making a project a complete success with post-implementation strategies | julie bilodeau

Making a Project a Complete Success withPost-Implementation StrategiesWith Julie Bilodeau

BDO Solutions, NAV Support Lead & Post-Implementation Expert

Let’s Look At The Problem

-What causes an issue?

The Solution

-Transition Strategy

-Tools & Techniques that support the strategy

How BDO NAV Support fits

What do you want?

Nose Dive Company

Common Pitfalls

The Scenario

System Bugs

Peter, Warehouse Manager

Trevor, Sales Manager

New Scenario

Bernie, ControllerNew Requirement or Missed Requirement

Christine, Accounting Manager

?

Lack of knowledge

If left unresolved…

The Problem

The Solution to these common pitfalls StrategiesTools & Techniques

?How do I?

The SolutionFramework

Create a transition plan

• Re-cast your vision

• Maintain urgency

• Communicate constantly

The Solution Framework

?

The Solution

Test before Live

?

The SolutionAnticipate Cases

The Solution ?

The Solution

?

User Circle’s responsibility

Testing & TrainingUser Circle Explores

Learn what is already thereTest what is thereUser Circle vets

Training RefreshersKnowledge library

How BDO NAV Support Services Fit

We identify and install MS Hotfixes

?Access our Knowledge Library& Training

We provide process steps

We analyze requirements& design, develop customizations

How BDO NAV Support Services Fit

We provide:

Support for the transition

Support Agreements to manage your budget

How BDO NAV Support Services Fits

What do you want?How do you want to be supported?

What is your vision?

Making a Project a Complete Success withPost-Implementation StrategiesWith Julie Bilodeau

BDO Solutions, NAV Support Lead & Post-Implementation Expert

jbilodeau@bdo.ca

See me at the Discovery Pod!