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ALSTOM Power Romania
Procedura de Asigurarea CalitatiiQuality Assurance Procedure
Cod si Nr. :Code and No
QAP 22 ReviziaRevision
0
Titlu/ :Title
Procesul de ofertare/ Tendering process Pag./ Page :
1/11
1. Purpose
2. Application field
3. Definitions, abbreviations
4. Reference documents
5. Responsibilities
6. Content
7. Records
8. Related documents
9. Appendices
10. Document history
1. Scop
2. Domeniu de aplicare
3. Definitii, abrevieri
4. Documente de referinta
5. Responsabilitati
6. Continut
7. Inregistrari
8. Documente asociate
9. Anexe
10. Istoric document
Departament/Department
Nume/Name
Semnatura/Signature
Data/Date
Elaborat dePrepared by Tender Preparation Marius ZafiuAcceptat QSAccepted by QS
Quality System Cristina Vilceanu
Aprobat deApproved by
Product Management Boilers Andrei GuranProduct Management Steam Turbines
Renata Mitu
Product Management Environmental
Ioan Nicoara
Tendering Management Alexandru NeacsuQuality Assurance Management Mihai Macri
Managing Director George Sirakas
Data emiterii/ Issue date :
04.09.2008
Copiile XEROX si cele fara semnaturi NU SUNT CONTROLATE. Utilizatorul se va asigura ca foloseste ultima revizie.ALSTOM Power Romania SRL Ne rezervam toate drepturile asupra acestui document si asupra informatiilor continute in el. Reproducerea, folosirea sau distribuirea la terte parti fara autorizarea noastra este strict interzisa.2/RQ/ 0001 Rev.B
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1. Purpose
To ensure a controlled process of: Issuing tenders and submitting it to the
customer, Bidding and all activities related to it,
The objectives are to: Establish a core set of mandatory
principles to execute successful tenders, Establish responsibilities and authorities
for personnel involved in the process of winning orders/ contracts.
1. Scop
De a asigura un proces controlat pentru : Intocmirea ofertelor si trimiterea lor la
client, Licitatii si toate activitatile legate de
aceasta,
Obiectivele sunt de a: Stabili un set esential, obligatoriu de
principii in efectuarea de ofertari de succes,
Stabili responsabilitati si autoritati pentru personalul implicat in procesul de castigare de comenzi/ contracte.
2. Application field
Shall be applied within the processes developed to win the order/ contract.
2. Domeniu de aplicare
Se aplica in cadrul proceselor desfasurate pentru castigarea comenzilor/ contractelor.
3. Definitions, abbreviations
Company – ALSTOM Power Romania SRL,
Estimation – action performed in order to: determine costs necessary to provide
product/ services to customers, standardize cost calculation for similar
products/ services offered,
SAP (SAP MAX System) – Computer program for managing resources allocated to the processes developed in the Company
CRM – Customer Relationship Management: Alstom’s intranet platform for sales, marketing and service activities,
Risk Management – the process of analyzing exposure to risks and determining how to best handle such exposure,
Risk - The quantifiable likelihood of loss or less-than-expected returns.
Risk Review – Risk analyses
Non-catalogue products/ services/ works – complex projects (include also parts which cannot be manufactured in our workshop), I&C, BOP, Environmental, that are not
3. Definitii, abrevieri
Companie - ALSTOM Power Romania SRL,
Estimare – actiune efectuata cu scopul de a : determina costurile necesare furnizarii
produsului/ serviciului catre client, standardiza calculul costurilor pentru
produse/ servicii similare oferite.
SAP (Sistem SAP MAX) – Program computerizat de gestionare a resurselor alocate pentru derularea proceselor din Companie,
CRM – Managementul Relatiei cu Clientul - portal intranet Alstom pentru activitati de vanzari, marketing si service,
Managementul Riscului – procesul de analizare a expunerii la riscuri si de determinare a celor mai bune modalitati de actiune in cazul unor asemenea expuneri.
Risc – probabilitatea cuantificabila ca pierderea sa apara sau ca rezultatele obtinute sa fie mai slabe decat cele preconizate.
Risk Review – Analiza riscurilor
Produse/ servicii/ lucrari non-catalog – proiecte complexe, multidisciplinare, care nu implica doar produse executate in sectiile de
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standardized in the Company’s Catalogue.
Catalogue Product – part which will be manufactured in Alstom Power Romania’s workshop and is usually standardized in the Company’s Catalogue.
Sales by Product – the Sales Department within Product Management,
Special process – is those process that generates outputs that cannot be directly examined or in which the evidence generated during development of the process shall be used to verify the conformity. The correctness of the result of the special process depends on the use of appropriate techniques, qualified personnel and on the kind of interpretation of the result.Ex. welding, heat treatment, non-destructive examination, etc.
PM – Project Management
UCC – Unified Cost Calculation
MD – Managing Director
RBD – Regional Business Director,
SAM – Sales Account Manager
productie, I&C, BOP, Mediu si care nu sunt standardizate in Catalogul Companiei.
Produs de catalog – produs care va fi executat intr-una din sectiile de productie Alstom Power Romania si este in mod uzual standardizat in Catalogul Companiei.
Sales by Product – Departamentul Sales din cadrul Product Management,
Proces special – este acel proces al carui rezultat nu poate fi examinat in mod direct sau in care dovezile generate pe durata procesului trebuie utilizate pentru a se verifica conformitatea. Corectitudinea rezultatului procesului special depinde de utilizarea unor tehnici corespunzatoare, a personalului calificat si de modul de interpretare a rezultatului.Ex. : sudura, tratament termic, control nedistructiv, etc.
PM – Project Management
UCC – Antecalculatia de Pret
MD – Director General
RBD – Directori de Regiune,
SAM – Responsabil client
4. Reference documents
4.1 Quality Assurance Procedure code QAP 03 – “Customer Relationship Management”
4. Documente de referinta
4.1 Procedura de Asigurarea Calitatii cod QAP 03 –« Managementul Relatiei cu Clientul »
5. Responsibilities
5.1 Tender Preparation Department is responsible for offers for non-catalogue products/ services/ works, so:
- receive inquiries from customers,- register/ archive all inquiries received from
customers,
- register in SAP & CRM the data related to customer requirements expressed in the inquiries for which the decision is “GO”,
- submit the customer requirements to the responsible departments in order to start
5. Responsabilitati
5.1 Departamentul Tender Preparation este responsabil pentru ofertele de produse/ servicii/ lucrari non-catalog, astfel:- receptionarea cererilor de oferta de la
client,- inregistrarea si arhivarea tuturor cererilor
de oferta primite de la client,- inregistrarea in SAP si CRM a datelor
referitoare la cerintele clientului pentru ofertele la care decizia este “GO”,
- transmiterea cerintelor clientului catre departamentele responsabile, pentru inceperea procesului de Estimare,
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the Estimation process,- sub-contractors selection (together with
RBD)- elaboration of UCC, based on costs
received from Estimation and sub-contractors
- issue of Risk Review documents, convocation of Risk Review Committee and participation at meeting – for offer > 100 KEUR (according to the Instruction code QI 0072 – « Tender Risk Review”)
- issue the eligibility documents for the Proposal,
- submit the signed UCC and eligibility documents to RBD/ SAM, in order to elaborate the offer for client,
- ensure communication with the customer during the development of the Tendering process,
- register in SAP/CRM of the relevant data resulting from the signed contract,
- ensure the development of the marketing process.
5.2 Sales by Product is responsible for offers for catalogue products, so:- receive inquiries from customers,- register/ archive all inquiries received from
customers,
- register in SAP & CRM the data related to customer requirements expressed in the inquiries for which the decision is “GO”,
- elaboration of UCC, based catalogue costs- issue of Risk Review documents,
convocation of Risk Review Committee and participation at meeting – for offer > 100 KEUR (according to the Instruction code QI 0072 – « Tender Risk Review”),
- submit the signed UCC to RBD/SAM, in order to elaborate the offer for client,
- register in SAP/ CRM of the relevant data resulting from the bid review process,
- ensure the development of the marketing process.
5.3 RBD is responsible to:- support the activities of identification/
receiving inquiries from customers- ensure observance of the Power Service
Directives and Directive No.1 – “Distribution of authority“, for the process of review and approval of tenders and
- alegerea subcontractantilor in colaborare cu RBD
- intocmirea UCC pe baza costurilor primite de la Departamentul de Estimare si de la subcontractanti
- intocmirea documentelor necesare pentru Risk Review, convocarea si participarea la sedinta Comitetului de Risk Review – pentru ofertele > 100 KEUR (conform Instructiunii cod QI 0072 – « Analiza de Risc a Ofertei »)
- intocmirea documentelor de eligibilitate,- trimiterea UCC-ului semnat si a
documentelor de eligibilitate catre RBD/ SAM, in vederea intocmirii ofertei catre client,
- asigurarea comunicarii cu clientul pe timpul desfasurarii procesului de Ofertare,
- inregistrarea in SAP/CRM a datelor relevante rezultate din contractul semnat,
- asigurarea realizarii procesului de marketing.
5.2 Vanzari de Produs este responsabil pentru ofertele de produse de catalog, astfel:- receptionarea cererilor de oferta de la
client,- inregistrarea si arhivarea tuturor cererilor
de oferta primite de la client,- inregistrarea in SAP si CRM a datelor
referitoare la cerintele clientului pentru ofertele la care decizia este “GO”,
- intocmirea UCC pe baza costurilor de catalog
- intocmirea documentelor necesare pentru Risk Review, convocarea si participarea la sedinta Comitetului de Risk Review – pentru ofertele > 100 KEUR (conform Instructiunii cod QI 0072 – « Analiza de Risc a Ofertei »)
- trimiterea UCC-ului semnat catre RBD/SAM, in vederea intocmirii ofertei catre client,
- inregistrarea in SAP/ CRM a datelor relevante rezultate din procesul de analiza oferte/ licitatie,
- asigurarea realizarii procesului de marketing.
5.3 RBD este responsabil pentru:- sprijinirea activitatii de identificare/
receptionare de cereri de oferta de la clienti
- asigurarea respectarii Directivelor Power 2/RQ/0002 Rev.B
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contracts, according to Quality Assurance Procedure code QAP 03 – “Customer Relationship Management”,
- ensure the review of the tendering process effectiveness,
- ensure the provision of relevant data regarding the client and the market for the Tendering process.
- support/ ensure communication with the customers during the Tendering processes,
- support/ facilitate relation with suppliers/ subcontractors within their geographical area of responsibility,
- take part to the Risk Review Committee- support the marketing process and CRM
up-dating.
5.4 RBD, PM Director, Product Manager, MD are responsible to take the decision GO/ NO GO and BID/ NO BID.
5.5 Planning & Control Sourcing & Logistics and Engineering Departments have the responsibility to ensure support for the development of the tendering process.
Service si a Directivei Nr. 1 – “Delegarea competentelor”, pentru procesul de analiza si aprobare a ofertelor si contractelor in conformitate cu Procedura de Asigurarea Calitatii cod QAP 03 – “Managementul Relatiei cu Clientul”,
- asigurarea analizei eficacitatii procesului de ofertare,
- asigurarea furnizarii de date relevante referitoare la client si la piata pentru procesul de Ofertare.
- facilitarea/ asigurarea comunicarii cu clientul pe timpul procesului de Ofertare,
- sprijinirea/ facilitarea relatiei cu furnizori/ subcontractanti din zona geografica pentru care sunt responsabili,
- participarea la Comisia de Analiza de Risc,- sprijinirea procesului de marketing si de
actualizare a datelor introduse in CRM.
5.4 RBD, Directorul PM, Product Manager, MD sunt responsabili pentru luarea deciziilor GO/ NO GO si BID/ NO BID.
5.5 Departamentele Planning & Control Sourcing & Logistics si de Inginerie au responsabilitatea de a asigura suportul pentru desfasurarea procesului de ofertare.
6. Content
6.1 EnquiryInquiries coming from customers are received/ identified by the Tender Preparation/ Sales by Product Department, where applicable, with the support of RBD’s.
RBD and Product Manager are responsible for the first evaluation of the enquiry in order to decide “GO/ NO GO” (accept enquiry and further processing or not), according to the Appendices 1 and 2 of this procedure.
All received inquiries are registered and archived at the Tender Preparation/ Sales by Product Department, regardless of the decision.
Customer requirements are submitted to the responsible departments by the Tender Preparation Department, in order to start the estimation process according to the Quality
6. Continut
6.1 Cererea de ofertaCererile de oferta venite de la client sunt receptionate/ identificate de catre Departamentul Tender Preparation/ Sales by Product, acolo unde este aplicabil, cu sprijinul RBD.
RBD si Managerul de Produs sunt responsabili pentru efectuarea primei evaluari a cererii de oferta pentru a lua decizia “GO/ NO GO” (accepta sau nu cererea de oferta si procesarea in continuare), in conformitate cu Anexele 1 si 2 ale acestei proceduri.
Toate cererile de oferta primite se inregistreaza si arhiveaza la Departamentul Tender Preparation/ Sales by Product, indiferent de decizie.
Cerintele clientului sunt transmise de catre Departamentul Tender Preparation catre departamentele responsabile, cu scopul de a
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Assurance Procedure code QAP 23 – “Estimation of cost within Offering Process”.
When value of UCC is >100 KEUR, performing of Risk Review according to Instruction code QI 0072 - “Tender Risk Review”,
Risk Management is a key responsibility for the Company’s Management.Risks shall be identified and evaluated from the tendering stage in order to ensure: correctly awareness of risks prior to
committing to perform a contract/ order, correctly reflection of risks in the tender
pre-calculation,
learning form our experience, improve our judgement and avoid repeating past mistakes.
After finishing the estimation process and realization of the Tender Risk Review the decision BID/ NO BID will be taken, according to the Appendices 1 and 2 of this procedure.
If the decision is “BID”, data related to customer requirements (communicated in enquiry) are registered in SAP. RFQ with estimated value >100 KEUR will be registered also in CRM by the Tender Preparation Department,
6.2 The ProposalThe preparation of the Proposal involves the following activities: Compiling the output data from the
Estimation Process (including the sub-contractors’s offers), related to costs,
Compiling the output data from the Tender Risc Review Process,
Compiling data related to planning and capabilities, with Planning & Control Department support
Review and setting of data related to terms and conditions,
Review and setting data related to technical conditions, with Engineering Departments support
Preparation and approval of UCC, Assembly of resulted documents in order
to build the Proposal Package.
porni procesul de estimare in conformitate cu Procedura de Asigurarea Calitatii cod QAP 23 – “Estimarea costului in cadrul procesului de ofertare”.
Atunci cand valoarea UCC-ului >100 KEUR se intocmeste Analiza de Risc conform Instructiunii cod QI 0072 – « Analiza de Risc a Ofertei »,
Managementul Riscului este o responsabilitate cheie pentru Managementul Companiei.Riscurile trebuie identificate si evaluate inca din faza de ofertare cu scopul de a asigura: constientizarea corecta a riscurilor inainte
de angajarea in realizarea contractului/ comenzii,
reflectarea corecta a riscurilor in pre-calculatia din stadiul de ofertare,
invatarea din experienta proprie, imbunatatirea propriei judecati si evitarea repetarii greselilor din trecut.
Dupa finalizarea procesului de estimare si realizarea Analizei de Risc (Risk Review) a ofertei se va lua decizia BID/ NO BID in conformitate cu Anexele 1 si 2 ale acestei proceduri.
Daca decizia este “BID”, datele referitoare la cerintele clientului (comunicate in cererea de oferta) sunt inregistrate in SAP. Cererile de oferta a caror valoare estimata este >100 KEUR vor fi inregistrate si in CRM de catre Departamentul Tender Preparation,
6.2 OfertaIntocmirea Ofertei implica urmatoarele activitati :
Procesarea datelor de iesire din Procesul de Estimare (inclusive ofertele de la subcontractanti), referitoare la costuri,
Procesarea datelor de iesire din Analiza de Risc a Ofertei,
Procesarea datelor referitoare la planificare si capabilitati, cu sprijinul Departamentului Planning & Control,
Analiza si stabilirea datelor referitoare la termene si conditii,
Analiza si stabilirea datelor referitoare la conditiile tehnice, cu sprijinul Departamentelor de Inginerie
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When preparing the Proposal, the following customer requirements shall be taken into account, if applicable:
special requirements that involve practices or design/ technological solutions not matching to the usual practices of the Company,
requirements regarding the provision of the design project,
special standards or norms required to be followed,
laws and regulations that shall be observed,
requirements related to Company’s certification/ authorization and/ or the certification/ authorization of Company’s suppliers for products/ services,
special quality assurance requirements (I&I Plans, Survey Plans, etc.)
Hold and/ or Witness Points selected by the customer/ authorities,
acceptance criteria, special requirements related to
preservation, packaging, marking, delivery and transport,
documents/ records required by the customer that should be delivered together with the product/ service provided and their presentation form,
requirements related to the qualification of personnel that should perform work,
requirements related to special processes involved,
other requirements not matching to the usual practice of the Company.
Requirements identified as not being possible to be fulfilled are notified to the customer and clarified with it before accepting the execution of work. Written statements shall be established related to these in the contracting stage.
If the execution involves procurement of services/ work, Tender Preparation Department in co-operation with Project Management, RBD’s and Sourcing & Logistics Departments, as applicable, shall act as follows:
verify if customer requirements related to suppliers subcontractors exists,
verify if suppliers/ subcontractors are
Intocmirea si aprobarea UCC-ului, Asamblarea documentatiei pentru a forma
Pachetul de Ofertare.
Atunci cand se pregateste Oferta, trebuie luate in considerare urmatoarele cerinte ale clientului, dupa cum este aplicabil: cerinte speciale care implica practici sau
solutii constructive/ tehnologice care nu sunt uzuale pentru practica Companiei,
cerinte in ce priveste provenienta proiectului constructiv,
standarde si norme speciale ce se cere a fi aplicate,
legi si reglementari ce se cere a fi respectate,
cerinte referitoare la certicarea/ autorizarea Companiei si/ sau furnizorilor de produse/ servicii ai Companiei,
cerinte speciale de asigurarea calitatii (Planuri I&I, Planuri de Supraveghere, etc.),
Puncte de Oprire/ Martor selectate de catre client/ autoritati,
criterii de acceptabilitate, cerinte speciale ce se refera la pastrare,
ambalare, marcare, livrare si transport, documentele/ inregistrarile care la cererea
clientului trebuie sa fie livrate impreuna cu produsul/ serviciul furnizat si forma lor de prezentare,
cerinte referitoare la calificarea personalului ce trebuie sa execute lucrarea,
cerinte referitoare la procesele speciale implicate,
alte cerinte care nu se incadreaza in practica obisnuita a Companiei.
Cerintele identificate ca fiind imposibil de realizat sunt aduse la cunostinta clientului si sunt clarificate cu acesta inainte de acceptarea executarii lucrarii. Trebuie stabilite intelegeri scrise in legatura cu acestea in faza de contractare.
Daca executia implica procurarea de servicii/ lucrari, Departamentul Tender Preparation in cooperare cu Departamentele de Project Management, RBD si Sourcing & Logistics, dupa cum este aplicabil, trebuie sa actioneze dupa cum urmeaza: sa verifice daca exista cerinte ale
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registered on the “List of accepted suppliers/ subcontractors” valid in the Company, matching to the requirements for the subcontracted work/ services needed,
if no supplier/ subcontractor is available on the “List of accepted suppliers/ subcontractors”, these shall be identified on the market,
inquiries shall be required to the identified suppliers/ subcontractors for the work/ services needed,
shall be asked for initial evaluation to be started and qualification shall be done according to the Quality Assurance Procedure code QAP 05 – “The Purchasing Process”, for the selected subcontractors.
The Proposal Package is submitted for approval according to the rules established by the Directive No. 1 – “Distribution of authorities”. These shall contain at least the following:
Tender Approval Summary, Tender Approval Signatures, Tender UCC, Tender UCC Summary Graph, Tender Risk Log Analysis, Tender Estimation Sheet.
After approval, RBD/ SAM or Sales by Product, as applicable, is responsible to submit the proposal to the Customers or to attend to the bidding sessions announced by the Customer, as applicable.
The Tendering Documents submitted to the Customer shall contain at least the following information: Identification and contact data related to
the Customer, Identification data related to the Company
and the contact person within Company, Scope of supply, Validity period of the offer, Total Price (eventually also quantity and
price per unit), Payment conditions, Delivery terms and conditions, Validity time of the offer, Other information, as required.
clientului referitoare la furnizori/ subcontractanti,
sa verifice daca exista furnizori/ subcontractanti inregistrati in “Lista furnizorilor/ subcontractantilor acceptati” valabila in Companie, care sa se incadreze in cerintele exprimate pentru lucrarile/ serviciile subcontractate,
daca nici un furnizor/ subcontractant nu este disponibil in “Lista furnizorilor/ subcontractantilor acceptati”, acesta trebuie identificat pe piata,
trebuie solicitate oferte de la furnizorii/ subcontractantii identificati pentru lucrarile/ serviciile cerute,
trebuie solicitata inceperea evaluarii initiale si calificarea trebuie facuta in conformitate cu Procedura de Asigurarea Calitatii cod QAP 05 – “Procesul de Procurare”, pentru subcontractantii selectati.
Pachetul de Ofertare este transmis pentru aprobare in conformitate cu regulile stabilite in Directiva Nr.1 – “Delegarea competentelor”. Acesta trebuie sa contina cel putin urmatoarele: Sumar Aprobare Oferta, Foaie cu semnaturi de aprobare Oferta, UCC (Antecalculatie de pret), Grafic Sumar UCC Oferta, Inregistrator Analiza Riscuri Oferta, Fisa de Estimare Oferta.
Dupa aprobare, RBD/ SAM sau Sales by Product, dupa cum este aplicabil, este responsabil sa trimita oferta catre client sau sa participe la licitatiile anuntate de clienti, dupa cum este cazul.
Documentele de ofertare transmise la client trebuie sa contina cel putin urmatoarele informatii: Date de identificare si de contact
referitoare la client, Date de identificare si de contact
referitoare la Companie si persoana de contact din cadrul Companiei,
Obiectul ofertei, Perioada de valabilitatea a ofertei, Pret total (eventual si cantitate si pret
unitar), Conditii de plata, Termene si conditii de livrare,
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6.3 Review of process effectivenessIf the Proposal is not accepted by the Customer, the data related to it and to the reasons that conducted to loss remain archived to the Tender Preparation/ Sales by Product Department.
Registered data related to lost tenders shall be reviewed by the Tendering Management/ Product Management, where applicable, in co-operation with RBD, PM and the other involved departments, in order to identify the root causes, trends and improvement opportunities.
The result of these reviews and of the actions taken shall be reported by the Managementul Departamentului Tendering/ Product Management to the Executive Management in order to be used in the Management Review process.
Other indicators specific to the process shall be measured, monitored and reported according to the Quality Assurance Procedure code QAP 01 – “Management Review”.
Periada de valabilitate a ofertei, Alte informatii, dupa cum este cerut.
6.3 Analiza eficacitatii procesuluiDaca oferta nu este acceptata de client, datele referitoare la aceasta si la motivele care au condus la pierderea ei raman arhivate la Departamentul Tender Preparation/ Sales by Product.
Datele inregistrate referitor la ofertele pierdute vor fi analizate de catre Managementul Departamentului Tendering/ Product Management, unde este aplicabil, impreuna cu RBD, PM si celelalte departamente implicate, pentru determinarea cauzelor de baza, a tendintelor si a posibilitatilor de imbunatatire.Rezultatele acestor analize si a actiunilor intreprinse vor fi raportate de catre Managementul Departamentului Tendering/ Product Management catre Managementul Executiv pentru a fi utilizate in procesul de Analiza de Management.
Alti indicatori specifici vor fi masurati, monitorizati si raportati in conformitate cu Procedura de Asigurarea Calitatii cod QAP 01 – “Analiza de Management”.
7. Records
7.1 The inquiries from customers are records and shall be maintained,
7.2 Estimation sheets are records and shall be maintained,
7.3 Tenders issued using the form 7/RQ/0033 are records and shall be maintained,
7.4 Evidence related to communication with the customer during the Tendering process are records and shall be maintained (letters, faxes, mails, minutes of meeting, etc),
7.5 Databases/ registers with received inquiries and lost tenders are records and shall be maintained,
7. Inregistrari
7.1 Cererile de oferta de la client sunt inregistrari si trebuie pastrate,
7.2 Fisele de estimare sunt inregistrari si trebuie pastrate,
7.3 Ofertele intocmite folosind formularul 7/RQ/0033 sunt inregistrari si trebuie pastrate,
7.4 Dovezile legate de comunicarea cu clientul in timpul derularii procesului de Ofertare sunt inregistrari si trebuie pastrate (scrisori, fax-uri, mail-uri, note de sedinta, etc),
7.5 Bazele de date/ registrele cu cereri de oferta primite si oferte pierdute sunt inregistrari si trebuie pastrate,
8. Related documents 8. Documente asociate
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8.1 Directive No. 1 – “Distribution of authorities”8.2 Quality Assurance Procedure code QAP 05 – “The Purchasing Process”,8.3 Quality Assurance Procedure code QAP 01 – “Management Review”8.4 Quality Assurance Procedure code QAP 23 – “Estimation of cost within Offering Process”.8.5 Instruction code QI 0072 – « Tender Risk Review »8.6 Form code 7/RQ/0033 – “Tender”,8.7 Form code 6/RQ/0040 – “Tender Risk Review Checklist”
8.1 Directiva Nr.1 – “Delegarea competentelor”.8.2 Procedura de Asigurarea Calitatii cod QAP 05 – “Procesul de Procurare”,8.3 Procedura de Asigurarea Calitatii cod QAP 01 – “Analiza de Management,8.4 Procedura de Asigurarea Calitatii cod QAP 23 – “Estimarea costului in cadrul procesului de ofertare”.8.5 Instructiunea cod QI 0072 – « Analiza de Risc a Ofertei »8.6 Formular cod 7/RQ/0033 – “Oferta”,8.7 Formular cod 6/RQ/0040 – “Chestionar de analiza de risc in faza de ofertare”,
9. Appendices
Appendix 1 – Tendering for Offers for Catalogue Products - Process Map.
Appendix 2 – Tendering for Offers for Non-Catalogue Products/ Services/ Works - Process Map.
9. Anexe
Anexa 1 – Harta procesului de Ofertare pentru Produse de Catalog
Anexa 2 – Harta procesului de Ofertare pentru Produse/ Servicii/ Lucrari non-catalog.
10. Document history
Revision 0: 04.06.2008
10. Istoric document
Revizia 0: 04.06.2008
2/RQ/0002 Rev.B
ALSTOM Power RomaniaCod si Nr./ Code and No
QAP 22 Revizia/ Revision :
0 Pag./ Page :
11/11
Appendix/ Anexa 1 – Tendering for Offers for Catalogue Products - Process Map/ Harta procesului de Ofertare pentru Produse de Catalog
2/RQ/0002 Rev.B
SAL
ES
BY
PR
OD
UC
TC
UST
OM
ER
PRO
DU
CT
M
AN
AG
ER
S
Rec
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RFQ
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rwar
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es
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t acc
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ng
cata
logu
e
PRO
JEC
TM
AN
AG
EM
EN
T
Cre
ate
UC
C;
prep
are
the
offe
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k sh
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Start
FIN
AN
CE
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cing
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ogis
tics
Send
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quire
men
tsRF
Q
Reg
iste
ring
RFQ
Cla
rific
atio
n R
equi
red?
Cla
rify;
Shar
e in
form
atio
n w
ith c
usto
mer
Diff
eren
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nctio
ns
need
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ke
deci
sion
GO
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Dec
isio
n a
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edba
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Ris
k re
view
valu
e>10
0 KEu
ro
Che
ck c
apab
ility
, ca
paci
ty a
nd fe
edba
ck
Enter
RFQ
data
in SA
P / CR
M
Prep
are
com
mer
cial
off
er
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ontra
ctua
l ter
ms
acco
rdin
g R
R
Rec
eive
RFQ
Ris
k re
view
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ppro
ve U
CC
App
rove
UC
C
RFQ
UCC
Offer
/Te
nder
+
-+
+
GO
/NO
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isio
n a
nd fe
edba
ck+
-
MD
GO
/NO
GO
Dec
isio
n a
nd fe
edba
ck
Ris
k re
view
& a
ppro
ve U
CC
Ris
k re
view
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ppro
ve U
CC
( v
alue
>100
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ro)
Sign
the
Off
er /
tend
erSi
gn th
e O
ffer
/ te
nder
Ris
k re
view
for M
ajor
Pro
ject
s (v
alue
>100
KEuro
)
Sign
the
Off
er /t
end
er
Che
ck, u
nder
stan
d sc
ope
of re
quire
men
ts, c
ateg
oriz
e in
to p
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cts
Ente
r Quo
tatio
n in
SAP
/ CR
M
BID
/ N
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n C
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ct
Send
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tend
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Sign
the
Off
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tend
er
Sign
Con
tract
?Y
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ntra
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+- R
e-en
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/N
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band
onte
nder
1 2
Sign
cont
ract
Sign
con
tract
( val
ue>1
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Euro
)
Stop
2A
nsw
erto
clie
nt
11
11
1
ALSTOM Power RomaniaCod si Nr./ Code and No
QAP 22 Revizia/ Revision :
0 Pag./ Page :
12/11
Appendix/ Anexa 2 – Tendering for Offers for Non-Catalogue Products/ Services/ Works - Process Map/ Harta procesului de Ofertare pentru Produse/ Servicii/ Lucrari Non-Catalog
2/RQ/0002 Rev.B
Contr
act
Revie
w &
Signa
ture b
yLe
gal
Depa
rtmen
t
TE
ND
ER
ING
– P
RO
POSA
L M
AN
AG
EM
EN
TC
UST
OM
ER
PRO
DU
CT
M
AN
AG
ER
S
Rec
eive
RFQ
Fo
rwar
d to
Ten
derin
g
GO
Neg
otia
tion
/D
ecis
ion
Sig
n C
ontra
ct
Ans
wer
to c
lient
Cre
ate
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n Sh
eet f
or
wor
ksho
p pa
rts
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JEC
TM
AN
AG
EM
EN
T
Cre
ate
UC
C;
prep
are
the
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k sh
eet
RB
D /
SAM
Start
Est
imat
ion
FIN
AN
CE
SOU
RC
ING
&L
OG
IST
ICS
Send
re
quire
men
tsRF
Q
Reg
iste
ring
RFQ
Cla
rific
atio
n R
equi
red?
Cla
rify;
Shar
e in
form
atio
n w
ith c
usto
mer
Kee
p in
form
ed
Proj
ect M
ng.
Diff
eren
t fu
nctio
ns
need
to ta
ke
deci
sion
GO
/ NO
GO
Dec
isio
n a
nd fe
edba
ck
Ris
k re
view
valu
e>10
0 KEu
ro
Che
ck c
apab
ility
, ca
paci
ty a
nd fe
edba
ck
Enter
RFQ
data
in SA
P / CR
M
Prep
are
com
mer
cial
offe
r & c
ontra
ctua
lte
rms a
ccor
ding
RR
Send
the
off
er /
tend
er
Rec
eive
RFQ
Ris
k re
view
& a
ppro
ve U
CC
Ris
k re
view
& a
ppro
ve U
CC
App
rove
UC
C
RFQ
UCC
Offer
/Te
nder
+
-+
+
GO
/ NO
GO
Dec
isio
n a
nd fe
edba
ck+
-
MD
GO
/ NO
GO
Dec
isio
n a
nd fe
edba
ck
Ris
k re
view
& a
ppro
ve U
CC
Ris
k re
view
& a
ppro
ve U
CC
( v
alue
>100
KEu
ro)
Sign
the
Off
er /
tend
erSi
gn th
e O
ffer
/ te
nder
Sign
the
Off
er /
tend
er
Ris
k re
view
for M
ajor
Pro
ject
s( v
alue>
100 K
Euro)
Sign
the
Off
er /
tend
er
Addin
g all c
osts
from
sub-s
uppli
ers
Prep
are
Tech
nica
l Off
erPr
epare
Te
chnic
al Off
er
BID
/ N
O B
ID-
+
Ans
wer
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lient
Ente
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CR
M
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KEu
ro)
+-
Stop
Re-
enga
gete
nder
ing?
Y/N
+- A
band
onte
nder
11
11
11
1 22
Che
ck, u
nder
stan
d sc
ope
ofre
quire
men
t, ca
tego
rize
into
pro
duct
s
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