practical collaboration fine-tuning your graduate admissions process

PRACTICAL COLLABORATIONFine-tuning Your Graduate Admissions Process

PRESENTERS

Janet Shandley and Sena Andah

SEATTLE UNIVERSITY & SAINT JOSEPH’S UNIVERSITY

PRACTICAL COLLABORATIONFine-tuning Your Graduate Admissions Process

AGENDA

I. Introductions

II. Context

III. Challenges

IV. Strategies

V. Outcomes

HIGHLIGHTS

I. Defining “practical collaboration”

II. Engaging non-admissions staff in the process

III. Assessing the processing needs of academic departments

IV. Conducting an admissions review process

V. Preparing Service Level Agreements (SLAs)

I. Discussing “best practices”

Saint Joseph’s UniversityOVERVIEW

Modified, centralized recruiting and processing

Decentralized admissions process

53 graduate study areas; 2,770 graduate students

Staff of 4 professionals & 3-6 student workers per semester

Seattle UniversityOVERVIEW

Centralized processing

Decentralized recruiting 27 graduate programs Over 1880 graduate students Staff of 4 professionals &

2 shared positions Enrollment Services

Operations

PRACTICAL COLLABORATION What Is Practical Collaboration?

Invested parties working together to achieve specific university goals in an intentional, respectful and mutually-accountable

manner.

PRACTICAL COLLABORATION CHALLENGES

UNVERSITY STRATEGIC PLANNING

KEY “PLAYERS” & NEEDS

DOCUMENTATION & PRIOR PRACTICE

EXCEPTIONS & ACCOMMODATIONS

ACCOUNTABILITY

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PRACTICAL COLLABORATION STRATEGIES

I. DEVELOP AN ASSESSMENT TOOL Sponsorship Audience Data Collection

II. MINING EXPERTISE Front line people Data processors Counselors & advisors

III. DISCUSSION & COMPROMISE

Informed discussions Common goals De-mystify process Identify training needs

IV. SERVICE LEVEL AGREEMENTS Documents from template Individual program meetings

PRACTICAL COLLABORATION Review Sample 1

PRACTICAL COLLABORATION Review Sample 2

PRACTICAL COLLABORATION SLA Sample 1

PRACTICAL COLLABORATION SLA Sample 2

PRACTICAL COLLABORATION OUTCOMES

CLARIFY ROLES

REVIEW TIMELINES & GOALS

CONFIRM REPORTING NEEDS

EXAMINE PROCESSING

COMMIT TO COMMUNICATION

PRACTICAL COLLABORATION OUTCOMES

ADMISSIONS REVIEW REPORT

Distribution

Recommendations

SERVICE LEVEL AGREEMENTS

Annual Review

Training Resource

PRACTICAL COLLABORATION BEST PRACTICES

REFERENCEAN ESSENTIAL GUIDE TO GRADUATE ADMISSIONSCouncil of Graduate Schools & NAGAP

DISCUSSIONIs it possible to establish a best practices standard?

PRACTICAL COLLABORATION CONTACT US

JANET SHANDLEYDirector of Graduate Admission

Seattle University

206.296.5904 / JANSHAN@seattleu.edu

SENA ANDAHAssistant Director of Graduate Admissions

Saint Joseph’s University

610.660.1108 / sowereko@sju.edu