spring 2019 growing together: how to get your …...teambuilding retreat #mes19 @themidmarketcio...

Spring 2019

#MES19 @TheMidmarketCIO

Growing Together:

How To Get Your Team In High Gear

#MES19 @TheMidmarketCIO

Growing Together

John Regula

SVP/CIOWoods

Nick Dell

IT ManagerMidway Products Group

#MES19 @TheMidmarketCIO

Leader Story TellingEffective Tools for getting to the

point

#MES19 @TheMidmarketCIO

nce upon a time in

a land far, far away..

There lived an OGRE

that worked as a CIO

for a non-profit

Behavioral health

organization….

His Quest was harder

than rescuing a princess

from the tallest tower….

He had to unite affiliate

IT departments to

boldly go where no one

has gone

before…(wait, wrong movie)

#MES19 @TheMidmarketCIO

The Quest (Chapter 1: Barriers)

• 1st back office collaboration project

• 5.6 desperate IT/IS organizations

• Loosely defined management structure

• Competing priorities

• Team’s mission unclear

• Team members ‘too’ busy

• Team appoints based on

position, not talents

#MES19 @TheMidmarketCIO

The Quest (Chapter 2: Baby Steps)

• Find areas in common (We hate end users)

• Quick win projects (video conferencing)

• Infrastructure survey

• Pilot projects of larger initiatives

• Identify stakeholders

• Attend Conference as a team

Follow-up:

What’s missing from this list?

#MES19 @TheMidmarketCIO

The Quest (Chapter 3: Lessons Learned)

• Time, Time, Time is not always on your side

• Building teams is not an add water, stir process

• There is a science behind the art of building teams

• Hope, Compassion, Truth, and Stability

• FUNctional and FUNdementals start with FUN for a reason

• Biggest challenge with your team might be beyond your control

• Use of a facilitator during dream & design sessions helpful

• And they lived happily ever after … rarely describes even the best functioning teams.

#MES19 @TheMidmarketCIO

The Prequel – 3 Years before now

• IT 30 Years of direction driven by the business

• IT Leader that did not want to lead

• No IT Management change!

Operation Network Manager of 25 years applied to be the IT Leader

#MES19 @TheMidmarketCIO

What should I do!

• Get rid of the manager not setting the example?

• What to do with over paid employees not adding value?

• Employees not communicating and everyone seems to be silos!

• Employees doing what they want and when they want!

#MES19 @TheMidmarketCIO

Restructure this!!

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Balanced Structure

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Manager not in touch with his team and cannot get things done

Took to long to make decisions

Too much to manage

Managed from behind

a desk

Always wanted it

his work perfect, so

it was never done

#MES19 @TheMidmarketCIO

Work in progress

• Reduced team to manageable size

• Stand up meeting to help them make

decisions – 2 to 3 times a week

• Show them and don’t expect they should know

• Get them out from behind the desk and phone

#MES19 @TheMidmarketCIO

• Find the right position and role for your people

• 1 on 1 meeting

• Adjust team to manageable size

• Create team building around work items!

• Show and lead

Spring 2019

#MES19 @TheMidmarketCIO

Questions?

Stay tuned for the Myth or Reality the Game

#MES19 @TheMidmarketCIO

- or-

#MES19 @TheMidmarketCIO

Myth or Reality

There is no “I” in team

#MES19 @TheMidmarketCIO

Myth vs RealityMythThere is no “I” in team

RealityYour team is made up of “I”s.

Each with their own talents, strengths, biases, and agendas.

Never ignore the individual when creating a team.

.

#MES19 @TheMidmarketCIO

Myth or Reality

Silence means acceptance

#MES19 @TheMidmarketCIO

Myth vs Reality

Silence means acceptance

RealitySilence is Silence.

If your team does not speak up or openly object to your suggestion or direction, do not assume that they are all on board.

Myth

#MES19 @TheMidmarketCIO

Myth or Reality

Your team will be truthful

#MES19 @TheMidmarketCIO

Myth vs RealityMythThey will always use words. Many times, your team will tell you what they think you want to hear. Be Cautious.

Verify words with actions

They will, however, be truthful if you pick up all the clues.

RealityYour team will be truthful

#MES19 @TheMidmarketCIO

Myth or Reality

You will hear what your team is saying

#MES19 @TheMidmarketCIO

Myth vs RealityMythYou hear what your team is saying

RealityYou, like your team members, have a bias and a filter that interprets the team’s dialogue. Do not be afraid to ask for clarification and follow-up to discussions. Better yet, seek the advice of another team member to double-check that you are hearing the conversion correctly.

#MES19 @TheMidmarketCIO

Myth or Reality

Everyone is right for every role

#MES19 @TheMidmarketCIO

Myth vs RealityMythEveryone is right for every role

RealityEveryone has individual strengths and weaknesses. To build team, you need to spend time identifying and using (and celebrating!) each person’s uniqueness. You do not want to place a person with excellent execution skills and zero relationship skills in charge of your public relations campaign.

#MES19 @TheMidmarketCIO

Myth or Reality

Meetings are held to make collaborative decisions

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Myth vs RealityMythDecisions are only made at the meeting…

Hallway conversations are just as, or perhaps more, important than those inside the meeting room.

RealityMeetings are held to make collaborative decisions.

#MES19 @TheMidmarketCIO

Myth or Reality

Team performance is more important than individual

performance

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Myth vs RealityMythTeam performance is more important than individual performance

RealityIndividual performance should and must be celebrated. People aspire to be recognized for their contribution and it inspires others to up their game as well.

#MES19 @TheMidmarketCIO

Myth or RealityThe team is only as strong as the

weakest link

#MES19 @TheMidmarketCIO

Myth vs RealityMythThe team is only as strong as the weakest link

RealityBe careful. Teams have a way of working around, thru and alongside “Weakest links” for years. This occurs oftentimes without noticing the “weak link.” The team leader needs to evaluate team and individual performance.

#MES19 @TheMidmarketCIO

Myth or RealityIf a team is

underperforming, it maybe time to

change team members

#MES19 @TheMidmarketCIO

Myth vs RealityMythDo not be too quick to criticize the team. The root cause might be a failed (or failing) policy, procedure, or process. This might be imposed by the organization onto the team or might be something the team can work on repairing with current membership.

RealityIf a team is underperforming, it maybe time to change team members.

#MES19 @TheMidmarketCIO

Myth or RealityThe team only needs to build relationships

with each other

#MES19 @TheMidmarketCIO

Myth vs RealityMythThe team only needs to build relationships with each other.

RealityPeople need to have many relationships - internal and external – to work. In fact, to succeed, team members need to build work relationships outside the team to promote the team to the broader company.

#MES19 @TheMidmarketCIO

Myth or Reality

Teambuilding happens best during the official

teambuilding retreat

#MES19 @TheMidmarketCIO

Myth vs RealityMythTeam building happens best during the official team building retreat.

RealityTeam building topics are discussed during that (obligatory) retreat. The real team building happens continually throughout the team’s existence. (… and NOT necessarily *always* during working hours…)

#MES19 @TheMidmarketCIO

Myth or Reality

As team leader, you are accepted

by the team

#MES19 @TheMidmarketCIO

Myth vs RealityMythAs team leader, you are accepted by the team.

RealityTo be accepted, you need to recognize that your team is looking for you to provide four things: hope, compassion, truth, and stability. If you bring those into your team, then you will be recognized as a team leader.

#MES19 @TheMidmarketCIO

QuestionsThank you for playing our game!!

How did you do

Any follow-up or questions before we go?

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