quality ulrika malmgren committing to...conversations impact quality because... @ulrikama - we need...

@ulrikama

Committing to quality

Ulrika Malmgren

@ulrikama

Testers are a liability

@ulrikama

Some misconceptions

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@ulrikama

Testers break stuff

myth!

@ulrikama

testing+

+ 165 bug reports

@ulrikama

Programmers can’t test their own code

myth!

@ulrikama

Testing = unit testing!

@ulrikama

@ulrikama

@ulrikama

@ulrikama

@ulrikama

@ulrikama

3 factors which impact

quality

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@ulrikama

1. Our conversations

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@ulrikama

Intelligent teams

@ulrikama

Factors which impact team intelligence

▧ equal distribution of communication▧ social perceptiveness▧ majority of women

Measuring collective intelligence @ MIT http://cci.mit.edu/mciresearchpage.html

@ulrikama

Temperature reading

Temperature reading - Virginia Satirhttp://stevenmsmith.com/ar-temperature-reading/

1. Appreciations2. New information3. Puzzles4. Complaints with recommendations5. Hopes and wishes

@ulrikama

Team size

@ulrikama

How much conversation time per 60 min?

Conversation time t = 60 mins / n

Number of people (n) Conversation time (t) min

3 20

4 15

5 12

6 10

7 8

8 7

9 6

@ulrikama

10 min rant on team size (swe) http://bit.ly/5myror

@ulrikama

Are the conversations even happening?

@ulrikama

Conversations impact quality because...

- We need all perspectives- We need safety to be creative- If conversation is difficult, then work is hard

(and it’s already complex as it is)

@ulrikama

2. Ways of working

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Walk the board

https://natooktesting.wordpress.com/2016/01/14/get-more-value-out-of-your-stand-ups-by-throwing-out-the-three-standard-questions/

@ulrikama

User Story Mapping

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@ulrikama

@ulrikama

@ulrikama

Scenarios

Given …When …Then …

So, for example if...

@ulrikama

Mob programming

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Ways of working impact quality because...

- They define our ability to collect feedback- They can help understand context- They can improve collaboration

@ulrikama

3. Craft

Photo by Soraya García on Unsplash

@ulrikama

3.a. Working in with quality in mind

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3.b Finding errors

@ulrikama

Video time!

@ulrikama

@ulrikama

Bug hunt with retro

Experience report - Ulrika Malmgrenhttps://natooktesting.wordpress.com/2013/01/28/420/

@ulrikama

Pair with your tester

@ulrikama

Use tools and cheats

@ulrikama

Testing Cheat Sheet

http://testobsessed.com/wp-content/uploads/2011/04/testheuristicscheatsheetv1.pdf

@ulrikama

Bug Magnet

@ulrikama

How do you put peanut butter and jam on a bagel?

1. Cut bagel in half2. Put on peanut butter3. Put on jam

@ulrikama

Give it some thought

Think of at least 3 new:- scenarios- inputs- or crazy things

@ulrikama

Focus

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Learn more

@ulrikama

Our craft impacts quality because...

- It regulates how good we are at avoiding errors- It regulates how good we are at finding errors

@ulrikama

If quality is impacted by conversations, ways of working and craft, which ones are you paying attention to?

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@ulrikama

Committing to quality

Photo by Michael Oeser on Unsplash

@ulrikama

Thank you!

Sir Storm Snufflepuff the Destroyer of Worlds aka Ben