managed services benchmark key trends

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TSIA Benchmark Key Trends

Managed Services

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TSIA Membership Offers the Unique Opportunity…

…to benchmark against industry peers so you can identify your strengths and pinpoint where you need improvements.

With more than 50 Managed Services memberships, TSIA has the most comprehensive benchmark program in the industry.

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Here’s a look at 5 key research trends from TSIA’s Managed Services Benchmark Study that can help you make incremental improvements to your business.

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54%Of managed services revenue is derived from remote monitoring and operation of technology.

Source: TSIA 2016 Managed Services Benchmark Study

Key Research Trend #1

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26%Of managed services revenue is derived from Managed XaaS.

Source: TSIA 2016 Managed Services Benchmark Study

Key Research Trend #2

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14%Is the median managed servicesoperating income.

Source: TSIA 2016 Managed Services Benchmark Study

Key Research Trend #3

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95%Is the year-over-year revenue retention rate (% of total MS revenue that is maintained from previous year).

Source: TSIA 2016 Managed Services Benchmark Study

Key Research Trend #4

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31%Of managed services executivesreport directly to the CEO or COO.

Source: TSIA 2016 Managed Services Benchmark Study

Key Research Trend #5

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Benchmark yourmanaged services…

…with TSIA, and let us show you the proven path to success.

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