may 10 design uostrath managing course info

Managing Course Information

PiP Project

Drivers

• top issues faced – Tracking and Auditing– Compliance monitoring– Supporting the translation of University policies

into actual designs– Risk management and portfolio management– Marketing

Issues and Bottlenecks

Different Perspectives

• I don't need that information (so why do we collect it)• I can't see the point of that information (ditto)• I need this information but there is nowhere for me to

put it (so I put it somewhere else)• I don't have that information (yet) so I won't enter

anything• The process is too onerous (see above)• We ought to collect more information about X

System Users

System Functionality

• Online, standardised class/course descriptor forms

• Single proposals repository

• Pedagogical support content available during design

• Forms versioning, discussion boards, email alerts

• Proposals workflow state management and tracking

• View submitted proposals, record decisions made

• Assigning workflow tasks, automatic timers, email alerts

• Logging messages related to approval / review decisions

• Attaching documents from meetings

• Workflow routing depending on decisions made

Some principles

• Unified not Homogenised– Add and refine – Hide what is out of scope

• Roles-based perspectives• Make as much visible as possible• Single source data

– Hold only what needs to be held– Hold a complete record

Different Questions

• Form filling as a catalyst for design• Just-in-time support• Option lists • Fine granularity• Questions that challenge (designers)

Current Work

understanding and articulating their own requirements