localbysocial sunderland

Local by Social: networked innovation and the

Knowledge HubIngrid Koehler

January 2011

Monday, 7 March 2011

A bit of history...

• Collaboration with NESTA

• Building on Social by Social

• The Internet as Infrastructure

• Saving money, innovating and improving

Monday, 7 March 2011

Why local by social?

• huge opportunities

• crisis as a lever for change

• new technology as catalyst

• pooling our learning

Radhuset by permission of user To Die For on Flickr

Monday, 7 March 2011

Monday, 7 March 2011

Get satisfaction

Local crowd-sourced customer service and problem solving

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Patient Opinion

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My Police

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Monday, 7 March 2011

Central Bedfordshire

Monday, 7 March 2011

Coventry Facebook and Crowdsourcing

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Twitter engagement

Police at Old Trafford by Reds on Tour on Flickr

from Dan Slee

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Councillor engagement

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It doesn’t have to be the council’s

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Open engagement

localbysocial.net Sunderland March 4-5Blackburn March 18Communities of Practice

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Open government?

• Transparent

• Listening

• Engaged

• A movement, not a moment

What if politicians invented the open source way? from OpenSourceWay on Flickr

Monday, 7 March 2011

The focus of local

• Moving away from experimentation, but staying playful

• Tackling common issues together through the lens of real areas

• Doing useful things usefully• Supporting local learning

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Monday, 7 March 2011

Monday, 7 March 2011

Monday, 7 March 2011

A central hub for learning

local.gov.uk/knowledgehubMonday, 7 March 2011

Monday, 7 March 2011

Extranet for the sector• Immediate capability to share

knowledge across the sector

• Ability to securely share information between partners and across organisations

• Open source suite of tools to provide the sector with knowledge sharing capabilities

local.gov.uk/knowledgehubMonday, 7 March 2011

When is it coming?• rapid development NOW!

• apps development NOW! xSpend and Inform

• Knowledge Hub conference 1 March

• beta launch April

• early summer

local.gov.uk/knowledgehubMonday, 7 March 2011

Contact us

• www.local.gov.uk/knowledgehub• www.twitter.com/knowledgehub• www.twitter.com/localbysocial• LocalbySocial.net• Knowledge Hub community of practice at

http://bit.ly/KHubCoP• ingrid.koehler@local.gov.uk• www.twitter.com/ingridk•

Monday, 7 March 2011

local.gov.uk/knowledgehubMonday, 7 March 2011