library management / decision support systems
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German Libraries Institute Berlin EXPLOIT
PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT
1
Library Management /Library Management /Decision Support SystemsDecision Support Systems
2EXPLOIT German Libraries Institute Berlin
Library Management / Library Management /
Decision Support SystemsDecision Support Systems OverviewOverview
Library Management– Key issues – Current status
Contribution of the EU Libraries Programme– Decision Support Systems– Electronic Management Systems for Library Use– Quality Management in Electronic Library Environments
Comparative Analysis of Projects
3EXPLOIT German Libraries Institute Berlin
Library Management / Library Management /
Decision Support SystemsDecision Support Systems Library ManagementLibrary Management
Key Issues (1) Key Issues (1)
– Accountability
– Resources
– Demand for services
– Networking
– Changes through ICTs
– External networked environment
– Efficiency and effectiveness
– Management approaches
What are the issues in a library context?
4EXPLOIT German Libraries Institute Berlin
Library Management / Library Management /
Decision Support SystemsDecision Support Systems Library ManagementLibrary Management
Key Issues (2)Key Issues (2)
Management issues in libraries
Decision making
Performance indicators (monitoring)
Performance measurement (evaluation)
Quality Management
5EXPLOIT German Libraries Institute Berlin
Library Management Projects Library Management Projects
Decision Support SystemsDecision Support Systems Library ManagementLibrary Management
Current StatusCurrent Status
Application of Modern Management Techniques
– Limited application of
• Decision support systems
• Performance indicators and systematic measurement
– Very early stage of quality management
BUT
– Increasing interest and experimentation
– Significant impetus by EU Libraries Programme
6EXPLOIT German Libraries Institute Berlin
Library Management Projects Library Management Projects
Decision Support SystemsDecision Support Systems Contribution of the Libraries Contribution of the Libraries
ProgrammeProgramme
Pan European approach to library management
– Libraries Programme Action Lines
– Support for library management projects
– Concerted actions, consensus building
– Dissemination of results
7EXPLOIT German Libraries Institute Berlin
Library Management ProjectsLibrary Management Projects
Decision Support SystemsDecision Support Systems Decision Support SystemsDecision Support Systems
Projects– DECIDE– DECIMAL– EQLIPSE– MINSTREL
Concerted Action– CAMILE
8EXPLOIT German Libraries Institute Berlin
Library Management Projects Library Management Projects
Decision Support SystemsDecision Support Systems DECIDEDECIDE
Aims– Define decision support requirements, approaches &
methodologies
– Develop a trial DSS prototype
Project findings and results– Found limited commonality between indicators of
PROLIB, ISO, IFLA
– Core indicators different for Als and PLs
– Prototype developed
9EXPLOIT German Libraries Institute Berlin
Library Management Projects Library Management Projects
Decision Support SystemsDecision Support Systems DECIMALDECIMAL
Aims
– Define needs & practices of library decision makers
– Develop commercially viable DS module for integration into established LM systems
10EXPLOIT German Libraries Institute Berlin
Library Management Projects Library Management Projects
Decision Support SystemsDecision Support Systems EQLIPSEEQLIPSE
Aims / Results– Library needs analysis
– Specify, develop & validate an open client server system
• 2 modules: QM & PM workbenches • Works best for ISO 9000 certified libraries• Installed in 6 operational library sites
11EXPLOIT German Libraries Institute Berlin
Library Management Projects Library Management Projects
Decision Support SystemsDecision Support Systems MINSTRELMINSTREL
Aims / Results
– To define info needed for DS
– Specs & methods for data import & export
– To examine data protection
– To develop a prototype transformer with security & encryption
12EXPLOIT German Libraries Institute Berlin
Library Management Projects Library Management Projects
Decision Support SystemsDecision Support Systems CAMILECAMILE
Aims / Results– Concerted action on PM and decision support
– To advance and disseminate the work of existing projects• DECIDE, DECIMAL, EQLIPSE, MINSTREL
– To build consensus
– Workshops• UK, Greece, Sweden, Germany, France, Spain, Ireland
– CAMILE discussion list
– CAMILE Web site: http://www.dmu.ac.uk/~camile/
13EXPLOIT German Libraries Institute Berlin
Library Management Projects Library Management Projects
Decision Support SystemsDecision Support Systems Electronic Management Electronic Management
SystemsSystems
Projects – TOLIMAC
14EXPLOIT German Libraries Institute Berlin
Library Management Projects Library Management Projects
Decision Support SystemsDecision Support Systems TOLIMACTOLIMAC
Total Library Management Concept (TOLIMAC)
– based on chip card and encryption technology,
– integration of management functions such as:
•user identification
•access control
•authentication
•electronic payment
15EXPLOIT German Libraries Institute Berlin
TOLIMACTOLIMAC
useruser user user useruser
library library
infoinfo info info infoinfo
provprov. . provider provider provprov..
Current individual accessCurrent individual accessmodelmodel
useruser user user user user
info info info info info info
provprov. provider . provider prov prov..
16EXPLOIT German Libraries Institute Berlin
Library Management Projects Library Management Projects
Decision Support SystemsDecision Support Systems Quality Management in Quality Management in
Electronic LibrariesElectronic Libraries
Projects– EQUINOX
17EXPLOIT German Libraries Institute Berlin
Library Management Projects Library Management Projects
Decision Support SystemsDecision Support Systems EQUINOXEQUINOX
Aims and expected results– To develop an integrated QM & PM tool for library managers
– To define electronic PMs
– To enhance and adapt EQLIPSE ISO 9000 compatible QMS
– To assist non-ISO 9000
– To come to an international agreement on standard PMs for the electronic library environment
18EXPLOIT German Libraries Institute Berlin
19EXPLOIT German Libraries Institute Berlin
Library Management Projects Library Management Projects
Decision Support SystemsDecision Support Systems Comparative Analysis of Comparative Analysis of
ProjectsProjects (1) (1)
Use of Performance Indicators
Project No. IndicatorsDECIDE * PROLIB, ISO, IFLA, Effective Academic Lib
DECIMAL 77 PROLIB
EQLIPSE 54 PROLIB, ISO
MINSTREL 10** PROLIB
EQUINOX 14 Electronic PIs
* no core set of indicators used
** 21 measures used
20EXPLOIT German Libraries Institute Berlin
Library Management Projects Library Management Projects
Decision Support SystemsDecision Support Systems Comparative Analysis of Comparative Analysis of
ProjectsProjects (2) (2)
DSS Prototype Development
– focused on soft info and PM in DS tools
– focused on integration of PIs with QM documentation
– prototype supports the integration of management info
– will adapt and enhance ISO 9000 LMS & Lib PM and benchmarking PIs
21EXPLOIT German Libraries Institute Berlin
Library Management Projects Library Management Projects
Decision Support SystemsDecision Support Systems Comparative Analysis of Comparative Analysis of
Projects (3)Projects (3)
User Interface Development
– Language user interface
– Graphical user interface (GUI)
– Windows standard interface
22EXPLOIT German Libraries Institute Berlin
Library Management Projects Library Management Projects
Decision Support SystemsDecision Support Systems Comparative Analysis of Comparative Analysis of
Projects (4)Projects (4)
System Communications Interface– DECIDE, EQLIPSE, MINSTREL
ODBC (Open Data Base Connectivity)
– DECIMAL Specified for use with Heritage LM system. Layered structure to enable future development of DSM to interface more closely with a variety of LMS files
– EQUINOX Library automation system supports both ODBC SQL and magnetic media transfer from multiple sources to multiple databases
23EXPLOIT German Libraries Institute Berlin
Library Management Projects Library Management Projects
Decision Support SystemsDecision Support Systems Project Web SitesProject Web Sites
DECIDE http://www.efc.co.uk/DECIDE/REPORT/DECIDETP.HTM
DECIMAL http://www.mmu.ac.uk/h-ss/dic/research/decimal.htm
EQLIPSE http://www.mmu.ac.uk/h-ss/cerlim/projects/eqlipse.htm
MINSTREL http://elsa.dmu.ac.uk/minstrel/
CAMILE http://www.dmu.ac.uk/~camile/
EQUINOX http://equinox.dcu.ie/
TOLIMAC http://tolimac.ulb.ac.be/
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