sales decks for founders - founding sales - december 2015
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Founding Sales DecksSales decks that close business.
This slide is here because SlideShare doesn’t allow hyperlinks in the first three slides.
https://twitter.com/foundingsales Enjoy this cat picture while I increment the slide count….
As is this one….sorry...don’t know why they do that...
https://twitter.com/foundingsales Sorry. The links are important, which is why I’m doing this....
Pete Kazanjy - Product Marketer / Product Manager turned Sales Leader
Twitter: @kazanjy (Find me on LinkedIn too.)
Founder of
Acquired (‘14) by
Writing@foundingsales
- First “rep” (founder turned rep)- First “sales manager”- First “VP of Sales”- 20 sales reps ; 20 CS reps
- New Product Sales Leader- 800 sales reps
Want to watch Pete present this deck live? Video below...
https://twitter.com/foundingsales Link to video recording of live presentation.
There are a bunch of ways founders screw up their sales decks.
Sales Decks are Broken!(Not really)
This presentation is an adaption of a chapter on Sales Decks from Founding Sales. (As excerpted on First Round Review)
https://twitter.com/foundingsales
Your fundraising pitch is not your sales pitch.
Fundraising materials are for selling a piece of your company.
Sales materials are for selling your solution to a prospect who cares.
https://twitter.com/foundingsales
Demos are great, but not sufficient.
Demos are great...for demonstrating features. But they’re just one part of the sales presentation.
“We just do demos.”
https://twitter.com/foundingsales
What is the sales deck for?
Goal of a sales deck: Visually
and textually present your sales
narrative to your ideal customer
in a way that convinces them to
buy your solution.https://twitter.com/foundingsales
Responses to Common Founder Objections
https://twitter.com/foundingsales
● It doesn’t have to be beautiful.
● It doesn’t have to be comprehensive.
● It doesn’t have to take a ton of time.
Realities
https://twitter.com/foundingsales
● Like your product, start MVP.
● It will change / grow over time.
● Something is better than nothing.
Founding Sales Decks - Your Sales Narrative, Weaponized
https://twitter.com/foundingsales
● The Problem and who has it
● Cost of the Problem
● Existing Solutions & their Challenges
● What has changed
● How your solution works
● Quantitative Proof
● Qualitative Proof
● Company-centric Proof
● Why this will be so easy
(Customer Success)
● Pricing
● Appendix
http://firstround.com/review/To-Build-An-Amazing-Sales-Team-Start-Here-First/(Google “First Round sales narrative - put it in Pocket ; )
(Also, example TalentBin master deck here)
The major components of your deck
Founding Sales Decks - Some examples we’ll use
https://twitter.com/foundingsales
Recruiting automation software for technical recruiters.
Simple financing for eCommerce providers and their customers.
Job-posting optimization software.
Sales-centric mobile email and CRM client.
Recruiting branding automation and SEO software.
Recruiting agency revenue acceleration.
Founding Sales Decks - The Problem and Who Has It
https://twitter.com/foundingsales
● Start at the beginning. Helps with qualification.
● Can be “fractal” structured - subcomponents.
● Teeing up the issues your solution addresses (via features)
● Can address multiple types of pains (user vs. managers)
● Can be inductive or deductive in approach. I like to go both ways.
The Problem and Who Has It
Founding Sales Decks - The Problem and Who Has It
https://twitter.com/foundingsales
That’ll get your attention!
● Very clear. Sales people not selling.
● Includes sub-pains: CRM updates, prep, follow up.
● Hints at opportunity cost: close rates, etc.
● Could have a sales manager slide to follow this (Pain points of another constituency).
Founding Sales Decks - The Problem and Who Has It
https://twitter.com/foundingsales
● Frame all the issues that could be addressed in a holistic manner.
● Teeing up the specific subcomponents we’re going to address. (Top, middle, bottom)
● Fractal approach to slide creation: zoom in, zoom out.
Overarching example of business pain.
Founding Sales Decks - The Problem and Who Has It
Subcomponents of business pain, “zoomed in.”
https://twitter.com/foundingsales
● Detail of the second layer of the problem statement - crappy jobs page.
● Problem statement call out.
● This should probably be the second detail slide, not first.
Founding Sales Decks - The Problem and Who Has It
Subcomponents of business pain, “zoomed in.”
https://twitter.com/foundingsales
● Takes the broader framing, and dives in.
● This is a detail problem case from the first layer in the first slide.
● Calls out the pain point - prevent click through, drag on recruiting spend.
● Probably should be the first “detail” slide, right?
Founding Sales Decks - The Problem and Who Has It
“Zoomed in” unit pain
https://twitter.com/foundingsales
● Another detail pain, on the other side of the Google results.
● OK callout.
● Probably could speak to user frustration here, “Why be held hostage?”
● Could probably speak to the implications of “letting worst employees tell story” => reduced applies, misplaced job expectations.
Founding Sales Decks - The Problem and Who Has It
https://twitter.com/foundingsales
“Zoomed Out” Rollup pain
● Roll up the implications of these unit pains. “Let’s bring it all home.”
● Summary of implications of unit pains. “Call and response” approach. Very gospel-style ; )
● Beginning indications of ROI metrics at bottom of rollup pain.
Founding Sales Decks - The Problem and Who Has It
Core driver of the problem case - varied per case.https://twitter.com/foundingsales
Founding Sales Decks - The Problem and Who Has It
“Zoomed in” implications of problem case.
https://twitter.com/foundingsales
● Detail proof of the abstract problem root cause described in prior slide.
● Explanation in sub-headline.
● Good specific comparison of good and bad cases.
● Add a little comedy. Why not!
Founding Sales Decks - The Problem and Who Has It
“Zoomed in” implications of problem.
https://twitter.com/foundingsales
● Knock-on implication of previous pain.
● Good callouts of bad, worse, worst implications
● Both rollup stats and unit examples.
Founding Sales Decks - The Problem and Who Has It
https://twitter.com/foundingsales
Extension of first type of business pain.
● Proof of the implications of one of the core pains.
● “Do you find you have this issue?”
● Could have better callouts. Relies a lot on presenter comment.
Founding Sales Decks - The Problem and Who Has It
Extension of first type of business pain.
https://twitter.com/foundingsales
● Rollup “zoom out” of that previous implication.
● Third party data source as validator / benchmark.
● Sneaky color usage.
Founding Sales Decks - The Problem and Who Has It
Anecdata can be helpful too.https://twitter.com/foundingsales
Founding Sales Decks - The Cost of the Problem
https://twitter.com/foundingsales
● Get to the nuts and bolts, dollars and cents.
● Document the costs or opportunity costs of the pain point.
● Should correlate to the pain points you discussed - cost per each.
● Generalities can be good, but per-unit costs can be good too.
● In the absence of costs, can use proxies.
● Make it as easy as possible to make personal to prospect.
The Cost of the Problem
Founding Sales Decks - The Cost of the Problem
https://twitter.com/foundingsales
● This is where we frame the pain points we will say our solution fixes.
● Make sure to tease out the individual pain points.
● Later we’ll correlate our solution and its features to resolving these costs (or opportunity costs).
Founding Sales Decks - The Cost of the Problem
https://twitter.com/foundingsales
Indicating the magnitude of pain and likelihood of resolution.
Founding Sales Decks - Existing solutions and their challenges
https://twitter.com/foundingsales
● Touchy topic. Don’t want to bring in competitors per se.
● But helpful to frame off of industry standards.
● “X is broken” does not count. That’s lazy.
● Can be actual products that are in-market, but can be services / internal behaviors, too.
Existing Solutions and their Challenges
Founding Sales Decks - Existing solutions and their challenges
https://twitter.com/foundingsales
Quantitative indicators.
● Enumerate quantitative measures of the shortfall. (e.g., search results, response rates, etc.)
● Correlate those quantitative / qualitative shortfalls to the buckets of pain points.
● Can do so for each of the “standards” or a rollup of them.
Founding Sales Decks - Existing solutions and their challenges
https://twitter.com/foundingsales Qualitative indicators.
Founding Sales Decks - What has changed
https://twitter.com/foundingsales
● What changed to create and scale this problem?● What changed to enable this new sorcery?● Visualization / data / etc.● Helps with “Why now?”
What has changed?
Founding Sales Decks - What has changed
Overarching Change Examples
https://twitter.com/foundingsales
Founding Sales Decks - How the solution works
https://twitter.com/foundingsales
● Fractal model of messaging buckets & supporting features.● Tie to messaging buckets of pain.● Not a demo (do the demo), but can stand in.● Conceptual visualizations. Feature Visualizations. ● Screenshots / Animated Gifs of actual product.● Features and correlated proof points.
How our Solution Works
Founding Sales Decks - How the Solution Works
Concept Visualization
https://twitter.com/foundingsales
● Conceptual representation of how the solution works.
● Nail the concept so everything else that follows has a solid bedrock.
● Visual and textual explanation.
● Visual unit proof example.
Founding Sales Decks - How the Solution Works
Current World v. New World
https://twitter.com/foundingsales
● Visual comparison to something that the user likely already knows.
● “See, we’re like this well known and solid thing, but in this different way!”
Founding Sales Decks - How the Solution Works
Overarching “story” and chapters Sub-chapter (“Zoomed in”)
https://twitter.com/foundingsales “Fractal” approach
Founding Sales Decks - How the Solution Works
“Chapter” detail with value props.
https://twitter.com/foundingsales
● Aggregation of screenshots that tell a story.
● Good value prop callouts.
● ROI arguments.
● Conceptual visual, too. “Oh, I get it. Multiple mails. Nice.”
Founding Sales Decks - How the Solution Works
Chapter detail (mediocre value prop use!)
https://twitter.com/foundingsales
● Can be as simple as a screenshot and header.
● Though probably better handled in Demo.
● But in a pinch, and can be used in Appendix.
Founding Sales Decks - How the Solution Works
Concept Visualization
https://twitter.com/foundingsales
● Flow charting can cut two ways. Avoid too much complexity, but with simplicity can be great.
● Great call out at the top “Looks like a credit card” (comparison to something that is well known and known-good.)
Founding Sales Decks - How the Solution Works
https://twitter.com/foundingsales
Feature Visualization
● Conceptual visualization of a feature.
● Hybrid of screenshot approach and conceptual approach (nice if you have design resources!)
● But could be done in a more MVP way too, and be ok.
Founding Sales Decks - How the Solution Works
Quasi-demo
https://twitter.com/foundingsales
● If your product is fairly simple, you can have a quasi demo.
● Better of course to do a true demo, but good for a takeaway (show the boss), or if your product craps out during demo.
Founding Sales Decks - How the Solution Works
https://twitter.com/foundingsales
● Demo that is heavily customized to the client.
● “Offline demo” slides if you are without network / don’t have time.
● But don’t do both! Hooboy, that would be repetitive and boring! : )
● More on demo scripts here: http://firstround.com/review/here-are-the-scripts-for-sales-success-emails-calls-and-demos-that-close-deals/ Google “First Round Demo Script”
Demo
Founding Sales Decks - Quantitative Proof of a Better Solution
https://twitter.com/foundingsales
● ROI proof (in dollars and cents), tying back to cost of business pain (prior section)
● ROI precursors if $$$ ROI proof isn’t there.
● Correlate to your features (which were correlated to pain points, right?)
Quantitative Proof of a Better Solution
Founding Sales Decks - Quantitative Proof of a Better Solution
● Points back to the numbers that your narrative framed caring about.
● Ideally closest to the money.
● Can be blinded, but nice if it has a name on it.
● In this case, could be nice to tie to value outputs. Reduced media spend, reduced staffing agency fees.
https://twitter.com/foundingsales
Founding Sales Decks - Quantitative Proof of a Better Solution
● Example of pure monetary outcomes, with specifics.
● Great ROI callouts.
● Humanizes it. Can be blinded or can be identified. You can speak to more info.
● Make it easy for them to model that ROI proof onto their situation. (“OK, so I have X many widgets…”)
● This could be better with “HIRABL will drive around $10k in recovered fees per recruiter, per year.”
https://twitter.com/foundingsales
Blinded ROI proof points
Founding Sales Decks - Quantitative Proof of a Better Solution
https://twitter.com/foundingsales
Can be ROI precursor data, too.
● What are the precursors to ROI for you solution?
● Compare the status quos / industry standards.
Founding Sales Decks - Quantitative Proof of a Better Solution
https://twitter.com/foundingsales
Richer ROI precursor “Model”
● This is a little busy, but it’s detailed.
● An “ROI model” addressing key business actions taken by users.
● Great for sending along later for “the boss” to read.
● Good “Greek” and “Russian” material.
Founding Sales Decks - Quantitative Proof of a Better Solution
https://twitter.com/foundingsales
Aggregated customer results can be good too.
● Show them what will happen for them, based on the aggregation of what has happened to those who have come before.
● Again, boil it down to the units of output. Ideally with a rough takeaway metric.
● E.g., “For every million dollars in annual revenue, Affirm will drive around $100k of additional spend.”
Founding Sales Decks - Qualitative Proof of a Better Solution
https://twitter.com/foundingsales
● Stories
● Reputation issuers
● Appeal to authority
Qualitative Proof of a Better Solution
Founding Sales Decks - Qualitative Proof of a Better Solution
● Testimonials correlated to value props. Ideally with #s.
● Focus on your key segments and verticals.
● Write it for them. Make them sound awesome. Send them a gift card.
● Doesn’t have to be a “success story”, but can be.
● Pull out the $$$. This one would be better with that information.
https://twitter.com/foundingsales
Customer “stories”
Founding Sales Decks - Qualitative Proof of a Better Solution
https://twitter.com/foundingsales Anecdata!
Founding Sales Decks - Qualitative Proof of a Better Solution
● Press Mentions: These folks pay attention to you.
● Analyst Coverage: They pay attention to you.
● Investors: You’re not going away.
● Awards: You can apply for these.
https://twitter.com/foundingsales
Company Reputation
Founding Sales Decks - Qualitative Proof of a Better Solution
● Organizational Gravitas: Not the common case, but maybe.
● Funding / Investors: You’re not going away anytime soon.
https://twitter.com/foundingsales
Founding Narrative
Founding Sales Decks - Qualitative Proof of a Better Solution
● Have all manner of segments and verticals
● Careful: They may know some of these folks.
● Don’t worry about permission to start. But bake it into MSA.
● But you can’t send it.
● Be careful of disappearing logos.
https://twitter.com/foundingsales
The “Logo” slide
Founding Sales Decks - Why this will be so easy
https://twitter.com/foundingsales
● Make it easy for them.
● Make it clear there is a roadmap.
● WIFM (What’s in it for me?)
Why this will be so easy.
Founding Sales Decks - Why this will be so easy
● Skepticism: They’ve seen these promises before.
● Work: Are you creating work for me?
● Systematized: Is this already solved?
https://twitter.com/foundingsales
Follow the yellow brick road
Founding Sales Decks - Why this will be so easy
● Skepticism: They’ve seen these promises before.
● Work: Are you creating work for me?
● Systematized: Is this already solved?
https://twitter.com/foundingsales
Follow the yellow brick road
Founding Sales Decks - Why this will be so easy
● Human face: Take advantage of your staff.
● WIFM: What’s in it for staff and decisionmakers?
https://twitter.com/foundingsales
Follow the yellow brick road
Founding Sales Decks - Why this will be so easy
https://twitter.com/foundingsales
MVP!“Features” of “Why so easy!”
Founding Sales Decks - Pricing
https://twitter.com/foundingsales
● They’re going to ask. So have it.
● Keep It Simple, Stupid
● Peak “rack rate” - you’re going to discount
Pricing Slides
Founding Sales Decks - Pricing
https://twitter.com/foundingsales
Founding Sales Decks - Appendices
https://twitter.com/foundingsales
● Objection slides.
● “Choose your own adventure” slides.
● Edge case slides.
Appendices & General Points
Founding Sales Decks - Appendices
https://twitter.com/foundingsales
Objection Handling
● Have an answer to every question. (Like with fundraising)
● Second time you hear it, make a slide.
● Great for time of presentation, pulling together into “custom deck”, and later for one-off emails.
Founding Sales Decks - Appendices
https://twitter.com/foundingsales
Edge case features
● You will have questions / features that apply to 10% of user base.
● Don’t have to be in the main deck, but have available.
Founding Sales Decks - Structured for Extensibility
Bare bones vs. Fractal vs. Rich.
https://twitter.com/foundingsales
Founding Sales Decks - Structured for Extensibility
Bare bones vs. Fractal vs. Rich
https://twitter.com/foundingsales
Founding Sales Decks - Structured for Extensibility
Bare bones vs. Fractal vs. Rich
https://twitter.com/foundingsales
Founding Sales Decks - Production Value of Slides
Production Value of Your Slides: Don’t worry about it, never gate content on production value.
https://twitter.com/foundingsales
Founding Sales Decks - Production Value of Slides
Production Value of Your Slides: A little bit of shine can be nice.
https://twitter.com/foundingsales Template Slides
Founding Sales Decks - Content Management and Deployment
Content Management and Deployment: Janky PPT Github; Clearslide / Docsend; Deck for Presenting, Deck for sending
https://twitter.com/foundingsales
Founding Sales Decks - Your Sales Narrative, Weaponized
https://twitter.com/foundingsales
● The Problem and who has it
● Cost of the Problem
● Existing Solutions & their Challenges
● What has changed
● How your solution works
● Quantitative Proof
● Qualitative Proof
● Company-centric Proof
● Why this will be so easy
(Customer Success)
● Pricing
● Appendix
http://firstround.com/review/To-Build-An-Amazing-Sales-Team-Start-Here-First/(Google “First Round sales narrative - put it in Pocket ; )
(Also, example TalentBin master deck here)
The major components of your deck
Pete Kazanjy - Product Marketer / Product Manager turned Sales Leader
@kazanjy on Twitter(Find me on LinkedIn too / petekazanjy@stanfordalumni.org )
Writing@foundingsales
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