supporting faculty in the virtual classroom

Supporting Faculty in the Virtual Supporting Faculty in the Virtual ClassroomClassroom

Melanie BartlettAsst. Director – Virtual Learning

David Rausch, PhDDirector – Center for Teaching and Learning

Supporting The Faculty-Technology Supporting The Faculty-Technology RelationshipRelationship

Advantages◦ Enabling Learners◦ Increasing Immediacy

Challenges◦ Enabling Learners◦ Increasing Immediacy

Instructor/Student ExpectationsInstructor/Student Expectations

Set clear expectations for turnaround time

Establish types of feedback (acknowledgement, content, automated)

Distinguish variety and level of support and developmental interaction

Manage perceptions of legitimate feedback

Learner Centered InstructorsLearner Centered Instructors Learner Centered Faculty Support◦ Reconceptualized documentation◦ Peer to Peer mentoring / modeling◦ Focus on technologies inside and outside the

face-to-face classroom◦ Learning support is active, collaborative and

social◦ Support recognizes individual pace and

capabilities

Faculty Support PhilosophyFaculty Support Philosophy

Communicating our model

Keeping in touch

Maintaining quality standards

Support gaps harm faculty

Faculty as Students in the Virtual Faculty as Students in the Virtual ClassroomClassroom

Technology Readiness Assessment

Technology Primer3 hours synchronous instruction

Macomb Online Instructor Training Certification (MOITC)Eight week online course

Pass No

Yes

Macomb Online Instructor Training Macomb Online Instructor Training Certification (MOITC)Certification (MOITC)

Technology Readiness Assessment

Technology Primer3 hours synchronous instruction

Macomb Online Instructor Training Certification (MOITC)Eight week online course

orVirtual Basics-Three hours synchronous instruction or asynchronous tutorial-Three online modules

Pass

Yes

No

Virtual BasicsVirtual Basics

Technology Readiness Assessment

Technology Primer3 hours live or virtual instruction

Macomb Online Instructor Training Course (MOITC)Eight week online course

or

Assessments and Assignments

Learning Object Repositories

Gradebook

Synchronous Discussion Forums

Communication

-Two and one/half hours synchronous instruction-One online module

Virtual Basics-Three hours synchronous instruction or asynchronous tutorial-Three online modules

Pass

Yes

No

Certified

Assessment of Instructor Assessment of Instructor ReadinessReadiness

What happens when faculty do not What happens when faculty do not complete an exercise successfully?complete an exercise successfully?

Training FormatsTraining FormatsSynchronous, Asynchronous

Synchronous F2F Synchronous F2F

Synchronous VirtualSynchronous Virtual

AsynchronousAsynchronous Tutorials

Discussion Forums

Faculty SupportFaculty Support

Technical Support for FacultyTechnical Support for Faculty Support team◦ Asynchronous support◦ Synchronous sessions

Other ServicesOther Services

Course Design Support for FacultyCourse Design Support for Faculty

Provide Course Review course(s)◦ Asynchronous support◦ Synchronous sessions

Asynchronous Support

Open LabOpen Lab

Adobe Connect ProAdobe Connect Pro

WebExWebEx

Questions?Questions?

ReferencesReferences Kubala, 1998 Collison et al., 2000 Eklund & Eklund, 1996 Newman et al., 1999; Shapley, 2000 Haggerty et al., 2001 Kassop, 2003 Rovai, 2004 (Hiltz & Wellman, 1997; Markel, 2001; Sullivan, 2002). Adam Finkelstein, adam.finkelstein@mcgill.edu Brendan Guenther brendan@msu.edu Brandon Blinkenberg bran@msu.edu