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Strategies for Managing Supply Chain Disruption Strategies for Managing Supply Chain Disruption
Summary Results October, 2012Summary Results October, 2012
ConfidentialConfidential
Observations and ConclusionsObservations and Conclusions
Unplanned demand (68%), supplier failure (62%) and natural disaster (60%) are the primary sources of
supply chain disruption.
Among responders, supply chain disruptions originate almost equally between the demand side and tier
one suppliers.
Nearly a quarter of responders report that they do not have the tools in place to resolve a supply chain
disruption.
34% f d t f l h i di ti til th 24 h ft it 34% of responders are not aware of supply chain disruptions until more than 24 hours after it occurs;
nearly 20% take more than a week to respond.
38% of responders rated visibility into their tier-1 supplier inventories as a priority or high priority for the
next year.
Supply chain disruptions in 2011 caused 68% of responders to make adjustments to their existing
solutions/processes.
Copyright © 2012. Gatepoint Research. All rights reserved. The information contained in this report is the sole propertyof Gatepoint Research and may not be used, reproduced, redistributed in any form including, but not limited to, print
and digital form without the express written consent of Gatepoint Research and E2Open.
Program OverviewProgram Overview
Between February and September 2012, Gatepoint Research invited selected y p p
executives to participate in a survey themed Strategies for Managing
Supply Chain Disruption. Candidates were invited via email and 200
executives have participated to date.
Responders are overwhelmingly senior executives: 98% are at the Director
Level or above with 29% at VP or CxO level.
77% of responders are executives working for companies in the Fortune 1000.
100% of responders participated voluntarily; none were engaged using
telemarketing.
Copyright © 2012. Gatepoint Research. All rights reserved. The information contained in this report is the sole propertyof Gatepoint Research and may not be used, reproduced, redistributed in any form including, but not limited to, print
and digital form without the express written consent of Gatepoint Research and E2Open.
From what sources have you encountered supply chain disruption?
From what sources have you encountered supply chain disruption?
68%Unplanned demand
60%
62%
68%
i di i
Natural disaster
Supplier failure
Unplanned demand
8%
49%
55%
Political upheaval
Critical parts shortages
Transportation disruption
2%
3%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Other
None
Unplanned demand, supplier failure and natural disaster are the primary sources of supply chain disruption
Copyright © 2012. Gatepoint Research. All rights reserved. The information contained in this report is the sole propertyof Gatepoint Research and may not be used, reproduced, redistributed in any form including, but not limited to, print
and digital form without the express written consent of Gatepoint Research and E2Open.
primary sources of supply chain disruption.
How did supply chain disruptions in 2011 impact your risk mitigation strategies for 2012 and beyond?
How did supply chain disruptions in 2011 impact your risk mitigation strategies for 2012 and beyond?
68%Making adjustments to
18%
68%
Had little or no impact
g jexisting solutions/processes
7%Thinking about making
changes
6%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Investing heavily in new solutions/processes
Most responders approach risk mitigation by making adjustments to their existing solutions and processes
Copyright © 2012. Gatepoint Research. All rights reserved. The information contained in this report is the sole propertyof Gatepoint Research and may not be used, reproduced, redistributed in any form including, but not limited to, print
and digital form without the express written consent of Gatepoint Research and E2Open.
their existing solutions and processes.
Where in your supply chain do most disruptions originate?
Where in your supply chain do most disruptions originate?
30%
33%
Tier 1 suppliers
Demand side
24%Lower tier suppliers
12%
0% 5% 10% 15% 20% 25% 30% 35%
Unable to determine
Supply chain disruptions originate almost equally between the demand side and tier one suppliers
0% 5% 10% 15% 20% 25% 30% 35%
Copyright © 2012. Gatepoint Research. All rights reserved. The information contained in this report is the sole propertyof Gatepoint Research and may not be used, reproduced, redistributed in any form including, but not limited to, print
and digital form without the express written consent of Gatepoint Research and E2Open.
demand side and tier one suppliers.
Typically, how soon are you aware of a supply chain disruption?
Typically, how soon are you aware of a supply chain disruption?
8%Longer than a week
26%
8%
Within a week
Longer than a week
33%
19%
Same day
Next day
14%
0% 5% 10% 15% 20% 25% 30% 35%
Real‐Time
34% of responders are not aware of supply chain disruptions until more than 24 hours after it occurs
Copyright © 2012. Gatepoint Research. All rights reserved. The information contained in this report is the sole propertyof Gatepoint Research and may not be used, reproduced, redistributed in any form including, but not limited to, print
and digital form without the express written consent of Gatepoint Research and E2Open.
disruptions until more than 24 hours after it occurs.
How quickly can you respond to most supply chain disruptions?
How quickly can you respond to most supply chain disruptions?
19%L th k
34%
19%
Within a week
Longer than a week
26%
12%
Same day
Next day
9%
0% 5% 10% 15% 20% 25% 30% 35% 40%
Real‐Time
Nearly 20% of responders take more than a week to respond to supply chain disruptions
Copyright © 2012. Gatepoint Research. All rights reserved. The information contained in this report is the sole propertyof Gatepoint Research and may not be used, reproduced, redistributed in any form including, but not limited to, print
and digital form without the express written consent of Gatepoint Research and E2Open.
respond to supply chain disruptions.
What would you like to improve or implement in the next 12 months?What would you like to improve or implement in the next 12 months?
Priority for Improvement in Next 12 Months (Rated 4 or 5 on a 5 point scale)
36%
38%
Partner collaboration tools
Visibility into tier‐1 supplier inventories
30%
30%
Comprehensive partner connectivity
What‐if scenario tools
24%
30%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
Visibility into lower tier supplier inventories
Visibility into alternative sources of supply
38% of responders rated visibility into their tier-1 supplier inventories as a priority or high priority for the next year
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
Copyright © 2012. Gatepoint Research. All rights reserved. The information contained in this report is the sole propertyof Gatepoint Research and may not be used, reproduced, redistributed in any form including, but not limited to, print
and digital form without the express written consent of Gatepoint Research and E2Open.
inventories as a priority or high priority for the next year.
Who in your organization is responsible for mitigating the risk of supply chain disruptions?
Who in your organization is responsible for mitigating the risk of supply chain disruptions?
/
12%
80%
COO
CSCO/VP supply chain
11%Other
5%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
CFO
Most responders report that the CSCO or VP for Supply Chain is responsible for mitigating risk of supply chain disruptions
Copyright © 2012. Gatepoint Research. All rights reserved. The information contained in this report is the sole propertyof Gatepoint Research and may not be used, reproduced, redistributed in any form including, but not limited to, print
and digital form without the express written consent of Gatepoint Research and E2Open.
responsible for mitigating risk of supply chain disruptions.
Profile of Responders: Job Level
Profile of Responders: Job Level
Manager2%
VP/CxO29%
Director69%
98% of responders are at Director level or above.
Copyright © 2012. Gatepoint Research. All rights reserved. The information contained in this report is the sole propertyof Gatepoint Research and may not be used, reproduced, redistributed in any form including, but not limited to, print
and digital form without the express written consent of Gatepoint Research and E2Open.
Profile of Responders: Company Revenue
Profile of Responders: Company Revenue
<$250 Million2% $250‐499
MillionMillion3%
$$500 million ‐$1.5 billion
18%>$1.5 Billion77%
77% of responders are employed by companies in the Fortune 1000.
Copyright © 2012. Gatepoint Research. All rights reserved. The information contained in this report is the sole propertyof Gatepoint Research and may not be used, reproduced, redistributed in any form including, but not limited to, print
and digital form without the express written consent of Gatepoint Research and E2Open.
About About
E2open is a leading provider of cloud-based software solutions for collaborative execution across global trading networks. E2open delivers real-time information, integrated business processes, and advanced analytics to help brand owners manage demand theyadvanced analytics to help brand owners manage demand they cannot predict and supply they do not control.
For more information visit www E2open comFor more information, visit www.E2open.com
Copyright © 2012. Gatepoint Research. All rights reserved. The information contained in this report is the sole propertyof Gatepoint Research and may not be used, reproduced, redistributed in any form including, but not limited to, print
and digital form without the express written consent of Gatepoint Research and E2Open.
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