oracle commerce and cpq cloud
Post on 06-Jan-2017
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CPQ Cloud & Commerce Cloud: Great on Their Own. Better Together
Deliver A Solution With No Compromises
82% of brands say that online marketplaces have a better customer experience (CX) than their B2B site.
The Amazon Effect
The integration of Oracle CPQ and Commerce Cloud gives companies rules driven, configuration, quoting and pricing capabilities in the context of an online, self service experience.
This allows companies to offer their partners and customers the ability to configure and purchase more complex product and services. All of this gives customers the experience they want whilst delivering higher margins to their company.
Customers are demanding better online experiences, and Oracle helps you deliver that by bringing together CPQ and Commerce in a unified customer experience.
Whether your customer wants a simple one-click purchase or a more personalized configured purchase, it can be delivered with Oracle CPQ and Commerce Cloud.
2
Attract
Research
Select & Configure
Price & Quote
Approve & Order
Research & Propose
CPQ Cloud & Commerce Cloud: Great on Their Own. Better Together
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Streamline the Customer’s Journey
To stay competitive today, a business not only has to respond to customers first, but to respond correctly. This is achieved by offering a self-service tool that guides users to the correct product from the online store. Your customers are guaranteed to find, configure and price the correct product.
By doing this you have satisfied your customer’s needs, and also freed up your sales team’s time to concentrate on higher value deals. Overall this reduces your cost to service your customers, increases your margins and makes customers happier.
4
Integrated by Design for a Better User Experience
By integrating Oracle CPQ and Commerce Cloud, organizations can rest assured that no matter how elaborate their products and pricing may be, users will be able to leverage an efficient, error-free, guided selling, self-service buying experience. Quoting consistency, speed and accuracy across channels will give organizations new revenue generation opportunities, efficiency gains, and increased customer loyalty.
Content & Experience Targeting
Experience Management
Promotions & Offers
Catalog Management
/ PCMCross-Channel
Commerce
Shopping Cart & Checkout
Non-Configured Item Pricing
Merchandising
Product Configurator Rules
Approval Management
Configured Item Pricing Engineered-to-
order / Custom Items
Quote Management
Proposal & Contract
Generation
MASTER DATA
An Omni-Channel Experience Across All Geographies & Channles
Oracle CPQ Cloud’s flexible APIs allow businesses to manage pricing and product data across business systems to ensure consistent and accurate information across all touch points. Combined with Oracle Commerce Cloud’s ability to rapidly launch sites for new brands, markets and even single-purpose campaigns, organizations can easily expand internationally and target new geographies, channels and segments more effectively, delivering a true omni-channel experience through the buying journey.
An Omni-Channel Experience Across All Geographies & Channles
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