merged ref letters
Post on 20-Mar-2017
89 Views
Preview:
TRANSCRIPT
Customer Service Manager
Assistant Store Manager
Store Manager Assistant Customer Service Manager Customer Service Team Leader
Austin Joseph Gaylord
N/A
New Hope for Kids 205 E. State Road 436 Fern Park, FL 32730 Phone 407-331-3059 Fax 407-331-3063
Visit www.newhopeforkids.org
December 17, 2014 RE: Recommendation for Austin Gaylord To Whom It May Concern:
Austin Gaylord served as a volunteer for New Hope for Kids through the University of Central Florida’s Pegasus of Hope Cornerstone Team. This group of business majors uses their training to benefit charitable organizations in the Central Florida area. New Hope’s Wishes for Kids Program improves the quality of life for children with life-threatening illnesses by granting them wishes and providing ongoing support programs for their families. Austin’s team worked to grant a wish for Miguel by raising funds, doing comparative pricing, research and planning. The team had to formulate a timetable, budget and overall project plan. They also hosted a party to celebrate Miguel’s wish. This project required organizational, marketing, people skills, professionalism, self-motivation, team cooperation and creativity. The Pegasus of Hope Team was the top team this semester not only raising $2,479, but providing a professional as well as caring approach to their entrepreneurship. Austin played a major role in the team’s success. He has the rare ability to connect with others in a meaningful and comfortable way. Upon their first meeting, Austin and his team established an easy rapport with Miguel and his family. In addition, his leadership skills will ensure future success in his future business career. Austin exhibited organizational skills, a conscientious attitude and willingness to work with his team. He and his team gave Miguel and his family a day at Sea World that they will never forget. There they presented Miguel with his wish for annual theme park tickets. I highly recommend Austin Gaylord. He will be an asset to any program or organization in which he participates. If I can be of any further help, please do not hesitate to contact me.
Sincerely,
Wishes for Kids Program Director
SSSSHERI HERI HERI HERI LLLLYNCHYNCHYNCHYNCH 9831 Violet Drive ♦ Orlando, FL 32824
Cell: 321-436-0618
E-mail: slynch16@cfl.rr.com
December 17, 2014
To Whom It May Concern:
I am writing to recommend Austin Gaylord for a position with your organization. I have had the
pleasure of working with Austin in an intensive course study and serving on a team together for
the 2014 summer semester at UCF.
Austin served as our team leader and gave careful assessment in choosing each of our team
members. In addition, he also served as a successful project manager for a major fundraising
activity, in which our team raised a substantial amount of donations in just a few short weeks for
a local charity. His communication skills, both written and verbal, are excellent. Our
Cornerstone course was very challenging and fast-paced and Austin handled the demands with
confidence, meeting all goals and objectives before they were due.
I believe that Austin is a highly qualified candidate for a position with your organization. In
summary, I highly recommend Austin for any position or endeavor that he may seek to pursue.
He will be a valuable asset for any organization.
If you have any questions, please do not hesitate to contact me.
Yours truly,
Writing Example (unedited):
Cornerstone Team Recruitment Letter
From: Austin Gaylord <austin0gaylord@Knights.ucf.edu>
Sent: Wednesday, May 14, 2014 1:42 PM
To: Sheri Lynch
Subject: GEB 3031L - Summer Term Section 16
Hi Sheri! I'm not sure if you remember, but we met yesterday. After listening to your
introduction and reading your virtual business card, I realized that you're a person who has
some very valuable experience and a skill set that I can learn from. I'm putting together a team
of people for this class that I believe will give us a high degree of success as well as personal
satisfaction. Your personality and your refusal to accept procrastination combined with your
skills and experience would be invaluable to the team.
All of our tasks, duties, and responsibilities are subject to change as we go about this semester,
this is just something I put together based on what I had gleaned from both the in-class
introductions as well as your virtual business card. This is of course, all subject to change with
your approval or disapproval.
The team I wish to put together includes: Porter (marketing and leadership), Carl (budget
planning, organization of revenues/expenses, graphic designer), Jeanette (communication with
client(s) and those involved in fundraising projects, presentation), Yourself (Risk analysis for
fundraisers, strength/weakness analysis, procrastination elimination/general upkeep of moral),
Myself (writing, proofreading, analyzing, planning/directing tasks, leadership (if warranted and
needed), organization of schedules, generally helping out with and identifying tasks/goals).
With this team in mind, I believe we can achieve our goals, both efficiently and effectively.
Below, you'll find my business card,
My name is Austin Gaylord, I'm a Business Management major here at the UCF college of
business and I'm currently in my second semester here as an undergraduate. When not in
school, I work at Publix two days per week on Tuesdays and Fridays (soon to be just Tuesdays).
Having said all of this, here is a list of my skill set in regards to this course:
High writing and proofreading proficiency
MS Word (Intermediate)
MS Excel (Intermediate)
MS Access (Intermediate)
MS Power Point (Intermediate)
Able to identify key items, tasks, and goals, and clearly communicate to other team members
how to go about achieving those desired objectives.
Effective at managing people, and willing to step up or down from the position of leader as the
situation demands it.
Availability is as follows:
Monday - all day
Tuesday - after 5 P.M.
Wednesday - all day
Thursday - all day
Friday - after 5 P.M (this will be changing shortly, as I am taking off Fridays at work to dedicate
them to this course).
Saturday - all day
Sunday - before 7 P.M. (this is flexible, it says before 7 P.M. because at 7 P.M. I attend a church
service, it is not mandatory, however, so I can skip if needed for the completion of other tasks).
You can contact me at:
austin0gaylord@gmail.com (please note that it is a 'zero' and not a capital 'o')
austin0gaylord@knights.ucf.edu (prefer gmail or phone as I do not check this very often)
407-496-6488 (can text or call)
If any of this sounds even remotely appealing to you, please do not hesitate to get in contact
with me. Thank you for your consideration and I'll see you tomorrow!
Warm Regards,
Austin Gaylord
Publix Supermarkets
Aloma Shopping Center, 2295 Aloma Ave
Winter Park, FL
To Whom It May Concern:
This letter outlines a proposed improvement to our retail store operations and will improve the
sense of hominess that our customers feel upon entering a Publix Supermarket. The improvement
identified in this letter is based upon my experience as a retail associate. The suggested
improvement will address our primary differentiation strategy: Premier Customer Service, while
increasing engagement between our retail stores, our suppliers, and our customers.
Background
As an associate in our Florida stores for more than four years, I have seen areas where our
differentiation strategy could be strengthened, particularly toward the products we have readily
available to customers and in our relationship with local businesses and suppliers. Given the
opportunity, I believe that we can improve and turn our connections with the local community,
into an advantage that allows us to further our brand recognition. The proposed advantage comes
in the form of a new aisle (or section, dependent on the options available by region or store) that
focuses on foods, drinks, and other items that are local to the geographic area of a Publix
Supermarket. I believe that this proposal offers customers a unique experience every time they
enter our store. It also allows local suppliers and businesses a competitive platform to market
new products and services, thereby allowing us to further distance ourselves from the
competition since no two stores will carry the same local products.
Suggested Improvement: Local Aisle by Geographic Area
First, the additional aisle could start similar to a proven model we already have in our stores: the
Greenwise section. This means that Publix could very easily afford to test market this suggestion
in different regions by simply adding on an additional section to an already existing aisle. Similar
to the Publix Greenwise section, as the local section becomes more popular and more products
become available, via local businesses and suppliers entering the marketplace, we could see the
section expand until there is a full aisle available to our customers. This means that the initial
investment for this project is small, while the profit margin has the potential to be quite large.
Second, large manufacturers know they have to pay us a slotting fee for shelf determination. This
impacts whether the product makes it to the shelf and its placement. There are also other factors,
such as promotional, advertising, and stocking fees. Without quantifying anything, the question
needs to be addressed; What if, for a reduced fee (similar to a loss leader) we could charge local
businesses and suppliers for the same opportunities? This would bring in additional revenue by
creating a local community or specialty draw to our stores. Additionally, it would also create a
competitive platform for local businesses and suppliers to compete for customer access to their
product. Local businesses and suppliers already trust the Publix brand. Our customers trust us to
Publix Supermarkets
Aloma Shopping Center, 2295 Aloma Ave
Winter Park, FL
bring in fresh quality products; products they may not be able to get elsewhere, while ensuring
that shopping at our stores is a pleasure.
Finally, some checks and balances would need to be in place to ensure the local businesses and
suppliers are safe and reputable. This process could be similar to ones used for larger
manufacturers, such as certifications, licenses, etc. By using this existing process, we would be
holding local suppliers and businesses accountable for their products using the same high
standards that have made us successful as a company.
I believe that this proposal benefits Publix Supermarkets in the following ways:
1. By allowing us to adhere to our prime differentiation strategy of Premier Customer Service:
having locally sourced products available to our customers.
2. By allowing our customers to have an engaging experience every time they walk into a Publix
Supermarket.
3. By allowing us to further establish ourselves as a major national retailer with connection to
their local community.
4. By creating a draw for customers to purchase local specialty products that they cannot get
elsewhere, we solidify and retain continued customer loyalty while subsequently attracting new
customers.
5. By allowing local businesses and suppliers a platform to further market their products and
services in our stores.
6. By strengthening our relationship with local businesses and suppliers.
Overall, I believe that this suggestion is low risk and high reward. By using the proven model of
the Greenwise section and expanding the product and shelf space from there, the risk to gain
ratio is simply too high to be ignored. In addition, as mentioned above this suggestion also
supports all of our core businesses strategies.
top related