longman business english skills telephoning
Post on 20-Oct-2021
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TRANSCRIPT
Longman Business English Skills
Telephoning
Kay Bruce
Series editors Mark Ellis, Nina O'Driscoll, Adrian Pilbeam
Longman «5
8
Contents Introduction 4
Getting through, introducing yourself 6 and taking messages
Recorded messages 13
Fixing appointments 19
Discussing information; зо changing appointments
Making a booking; repeating and 37 clarifying information
Checking and discussing information 43
Participating in a telephone conference 50
Key 59
Glossary so
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