Advocatesq Supervisor of Youth Peer Advocatesq Supervisor of both Family and Youth Peer Advocatesq Family Peer Advocateq Youth Peer Advocateq Family or Youth Peer Support Provider Agency Directorq Other
AgendaFocus today is on you - supervisors of Family and Youth Peer Advocates. We hope to create a forum for you to share ideas, barriers, solutions and questions on a few topics, including....
§ Balancing agency priorities and staff realities
§ Helping staff work on treatment plan goals in new ways
§ Taking care of yourself and supporting staff in their own self-care
§ Remote supervision
As a supervisor of Family and/or Youth
Peer Advocates, what is your major
concern for your staff and your program
during this time?
Have you needed to change the way you
supervise staff?
For example, • Has your supervision style changed?• How are you engaging staff differently?• Has the frequency and/or length of each
supervision session changed?• What is working and what are some
challenges you are finding?
How are you supporting staff to engage
families and help them make progress?
For example:• Balancing crisis-related needs vs. ongoing
issues. • Addressing goals under changing
circumstances• Are there areas in which has been difficult for
advocates to help the youth/family make progress during this time?
What have you been doing to balance
agency needs and priorities while you
support your staff?
For example,• What positive steps has your agency leadership
taken?• What else would be helpful?
What have you found helpful in terms of
self-care?
For example, • What are you doing personally? • How are you managing all the uncertainty? • What is your ‘read’ on how your staff are doing? • How are you keeping your staff’s spirits up?
What are your priority training and discussion topics? (choose all that apply)
q Running Virtual Groups
q Pros and Cons of Different Technology
q Educational Advocacy During State of Emergency
q Remote Supervision Strategies
q Engaging Youth When Their Lives Feel “On Hold”
q What other topics? Please chat in your ideas.
Poll Question
Thank you for all you do!
Resources and Links
Upcoming CTAC WebinarsHelping Kincare Families Cope with Ambiguous LossMonday, April 27 - 12:00 PMRegister
Conversations with Dr. Tony with Dr. Courtney Holmes: Providing Remote Supportive SupervisionTuesday, April 28 - 1:00 PMRegister
Transition Age Youth (TAY) Engagement: Best Practices & Personal ExperiencesThursday, April 30 - 12:00 PMRegister
Recent CTAC Webinars
Best Practices for Telehealth. Click Here
Telehealth for OMH and OASAS Providers During COVID-19 State of Emergency. Click Here
Providing Services Telephonically: Tips for Family and Youth Peer Support ProvidersClick Here
Recent CTAC WebinarsFrom In-Person to On-Screen: Best Practices in Telemental Health with Children & Adolescents Click Here
Virtual Group Therapy Click Here
Coping with the COVID-19 Pandemic: Understanding and Applying the Principles and Practices of Resilience to Meet the Challenge Click Here
State Agency COVID-19 InformationOffice of Mental Health
https://omh.ny.gov/omhweb/guidance/
Office of Addiction Services and Supporthttps://oasas.ny.gov/keywords/coronavirus
Office for Persons with Developmental Disabilities https://opwdd.ny.gov/coronavirus-guidance
Office of Children and Family Serviceshttps://ocfs.ny.gov/main/news/COVID-19/
Department of Healthhttps://www.health.ny.gov/health_care/medicaid/covid19/
Panelist Contact InfoSusan Burgersburger@ftnys.org
Nancy Craigncraig@ftnys.org
Brianna Gowerbgower@ftnys.org
Azaria Georgerageorger@ftnys.org
Bianca Loganblogan@wnyil.org
Geraldine Burtonburtog01@nyu.edu
Anne Kuppingeranne.Kuppinger@nyu.edu
CTAC Contact Information
Visit www.ctacny.orgView past webinars, participate in online training, sign-up for updates and
event announcements, and access resources.
Please send questions to ctac.info@nyu.edu
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