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THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATIONCHRIS VANSTONE & NIGEL, MARY, SARAH, ROBERT ANDREWS
THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATIONELSIE TONY & AMALIE CHANG
BOLD IDEAS. BETTER LIVES.THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION
teenage pregnancy
worklessness
social isolationenergy use
child protection
immigration & settlement
drug & alcohol use
ageing
WHAT FUTURE DO YOU WANT? HOW DO YOU GET THERE?
SOCIALINNOVATION = SOCIAL IMPACT
increase physical activity
UK 2005
RED
ethnography
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ethnography co-design
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ethnography co-design scenarios
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ethnography co-design scenarios prototypes
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ethnography co-design scenarios prototypes serviceblueprint
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ethnography co-design scenarios prototypes serviceblueprint
new service
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DESIGN +SOCIAL SCIENCEPOLICY THINKINGBUSINESS
PROBLEMPEOPLE
EVIDENCE
PROBLEMPEOPLE
EVIDENCE
lookwhat behaviours lead to the good life?
PROBLEMPEOPLE
EVIDENCE
lookwhat behaviours lead to the good life?
BEHAVIOURS & MINDSETS
PROBLEMPEOPLE
EVIDENCE
lookwhat behaviours lead to the good life?
createwhat practice could enable good living?
BEHAVIOURS & MINDSETS
PROBLEMPEOPLE
EVIDENCE
lookwhat behaviours lead to the good life?
createwhat practice could enable good living?
BEHAVIOURS & MINDSETS
NEW SCENARIOS
PROBLEMPEOPLE
EVIDENCE
lookwhat behaviours lead to the good life?
createwhat practice could enable good living?
prototypehow to make good practice happen?
BEHAVIOURS & MINDSETS
NEW SCENARIOS
PROBLEMPEOPLE
EVIDENCE
lookwhat behaviours lead to the good life?
createwhat practice could enable good living?
prototypehow to make good practice happen?
BEHAVIOURS & MINDSETS
NEW SCENARIOS
NEW PRACTICE
PROBLEMPEOPLE
EVIDENCE
lookwhat behaviours lead to the good life?
createwhat practice could enable good living?
prototypehow to make good practice happen?
prototypehow can policy enable good practice ?
BEHAVIOURS & MINDSETS
NEW SCENARIOS
NEW PRACTICE
PROBLEMPEOPLE
EVIDENCE
lookwhat behaviours lead to the good life?
createwhat practice could enable good living?
prototypehow to make good practice happen?
prototypehow can policy enable good practice ?
BEHAVIOURS & MINDSETS
NEW SCENARIOS
NEW POLICY
NEW PRACTICE
PROBLEMPEOPLE
EVIDENCE
lookwhat behaviours lead to the good life?
createwhat practice could enable good living?
prototypehow to make good practice happen?
prototypehow can policy enable good practice ?
buildhow can we scale good policy & practice?
BEHAVIOURS & MINDSETS
NEW SCENARIOS
NEW POLICY
NEW PRACTICE
PROBLEMPEOPLE
EVIDENCE
lookwhat behaviours lead to the good life?
SOCIAL IMPACT
createwhat practice could enable good living?
prototypehow to make good practice happen?
prototypehow can policy enable good practice ?
buildhow can we scale good policy & practice?
BEHAVIOURS & MINDSETS
NEW SCENARIOS
NEW POLICY
NEW PRACTICE
TOP DOWN
start success
Manager, team,& policy writer brainstorm tasks
Interstate & international research
Draft circulated to key stakeholders
Steering group improves policy
Approval procedure
Policyimplemented
Incorporation of policy into practice manuals
Policy rollout by email & possible training
BOTTOM UP
Spend time with people experiencing the problem
Spend time with people NOT experiencing the problem
Reset problem & outcomes Work with
people to come up with ideas
Solutionimplemented
Try out the ideasie prototype
Test out & improve interactions
Test out & improve policy
policy making
TOOLS TO GET TO THE FUTURE
1 CO-DESIGNING (NOT CONSULTATING)
2 COMPARE BEHAVIOURS3 LEARN FROM WHAT WORKS4 PROTOTYPING
CRISIS DOING WELLGETTING BY
coping & isolation stress investment stressbearable stress
Nigel
Elsie
IN & OUT OF CRISIS
Self preservation Self development
Doing what’s familiar Trying what’s different
Reactive decision making Strategic decision making
Negative feedback Positive feedback
Insulating family from outside Brokering to opportunities outside family
TESS’S FAMILY
JUST COPING: BEHAVIOURS & MINDSET THRIVING: BEHAVIOURS & MINDSET
Nigel Elsie
LEARN FROM EVIDENCE
tacsi.org.auchris.vanstone@tacsi.org.au
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