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Next Generation Advocacy an Advocate Training Tools

August 19th, 2015

PresentersTalley WellsAtlanta Legal Aid Society

Kathy Daniels Statewide Legal Services of Connecticut

Claudia Johnson Pro Bono Net

Why this topic and why these projects?• Limited resources/shrinking resources but growing need and complexity of cases.• Better understanding of technology benefits in the practice of law.• Technology is getting cheaper/easier to use/replicate/share/mash AND we know more about what users need. We are becoming more client centric—less text, more visuals, more interaction, more situational knowledge.• Remember the digital natives-discussion of 5-8 years ago?

-advocates (attorneys and non attorneys)-clients, applicants, and their support networks

• ALL of these push factors impact the way we work, the way we share, the way we organize, plan, react, and ultimately serve our clients and communities.

Examples: providers•Podcasts/ & Google Hangouts to train lawyers

- Shriver Center•Social media icons - standard/expected•Skype- lots of groups using Skype internally and for non-advice communications with non-clients

•E-conferences/fundraising/crowdsourcing funding, etc.•Online forms to train lawyers (training forms)• Online advice services such as OnlineTNJustice.org •Texting projects• Integration of proven tools into multiple platforms•Changing law school curriculum•New funders: Knight Foundation (for example expungement.io)

Examples: client• The DIY movement - do your own jeans, shoes, shirts - won’t fade. This is a permanent change in consumer taste/expectations.

• On demand - 24/7 • Growth of suburban poverty • Need for multilingual assistance/technology facilitates this

• Transportation/mobility barriers• Growing group of younger elderly cohort (Baby Boomers) more diverse than before

Why these projects?

•They integrate multiple technologies for very specific audiences and with very specific purposes - user centric.

•They are new, and have not been shared a great deal. (There are a lot of other really good projects not covered in this webinar that have been shared before)

•They are collaborative in nature.

Online Classroom

Statewide Legal Services of ConnecticutCenter for Computer-Assisted Legal Instruction (CALI)

CTLawHelp.org & LSC’s TIG program

Step-by-Step Instruction

On-Demand Training for Pro Bono Attorneys

The New Site: LearnTheLaw.org

Various Types of Content

Sample Classes are alreadyavailable on LearnTheLaw.org

Questions?

Kathy Daniels – IT AdministratorStatewide Legal Services of CT kdaniels@slsct.org

John Mayer – Executive DirectorCALI jmayer@cali.org

Kate Frank – Web Content ManagerCTLawHelp.org kfrank@nhlegal.org

Self-Help Tools at OlmsteadRights.org

Self-Help Tools at OlmsteadRights.org

Self-Advocacy

Be Aware LSC Regs/Goals

Be Aware LSC Regs/Goals

Advocacy Through Stories

Advocacy Through Videos

Advocacy through Pictures

Advocacy through Sharing History

Advocacy through Resources

Advocacy – Self Help Assessment

Assessment Leads to Resources

Assessment Leads to Complaints

Guides for Self-Advocacy

Self-Help Materials

Podcasts

Getting the Word Out

Resources● PBN News Hour story on suburban poverty ● Census.gov Brief on America’s Aging Population● Slate.com article on the DIY movement in education and innovation ● Shriver Center article on economic opportunity and justice in the next 50 years●Online training for lawyers and pro bono volunteers in Louisiana: http://www.probono.net/la/

● OnlineTNJustice.org pro bono advice platform●Expunge.io in Illinois: funded by the Knight Foundation, and using LHI forms to create the documents: http://www.expunge.io/

●LEP and technology resources:●http://lsntap.org/blogs/limited-english-proficiency-lep-technology-webinar●http://lsntap.org/trainings/limited-english-proficiency-lep-tech-0●http://lsntap.org/blogs/technology-tools-enhance-legal-services-limited-english-profi

ciency-lep-communities-website

Contact Information

● Kathy Daniels, Kdaniels@ghla.org●Talley Wells, ctwells@atlantalegalaid.org●Claudia Johnson, cjohnson@probono.net

THANK YOU FOR ATTENDING TODAY!

Next up by PBN: Process Mapping for Legal Services: Small

Innovations with a Big Impact!August 26, 2015

More information at www.lsntap.org

Contact Information

Brian Rowe (brianr@nwjustice.org) or via chat on www.lsntap.org

Don’t forget to take our feedback survey!

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