running brilliant digital taster sessions brilliant digital taster...who we are • one of uk’s...

Running Brilliant Digital Taster Sessions

Welcome to our Workshop

Introduced by

David Redpath

Director of IS, Home Group Ltd

Who We Are

• One of UK’s largest providers of high quality housing and

supported housing services

• House 120,000 people a year in 55,000 homes in 200 local

authorities

• Work with 30,000 vulnerable people through over 500

supported housing, justice and health services

• Support 1,800 older people in 54 schemes

Our Digital Inclusion Journey

• 30 digital inclusion events

• 600 one to one taster sessions

• Spring on Line 2011 Best Event Runner Up

Our Digital Inclusion Team

Billy Boyce, IS Customer Support Manager

Fiona Lowrey, Business Liaison Officer

Running Brilliant Digital Taster Sessions

• What is a digital taster session

• The venue

• The equipment

• The volunteers

• Promoting the event

• Session content

• Additional support

• Celebrating achievement

Digital Taster Sessions

What is a digital taster session?

• An appreciation of what the internet has to offer

• An hour long one to one session

• Confidence building exercise

Running Brilliant Digital Taster Sessions

Location

• Space

• Furniture

• Accessibility

Running Brilliant Digital Taster Sessions

Equipment

• Accessibility

• Internet connectivity

• Printing

Running Brilliant Digital Taster Sessions

Volunteers

• Ensure you have enough!

• Involve local community, families

• Back office colleagues

• Colleges and schools

Running Brilliant Digital Taster Sessions

Promoting

• At the venue

• In the local community

• Press

• Hold a social event

Running Brilliant Digital Taster Sessions

Session Content

• Session timings

• Exercises for beginners

• Genealogy

• Hobbies and interests

• Keep suggestions in reserve

Running Brilliant Digital Taster Sessions

Additional support

• Signposting to local courses

• Invite local colleges or schools

to hold follow up events

Running Brilliant Digital Taster Sessions

Celebrate Achievements

• Give it a sense of occasion

• Photo-shoot

• Certificate

• Feedback

Running Brilliant Digital Taster Sessions

Most importantly have fun!

Running Brilliant Digital Taster Sessions

Questions?

Group Exercise

Question 1

• Thinking about the geographical coverage of your organisation(s), how could

you promote your event in the local community(s) to ensure you reach as many

people as possible who are not digitally included?

Question 2

• What topics could you include in your session to encourage digital inclusion and

ensure both absolute beginners and those with some experience get the most

out of the taster session?

Question 3

• How could you signpost surfers to gain additional support to encourage them to

continue to build confidence and skills after the taster session and how would

you monitor this?

Question 4

• Who would you involve in helping to run your digital taster session to encourage

engagement in the local community and bring different generations together?

Running Brilliant Digital Taster Sessions

Thank you for your participation

We hope you found the session useful

Workshop outcomes on Digital Unite website