presented by: b.c. worsley banking coordinator 924-4362, bsw5w@virginia.edu on line reporting for...

Presented by: B.C. Worsley Banking Coordinator924-4362, bsw5w@virginia.edu

On Line Reporting for Credit Cards

Credit Card reporting systems

NOVA/MerchantConnect/ViaKlixwww.viaklix.comwww.merchantconnect.com

www.Discovernetwork.com

https://home.americanexpress.com/homepage/merchant_ne.shtml

University’s Credit Card Processor

• NOVA– Reporting Tools

• MerchantConnect – for statement information for up to 12 months for both

swipe and Web accounts– the only tool for swipe terminal merchants– and transaction detail for up to 30 days

• Viaklix – for Web users only

– Daily settlement – Unsettled batches– Settled batches for up to 12 months

www.merchantconnect.com Register

The account number8xxxxxxxx

The Bank number = 57945794

Use your UVA email address of choice

UVA ID

Only one user can have access to an account and,the department must register for each NOVA account

number, web and swipe.

Select Then

Statements for BOTH Swipe terminal users/Web Users and Third Party Vendors

This is place to find the monthly fees, chargebacks or equipmenttrade out charges.

Batch number

Batch Date

Batch underPaid by merchant =Total of MC/Visa Charges $2,200.00 AmExp and Discover charges

Are listed under “Paid by Others”

Other information available under “REPORTS” is Daily Settlements/Batches for Past 30 days for swipe users, Chargeback information, and a Transaction search tool.

Yours might say “Deposits” instead of “Settlement”

The settlement reportIs similar to the WebReporting tool - ViaKlix

You can drill down onAny screen by selectingAny BLUE information

Drill down to batch detail

Drill down to theBatch

Drill down to thecard type totals

• Is the ONLY reporting tool that will break down the credit card batch into different card types.

• ViaKlix DOES NOT provide subtotals for MASTERCARD/VISA

DISCOVERAMERICAN EXPRESS

Drill down to the individual credit card type transactions

And finallyTo the

Individual transaction

detail for theperson who’s

credit cardwas used.

You can identify card type by number.

Master Cards begin with the number 5

Visa cards begin with the number 4

Discover cards begin with the number 6

American Express cards begins with a 3Or, theCard Class

Charge back and retrieval detailDrill down on the case number tothe status of the dispute.

Web reporting for Nova

www.ViaKlix.com

4XXXXXXHere, Account Number is theViaKlix number

Change the number of batchesdisplayed on the page if you want.

Settled transaction information is available for up to one year!

Drill down on the settlement date for batch detail.

Drill down on the trans date for individual sales

Locate an approved transaction by accessing the “Search Transactions” option.

www.Discovernetwork.com

Register

Then Log in

So with Nova, you will access each account individually. Swipe numbers will have one log in/password/account and Web numbers will have a separate log in/password/account.

Select “CONTINUE”

Activity reporting gives you the Monthly statement from Discover

For transaction detail select “Merchant Account Summary

American Express

https://home.americanexpress.com/homepage/merchant_ne.shtml

Take thetour!

Your initial Password andID code will be providedwhen American Expressis added to the Card selection.

I suggest youhave the siteremember yourUser ID.

This is just a information site just like MercantConnect and Discovernetwork.

ChooseLook forDisputes

You mayHave theOption toChange theLook of yourMonthly Statement.

You can get summary or detailed information and some limited drill down capabilities. Try and click on anything in BLUE

This is the batch detail from the drill down from “Submission Amount”

This is the information from “Settlement Amount”

Why have access to credit card statement information?

• A reconciliation tool

• Discover the source of unidentified charges

• Determine where a change in a batch total took place

• Track down a cardholder’s charge or credit