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Reporting Period 07/01/2010 - 12/31/2010
Employee Head Count 655
SUMTER COUNTY BOARD OF COUNTY COMMISSIONERS
Reporting Period 07/01/2010 - 12/31/2010
Utilization Definitions
SUMTER COUNTY BOARD OF COUNTY COMMISSIONERS
Utilization Formula:(Number of Services Delivered / Number of Days in the Reporting Period)
* 365 / Employee Head Count
Annualized Personalized Usage:Measures the number of individual members receiving assistance for
personal use.
Annualized Organizational Usage:Measures organizational contact a member has with the EAP, including
web site hits and training attendance.
Annualized Presentation Rate:Combination of personalized usage and account usage.
Page 2
Reporting Period 07/01/2010 - 12/31/2010
Total Usage
SUMTER COUNTY BOARD OF COUNTY COMMISSIONERS
Personalized Usage # % YTD
54.5% 6 6 Face to Face Consultation Referral
9.1% 1 1 Telephone Counseling
27.3% 3 3 Clinical Assessment
0.0% 0 0 WorkLife
0.0% 0 0 Financial
9.1% 1 1 Legal
0.0% 0 0 Member Inquiries
0.0% 0 0 General Information & Referral
0.0% 0 0 Benefit Integration
100.0% 11 11 Totals
3.3% Annualized Personalized Presentation
LengthEvent Counts Organizational Usage Participants YTD Event TotalsEvent Counts Length
LengthEvent Counts 0 Critical Incident Consultation 0
LengthEvent Counts 0 Critical Incident On-Site Consultation 0 0 0.0
LengthEvent Counts 2 Management Consultations 2
LengthEvent Counts 8 Training/Seminars 8 57 0.0
LengthEvent Counts 0 Professional Development / Coaching 0 0 0.0
LengthEvent Counts 1 Health Fairs / Open Enrollment 1 75 0.0
LengthEvent Counts 0 Company Group Meetings 0 0 0.0
LengthEvent Counts 0 Program Orientation / Supervisor Training 0 0 0.0
LengthEvent Counts 36 Web Hits 36
LengthEvent Counts 47 Totals 47 132 0.0
LengthEvent Counts 51.5% Annualized Organizational Presentation
Annualized Presentation Rate 54.8%
Page 3
Reporting Period 07/01/2010 - 12/31/2010
Referral Source
SUMTER COUNTY BOARD OF COUNTY COMMISSIONERS
37.5%
25.0%12.5%
12.5%12.5%
Human ResourcesPrevious ClientFamilyManager/SupervisorWebsiteAll Other
Top Referral Sources
12.5%1Family
Human Resources 3 37.5%
Manager/Supervisor 12.5%1
Previous Client 25.0%2
Website 12.5%1
# %Referral Sources
Page 4
Reporting Period 07/01/2010 - 12/31/2010
Member Services Demographic
SUMTER COUNTY BOARD OF COUNTY COMMISSIONERS
Employee Work Status Age Gender
Employee / Dependent Status
Union Status
Non-Management 8
Management
Terminated
Retired
Student
0
0
0
0
Total
#
#
# #
# 8
Non Union 1
Union 0
Total 1
20 and Under 2
21-30 1
31-40 5
41-50 1
51-60 1
Over 60 0
Declined 0
Total 10
Female 9
Male 1
Unspecified 0
Dependent 2
Employee 8
Total
Total
10
10
Declined 0
Page 5
Reporting Period 07/01/2010 - 12/31/2010
Primary Presenting Issues
SUMTER COUNTY BOARD OF COUNTY COMMISSIONERS
Unhealthy Habits Personal Life Management# # #
Alcohol 0 Anger Management 0 Academics 0
Drug 0 Anxiety 1 Adoption 0
Eating 0 Depression 0 Adult Care 0
Gambling 0 Grief/Loss 0 Child Care 0
Internet 0 LGBT 0 Concierge Services 0
Sex 0 Self-esteem 0 Financial 1
Tobacco 0 Spiritual/Religious Concerns 0 Health Issues 0
Other 0 Stress 0 Housing 0
#Childhood Victimization/Trauma 0 Legal 1
ADD/ADHD 0 Other 0 Pregnancy/Prenatal 0
#Behavior Problems 0 Relationship Transportation 0
Learning Disabilities 0 Divorce/Separation 2 Other 0
Other 0 Family 4 Workplace Issues #
#Member Inquiry Parent-Child 0 Absenteeism 1
EAP Benefit Inquiry 0 Spouse/Significant Other 0 Conflict - Co-worker(s) 0
HRA/Stress Assessment 0 Other 0 Conflict - Management 0
#Other 0 Risk of Violence Critical Incident 0
#Other Abuse of Child/Elder/Disabled 0 Harassment in Workplace 0
Declined to Share 0 Domestic Violence 0 Loss/Reduction 0
Homicidal Thoughts 0 Performance 0
Self Harming Behavior 0 Stress 0
Suicidal Thoughts 0 Other 0
Threat of Workplace Violence 0
Other 0
Page 6
Reporting Period 07/01/2010 - 12/31/2010
Primary Assessed Issues
SUMTER COUNTY BOARD OF COUNTY COMMISSIONERS
Unhealthy Habits Personal Life Management# # #
Alcohol 0 Anger Management 0 Academics 0
Drug 0 Anxiety 1 Adoption 0
Eating 0 Depression 0 Adult Care 0
Gambling 0 Grief/Loss 0 Child Care 0
Internet 0 LGBT 0 Concierge Services 0
Sex 0 Self-esteem 0 Financial 0
Tobacco 0 Spiritual/Religious Concerns 0 Health Issues 0
Other 0 Stress 0 Housing 0
#Childhood Victimization/Trauma 0 Legal 0
ADD/ADHD 0 Other 0 Pregnancy/Prenatal 0
#Behavior Problems 0 Relationship Transportation 0
Learning Disabilities 0 Divorce/Separation 0 Other 0
#Other 0 Family 0 Workplace Issues
#Member Inquiry Parent-Child 0 Absenteeism 1
EAP Benefit Inquiry 0 Spouse/Significant Other 0 Conflict - Co-worker(s) 0
HRA/Stress Assessment 0 Other 1 Conflict - Management 0
#Other 0 Risk of Violence Critical Incident 0
#Declined Abuse of Child/Elder/Disabled 0 Harassment in Workplace 0
Declined to Share 0 Domestic Violence 0 Loss/Reduction 0
Homicidal Thoughts 0 Performance 0
Self Harming Behavior 0 Stress 0
Suicidal Thoughts 0 Other 1
Threat of Workplace Violence 0
Other 0
Page 7
Reporting Period 07/01/2010 - 12/31/2010
Face to Face Closed Cases & Referrals
SUMTER COUNTY BOARD OF COUNTY COMMISSIONERS
Total Closed Authorizations
Average Number of Used Sessions Urgent
Emergent
IP Medical
IP Psychiatric
OP Chem Dep
OP Medical
OP Psychiatric
Licensed Counselor
Psychiatrist
Psychologist
Residential CD
Social Worker
12 Step Group
Career Counseling
Community Agency
Education Class
Financial
Legal
Self Help Group
Referrals Provided
WorkLife
Group Treatment
Other
Total
Authorization Severity
Total
#Statistics
Routine 5
3.0
Face to Face Consultation Referral
Management Referral - Informal
100.0%
0 0.0%
Management Referral - Formal 0 0.0%
Management Referral - Mandatory
Total
0 0.0%
4 100.0%
6
0
0
IP Chem Dep 0
0
0
0
0
0
3
0
0
1
0
0
0
0
0
Human Resources 0
0
0
0
0
0
4
# %
%#
Closed Sessions
Resolution Statistics
Resolved within EAP 2 33.3%
Client Referred 4 66.7%
Client Withdrew 0 0.0%
Referral
Community Resources 2
Insurance Plan 3
Total 5
0
4
Page 8
Reporting Period 07/01/2010 - 12/31/2010
Web Content Access
SUMTER COUNTY BOARD OF COUNTY COMMISSIONERS
#Topic Analysis
My Family 3
My Health 12
My Time 1
My Money 2
My Benefits 14
Manager Services 4
Total 36
0
4
8
12
16
20
24
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
0
5
21
10
4
0
9
67
2
0
12
Total Website
Pages Visited
Page 9
Reporting Period 07/01/2010 - 12/31/2010
Management Consultations & Referrals
SUMTER COUNTY BOARD OF COUNTY COMMISSIONERS
%CountFormal ReferralsCount Informal Referrals %
Alcohol / Drug 0 Alcohol / Drug 0 0.0% 0.0%
Anger Management 0 Anger Management 0 0.0% 0.0%
Code of Conduct 0 Code of Conduct 0 0.0% 0.0%
Emotional / Psychological Stability 0 Emotional / Psychological Stability 0 0.0% 0.0%
Fitness for Duty 0 Fitness for Duty 0 0.0% 0.0%
Grief / Trauma 0 Grief / Trauma 0 0.0% 0.0%
Harassment in the Workplace 0 Harassment in the Workplace 0 0.0% 0.0%
Performance Issues 0 Performance Issues 0 0.0% 0.0%
Positive Alcohol / Drug Screen 0 Positive Alcohol / Drug Screen 0 0.0% 0.0%
Substance Abuse Professional / Dept. of Transportation 0 Substance Abuse Professional / Dept. of Transportation 0 0.0% 0.0%
Suicidal 0 Suicidal 0 0.0% 0.0%
Threat of Violence 0 Threat of Violence 0 0.0% 0.0%
Other 0 Other 0 0.0% 0.0%
Total 0 Total 0 100.0% 100.0%
%CountConsult TypeCountMandatory Referrals %
Alcohol / Drug 0 Alcohol / Drug 0 0.0% 0.0%
Anger Management 0 Anger Management 0 0.0% 0.0%
Code of Conduct 0 Code of Conduct 0 0.0% 0.0%
Emotional / Psychological Stability 1 Emotional / Psychological Stability 2 100.0% 100.0%
Fitness for Duty 0 Fitness for Duty 0 0.0% 0.0%
Grief / Trauma 0 Grief / Trauma 0 0.0% 0.0%
Harassment in the Workplace 0 Harassment in the Workplace 0 0.0% 0.0%
Performance Issues 0 Performance Issues 0 0.0% 0.0%
Positive Alcohol / Drug Screen 0 Positive Alcohol / Drug Screen 0 0.0% 0.0%
Substance Abuse Professional / Dept. of Transportation 0 Substance Abuse Professional / Dept. of Transportation 0 0.0% 0.0%
Suicidal 0 Suicidal 0 0.0% 0.0%
Threat of Violence 0 Threat of Violence 0 0.0% 0.0%
Other 0 Other 0 0.0% 0.0%
Total 1 Total 2 100.0% 100.0%
Page 10
Reporting Period 07/01/2010 - 12/31/2010
Training Overview
SUMTER COUNTY BOARD OF COUNTY COMMISSIONERS
Date HoursParticipantsLocationAccount / DivisionName of Seminar
07/11/2010 SUMTER COUNTY BOARD OF COUNTY
COMMISSIONERS
bushnell, fl 23Transforming Conflict into
Collaboration
1.00
07/27/2010 SUMTER COUNTY BOARD OF COUNTY
COMMISSIONERS
Bushnell, fl 23Life Stages Retirement
Planning
1.00
Total 46 2.00
Page 11
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